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Recent guest reviews

This hotel is very well located, close to downtown. The staff was friendly and helpful.

The hotel is clean, staff was friendly. Location is ideal and easy to walk to food, coffee shops and shopping area as well. My room was spacious (I live in NYC & travel to Paris a lot so I am used to very small spaces in hotels). There is also taxis cabs right in front at all hours, so that is super convenient.

Lovely stay. Close to public transportation. There was construction going on next door but I couldn't hear any noise from it whatsoever. The only downside was that room service was unavailable due to it being a slow time of year (the days leading up to Christmas), but there are plenty of food delivery options and numerous restaurants within a 5 mintue walk. The staff was friendly and kept in contact with me throughout the stay to ensure that everything was going smoothly. Highly recommend this hotel!!

I spent a full week in a room that is on the side of a construction site which starts at 7am every morning. I was there for work so I didn’t mind so much, but on my last day Saturday I realized that having someone on the “bad side” for a week is just bad management. If you have a long term guest, why not place them in the “good side”? This was the minor issue unfortunately. My colleague and I went to the first Raptors NBA game of the season one evening and were given a “champions ring”. While the object has little monetary value, it was a nice souvenir which was being waited for at home. The ring disappeared from her room. We mentioned this during check out, but it seemed that our options were to wait a long time because they were busy or just leave, so we left. This is extremely disappointing from a Hilton.

You, Orbitz, said this was a wheelchair accessible room. It was not! You owe me my money back!

Terrible construction in front. Hallways were dirty everywhere. Restaurant was disappointing.

A mention of the construction when checking in would have been nice. Guests could have been advised to wear ear plugs! 7:00 am wake up not cool😢

I loved our room on 24th floor clean and quiet and a beautiful view I found the staff very helpful and attentive front desk and concierge were excellent

it was placed at a great location, close to downtown and attractions. Hotel was nice, room and bed were comfortable.

The property was close to downtown area which was very convenient for walking. The staff was awesome and very accommodating.

central location allows walking access to most major attractions.

108 Chestnut St Toronto ON

Room options

Room, 1 Queen Bed, Bathtub

1 Queen Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Suite, 1 King Bed, Non Smoking, Kitchen

1 King Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Kitchen

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Hotel highlights

  • Walking distance to Nathan Phillips Square and PATH Underground Shopping Mall
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Toronto, DoubleTree by Hilton Hotel Toronto Downtown is adjacent to PATH Underground Shopping Mall and within a 5-minute walk of other popular sights like Nathan Phillips Square. This 3.5-star hotel has 490 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is available for a fee.


Rooms

All 490 rooms feature refrigerators, coffee makers, and free newspapers. TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Laptop-compatible safes, phones, and desks are also available.


Property features

Guests staying at DoubleTree by Hilton Hotel Toronto Downtown enjoy an indoor pool, a fitness center, and a sauna. If you drive, self parking is CAD 35 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and express check-out.

Guest reviews for DoubleTree by Hilton Hotel Toronto Downtown

Everyone (28) Couples (2) Family (7)
4
Friends Family

This hotel is very well located, close to downtown. The staff was friendly and helpful.

By on Sep 14, 2020

Review comment responded on Sep 18, 2020

Thank you so much for staying with us! We hope to welcome you back again soon.

5
Everyone

By on Feb 27, 2020

Review comment responded on Feb 28, 2020

Thank you so much for staying with us! We hope to welcome you back again soon.

5
Business Business

The hotel is clean, staff was friendly. Location is ideal and easy to walk to food, coffee shops and shopping area as well. My room was spacious (I live in NYC & travel to Paris a lot so I am used to very small spaces in hotels). There is also taxis cabs right in front at all hours, so that is super convenient.

By on Feb 2, 2020

Review comment responded on Feb 4, 2020

Thank you so much for staying with us! We hope to welcome you back again soon.

5
Everyone

Lovely stay. Close to public transportation. There was construction going on next door but I couldn't hear any noise from it whatsoever. The only downside was that room service was unavailable due to it being a slow time of year (the days leading up to Christmas), but there are plenty of food delivery options and numerous restaurants within a 5 mintue walk. The staff was friendly and kept in contact with me throughout the stay to ensure that everything was going smoothly. Highly recommend this hotel!!

By on Dec 26, 2019

Review comment responded on Dec 27, 2019

Thank you so much for staying with us! We hope to welcome you back again soon.

5
Everyone

By on Nov 30, 2019

Review comment responded on Dec 9, 2019

Thank you so much for staying with us! We hope to welcome you back again soon.

4
Everyone

By on Nov 12, 2019

Review comment responded on Nov 14, 2019

Thank you so much for staying with us! We hope to welcome you back again soon.

2
Business Business

I spent a full week in a room that is on the side of a construction site which starts at 7am every morning. I was there for work so I didn’t mind so much, but on my last day Saturday I realized that having someone on the “bad side” for a week is just bad management. If you have a long term guest, why not place them in the “good side”? This was the minor issue unfortunately. My colleague and I went to the first Raptors NBA game of the season one evening and were given a “champions ring”. While the object has little monetary value, it was a nice souvenir which was being waited for at home. The ring disappeared from her room. We mentioned this during check out, but it seemed that our options were to wait a long time because they were busy or just leave, so we left. This is extremely disappointing from a Hilton.

By on Oct 27, 2019

Review comment responded on Oct 27, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. At Doubletree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

5
Everyone

By on Sep 16, 2019

Review comment responded on Sep 17, 2019

Thank you so much for staying with us! We hope to welcome you back again soon.

1
Friends Family

You, Orbitz, said this was a wheelchair accessible room. It was not! You owe me my money back!

By on Sep 4, 2019

3
Everyone

By on Sep 3, 2019

Review comment responded on Sep 4, 2019

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. At Doubletree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

DoubleTree by Hilton Hotel Toronto Downtown

108 Chestnut St, Toronto, ON M5G1R3
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