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The Saint James Hotel, an Ascend Collection Hotel

3.0 star property
VIP Access

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Photo gallery for The Saint James Hotel, an Ascend Collection Hotel

Lobby
Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Exterior
Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
26 Gerrard Street East, Toronto, ON, M5B1G3
  • Place, Downtown Yonge
    ‪1 min walk‬
  • Place, Ryerson University
    ‪1 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed with Sofabed, Non Smoking

Standard Room, 1 King Bed with Sofabed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed with Sofabed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room (Room Type determined at check in)

Standard Room (Room Type determined at check in) | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room (Room Type determined at check in)

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Toronto

Located in Downtown Toronto, The Saint James Hotel, an Ascend Collection Hotel is adjacent to Downtown Yonge and within a 10-minute walk of other popular attractions like CF Toronto Eaton Centre. This 36-room, 3-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Downtown Yonge - 1 min walk - 0.1 miles
  • Ryerson University - 1 min walk - 0.1 miles
  • The Path - 3 min walk - 0.2 miles
  • Yonge-Dundas Square - 5 min walk - 0.3 miles
  • CF Toronto Eaton Centre - 6 min walk - 0.4 miles

Getting around

  • College Station - 4 min walk
  • Exhibition Station - 8 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 42 min drive

Restaurants

  • ‪Swedish Deli - ‬2 min walk
  • ‪Congee Queen 皇后名粥 - ‬3 min walk
  • ‪Daldongnae - ‬2 min walk
  • ‪Ikkousha Ramen Yonge-Dundas - ‬2 min walk
  • ‪Thai On Yonge - ‬2 min walk

About this property

The Saint James Hotel, an Ascend Collection Hotel

At The Saint James Hotel, an Ascend Collection Hotel, guests have access to free WiFi in public areas, coffee in a common area, and free newspapers. Self parking is available for CAD 25 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include laundry facilities and a vending machine.
Guests can expect free WiFi and LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 25 per night)
  • Self parking on site (CAD 25 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 15 per accommodation, per night
  • Dogs only
  • 1 total (30 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CAD 25 per day (in/out privileges)
  • Nearby parking fee: CAD 25 per night (230 ft away)
  • Pet fee: CAD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Saint James Hotel Toronto
Saint James Toronto

Frequently asked questions

Is a free cancellation option available at The Saint James Hotel, an Ascend Collection Hotel?

The Saint James Hotel, an Ascend Collection Hotel provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of The Saint James Hotel, an Ascend Collection Hotel?

This hotel is situated in Downtown Toronto, just steps from Downtown Yonge, and within a 10-minute walk of CF Toronto Eaton Centre and Yonge-Dundas Square. You'll also find Nathan Phillips Square and Queen Street West less than a mile away.

Is parking available on site at The Saint James Hotel, an Ascend Collection Hotel?

Yes, parking is offered for CAD 25 per day with in/out privileges.

Does The Saint James Hotel, an Ascend Collection Hotel feature a casino?

No, The Saint James Hotel, an Ascend Collection Hotel doesn't have a casino.

Will I find an indoor pool at The Saint James Hotel, an Ascend Collection Hotel?

No, there is no indoor pool at this hotel.

Is The Saint James Hotel, an Ascend Collection Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a rainfall showerhead as well as a restaurant.

Does The Saint James Hotel, an Ascend Collection Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Saint James Hotel, an Ascend Collection Hotel have a restaurant that serves breakfast?

Yes, The Saint James Hotel, an Ascend Collection Hotel serves free on-the-go breakfast each morning from its restaurant.

Will The Saint James Hotel, an Ascend Collection Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Saint James Hotel, an Ascend Collection Hotel for a fee of CAD 15 per accommodation, per night.

Does The Saint James Hotel, an Ascend Collection Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Saint James Hotel, an Ascend Collection Hotel?

The closest major airport to The Saint James Hotel, an Ascend Collection Hotel is Billy Bishop Toronto City Airport (YTZ), which is 3.3 mi away (18 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 18.2 mi away (42-minute drive).

Are there rooms with balconies that I can book at The Saint James Hotel, an Ascend Collection Hotel?

No, there aren't any guestrooms with balconies at The Saint James Hotel, an Ascend Collection Hotel.

The Saint James Hotel, an Ascend Collection Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 408 out of 734 reviews
Rating 8 - Good. 269 out of 734 reviews
Rating 6 - Okay. 39 out of 734 reviews
Rating 4 - Poor. 13 out of 734 reviews
Rating 2 - Terrible. 5 out of 734 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best little hotel I ever stayed

They are always accommodating. I am disabled and require special attention. I don't want to even have to consider another spot. Staff are excellent, very friendly. I'm sure we will be back again.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Due to COVID, some amenities were not available but rooms are large and modern
Stayed 1 night in Apr 2020
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of a down town Toronto , it was a good deal . Close to Eaton Centre. Room was clean . Beds comfortable . For the price , I would stay there again.
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean, beds comfortable and Front Desk staff accommodating
Stayed 1 night in Apr 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Newly renovated rooms very clean , friendly staff,
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price. large rooms. clean.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great especially for walking downtown. Parking was kinda strange next door under that building. Pool and hot tub would have been nice. L
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay at this hotel. Right from check in to check out the staff were so accommodating and efficient. They offered free parking and late checkout as part of our VIP booking with Expedia and even extended our parking until later on the checkout date, so we could visit my dad at Toronto General Hospital. Outstanding!!! Thank you for everything and we will see you again for sure. Shout out to Jin!!! Be well!
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the little gift bag to the robe and slippers and the rainfall shower. My stay overnight was lovely. What a comfortable and clean spot
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
I did not like breakfast at all. For family with 2 kids the breakfast are not good enough. I was expecting something like table from I can pick up what I would like to eat... to have different possibilities what to drink (coffee, milk, tea,...). What did I not like was that it was quite loud on the hotel other quests were noisy during night
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Location was good. Staff very nice.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff Nice Resturant Close to hospital 👍
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
La propreté de la chambre laissait à désirer. Le personnel est très accueillant et l'hôtel bien positionner au centre-ville.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased with this hotel. The room was good, nice decor, clean and comfortable.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay Great location Very modern clean Definitely will stay again
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

価格相当で残念な部分有りのホテル

安かったので選びましたが、老朽化や清潔感の無さを感じ、残念でした。施設や部屋自体にも清潔感に欠け清掃が行き届いている感じがしませんでした。スタッフは親切でした。朝食は隣接している軽食屋から一品選べる程度で、普通の朝食をイメージしていると、ギャップにがっかりしました。
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gift bag upon arrival, two complimentary Freshii breakfast coupons, shower slippers, and robes. Fully stocked Keurig station.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good. No complaints. Will stay there again
Stayed 1 night in Feb 2020
Verified

8/10 Good

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location. If you are looking for something in the middle of downtown this should be an option for you. Rooms are small but comfortable. Our first room was at the front and we asked to move because of the traffic noise. Back of hotel or higher floor much quieter. Staff were very good - pleasant and efficient.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

福岡

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方が、かなり親切でした。また、施設も管理が行き届いていて快適、清潔でした。
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

This hotel was great! Modern, clean, excellent breakfast options (Freshii in the hotel), a lovely welcome package when we checked in, reasonable price, excellent location... we couldn't have asked for better. The elevator is a little slow... but that's about the only complaint I can make of this place! Loved it!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and very quiet. Nice location to many restaurants. They've added safe and hairdryers apparently missing earlier. Bathroom was smaller and lighting for makeup was poor. An excellent value.
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Nothing I liked. Only good thing is location. Don’t fall for the good reviews. Great disappointment!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night business stay

Awesome customer service upon arrival. Made sure to explain parking well. They offer nice bonuses for hotels.com VIP, like free parking, upgrades, and delayed checkout.
Stayed 1 night in Feb 2020
Verified

8/10 Good

kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: - Right on downtown - Economical Dislike: - Morning breakfast was not that good, except for smoothie
Stayed 7 nights in Feb 2020