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Favorite amenities

Free WiFi
Outdoor pool
24-hour front desk
Multilingual staff
Concierge services

Hotel Amenities

Hotel Amenities

Some rates at Viceroy Riviera Maya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viceroy Riviera Maya like an outdoor pool and a health club.

Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. High-speed wired and wireless Internet access is complimentary. This luxury resort also offers a spa tub, a steam room, and a garden. Parking is available onsite for a surcharge.

  • Valet parking (surcharge) 
  • Total number of rooms - 41 
  • Airport transportation (surcharge) 
  • Breakfast available (surcharge) 
  • Dry cleaning/laundry service 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Snack bar/deli 
  • Sauna 
  • Area shuttle (surcharge) 
  • Concierge services 
  • Health club 
  • Garden 
  • Library 
  • Bar/lounge 
  • 24-hour front desk 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Beach umbrellas 
  • Free beach cabanas 
  • Beach sun loungers 
  • Beach towels 
  • Number of restaurants - 2 
  • Spa tub 
  • Steam room 
  • Outdoor pool 
  • Wedding services 

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Valet parking (surcharge)

Room Amenities

Viceroy Riviera Maya offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature private plunge pools and DVD players. Rooms open to furnished patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • DVD player 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Furnished patio 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Ceiling fan 
  • Access via exterior corridors 
  • Phone 
  • Free local calls 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Satellite TV service 
  • Iron/ironing board 
  • In-room safe 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Private plunge pool 
  • Room service (24 hours) 
  • Egyptian-cotton sheets 
  • Espresso maker 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

La Marea - This beachfront restaurant serves dinner only. Open select days.

Coral Grill and Bar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Windsurfing nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Pilates classes on site 
  • Yoga classes/instruction on site 
  • Snorkeling nearby 
  • Scuba diving nearby 

Spa Services

Wayak has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time ends at midnight

Minimum check-in age is 16

Check-in time starts at 3 PM

Special check-in instructions:

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Minimum guest age is 14

Caters to adults only

No rollaway/extra beds available

No cribs (infant beds) available

Hotel Name

  • Riviera Maya Viceroy
  • Viceroy Maya
  • Viceroy Maya Riviera
  • Viceroy Riviera
  • Viceroy Riviera Maya
  • Viceroy Riviera Maya Hotel
  • Viceroy Riviera Maya Hotel Playa del Carmen
  • Viceroy Riviera Maya Playa del Carmen
  • Tides Riviera Maya Hotel
  • Tides Riviera Maya Resort
  • Viceroy Riviera Maya Playa Del Carmen, Mexico

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