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Recent guest reviews

Fantastic stay, loved everything but the restaurant on site. Not sure how you screw up eggs over easy, but there we are. Awesome staff and super convenient hotel!

Great stay! There are a lot of dining options within walking distance or calling an Uber. The hotel was clean and the staff was helpful. The only minor complaints were there was no microwave in the room, although there is a mini fridge. If you needed to warm up something, you had to go all the way down to the lobby. That was kind of annoying. Also, there was some construction being done on the street so the sidewalks were closed or detoured. And you had to be careful of the cars since space was limited. Other than that, the room was a nice size and you have the option for daily housekeeping. I would recommend this property and would definitely stay there again.

This is a great hotel! The entire place was spotless, service was great (including a warm cookie on arrival) and the location can’t be beat. Our stay was unplanned because of airline problems but being able to walk out the hotel door and have delicious food and loads to do made it fun. The staff were great. Two thumbs up!

Henry who helped us check- in is awesome.

Staff was very helpful and friendly. We had concerns about our vehicle fitting into the parking garage and a staff member came and assisted us. Would definitely go back and stay

We stayed two nights. Room was not cleaned the next day. Front desk was helpful in providing fresh towels in the evening.

The staff was really friendly and the room was alright. The location is pretty good. I didn't like that they didn't have room service or the special Double Tree cookies. The duvet had pen marks all over it and didn't look clean. The soap smelled bad and was cheap quality.The toilet got clogged once from a bit of toilet paper. I was able to hear really noisy people when they were in the hallway late at night.

Good place

The toilet was leaking, I had to call the front desk to fix it. The room overall was outdated.

This hotel is very well located, close to downtown. The staff was friendly and helpful.

The hotel is clean, staff was friendly. Location is ideal and easy to walk to food, coffee shops and shopping area as well. My room was spacious (I live in NYC & travel to Paris a lot so I am used to very small spaces in hotels). There is also taxis cabs right in front at all hours, so that is super convenient.

Lovely stay. Close to public transportation. There was construction going on next door but I couldn't hear any noise from it whatsoever. The only downside was that room service was unavailable due to it being a slow time of year (the days leading up to Christmas), but there are plenty of food delivery options and numerous restaurants within a 5 mintue walk. The staff was friendly and kept in contact with me throughout the stay to ensure that everything was going smoothly. Highly recommend this hotel!!

I spent a full week in a room that is on the side of a construction site which starts at 7am every morning. I was there for work so I didn’t mind so much, but on my last day Saturday I realized that having someone on the “bad side” for a week is just bad management. If you have a long term guest, why not place them in the “good side”? This was the minor issue unfortunately. My colleague and I went to the first Raptors NBA game of the season one evening and were given a “champions ring”. While the object has little monetary value, it was a nice souvenir which was being waited for at home. The ring disappeared from her room. We mentioned this during check out, but it seemed that our options were to wait a long time because they were busy or just leave, so we left. This is extremely disappointing from a Hilton.

The front office staff were great. Friendly and quick. They gave us some nice warm cookies. I got to the restaurant late one night as they were closing, but they still made me some dinner which was great. Hotel is close walking distance to a lot attractions. The gym was good and clean.

108 Chestnut St Toronto ON

Hotel highlights

  • Walking distance to Toronto Eaton Centre and University of Toronto - St. George Campus
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Toronto, DoubleTree by Hilton Hotel Toronto Downtown is within a 5-minute walk of Toronto Eaton Centre and within 15 minutes of other popular attractions like University of Toronto - St. George Campus. This 4-star aparthotel has 490 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee weekends from 7:00 AM to 11:00 AM.


Rooms

Each apartment is soundproofed and has an array of amenities, including a refrigerator, a coffee maker, and free newspapers. A TV comes with pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a laptop-compatible safe, a phone, and a desk. Housekeeping is available once per stay.


Property features

Guests staying at DoubleTree by Hilton Hotel Toronto Downtown enjoy an indoor pool, a gym, and a sauna. If you drive, self parking is CAD 45 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Room, 1 Queen Bed, Bathtub

1 Queen Bed | Sleeps 2

Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Suite, 1 King Bed, Non Smoking, Kitchen

1 King Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Kitchen

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel Toronto Downtown

Everyone (12) Couples (4) Family (10)
5
Everyone

Fantastic stay, loved everything but the restaurant on site. Not sure how you screw up eggs over easy, but there we are. Awesome staff and super convenient hotel!

By on Sep 10, 2022

Review comment responded on Sep 13, 2022

Jason,Thank you so much for providing us with such a great review. We are very happy that you have enjoyed your time at our hotel. It was truly a pleasure to have you with us. We hope that we will see you once again in the near future. Sorry about the eggs!

5
Partner Couples

Great stay! There are a lot of dining options within walking distance or calling an Uber. The hotel was clean and the staff was helpful. The only minor complaints were there was no microwave in the room, although there is a mini fridge. If you needed to warm up something, you had to go all the way down to the lobby. That was kind of annoying. Also, there was some construction being done on the street so the sidewalks were closed or detoured. And you had to be careful of the cars since space was limited. Other than that, the room was a nice size and you have the option for daily housekeeping. I would recommend this property and would definitely stay there again.

By on Sep 4, 2022

Review comment responded on Sep 13, 2022

Jakia, Thank you for taking the time to review our hotel. The team will be really pleased to know that you gave us an excellent review. I will definitely let the team know that their efforts and hard work were noticed and appreciated. Thank you for choosing our Doubletree and we look forward to welcoming you back.

4
Everyone

By on Jul 3, 2022

5
Family

This is a great hotel! The entire place was spotless, service was great (including a warm cookie on arrival) and the location can’t be beat. Our stay was unplanned because of airline problems but being able to walk out the hotel door and have delicious food and loads to do made it fun. The staff were great. Two thumbs up!

By on Jun 29, 2022

Review comment responded on Jul 1, 2022

Dear Diedre, Thank you for your glowing review and recommendation! We are thrilled to hear you enjoyed your overall stay and our warm welcome cookies! Thank you for the compliments on our service and accommodations. We look forward to welcoming you back again!

5
Family

Henry who helped us check- in is awesome.

By on Jun 11, 2022

Review comment responded on Jun 14, 2022

Dear Bernardita, Thank you for this review! I will let Henry know his efforts and hard work were appreciated by you. Thank you for staying and we look forward to welcoming you back!

4
Partner Couples

Staff was very helpful and friendly. We had concerns about our vehicle fitting into the parking garage and a staff member came and assisted us. Would definitely go back and stay

By on May 20, 2022

Review comment responded on Jun 22, 2022

Dear Janelle, Thank you for taking the time to review our hotel. The team will be really pleased to know that you gave us an excellent review. I will definitely let the team know that their efforts and hard work were noticed and appreciated. Thank you for choosing our Doubletree and we look forward to welcoming you back.

5
Everyone

By on Mar 28, 2022

3
Family

We stayed two nights. Room was not cleaned the next day. Front desk was helpful in providing fresh towels in the evening.

By , from Sterling on Jan 25, 2022

Review comment responded on Feb 21, 2022

Dear Gordon, Thank you for your feedback! We appreciate it. We hope to see you again!

4
Everyone

The staff was really friendly and the room was alright. The location is pretty good. I didn't like that they didn't have room service or the special Double Tree cookies. The duvet had pen marks all over it and didn't look clean. The soap smelled bad and was cheap quality.The toilet got clogged once from a bit of toilet paper. I was able to hear really noisy people when they were in the hallway late at night.

By on Jan 3, 2022

Review comment responded on Feb 22, 2022

Dear Saba, Thank you for sharing this quick feedback on your recent stay with us. We appreciate your honest input and will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope to see you soon!

4
Everyone

By on Dec 6, 2021

Review comment responded on Mar 6, 2022

Dear Heather, Thank you for your review! We appreciate your support, and we hope to welcome you back soon.

DoubleTree by Hilton Hotel Toronto Downtown

108 Chestnut St, Toronto, ON M5G1R3
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