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Melia Punta Cana Beach Wellness Inclusive - Adults only

Property class: 5 and above
VIP Access

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Photo gallery for Melia Punta Cana Beach Wellness Inclusive - Adults only

4 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Property video
Food and drink
Private beach, white sand, free beach shuttle, sun loungers
7 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included

Explore the area

View in a map
Playas de Bávaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪14 min walk‬
  • Place, Fun Republic
    ‪15 min walk‬
  • Place, Los Corales Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premium Room Tropical Palms

Premium Room Tropical Palms | 1 bedroom, premium bedding, free minibar, in-room safe

Premium Room Tropical Palms

8.4 out of 10
Very good
(156 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room

8.4 out of 10
Very good
(160 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Suite Tropical Palms By Stay Well

The Level Suite Tropical Palms By Stay Well | 1 bedroom, premium bedding, free minibar, in-room safe

The Level Suite Tropical Palms By Stay Well

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Suite Tropical Palms

The Level Suite Tropical Palms | 1 bedroom, premium bedding, free minibar, in-room safe

The Level Suite Tropical Palms

9.0 out of 10
Wonderful
(50 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Garden Suite By Stay Well

The Level Garden Suite By Stay Well | Living area | LCD TV

The Level Garden Suite By Stay Well

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Nature Suite By Stay Well

The Level Nature Suite By Stay Well | Beach/ocean view

The Level Nature Suite By Stay Well

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Surprise my Stay

1 bedroom, premium bedding, free minibar, in-room safe

Surprise my Stay

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Master Suite Tropical Palms

The Level Master Suite Tropical Palms | 1 bedroom, premium bedding, free minibar, in-room safe

The Level Master Suite Tropical Palms

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Melia Punta Cana Beach Wellness Inclusive - Adults only is within a few miles (5 km) of other popular sights such as Cortecito Beach. This 465-room, 5-star property has 4 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Cocotal Golf and Country Club - 14 min walk - 0.8 miles
  • Fun Republic - 15 min walk - 0.8 miles
  • Barceló Bávaro Convention Center - 3 min drive - 0.8 miles
  • Los Corales Beach - 5 min drive - 1.2 miles
  • Aromas Museum - 5 min drive - 1.4 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 36 min drive

Restaurants

  • ‪Jellyfish Beach Restaurant - ‬7 min drive
  • ‪The Valley American Restaurant - ‬7 min drive
  • ‪Beach Restaurant Bar - ‬1 min walk
  • ‪Inari Asian Food - ‬7 min drive
  • ‪Bávaro Coffee - ‬7 min drive

About this property

Melia Punta Cana Beach Wellness Inclusive - Adults only

Melia Punta Cana Beach Wellness Inclusive - Adults only features a private beach, a full-service spa, and 4 outdoor pools. You can take advantage of free parking, along with a free beach shuttle. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this adults-only property include a gym, outdoor tennis courts, and free WiFi in public areas.
Guests can expect free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, furnished balconies, and ceiling fans.
A private beach and 4 outdoor tennis courts are featured at the property. 4 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Yhi has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Private beach nearby, white sand, free beach shuttle, sun loungers
Paradisus Grand Cana - All Suites - All Inclusive
Bávaro
  • Pool
  • Spa
  • All Inclusive
  • Pet friendly
8.4 out of 10, Very Good, 1,335 reviews
$334 nightly
The price is $428
May 4 - May 5
Total with taxes and fees
Paradisus Grand Cana - All Suites - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mar de Sal
  • Mosaico
  • Muoi
  • Muse
  • Serendipia

Things to do

  • 27-hole adjacent golf course
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Gym
  • Pilates classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Conference center (27,911 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 21 buildings
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DOP 3600 per pet, per night (maximum DOP 4200 per stay)
  • Dogs only
  • 2 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: DOP 3600 per pet, per night (maximum DOP 4200 per stay)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Punta Cana Wellness Inclusive - Adults only
Meliá Punta Cana Beach Wellness Inclusive - Adults only
Punta Cana Beach, A Wellness Inclusive Resort – Adults Only
Meliá Punta Cana Beach Wellness Inclusive Adults only
Melia Punta Cana Beach Wellness Inclusive Adults only
Melia Punta Cana Beach Resort Adults Only All Inclusive

Frequently asked questions

Will I find all-inclusive options at Melia Punta Cana Beach Wellness Inclusive - Adults only?

Melia Punta Cana Beach Wellness Inclusive - Adults only is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Melia Punta Cana Beach Wellness Inclusive - Adults only?

As of Apr 11, 2026, prices found for a 1-night stay for 2 adults at Melia Punta Cana Beach Wellness Inclusive - Adults only on Apr 12, 2026 start from $363, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Melia Punta Cana Beach Wellness Inclusive - Adults only?

Melia Punta Cana Beach Wellness Inclusive - Adults only offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do near Melia Punta Cana Beach Wellness Inclusive - Adults only?

This property is situated in Bávaro within a short 13-minute walk of Cocotal Golf and Country Club and also 14 minutes on foot from Fun Republic. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is parking available on site at Melia Punta Cana Beach Wellness Inclusive - Adults only?

Yes, self parking is offered for free at the property. An electric car charging station is also available for guests.

Is there a spa at Melia Punta Cana Beach Wellness Inclusive - Adults only?

Yhi is the property's spa and services include deep-tissue massages, hot stone massages, hydrotherapy, and couples treatments.

Does Melia Punta Cana Beach Wellness Inclusive - Adults only have luxury amenities?

Yes, guests can indulge in luxuries such as 4 outdoor pools, a private beach, and a beachfront restaurant at this property.

Does Melia Punta Cana Beach Wellness Inclusive - Adults only include a casino on the premises?

No, Melia Punta Cana Beach Wellness Inclusive - Adults only doesn't have a casino.

Is there an indoor pool at Melia Punta Cana Beach Wellness Inclusive - Adults only?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Melia Punta Cana Beach Wellness Inclusive - Adults only?

This adults-only property offers plenty of amenities for couples including a private beach, a beach bar, and a beachfront restaurant.

Are there hot tubs at Melia Punta Cana Beach Wellness Inclusive - Adults only?

No, there isn't a spa tub at this property.

Does Melia Punta Cana Beach Wellness Inclusive - Adults only have a restaurant that serves breakfast?

Yes, Melia Punta Cana Beach Wellness Inclusive - Adults only has 6 restaurants, and serves breakfast for a surcharge.

Does Melia Punta Cana Beach Wellness Inclusive - Adults only allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Melia Punta Cana Beach Wellness Inclusive - Adults only for a fee of DOP 3600 per pet, per night.

Are there connecting rooms at Melia Punta Cana Beach Wellness Inclusive - Adults only?

No, this property doesn't feature connecting guestrooms.

What is the closest airport to Melia Punta Cana Beach Wellness Inclusive - Adults only?

The closest major airport to Melia Punta Cana Beach Wellness Inclusive - Adults only is Punta Cana Intl. Airport (PUJ), which is 11.8 mi away (36 minutes by car).

Are there rooms with balconies that I can book at Melia Punta Cana Beach Wellness Inclusive - Adults only?

Yes, every guestroom at Melia Punta Cana Beach Wellness Inclusive - Adults only comes with a furnished balcony and some offer ocean and garden views.

Melia Punta Cana Beach Wellness Inclusive - Adults only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1298 out of 2016 reviews
Rating 8 - Good. 331 out of 2016 reviews
Rating 6 - Okay. 203 out of 2016 reviews
Rating 4 - Poor. 75 out of 2016 reviews
Rating 2 - Terrible. 109 out of 2016 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Alexi

Disliked: Staff & service
Stayed 5 nights in Mar 2026

10/10 Excellent

Anivelca

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, modern and had everything I needed. Grounds were pristine and friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

ALEJANDRO

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was PERFECT. The food, facilities. Great environment which made us forget about the bad weather we had. Super relaxing. Specially how great was Rebeca Sanchez our guest helper who was on top of all. Recommend this, went with wife, son and nephew of 18 and 20 years old.
Stayed 1 night in Feb 2026

8/10 Good

Frank

Stayed 7 nights in Jan 2026

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very beautiful, only 25 minutes from the airport. It is a "wellness retreat" so the atmosphere is overall very quiet and calming. The room was nice and cleaned daily. My only complaint is that the food choices are a little limited. But the food is very tasty so I didn’t mind eating similar things during my stay. We are American so there was a bit of a Spanish language barrier, but all staff were welcoming and friendly (Frankeila, Navidad, jc santos, Maribel, Keren) I would recommend this resort!
Stayed 11 nights in Dec 2025

10/10 Excellent

Despegar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had my best experience in Melia. You get everything you need. Highly recommend Level option, you get everything unlimited. Defenitly will go again. Want to thank all stuff members, especially yo sandy and juan santos, I got Cake and Champagne they went over and beyond her job duties. super friendly ppl.
Stayed 5 nights in Dec 2025

10/10 Excellent

Santos E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budynki kompleksu hotelowego otoczone piekna zielenia, tuz przy plazy. Pokoj przestronny, wygodne luzko, codzienne sprzatany, umeblowany taras. Barek codzienne uzupelniany. 4 baseny, glowny z pool bar, bar na plazy. W kompleksie Spa i silownia. Kilka restauracji, takze wieczorna na plazy. Niezliczona ilosc dan do wyboru ( kuchnia lokalna, europejska, azjatycka). Sniadanie w formie bufetu, kazdy znajdzie cos dla siebie. W lobby bar, gdzie codziennie wieczorem odbywaja sie ciekawe pokazy i wystepy. Mila, pomocna i przyjacielska obsluga. Resort przeznaczy dla osob doroslych. Hotel wybralismy na swietowanie 25 rocznicy slubu, specjalne podziekowania dla Juan Santos, ktory dbal i staral sie by nasz pobyt w Melia byl jeszcze bardziej udany i przyjemny. Polecam floating breakfast i Pina colada w ananasie w pool bar. Polecamy resort wszystkim udajacym sie na Dominikane. Dziekujemy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Patricia P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel toujours très sympathique et accueillant. Bon service en particulier au bar du lobby et aux restaurants et buffet, magnifique spectacle du soir de cirque. Restaurant méditerranéen mar y sal tres bon. Petit déjeuner aussi avec beaucoup de choix et vue mer. Magnifiques jardins. Musique live, billard. Nombreuses activités, yoga.
Stayed 4 nights in Dec 2025

10/10 Excellent

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. No complaints. Friendly and helpful staff. Great amenities, accommodations, food, beach, and pool. Don't come here if you want to do a lot of activities unless you plan on excursions. The goal of this trip was to relax, and relax is exactly what we did wonderfully. The food is great as well the hotel full of nature and peace on one hand and good ambiance on the other hand.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Gracias por tanto, excelente servicio y el personal estupendo; sobretodo Rebeca Sánchez y Joel Silverio; sus atenciones y orientaciones me ayudaron a encontrar todo y pasar un tiempo estupendo. Gracias 😄
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A haven for yoga lovers, The wellmaintained green areas, and the staff is genuinely warm and welcoming, always greeting you with a smile. We were especially impressed by Muoi restaurant is a great vietnamese restauarnt was absolutely tasty. tony at bar Elyrxr best employee rewards so far, juan c santos very attentive to detail and humble, gustavo and ramon at Fresca Bar have been the best our last days.
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay will be back
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 3 nights in Jan 2026

10/10 Excellent

Despegar

Stayed 10 nights in Dec 2025

10/10 Excellent

Daryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is great specially our expedia assistant at the hotel and the young Manager Mr. Santos, super resolutive person. We love the yoga lessons also pilates during the morning.
Stayed 1 night in Jan 2026

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2026

10/10 Excellent

Jose

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s our first time in the Dominican Republic, and we didn’t think we would enjoy a wellness hotel so much. Juan Santos showed us around the hotel and provided excellent assistance on New Year’s Eve. Pros: the food, the entertainment, the staff’s always smiling and attentive service, the spa, and the clean beach. Cons: there is no shop, and transportation could be improved
Stayed 4 nights in Dec 2025

10/10 Excellent

Product Team

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
estuvimos varios dias alojados en el hotel y tanto el servico como la atencion del gerente del hotel sr. santos salvaron nuestra luna de miel. la playa es espectacular tienen rooftop con musica en vivo todas las noches el mejor ambiente. muy recomendado el bike tour por todo el hotel. me hubiese gustado tener mas variedad de comida en el buffet principal. no frecuentamos usar piscinas pero el bar tiene buen ambiente y el personal es amble y atento especialmente maribel. volveremos pronto a republica dominicana.
Stayed 4 nights in Dec 2025

8/10 Good

Lacreasha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Melia is one of the most beautiful resorts I’ve ever stayed in property wise. The rooms weren't bad. They were okay. We had a leak issue coming from the ceiling, but when addressed… they moved us right away. The only downside to that was the new room shower was stopped up so you had water to your ankles. Other than that, the resort was peaceful, clean, staff was nice, very helpful and I will be staying again except on the other side for families with kids. Oh, and the food was amazing. Especially the Mediterranean restaurant. Oh my!
Stayed 3 nights in Jan 2026

6/10 Okay

George, Mississauga

Traveled with partner
Liked: Cleanliness
Service in the restaurants was subpar
Stayed 7 nights in Dec 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
awesome stay in this wellness resort, we enjoy the yhi spa and also dinner at muoi highly recommended.
Stayed 4 nights in Dec 2025

4/10 Poor

Mohamed

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities
From the beginning of the check in experience, I knew this was not going to be a good stay. Some of group member got into their rooms at 6 pm which is absurd. The staff did nothing to rectify this, just told us to wait. Secondly, for the price paid. The rooms, the food and rest of the service was poor. They don't really care about you and I understand why. These workers work long days from 7 am to 12 midnight.management is to blame here who were non existent during our requests to speak with them they only contact you via WhatsApp which is absurd and unprofessional. Will never return to a melia connected resort.
Stayed 5 nights in Dec 2025

2/10 Terrible

Travis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole time was dispicable. Wanted help finding things and got sent on adventures that were a dead end. Lack of information waisted two days of our trip. Reached out multiple times to try and amend the bruises and no help was offered. Expedia rewards offers these “top tier” amenedites that’s were no help at all and were mid guided. The resort is not all inclusive. Cooks eating off customers food. I even reached out to Expedia and our rewards to help me resolve the issue. I am very disappointed and disgusted on how Expedia wanted to offer little to none compensation. Expedia wants to act like this isn’t this issue as well. On their website they promote these extras as being a gold member and we didn’t receive one of them. We were treated like scum. Restaurants reservations that our Expedia concierge told us we had. We didn’t have them. Had to wait around for an hour to get our own. Expedia needs to make this right. I have always used Expedia for my bookings even before having an account. But I am left with a bad taste in my mouth. Overall I will never stay here again. I don’t know if I can trust what Expedia puts on their website as extras they provide. And I have lost a lot of trust in their customer relations. It has been a good experiences in the past but the customer rations on this one is way below needed
Cold and not replenished food
Hockey puck cheeseburger Pink still
Lost power multiple times when no storms present
Stayed 4 nights in Jan 2026

6/10 Okay

Genevieve

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check In: Despite the 3 PM check-in policy, our room was not ready until 6:30 PM. We were told to keep checking back every hour and nothing was done to compensate us. Room: The room was as described. We didn't have any issues here. Food: There are both positive and negative aspects. Positives include the fresh fruit and guacamole. There is great variety overall, but I did have some concerns with the food safety aspect of the buffets. My stomach had issues 4 / 6 days I was there, so make of that what you will. The restaurants were much better than the buffet. We tried the Mediterranean and Vietnamese which were both good. The restaurant at the Level also did a great breakfast. Reservations: There is a lot of confusion with the dinner reservation process. It was complicated and we were told to keep coming back to check on the status of our reservations. Our group also made a private booking for the sports bar, but they had double booked us with another viewing party. Nothing was done to rectify this. Pool at the Level: It is a beautiful pool and the proximity to the beach is ideal. Staying at the Level is necessary, otherwise you'll be taking the trolley anytime you want to go back and forth to your room. Activities: We did Kareoke with Carlos at the Level bar, which was a memorable experience. Staff: Overall, the staff is friendly and kind but I suspect they are definitely over worked. The same staff would be working the breakfast buffet and the night time shifts.
Stayed 5 nights in Dec 2025

10/10 Excellent

Karen Byrd

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was phenomenal I had an amazing time!!! The staff are so nice and welcoming!!
Stayed 4 nights in Jan 2026

Hotels

Flights