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El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

4.5 star property
Adults-only beachfront hotel with 4 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Property video
Front of property
Beach bar
MI HOTELITO BEACHFRONT SUITE | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All inclusive

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Maroma Beach
    ‪5 min walk‬
  • Place, Virgen Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪31 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪84 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for JUNIOR SUITE

JUNIOR SUITE | Free minibar, in-room safe, desk, laptop workspace

JUNIOR SUITE

9.6 out of 10
Exceptional
(13 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE | Free minibar, in-room safe, desk, laptop workspace

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)
  • 588 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE | Free minibar, in-room safe, desk, laptop workspace

MI HOTELITO BEACHFRONT SUITE

  • 276 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE | Free minibar, in-room safe, desk, laptop workspace

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(3 reviews)
  • 588 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE | Free minibar, in-room safe, desk, laptop workspace

SWIM UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 588 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Maroma, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is within a 15-minute drive of popular attractions such as El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. This 149-room, 4.5-star hotel welcomes business and leisure travelers with 4 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Maroma Beach - 5 min walk - 0.3 miles
  • Virgen Beach - 5 min walk - 0.3 miles
  • El Camaleón Mayakoba Golf Course - 21 min drive - 6.4 miles
  • Quinta Avenida - 30 min drive - 12.1 miles
  • Playa del Carmen Main Beach - 31 min drive - 12.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Preferred Beach Club - ‬13 min drive
  • ‪El Pajarito - ‬12 min drive
  • ‪Rendezvous Bar - ‬12 min drive
  • ‪Preferred Club Lounge - ‬13 min drive
  • ‪Portofino Restaurant - ‬12 min drive

About this property

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Adults-only beachfront hotel with 4 outdoor pools
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only features a private beach, a full-service spa, and 4 outdoor pools. There's free valet parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this adults-only hotel include a gym, free WiFi in public areas, and express check-out.
Guests can expect to find free WiFi and 40-inch Smart TVs with satellite channels and DVD players. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Other standard amenities include free minibar items, balconies, and free newspapers.
4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered valet parking on site
  • Limited onsite valet parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Snorkeling

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free valet parking.
Property Registration Number 08203073

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

Frequently asked questions

Can I book all-inclusive rates at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is an all-inclusive resort and rates come with all meals and onsite activities. Activities include rowing/canoeing and volleyball.

How much does it cost to stay at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

As of Dec 21, 2025, prices found for a 1-night stay for 2 adults at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only on Dec 22, 2025 start from $532.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

This hotel is situated in Maroma within a 10-minute walk of Maroma Beach and Virgen Beach. Tres Rios Ecopark is also within a driving distance of 4.6 mi.

Will I be able to park at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, secured valet parking is offered for free at the hotel.

Is a spa located at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Náay Spa is the hotel's spa and services include aromatherapy, body scrubs, massages, and mani/pedis.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only include a casino?

No, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only doesn't have a casino.

Is there an indoor pool at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

What will couples enjoy most about a stay at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

This adults-only hotel offers many amenities for couples such as a private beach and 2 beach bars with some guestrooms featuring private pools.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only feature a restaurant that includes a breakfast menu?

Yes, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only has 4 restaurants, and serves free cooked-to-order breakfasts each morning.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only allow pets to stay for free?

No, pets aren't allowed at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

The closest major airport to El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is Cancun Intl. Airport (CUN), which is 27.1 mi away (42 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 15.1 mi away.

Can I book a room with a balcony at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, every guestroom at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only comes with a balcony with some featuring beach or garden views.

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 147 out of 184 reviews
Rating 8 - Good. 25 out of 184 reviews
Rating 6 - Okay. 8 out of 184 reviews
Rating 4 - Poor. 4 out of 184 reviews
Rating 2 - Terrible. 0 out of 184 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Herald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. The food in all the restaurants was beautifully served and delicious. The spa provided the best relaxation experience. The beach has white sand and turquoise water. The activities were fun and well programmed.This is a paradise.
Stayed 7 nights in Aug 2025

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at El Dorado Maroma! The resort is the perfect size for a couples getaway. We were very happy with all the additional perks, including the hotel transportation and the catamaran and snorkeling tour. The staff is very friendly and accommodating. They worked hard every morning to clear any sargassum that accumulated on the beach. The spa services were top notch and we enjoyed the food at each restaurant. Make sure you visit the Taqueria for lunch. We would definitely recommend staying here!
Stayed 5 nights in Aug 2025

10/10 Excellent

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Janet and Alberto were fantastic. Can’t wait to come back in March.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mykayla

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it is a property that should have more exposure. There is nice long clean beaches that has trees and shade. The beach doesn't have waves. Which makes it swimable out front. They have lifeguards. I didnt know that there has activities include like the waterpark, catamaran, and two water pools in the jungle. The food is amazing, you dont sign the room number. No beach vendors. Many a places to drink and eat. Amazing food no buffet.
Cake
Shrimp
Beach view
Stayed 1 night in Aug 2025

10/10 Excellent

Salome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel option in the Riviera Maya!

Excellent hotel in the Riviera Maya! The beach is amazing nothing compared with CanCun/Playa del Carmen, it is just a paradise. The hotel is great, amazing service, everyone goes the extra mile to make the guests feel comfortable and happy. The food was outstanding (for an all inclusive standards). The activities included (Catamaran/cenetos/cave/waterpatk) were great. If you want to treat yourself with a massage, don’t hesitate to book one, the facilities are great and the service was outstanding. Definitely this is not a party destination (everything closes between 10-11) instead wants a relax time in a great place then this might be a great option.
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort that was not crowded. Excellent dining and food options. Great service.
Stayed 7 nights in Aug 2025

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous food and service on a gorgeous beach! We will be back!
Stayed 5 nights in Aug 2025

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private and secluded; staff and service top notch and very friendly and accommodating; swim-up suite in bldg 12 is great; over water bungalow w/ butler service is extraordinary; choose your room option iaw your preferences for quiet vs central vs high floor/swim-up vs luxury; property is beautifully maintained; dining options and local sourcing on resort was very good even for off-season; WiFi coverage strong throughout resort; transport to/from airport both shared and private was very helpful esp for first-timers; spa was nice; shows and events were simple and entertaining; excursions were well-managed by team and fun and memorable. A+ highly recommend for all inclusive and adults-only; low-decisions but with plenty of options; and, high-quality food and services for the slightly pickier guests.
Stayed 5 nights in Aug 2025

10/10 Excellent

Zendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Mitchelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my husband would recommend and will be back the staff was so polite and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Amenities, property conditions & facilities
Loved all
Stayed 4 nights in Jul 2025

10/10 Excellent

Kristy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and small property. About a half hour from airport in a very secluded forest area. Only other resorts around. Beautiful grounds. Everything is spread out but it’s relatively smaller property. Staff great. Pool area is nice. The beach is nice however there was a lot of seaweed at the time we went so it was not desirable to swim in the ocean. The food and drinks were mid. Not bad but not amazing. The staff were all super nice but not everything was communicated well as far as activities, events, menus, times things opened and closed etc. The place shuts down after dinner time so there isn’t much going on. They had nightly entertainment but it was meh. Room was very nice and clean. We stayed in junior suite with partial ocean view. No complaints about facility or rooms.
Stayed 3 nights in Jul 2025

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff and how accommodating they were. The location was beautiful as well.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jannelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Giovanni

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Especially the service from everyone. The food was good! Me being a water drinker, I couldn’t find natural spring water and that’s why I give it 4 stars.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Hawa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Colleen

Stayed 2 nights in Jul 2025

10/10 Excellent

Bruce, KNOXVILLE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone is nice. Staff is amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce, KNOXVILLE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful relaxing and so accomodating
Stayed 5 nights in Jun 2025

10/10 Excellent

becky

Traveled with partner
Liked: Cleanliness
Beautiful property with excellent staff. The beach is beautiful, sandy and very well maintained. Big thanks goes to all the CHEFS — the food is delicious! Make sure to contact the hotel and arrange free airport shuttle. Well organized.
Stayed 7 nights in Jun 2025

10/10 Excellent

Eric Todd, ELIZABETHTOWN

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and well maintained. All staffed was fantastic!
Stayed 3 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was excellent! Food and drinks were great! We loved out private pool and the inclusive catamaran/snorkel trip. We also loved that we could swim with dolphins just a short walk from our room. 10 out of 10 for sure! Thank you! We will be back!
Stayed 6 nights in Jun 2025

10/10 Excellent

Otis

Stayed 7 nights in May 2025

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