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Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts

5.0 out of 5.0

Recent guest reviews

Very, very clean. Beautiful grounds. The food was very good. Unfortunately you cannot be guarenteed to get jnto certain restaurants without a reservation. We tried to make reservations for our 5 day trip on the arrival day and we could not get into several. A little disappointing. Also, the drink quality was not consistent. We found one bar that made awesome drinks but if you asked for a dacquiri somewhere else, they were not good. I would recommend overall but we will be trying somewhere new next time.

The property was lovely. It is maintained beautifully.

The staff is amazing. Henry our Butler was great and unexpected. Jorge, Fernando and Esteban at the beach bar were always accommodating us. The food is excellent. Property is very meticulously cared for. We stayed in a luxury suite which is the newer building. The rooms were very nice. However, we upgraded to the Royal Monarch Villa and this was hands down an unreal ocean front escape. Second stay here and would not be opposed to a 3rd if the opportunity is there. Highly recommended.

Very nice property. Clean, great food, and friendly staff.

Amazing property! Staff could not do enough for you . Will definitely come back .

Had a wonderful trip, Room, grounds, staff and food great; only problem was a charge that was billed to our room that we didn't charge, was told at check out that would be removed,( they could see signature was not correct) is still on credit card, have sent an e mail hopping will be taken care of. Maybe is was a delay in the billing process. We have been home 3 days.

Room was beautiful and large. The weather was excellent

Room was beautiful and the view was amazing, staff was the very best would go back in a heart beat

Great compound, food could have been better but the staff makes up for the lack of really good food. Bar staff and pool staff were awesome! It is a nice mix of “party” and quiet, which is great!

Food wasn’t as good as expected but everything else was fantastic

Blvd Zona Hotelera, Playa Juanillo Punta Cana La Altagracia

Hotel highlights

  • Walking distance to Juanillo Beach
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking

Juanillo Beach is a short stroll from Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts, and other popular attractions like Punta Cana Beach are within a 15-minute drive. This 165-room, 5-star hotel has 5 outdoor pools along with a private beach and a full-service spa.


Dining

Free full breakfast is served each morning from 7:00 AM to 11:00 AM. There are multiple options for onsite dining with 5 restaurants, including Blue Marlin, which specializes in seafood. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. Pillowtop beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a jetted tub, a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include free minibar items, a furnished balcony or patio, and a sitting area.


Property features

Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts features a private beach, a full-service spa, and 5 outdoor pools. Free valet parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only hotel include a 24-hour fitness center, a spa tub, and a sauna.

Room options

Junior Suite (Castle)

King 1 | Sleeps 3

Junior Suite

King 1 | Sleeps 3

Junior Suite (Castle, Swim Out)

King 1 | Sleeps 3

Junior Suite, Oceanfront (Castle)

King 1 | Sleeps 3

Guest reviews for Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts

Everyone (31) Couples (59) Family (9) Friends (5) Other (1)
5
Everyone

By on Apr 22, 2019

Review comment responded on Apr 23, 2019

We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and show you our improvements.

5
Everyone

By on Apr 14, 2019

Review comment responded on Apr 15, 2019

Thank you for choosing Sanctuary Cap Cana as your host and for taking the time to rate our services.

5
Partner Couples Friends

The property was lovely. It is maintained beautifully.

By on Apr 7, 2019

Review comment responded on Apr 8, 2019

Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product.

5
Partner Couples

The staff is amazing. Henry our Butler was great and unexpected. Jorge, Fernando and Esteban at the beach bar were always accommodating us. The food is excellent. Property is very meticulously cared for. We stayed in a luxury suite which is the newer building. The rooms were very nice. However, we upgraded to the Royal Monarch Villa and this was hands down an unreal ocean front escape. Second stay here and would not be opposed to a 3rd if the opportunity is there. Highly recommended.

By on Mar 25, 2019

Review comment responded on Mar 26, 2019

Dear Justin, Taiguey! On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Dominican Caribbean. We are more than glad to know that our property, staff, services and restaurants fulfilled your expectations. Your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us. Thank you so much for recommending our services for an unforgettable experience. Our team looks forward to having you back in a not too distant future. Kind regards, Melary Santana Social Media Moderator

5
Everyone

By on Mar 25, 2019

Review comment responded on Apr 1, 2019

Thank you for taking the time to share your rating.

4
Families Partner Couples

Very nice property. Clean, great food, and friendly staff.

By on Mar 25, 2019

Review comment responded on Mar 26, 2019

Dear Anonymous, Taiguey! On behalf of the staff and Management of our resort we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to the Dominican Caribbean. We are more than glad to know that our property, staff, services and restaurants fulfilled your expectations. Your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us. Thank you so much for recommending our services for an unforgettable experience. Our team looks forward to having you back in a not too distant future. Kind regards, Melary Santana Social Media Moderator

5
Partner Couples

Amazing property! Staff could not do enough for you . Will definitely come back .

By on Mar 8, 2019

Review comment responded on Mar 9, 2019

Thank you for your feedback, we are happy to know that you enjoyed your stay, we hope to welcome you back!

5
Everyone

By on Mar 8, 2019

Review comment responded on Apr 1, 2019

Thank you for taking the time to share your rating.

4
Everyone

By on Mar 4, 2019

Review comment responded on Apr 1, 2019

Thank you for taking the time to share your rating.

5
Everyone

By on Feb 21, 2019

Review comment responded on Apr 1, 2019

Thank you for taking the time to share your rating.

Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts

Blvd Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia 23302