Everything was excellent especially staffs and bathroom
All the staff I encounters are very courteous and have a great smile on their face. However, the cleanliness of the room can be improved. I found short strand (approx. 1-1.5 inches) of hairs in the bathtub and noticed they were still there the next day after housekeeper had visited my suite. Also found very short strand of hair on the package of the loofah in the drawer of the full bathroom. There is a bit of dust inside this space if the fireplace. Sofa bed is a bit hard and it would be nice if a mattress topper or featherbed can be added to it for extra comfort. When I book the hotel, it is state free breakfast for two guests, but when I checked in that was not mentioned as one of the amenities. I found that strange and not sure do I have that amenity or not.
Very nice hotel. Great location. Staff was very helpful and helpful.
Perfect location. Staff was very accommodating. The restaurant on the 31st floor was beautiful and the food was excellent.
Overall excellent service!! From parking attendant, courtesy car, concierge etc. whole staff is on top of their game!
I liked the design, location and the rooms were just beautiful! Didn’t like that they charge for parking. It should be free.
It is a nice hotel, good location, service ok.....but I do not think it has the facilities of a 5 star hotel in Canada.
Issues with getting room cleaned and having larger room
Excellent staff and rooms ..gym needs updating..And expansion of dining areas
My husband and I were thoroughly pleased while staying at the Adelaide Hotel. The staff was very professional, accomodating, and courteous. Most importantly, the room was very clean and well maintained throughout our stay. Oh, let me not forget to mention that the hotel is within walking distance of several restaurants, tourist attractions, and shopping centers. Perfect location! Undoubtedly, for our next visit to Toronto the Adelaide Hotel will be our first and only choice.
Did a weekend stay. The bathroom was amazing and the suite space was really clean and modern.
We can't wait to go back! Wonderful experience from arrival to departure and everywhere in between. Service is outstanding.
I simply love Trump hotels! My girlfriend and I always stay at Trump Hotels all over the World. it was our first time at this hotel in Toronto. Great location, friendly staff and luxury amenities are always a big plus!
Located in Downtown Toronto, The St. Regis Toronto is within a 10-minute walk of popular sights such as Nathan Phillips Square and Toronto Eaton Centre. This 5-star hotel has 258 guestrooms and offers a full-service spa, an indoor pool, and a gym.
This hotel serves as home to a cocktail bar, along with a fine-dining restaurant that specializes in American cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a English breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Guests can expect to find WiFi and 42-inch LCD TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. IPod docks, espresso makers, and free newspapers are also available.
At The St. Regis Toronto, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for CAD 60 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a computer station.
Everything was excellent especially staffs and bathroom
All the staff I encounters are very courteous and have a great smile on their face. However, the cleanliness of the room can be improved. I found short strand (approx. 1-1.5 inches) of hairs in the bathtub and noticed they were still there the next day after housekeeper had visited my suite. Also found very short strand of hair on the package of the loofah in the drawer of the full bathroom. There is a bit of dust inside this space if the fireplace. Sofa bed is a bit hard and it would be nice if a mattress topper or featherbed can be added to it for extra comfort. When I book the hotel, it is state free breakfast for two guests, but when I checked in that was not mentioned as one of the amenities. I found that strange and not sure do I have that amenity or not.
Very nice hotel. Great location. Staff was very helpful and helpful.
Perfect location. Staff was very accommodating. The restaurant on the 31st floor was beautiful and the food was excellent.
Overall excellent service!! From parking attendant, courtesy car, concierge etc. whole staff is on top of their game!
Hello JessC, Thank you for staying with us at the St. Regis Toronto. We appreciate the feedback you have provided us and we have made some adjustments to improve this. We look forward to hopefully welcoming you back and showing the true St. Regis experience free of the issues you experienced with us during your stay. Hope to see you again soon JessC, Always a Pleasure, Toby Kolada Executive Butler