El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

4.5 star property
Adults-only beachfront hotel with 4 outdoor pools
VIP Access

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Photo gallery for El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Private beach, white sand, snorkeling, 2 beach bars
MI HOTELITO BEACHFRONT SUITE | Terrace/patio
JUNIOR SUITE | 1 bedroom, free minibar, in-room safe, desk
Reception
SWIM UP SUITE | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
Playa del Carmen, QROO
  • Maroma Beach
    ‪5 min walk‬
  • Tres Rios Ecopark
    ‪13 min drive‬
  • El Camaleón Mayakoba Golf Course
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

MI HOTELITO BEACHFRONT SUITE

  • 276 sq ft
  • Sleeps 2
  • 1 King Bed

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)
  • 588 sq ft
  • Sleeps 2
  • 1 King Bed

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 588 sq ft
  • Sleeps 3
  • 1 King Bed

SWIM UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 588 sq ft
  • Sleeps 3
  • 1 King Bed

JUNIOR SUITE

9.8 out of 10
Exceptional
(9 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

Suite Economy with Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Suite Junior

  • Sleeps 2
  • 1 Double Bed

Suite Super with View

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Suite Superior with Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

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About the neighborhood

Playa del Carmen

Located in Maroma, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is within a 15-minute drive of popular attractions such as El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. This 149-room, 4.5-star hotel welcomes business and leisure travelers with 4 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Maroma Beach - 5 min walk - 0.3 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 11 min drive - 5.7 miles
  • Tres Rios Ecopark - 13 min drive - 5.0 miles
  • El Camaleón Mayakoba Golf Course - 13 min drive - 6.6 miles
  • Paradise Beach - 13 min drive - 6.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬16 min drive
  • ‪Pajarito - ‬11 min drive
  • ‪Chaya - ‬14 min drive
  • ‪Bella Vista buffet restaurant - ‬16 min drive
  • ‪El Mirador Lobby Bar - ‬16 min drive

About this property

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Adults-only beachfront hotel with 4 outdoor pools
El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only features a private beach, a full-service spa, and 4 outdoor pools. There's free valet parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this adults-only hotel include a gym, free WiFi in public areas, and express check-out.
Guests can expect to find free WiFi and 40-inch Smart TVs with satellite channels and DVD players. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Other standard amenities include free minibar items, balconies, and free newspapers.
4 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Snorkeling

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

Frequently asked questions

Can I book all-inclusive rates at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is an all-inclusive resort and rates come with all meals and onsite activities. Activities include rowing/canoeing and volleyball.

How much does it cost to stay at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only on Aug 2, 2025 start from $377.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

This hotel is situated in Maroma within a 10-minute walk of Maroma Beach and Virgen Beach. Tres Rios Ecopark is also within a driving distance of 4.6 mi.

Is parking available on site at El Dorado Maroma, Catamarán, Cenote & More Inclusive?

Yes, secured valet parking is offered for free at the hotel.

Is a spa located at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Náay Spa is the hotel's spa and services include aromatherapy, body scrubs, mani/pedis, and massages.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only include a casino?

No, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only doesn't have a casino.

Is there an indoor pool at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

No, this hotel doesn't have an indoor pool; however, there are 4 outdoor pools.

Is El Dorado Maroma, Catamarán, Cenote & More Inclusive good for couples?

This adults-only hotel offers many amenities for couples such as a private beach and 2 beach bars with some guestrooms featuring private pools.

Does El Dorado Maroma, Catamarán, Cenote & More Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only feature a restaurant that includes a breakfast menu?

Yes, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only has 4 restaurants, and serves free cooked-to-order breakfasts each morning.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only allow pets to stay for free?

No, pets aren't allowed at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only.

Does El Dorado Maroma, Catamarán, Cenote & More Inclusive have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

The closest major airport to El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is Cancun Intl. Airport (CUN), which is 27.1 mi away (42 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 15.1 mi away.

Are there rooms with balconies that I can book at El Dorado Maroma, Catamarán, Cenote & More Inclusive?

Yes, every guestroom at El Dorado Maroma, Catamarán, Cenote & More Inclusive comes with a balcony with some featuring beach or garden views.

El Dorado Maroma, Catamarán, Cenote & More Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 115 out of 140 reviews
Rating 8 - Good. 18 out of 140 reviews
Rating 6 - Okay. 4 out of 140 reviews
Rating 4 - Poor. 3 out of 140 reviews
Rating 2 - Terrible. 0 out of 140 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A poolside small buffet would’ve been nice for getting a snack when didn’t want to dress for the restaurant. Staff was friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Davette, CONCORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful property! The grounds are immaculate and the my room was always spotless. The staff was extremely friendly and made me feel welcomed and taken care of. I felt so safe at all times; from the transportation to walking around the resort. The food was great. Top shelf alcohol. Good communication via the app. Excellent stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Elias

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The El Dorado Maroma sits on a pristine beachside property. It has incredible food options, views, service, and pools. Breakfasts are unbeatable, featuring authentic Mexican cuisine, while lunches and dinners provide excellent options at Caribbean, Peruvian, and Italian restaurants, each with dishes to compete with the best restaurants anywhere. The waiters are always friendly, and the service staff helpful. Look for Arturo at Pepito's for especially friendly service. That guy's the best! We can't say enough about this place and are already talking about going back!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities
Loved the property and the food was excellent!
Stayed 5 nights in Mar 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our honeymoon here 17 years ago. It's still as wonderful as it was then. Beautiful, peaceful, the staff is lovely and helpful. The food is fantastic. The only tiny complaint I have is that the music is too loud we talked to several guest who would prefer to have softer relaxing music no need for base. And no need for music on the beach during the day you can usually find a quiet spot but I think limiting that would help. Everything else is perfection. It's not a party place and we love that about it. Thank you to all the wonderful staff for such a lovely week!!
Stayed 4 nights in Mar 2025

4/10 Poor

juan

Traveled with family
Disliked: Staff & service
Poor service, it was not a very pleasant stay
Stayed 1 night in Mar 2025

10/10 Excellent

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the property, it was better than what we had expected! We loved how there was wildlife hanging out (e.g., the iguanas), and the service was more than what we could've asked for. The food was way above our expectation. With personal preferences, we did find some things foreign, but there was not a meal where we were not satisfied. The ladies we had for room service (Claudia and Guadalupe) were very kind and did things we did not expect them to do (e.g., fold clothing that we had washed!). Booking tours and activities in the Cancun area was very convenient; reserving the shuttle to hotel (after arriving at the airport) and back to the airport was an easy process as well. Most of the staff members who we had passed by greeted us with "Hola!" which made us feel welcomed, despite being one of the few Asians around at the hotel space. We definitely would love to come again, and we would recommend this place to anyone who asks about where we went for our honeymoon!
Stayed 7 nights in Mar 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded expectations, we want to go back. The staff are outstanding.
Stayed 6 nights in Mar 2025

8/10 Good

Michael, Heath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Eric, North Gower

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent transportation included from airport. And great day excursions too.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lorena

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the resort was beautiful and relaxing. all the workers were super friendly and accommodating, anything you need they will make it happen. I am recommending to everybody who asks and I will definitely be back. highly recommend the atv and wave runner tours as well as the sunset catamaran tour.
Stayed 5 nights in Mar 2025

10/10 Excellent

Carly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfectly Romantic and Accommodating Escape – El Dorado Maroma Our stay at El Dorado Maroma was nothing short of amazing. From the moment we arrived, the staff went above and beyond to make sure our experience was special. Unfortunately, my boyfriend fell ill during our trip, but the concierge was incredibly helpful—they assisted me in getting a doctor and even arranged transportation to the pharmacy for his medication. Despite being under the weather, he still got to enjoy his birthday, as the staff thoughtfully brought the celebration to our room, ensuring he felt special. The resort itself is stunning. The rooms were impeccably clean, and every staff member we encountered was warm, accommodating, and genuinely dedicated to making our stay wonderful. The beach? Absolutely breathtaking—easily the most beautiful I’ve seen in Mexico, and I’ve been to quite a few. The tranquility of the resort was another highlight. It often felt like we had the entire place to ourselves, which made for a romantic and peaceful escape. If you’re looking for a lively party scene, this isn’t the place—but for those seeking relaxation and intimacy, it’s perfect. Since my boyfriend was resting, I attended their 60-minute membership presentation, and while I ultimately didn’t join, I appreciated how pleasant and non-pushy the experience was. Maybe next time! El Dorado Maroma exceeded my expectations, and I can’t wait to come back for another unforgettable stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Shelley

Liked: Amenities, property conditions & facilities
Paradise!!! You wont regret this resort…. I would give it more stars if I could!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely stunning and very clean. The resort itself had wonderful landscaping and the pool areas were great. Lots of places to lounge, including lovely cabanas for resting near the ocean. The beach was gorgeous, with white sand that never got hot under your feet. The staff were friendly and helpful, and the restaurants were all wonderful. Every meal was good, and some were amazing. Of the inclusions that we tried, the catamaran snorkeling trip was our favorite. We weren't really there for the alcohol, but some people were. We really enjoyed the snorkeling and even saw an albino stingray. The trip was just the right length and the views were lovely. The Cenote/Ranch trip was less enjoyable. The cenote was fine, but not exceptional, although we liked our guide. The Ranch part of it was very detailed introductions to each horse and a long explanation of types of horse shoes and what they are used for. We didn't really enjoy that part. Overall I think this resort is amazing and would definitely go there again!
Stayed 4 nights in Feb 2025

8/10 Good

Martha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach, friendly staff, huge rooms, good food.
Stayed 7 nights in Feb 2025

10/10 Excellent

Deidra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at El Dorado Maroma was absolutely fantastic! From the moment we arrived, the service was top-notch, making us feel completely taken care of in a truly all-inclusive environment. We stayed in the honeymoon suite, which was stunning—it featured a giant Jacuzzi tub and a beautiful view of the ocean. The resort itself is incredibly quiet and private, which made for a wonderfully relaxing getaway. We often had a pool all to ourselves, which felt like such a luxury. The beach service was first-come, first-serve, but we never had an issue finding a spot, and the service was always excellent. The food was great, with a variety of delicious options. The spa was very clean and beautiful and the couples massage price was reasonable. If I had to mention any downside, it would be the reservation system—having to book dinner and activities in advance took away some of the spontaneity I prefer in a beach vacation. However, that was a small inconvenience compared to how amazing everything else was. Overall, El Dorado Maroma is a fantastic, relaxing, and luxurious escape, and I would highly recommend it to anyone looking for a peaceful, high-end all-inclusive experience!
Stayed 3 nights in Feb 2025

6/10 Okay

Roxanne, Washington

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Shye

Stayed 1 night in Feb 2025

10/10 Excellent

TIFFANY

Stayed 4 nights in Feb 2025

10/10 Excellent

Janean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredibly special resort. The people make it so easy to come back to time and again. Highly recommend if you’re looking for amazing staff, delicious food, beautiful beach, luxurious accommodations and great entertainment. The spa is fabulous and the Mexican Festival they host weekly is nothing short of spectacular!
Stayed 9 nights in Feb 2025

8/10 Good

Santino

Liked: Staff & service, amenities, property conditions & facilities
It was A Ok!
Stayed 3 nights in Feb 2025

6/10 Okay

Elizabeth

Traveled with partner
Disliked: Staff & service
Resort was beautiful. Food was poor. Staff was unfriendly.
Stayed 4 nights in Feb 2025