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Aparthotel

Canada Suites on Bay

4.0 star property
Pet-friendly aparthotel with a health club connected to a shopping center in Toronto

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Photo gallery for Canada Suites on Bay

Superior 1 Bedroom Suite, Kitchen, City View | Balcony
Garden
Combined shower/tub, deep soaking tub, designer toiletries, hair dryer
Executive 1 Bedroom Suite, Kitchen, City View | 1 bedroom, premium bedding, pillowtop beds, individually decorated
Full-size fridge, microwave, oven, stovetop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Parking available
  • Pet friendly
  • Fireplace
  • Gym

Explore the area

View in a map
382 Yonge Street, Toronto, ON, M5B 1S9
  • Place, The Hospital for Sick Children
    ‪3 min walk‬
  • Place, Ryerson University
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪10 min drive‬

Room options

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, City View, Balcony

Presidential Suite, 2 Bedrooms, 2 Bathrooms, City View, Balcony | Living area | Fireplace, iPod dock

Presidential Suite, 2 Bedrooms, 2 Bathrooms, City View, Balcony

  • 761 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive 1 Bedroom Suite, Kitchen, City View

Full-size fridge, microwave, oven, stovetop

Executive 1 Bedroom Suite, Kitchen, City View

  • 530 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior 1 Bedroom Suite, Kitchen, City View

1 bedroom, premium bedding, pillowtop beds, individually decorated

Superior 1 Bedroom Suite, Kitchen, City View

  • 670 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Toronto

Located in Downtown Toronto, Canada Suites on Bay is within a 10-minute walk of popular sights such as The Hospital for Sick Children and Ryerson University. Each of the 10 rooms at this 4-star aparthotel includes a kitchen, a fireplace, and a balcony. It's connected to a shopping center in central Toronto and also close to Royal Ontario Museum and Toronto Public Library.
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What's nearby

  • The Hospital for Sick Children - 3 min walk - 0.2 miles
  • Downtown Yonge - 3 min walk - 0.2 miles
  • Ryerson University - 3 min walk - 0.2 miles
  • CF Toronto Eaton Centre - 6 min walk - 0.4 miles
  • University of Toronto - St. George Campus - 7 min walk - 0.4 miles

Getting around

  • College St at Bay St Stop - 3 min walk
  • Union Station - 8 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 18 min drive

Restaurants

  • ‪Hailed Coffee - ‬4 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪NEO COFFEE BAR - ‬2 min walk
  • ‪Black Wolf Coffee - ‬2 min walk
  • ‪Jimmy's Coffee - ‬4 min walk

About this property

Canada Suites on Bay

Pet-friendly aparthotel with a health club connected to a shopping center in Toronto
Guests staying at Canada Suites on Bay enjoy a gym, express check-in, and express check-out. Self parking is offered for CAD 50 per night. Multilingual staff is on hand to answer questions. Additional amenities include laundry facilities, a gift shop, and a hair salon.
Each apartment is individually decorated and features a kitchen and a balcony, and there's space to spread out with a separate bedroom and a dining area. Guests can expect to find free WiFi. Pillowtop beds sport premium bedding and the bathroom offers a soaking tub, a hair dryer, and designer toiletries. Other standard amenities include a washer/dryer, a fireplace, and an iPod dock. Housekeeping is not available.
Recreational amenities at the aparthotel include a health club.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Car not required
  • Covered self parking on site (CAD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Crib: CAD 50 per stay

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • HDTV
  • iPod dock

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 30 lbs per pet)
  • Fee: CAD 50 per pet per night (maximum CAD 500 per stay)
  • Service animals exempt from fees
  • Deposit: CAD 2,500 per stay
  • One-time cleaning fee: CAD 100

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • ATM
  • Free bottled water
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Multilingual staff
  • No housekeeping service
  • Phone

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the city center
  • Near a hospital
  • Near a metro station

Things to do

  • Gym
  • Health club
  • Shopping mall
  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 1 building
  • 10 units
  • 43 floors
  • Built in 2015
  • Garden
  • Individual decor
  • Individual furnishings
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights

Access methods

Private entrance

Pets

  • This property welcomes pets for CAD 50 per pet, per night (maximum CAD 500 per stay), plus a one-time cleaning fee of CAD 100 and a deposit of CAD 2500 per stay
  • Dogs and cats only
  • 1 total (30 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 8 years old or younger stays free, per registered adult, when using existing bedding
  • Cribs/infant beds are available for CAD 50 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: CAD 500 per stay
  • A damage deposit of CAD 500 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: CAD 50 per night (in/out privileges)
  • Pet deposit: CAD 2500 per stay
  • Pet fee: CAD 50 per pet, per night (maximum CAD 500 per stay) plus CAD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: CAD 50 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Air conditioning may be restricted to certain hours from October 1 to May 31 in accordance with national or local laws.
  • Nearby construction work may cause some noise disturbance.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Canada Bay Suites
Canada Suites Bay
Suites Apartment Canada Bay
Canada Suites Bay Apartment Toronto
Canada Suites Bay Apartment
Canada Suites Bay Toronto
Canada Suites on Bay Toronto
Canada Suites on Bay Aparthotel
Canada Suites on Bay Aparthotel Toronto

Frequently asked questions

What's there to do around Canada Suites on Bay?

This aparthotel is situated in Downtown Toronto within a short 8-minute walk of CF Toronto Eaton Centre and also 18 minutes on foot from Royal Ontario Museum. You'll also find Scotiabank Arena and CN Tower within a short drive.

Is parking available on site at this aparthotel?

Yes, covered parking is offered for CAD 50 per night with in/out privileges. Accessible parking is also available for guests.

Does Canada Suites on Bay feature a casino on the premises?

No, Canada Suites on Bay doesn't have a casino.

Is there an indoor pool at Canada Suites on Bay?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Canada Suites on Bay?

Amenities that appeal to couples at this aparthotel include a fireplace, a soaking tub, and a pillowtop mattress.

Does Canada Suites on Bay have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does Canada Suites on Bay feature a restaurant that includes a breakfast menu?

Canada Suites on Bay offers breakfast for a surcharge though there is no restaurant.

Does Canada Suites on Bay allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Canada Suites on Bay for a fee of CAD 50 per pet, per night. A deposit of CAD 2500 per stay is collected.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to Canada Suites on Bay?

The closest major airport to Canada Suites on Bay is Billy Bishop Toronto City Airport (YTZ), which is 2.8 mi away (18 minutes by car). Another top airport is Toronto Pearson Intl. Airport (YYZ), which is located 17.7 mi away (36-minute drive).

Are there rooms with balconies that I can book at Canada Suites on Bay?

Yes, every apartment at Canada Suites on Bay comes with a balcony with some featuring city views.

Reviews

Canada Suites on Bay Reviews

8.4

Very Good

9.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 163 out of 308 reviews
Rating 8 - Good. 83 out of 308 reviews
Rating 6 - Okay. 34 out of 308 reviews
Rating 4 - Poor. 13 out of 308 reviews
Rating 2 - Terrible. 15 out of 308 reviews

Reviews

8/10 Good

Damon

Traveled with group
Liked: Cleanliness, room comfort
Could be a little easier to get officially set up for the stay, but it ended up being great. I was a little nervous after getting scammed a year ago, so some kind of indication making clear this is Hotel.com confirmed legitimacy would have helped.
Stayed 3 nights in Jun 2025

6/10 Okay

JI LIANG

Traveled with family
Stayed 4 nights in Jul 2025

10/10 Excellent

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice room and easy to come and go. However the fire alarm got pulled at 3am on my second last night there and not because of a fire. I then couldn't go back to bed and was super tired for my meetings the next day.
Stayed 5 nights in Jun 2025

10/10 Excellent

Prakash

Liked: Cleanliness, property conditions & facilities
Excellent.
Stayed 6 nights in May 2025

10/10 Excellent

Latchezar

Liked: Cleanliness, property conditions & facilities
Highly recommended!
Stayed 3 nights in May 2025

10/10 Excellent

P Y

Traveled with group
Liked: Cleanliness, room comfort
Love the space and view and location of this apartment. Highly recommend
Stayed 4 nights in Apr 2025

8/10 Good

Geneviève

Traveled with group
Liked: Cleanliness, room comfort

Very quiet and great location!

Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
Stayed 4 nights in Apr 2025

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Room comfort

Great location but needs some work

The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
Stayed 8 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly convenient for many amenities.
Stayed 7 nights in Mar 2025

10/10 Excellent

Hernan

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jolene

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, room comfort
Great place to stay in the perfect spot in town
Stayed 4 nights in Mar 2025

10/10 Excellent

Giacomo

Liked: Cleanliness, room comfort

A gem in Toronto

Really great. Most welcoming attitude and satisfaction based. Any minor technical issues were resolved to the satisfaction of the client. Great space, great location and ultra clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, room comfort

Great stay

I have stayed at this property twice and have been happy both times. All information from Canada suites was clear and they were very responsive to any inquiries I had before, during and after my stay. Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Len

Liked: Cleanliness, property conditions & facilities
highly recommend this for staying in toronto easy to check in the rooms are excellent and is close to downtown , easy to get to airport
Stayed 5 nights in Jan 2025

10/10 Excellent

Jarrod

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2024

4/10 Poor

Susan M.

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Frustrating stay

Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Center of the city, shopping, gym, restaurant, mall nearby. Nice view of the city.
Stayed 3 nights in Nov 2024

8/10 Good

Leann-Reiko

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Very Clean, Great View, everything I needed to feel at home.
Stayed 5 nights in Oct 2024

10/10 Excellent

Quentin

Business traveler
Liked: Cleanliness, room comfort

Excellent All Round for Business Travellers

I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
Stayed 4 nights in Oct 2024

6/10 Okay

Paolo

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

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