See all properties

Grand Riviera Princess - All Inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Grand Riviera Princess - All Inclusive

Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas
Creator video - submitted by Alyssa Knight Studio
Exterior
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪19 min walk‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪21 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Club Pool Access

Family Club Pool Access | Free minibar, in-room safe, desk, blackout drapes

Family Club Pool Access

  • 640 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Club Deluxe

Family Club Deluxe | Children's theme room

Family Club Deluxe

7.0 out of 10
Good
(24 reviews)
  • Garden view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

7.8 out of 10
Good
(6 reviews)
  • Garden view
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum Suite Plunge Pool

Platinum Suite Plunge Pool | Free minibar, in-room safe, desk, blackout drapes

Platinum Suite Plunge Pool

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Garden View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Garden View

7.8 out of 10
Good
(214 reviews)
  • Garden view
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Pool Access (Pool View)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Pool Access (Pool View)

7.8 out of 10
Good
(28 reviews)
  • 597 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum Suite

Platinum Suite | Free minibar, in-room safe, desk, blackout drapes

Platinum Suite

7.4 out of 10
Good
(27 reviews)
  • 640 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Laguna Villa Suite

Laguna Villa Suite | Free minibar, in-room safe, desk, blackout drapes

Laguna Villa Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
View from property

Platinum Yucatan Princess Adults Only - All Inclusive

Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.6 out of 10, Excellent, 3,027 reviews
$269 nightly
The price is $328
Apr 19 - Apr 20
Total with taxes and fees
Platinum Yucatan Princess Adults Only - All Inclusive

About the neighborhood

Playa del Carmen

Located within a mile (2 km) of Playa Xcalacoco, Grand Riviera Princess - All Inclusive is within 2 miles (3 km) of Chun-Zumbul (diving site). This 674-room, 5-star property has 12 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Playa Xcalacoco - 19 min walk - 1.0 mile
  • El Camaleón Mayakoba Golf Course - 5 min drive - 1.8 miles
  • Quinta Avenida - 10 min drive - 4.4 miles
  • Playa del Carmen Main Beach - 10 min drive - 4.4 miles
  • Xcaret Eco Theme Park - 21 min drive - 10.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪Mike’s Coffee - ‬5 min drive
  • ‪Piano Bar - ‬5 min drive
  • ‪Fresco Bar - ‬18 min walk
  • ‪El Beso Pool Bar - ‬18 min walk

About this property

Grand Riviera Princess - All Inclusive

Grand Riviera Princess - All Inclusive features a full-service spa, 12 outdoor pools, and a free water park. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a nightclub, an indoor pool, and a children's pool.
Guests can expect to find free WiFi. Bathrooms have hair dryers, free toiletries, and bathrobes. Free minibar items, furnished balconies, and coffee makers are other standard amenities. Change of towels is available on request.
6 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 12 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

On the beach, white sand, free beach shuttle, free beach cabanas
Grand Sunset Princess - All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.4 out of 10, Very Good, 198 reviews
$193 nightly
The price is $245
Apr 6 - Apr 7
Total with taxes and fees
Grand Sunset Princess - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Buffet Verde
  • Grill Restaurant
  • Internacional Restaurant
  • Italian Restaurant
  • Mexican Restaurant

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Music library
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Table tennis
  • Tennis lessons

Family friendly

  • 12 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (5,425 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 10 2026 to April 26 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.31 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu

Frequently asked questions

Are there all-inclusive rates at Grand Riviera Princess - All Inclusive ?

Grand Riviera Princess - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Grand Riviera Princess - All Inclusive ?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on Apr 6, 2026 start from $254, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Riviera Princess - All Inclusive ?

Grand Riviera Princess - All Inclusive offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do near Grand Riviera Princess - All Inclusive ?

This property is located in Playa del Carmen, close to Playa del Carmen Main Beach, Quinta Avenida, and El Camaleón Mayakoba Golf Course. You'll also find Tres Rios Ecopark and Punta Esmeralda Beach within a short drive.

Will I be able to park at Grand Riviera Princess - All Inclusive ?

Yes, uncovered self parking is offered for free at the property.

Is there a spa available at Grand Riviera Princess - All Inclusive ?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and hydrotherapy.

Does Grand Riviera Princess - All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, 10 restaurants, and 2 beach bars at this property.

Does Grand Riviera Princess - All Inclusive feature a casino?

No, Grand Riviera Princess - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Riviera Princess - All Inclusive ?

Yes, this property has an indoor pool as well as 12 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 8:00 PM.

Is Grand Riviera Princess - All Inclusive a good place to stay for couples?

This beachfront property offers many amenities for couples such as 2 beach bars and some guestrooms include a private pool and a private outdoor hot tub.

Are there hot tubs at Grand Riviera Princess - All Inclusive ?

No, but this property does have a steam room.

Does Grand Riviera Princess - All Inclusive have a restaurant that serves breakfast?

Yes, Grand Riviera Princess - All Inclusive has 10 restaurants, and serves free buffet breakfast each morning.

Does Grand Riviera Princess - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Riviera Princess - All Inclusive .

Are there connecting rooms at Grand Riviera Princess - All Inclusive ?

No, there aren't connecting guestrooms at this property.

How far is the airport from Grand Riviera Princess - All Inclusive ?

The closest major airport to Grand Riviera Princess - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.1 mi away (287 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.4 mi away.

Can I book a room with a balcony at Grand Riviera Princess - All Inclusive ?

Yes, every guestroom at Grand Riviera Princess - All Inclusive comes with a furnished balcony and some offer garden and pool views.

Does Grand Riviera Princess - All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Riviera Princess - All Inclusive .

Grand Riviera Princess - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2122 out of 4402 reviews
Rating 8 - Good. 1062 out of 4402 reviews
Rating 6 - Okay. 626 out of 4402 reviews
Rating 4 - Poor. 288 out of 4402 reviews
Rating 2 - Terrible. 304 out of 4402 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The grounds were beautifully maintained and the rooms were very comfortable and clean! Staying at this hotel certainly made our trip feel like a vacation where we could relax and breathe.
Stayed 2 nights in Dec 2025

10/10 Excellent

Claribel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Nov 2025

8/10 Good

Keva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and the room was lovely and clean. Lovely layout and place to be for a holiday.
Stayed 5 nights in Dec 2025

6/10 Okay

Jenny, Longmont

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff were moderately friendly. There was no hotel shuttle available, which is a common service for many resorts. ATM was out of service. We were told the restaurants were fully booked but they could “add a table” if we purchased a bottle of champagne or a lobster for the dinner. The pool bar was way understaffed with only one bar tender.
Stayed 4 nights in Dec 2025

10/10 Excellent

marcio busi da

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Glad i picked. Cannot go wrong with fantastic new rooms and overall cleanliness all around.
Stayed 3 nights in Dec 2025

6/10 Okay

Frederick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was good just to lay wild animals running around an climbing on to people’s porches
Stayed 3 nights in Oct 2025

8/10 Good

Thomas

Stayed 8 nights in Dec 2025

10/10 Excellent

Reema

Stayed 4 nights in Dec 2025

6/10 Okay

Ruben

Stayed 4 nights in Dec 2025

10/10 Excellent

Teri Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the swim up pools, but they were closed after our second day there for construction. Resort was amazing, staff were fabulous. We will be returning when the construction is complete.
Stayed 7 nights in Nov 2025

10/10 Excellent

Emily Elizabeth

Stayed 4 nights in Dec 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth time here. Enjoyed our holiday and swim out room.
Stayed 9 nights in Dec 2025

6/10 Okay

Kristina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall property is beautiful and well maintained. Staff very friendly. Food ok. However, I barely slept for the entire vacation based on a few factors. Even though we were on the top floor the VERY LOUD noise from other guests dragging chairs around their rooms kept us awake. Easy remedy by putting felt or something on the bottom of the legs of these chairs. We were also kept awake by doors constantly slamming at the other rooms. This could easily be remedied by "soft close" mechanisms on these doors. Overall I wouldn't return based on 7 days of very little sleep due to these very simple fixes that had been missed. Also felt there were far too few places to hang wet items in the room and our shower leaked and created dangerous puddles on the tile in the bathroom which could have easily caused a very deadly fall. A few thoughtful improvements would make this resort a far more enjoyable experience all around.
Stayed 7 nights in Dec 2025

8/10 Good

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, this was our 3rd time at the resort. Love the new upgrades, the kids loved the new water slides. The beach was upkept and clean. Pool was in decent condition, it's showing it's age but overall it was good.
Stayed 10 nights in Dec 2025

6/10 Okay

Chantel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I would like to say the stay was amazing but the start and finish wasn’t great. I booked this trip to celebrate my birthday and by my surprise an engagement. when we arrived to the hotel our room wasn’t ready. When we were able to check in we paid and filled out all the paper work just to be told at the end our room has 2 double beds! I am 5’7 and my fiancé is 6’2. when asked why we didn’t geta king we were advised they didn’t have availability and the only way to get one is if we paid for an upgrade. there was no further accommodation. We decided not to make a big deal of the bed size. the room was nice and newly renovated. the staff was amazing! the food was good and we appreciated the different options. On the day before we left we decided to go off the resort and was out of the room majority of the day. We got back around dinner time showered and changed for dinner. the room didn’t appear to be serviced while we were gone. When we returned and begin to pack for our early departure the next morning we noticed my fiancés prada sunglasses were missing. we also figured out we were in a joint room where the other room only had access to lock the joining door. We reported the missing glasses to the concierge desk and they advised they will have to call housekeeping and see if it’s in the lost and found. No report was taken. The glasses are still missing and haven’t received anything from the hotel since check out !
Stayed 4 nights in Dec 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were very friendly. The food was delicious. I loved my room where I could walk out into the pool anytime. I’ll be coming back again.
Stayed 7 nights in Dec 2025

10/10 Excellent

Noemi, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Roark, Davenport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was always clean
Stayed 7 nights in Dec 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service
Staff very courteous and professional
Stayed 3 nights in Dec 2025

10/10 Excellent

Pedro

Everything was great clean room beautiful room the hotel is beautiful and the food is great 😃
Stayed 6 nights in Dec 2025

10/10 Excellent

Dipanjan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms, staffs, services everything was great...
Stayed 5 nights in Dec 2025

8/10 Good

Natalya A

Liked: Cleanliness, amenities, property conditions & facilities
I am satisfied with my stay at this resort, the rooms are clean after renovation, the staff is friendly, if you need anything, they always respond to your requests.

10/10 Excellent

Bernice Linette

Stayed 6 nights in Dec 2025

10/10 Excellent

Gino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was enjoyable. Martin is the man. Good to see him twice already
Stayed 4 nights in Dec 2025

10/10 Excellent

Ruth L

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay here! Staff was amazing, property was under renovations but still nice. Love the pools! Would stay again
Stayed 6 nights in Sep 2025

Hotels