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Grand Riviera Princess - All Inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Grand Riviera Princess - All Inclusive

Exterior
Creator video - submitted by Alyssa Knight Studio
On the beach, white sand, sun loungers, beach umbrellas
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included

Explore the area

View in a map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪4 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪15 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪27 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Club Pool Access

A balcony with a glass railing, a pool, and outdoor furniture.

Family Club Pool Access

  • 640 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Family Club Deluxe

A modern hotel room with a sofa, a small round table, a bunk bed, and a large mirror.

Family Club Deluxe

  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Super Saver

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a tropical-themed wall mural.

Super Saver

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum Suite Plunge Pool

Platinum Suite Plunge Pool | View from room

Platinum Suite Plunge Pool

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Garden View

A hotel room with a large bed, a desk, a chair, a balcony with a view, and a tropical-themed wall mural.

Deluxe Room, Garden View

8.0 out of 10
Very good
(226 reviews)
  • Garden view
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, Pool Access (Pool View)

A swimming pool with a clear blue water, surrounded by white buildings with balconies, and a thatched roof structure.

Deluxe Room, Pool Access (Pool View)

8.0 out of 10
Very good
(30 reviews)
  • 597 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Platinum Suite

Free minibar, in-room safe, desk, blackout drapes

Platinum Suite

7.4 out of 10
Good
(27 reviews)
  • 640 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Laguna Villa Suite

A modern bedroom with a large bed, a wooden ceiling, and a glass wall.

Laguna Villa Suite

9.4 out of 10
Exceptional
(13 reviews)
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen

Located within a mile (2 km) of Playa Xcalacoco, Grand Riviera Princess - All Inclusive is within 2 miles (3 km) of Chun-Zumbul (diving site). This 674-room, 5-star property has 12 outdoor pools along with a full-service spa and a free water park.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 4 min drive - 0.9 miles
  • Quinta Avenida - 14 min drive - 5.5 miles
  • Playa del Carmen Main Beach - 15 min drive - 5.7 miles
  • Maroma Beach - 21 min drive - 9.8 miles
  • Xcaret Eco Theme Park - 27 min drive - 11.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Fresco Bar - ‬18 min walk
  • ‪Privilege Lounge - ‬18 min walk
  • ‪Mike’s Coffee - ‬5 min drive
  • ‪Margarita - ‬17 min walk

About this property

Grand Riviera Princess - All Inclusive

Grand Riviera Princess - All Inclusive features a full-service spa, 12 outdoor pools, and a free water park. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, an indoor pool, and a children's pool.
Guests can expect to find free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Free minibar items, furnished balconies, and coffee makers are other standard amenities. Change of towels is available on request.
6 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Exterior
Grand Sunset Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.6 out of 10, Excellent, 502 reviews
$230 nightly
The price is $281
Jul 21 - Jul 22
Total with taxes and fees
Grand Sunset Princess - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • Grill Restaurant
  • Internacional Restaurant
  • Italian Restaurant
  • Mexican Restaurant

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Table tennis
  • Tennis lessons

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (5,425 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.36 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Are there all-inclusive rates at Grand Riviera Princess - All Inclusive ?

Grand Riviera Princess - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Grand Riviera Princess - All Inclusive ?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on Jul 8, 2026 start from $304, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Riviera Princess - All Inclusive ?

Grand Riviera Princess - All Inclusive offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do near Grand Riviera Princess - All Inclusive ?

This property is located in Playa del Carmen, close to Playa del Carmen Main Beach, Quinta Avenida, and El Camaleón Mayakoba Golf Course. You'll also find Punta Esmeralda Beach and Tres Rios Ecopark within a short drive.

Will I be able to park at Grand Riviera Princess - All Inclusive ?

Yes, uncovered self parking is offered for free at the property.

Is there a spa available at Grand Riviera Princess - All Inclusive ?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, body wraps, and aromatherapy.

Does Grand Riviera Princess - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, 10 restaurants, and 2 beach bars at this property.

Does Grand Riviera Princess - All Inclusive feature a casino?

No, Grand Riviera Princess - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Riviera Princess - All Inclusive ?

Yes, this property has an indoor pool as well as 12 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

Is Grand Riviera Princess - All Inclusive a good place to stay for couples?

This beachfront property offers many amenities for couples such as 2 beach bars and some guestrooms include a private pool and a private outdoor hot tub.

Are there hot tubs at Grand Riviera Princess - All Inclusive ?

No, but this property does have a steam room.

Does Grand Riviera Princess - All Inclusive have a restaurant that serves breakfast?

Yes, Grand Riviera Princess - All Inclusive has 10 restaurants, and serves free buffet breakfast each morning.

Does Grand Riviera Princess - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Riviera Princess - All Inclusive .

Are there connecting rooms at Grand Riviera Princess - All Inclusive ?

No, there aren't connecting guestrooms at this property.

How far is the airport from Grand Riviera Princess - All Inclusive ?

The closest major airport to Grand Riviera Princess - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (287 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.4 mi away.

Can I book a room with a balcony at Grand Riviera Princess - All Inclusive ?

Yes, every guestroom at Grand Riviera Princess - All Inclusive comes with a furnished balcony and some offer garden and pool views.

Does Grand Riviera Princess - All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Riviera Princess - All Inclusive .

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2210 out of 4507 reviews
Rating 8 - Good. 1075 out of 4507 reviews
Rating 6 - Okay. 635 out of 4507 reviews
Rating 4 - Poor. 282 out of 4507 reviews
Rating 2 - Terrible. 305 out of 4507 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

nicolet

Liked: Cleanliness, staff & service
Pool was great as well as children water park
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Matthew Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities
Beautiful resort
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Bryan Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect from everything in playa del Carmen. Everything is a walkable distance and the restaurants across the streets are so good.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

William Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet had the best coffee I have ever had.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Bryton

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good food overall fun experience
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Charlene

Liked: Cleanliness
The pools were amazing !
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Very friendly and helpful staff
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was slow wifi but everything else 5 star. Super friendly staff and great location!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful swim out room. Amazing staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ievgenii

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful place to visit.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Carrie K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort, food was very good, especially the buffets. Rooms were beautiful. Hard to make dinner reservations. It will look great once all the renovations are complete.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful resort. Even though it was under reservation it was fantastic.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Fareah T

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and the rooms were great. Overall, I enjoyed my stay but the food left a lot to be desired, especially the speciality restaurants (buffet was slightly better). The gym was great and although the spa was beautiful, we couldn’t use the full facilities due renovations so we can’t say for everything else but we did have a bad experience with the salon which lead us to cancel some of the massages. I think if the hotel can improve the food and have more entertainment options, the experience would be significantly better.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Great food compared to other AI we’ve stayed at, excellent service and very clean. Not crowded, plenty of pool and beach chairs. Great drinks too.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness
The pool was wonderful!!! House keeping was top not. We loved every thing about the resort.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort. Lots of walking. The shuttle was amazing! Beautiful pools. Wonderful swim up room! Plentiful buffet but specialty restaurants were ok. Lobby Bar was the best!!
Sugey was THE BEST!!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Josue

Liked: Cleanliness, amenities, property conditions & facilities
Super clean room right at the pool, food was amazing. Staff was great very nice place will definitely go back!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Laguna Villa was truly lovely. Staff were great. Food was more than good enough. Will stay again.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room daily, friendly and helpful staff, beautiful view. Great pool options
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Viatcheslav

Liked: Staff & service, amenities, property conditions & facilities
Everything on the property was relatively new and pretty clean, the only area to improve on would be the cleanliness of the rooms. When we arrived the room and floors were still dusty and the shower/bathroom was a bit dirty. Otherwise it was all good.
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
The rooms were very clean staff always friendly
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Brissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple pools and areas to relax. The drinks were top notch, specifically Javier at the Lobby bar made the best drinks & was overall a very nice and funny person. Definitely will recommend this resort to many people!
Stayed 3 nights in Feb 2026