nice hotel, staff could be friendlier, but overall good experience
Been going to this hotel for years. Love coming here! We always stay on the Level side, adults only. We have a great time.
Beautiful resort, friendly staff, a lot to do. Great Place
Beautiful resort. Food was not what we are used to. Had a few problems with plumbing system
Food awful, 90% of the services of the adults are REGULAR. Eating always with kids, 4 restaurants always closed, Snack bars are supermini snack bars... reallyMelia was disappointing!!!!
Very good experience my wife and i loved to stayed here,staff is great
unfortunately there are a lot more cons than pros regarding this "adults only" property. IF YOU ARE ACTUALLY LOOKING FOR AN ADULTS ONLY RESORT KEEP SCROLLING PAST THIS ONE. pros: property itself is beautiful. Kept very clean. The room was spacious and clean for the most part. They do not wash the glasses and coffee mugs daily in the room is the only concern with that. I had to wash my own mugs if I wanted to make coffee the next day. Beach was also beautiful. Unfortunately during our stay there was a huge seaweed problem, but they worked very hard on cleaning up the beach. cons: Food - for breakfast and lunch you have no variety. You have the same exact food every day which get tiring very fast. On top of it it is all precooked before they start serving so it is mostly cold by the time you get to eat. Dinner - All of the restaurants besides ONE buffet are on the children's side of the resort, which is fine thinking we at least have the adult buffet we could eat at in peace. WE WERE WRONG. The only one dinner place on the adult side was swarming with screaming and crying children. Parents did not watch these children who stuck their hands and fingers in all the food that was displayed which grossed me out to even eat anything. Also because it was crowded with families not only adults the food went really fast and was never refurbished. So if you want to actually eat dinner and have food be sure you arrive early. Adults only section of beach also taken up by families.
This place is huge and beautiful. A true tropical paradise. Food and drinks were abundant and great. The staff was very friendly and helpful at all times. I definitely recommend this resort. Five stars.
Overall, our experience with the staff was pleasant. Unfortunately, we experienced some difficulties with getting some requests filled in a timely manner. Some of these requests were as follows. It took 3 days to get a remote control that would actually work with our tv, fixing a broken sliding door lock or getting new towels for our room, after housekeeping failed to replace the dirty ones.
Excellent, first time in Punta Cana and for sure we’ll be back soon, we love it!
The grounds are stunning. The food is the same thing every single day. Not much variety and nothing at all to get excited about. The food is not horrible, but far from wonderful. The only restaurant with good food was the Italian. The buffet food was always cleared out as if they couldn’t keep up with the amount of people eating. Most of the staff doesn’t even acknowledge you. They’re rude and unaccommodating. There were a handful of nice people who were kind and we felt grateful to have someone say hello and smile at us for once. They often would just “ok” you to death to shut you up and make you think they were going to get you what you asked for and then just never came back. The room was okay. The bathroom was tight and there appeared to be a plumbing issue. The shower water would be scorching hot and there was no cold water. The toilet wouldn’t flush properly and many times we’d come back to a room that smelled like sewage. The gym is busy and needs to be expanded. They come around while you’re eating come to your table and try to up-sell you on hibachi for 60 bucks a person as you’re trying to eat your food. We didn’t do it but heard from people who did to save your money because it’s not worth it, the food is awful, and the guy just screams loudly the whole time. When we arrived they up-selled us on the level. So we upgraded to be close to the beach & have vip treatment. We tried to get room service & they tell us we’re not actually the level.Take your money elsewhere!
very disappointing. certain drinks not included. food was cold and no taste.
The property is absolutely beautiful. The staff was excellent and very kind and accommodating. I was celebrating my birthday and my room was decorated with balloons, fresh fruit, Dominican Rum, and Sparkling water. They also provided a delicious cake. Overall, I had an amazing time!
Great beach. Beautiful property. Some staff could be friendlier
Great pool size and clean service. Rooms were very clean and great service.
Our room was fine, but my daughter and her friend had a room with about 20 cockroaches. They were treated with Raid but some roaches came back. They also had a leak in their bathroom. I was embarrassed because they came to join us on vacation.
Melia Punta Cana Beach Resort - Adults Only All Inclusive places you within a mile (2 km) of popular attractions like Palma Real Shopping Village and Cocotal Golf and Country Club. This 544-room, 4.5-star property has 4 outdoor pools along with a private beach and a golf course.
Free buffet breakfast is included with your stay and awaits you each morning. Enjoy dining at Mosaico, one of 12 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service.
The 544 air-conditioned accommodations feature furnished balconies and afford space to spread out with a separate bedroom and living rooms. Guests can expect free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and free bottled water are other standard amenities.
Melia Punta Cana Beach Resort - Adults Only All Inclusive features a private beach, a golf course, and a full-service spa. You can take advantage of free parking, along with a free beach shuttle. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this adults-only property include 4 outdoor pools, a casino, and a fitness center.
nice hotel, staff could be friendlier, but overall good experience
Been going to this hotel for years. Love coming here! We always stay on the Level side, adults only. We have a great time.
Thank you for staying with us. We appreciate your feedback!
Beautiful resort, friendly staff, a lot to do. Great Place
Dear Guest, Thank you very much for your lovely comment. We appreciate that you enjoyed your stay, the different '' Experience for Life'' activities, our facilities and our friendly service. Be assured that we'll share your words with the everybody. We hope to receive you soon again. Best wishes,
Thank you for staying with us. We appreciate your feedback!
Beautiful resort. Food was not what we are used to. Had a few problems with plumbing system
Dear Guest, Thank you very much for your comment. We are glade that you had a nice time at Melia Punta Cana Beach and that you enjoyed our facilities. We regret that our food didn't meet your expectations. Be assured that we'll share your remark with the correponding department, also about the issues with the plumbing system. We look forward to welcome you back. Kind regards
Dear Guest, Thank you very much for rating us. We look forward to welcome you. Warm regards
Food awful, 90% of the services of the adults are REGULAR. Eating always with kids, 4 restaurants always closed, Snack bars are supermini snack bars... reallyMelia was disappointing!!!!
We are sorry you were unhappy - We will work hard to fix the issue you experienced. Thank you for letting us know.
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
Very good experience my wife and i loved to stayed here,staff is great
Thank you for staying with us! Your opinion is very important to us.
unfortunately there are a lot more cons than pros regarding this "adults only" property. IF YOU ARE ACTUALLY LOOKING FOR AN ADULTS ONLY RESORT KEEP SCROLLING PAST THIS ONE. pros: property itself is beautiful. Kept very clean. The room was spacious and clean for the most part. They do not wash the glasses and coffee mugs daily in the room is the only concern with that. I had to wash my own mugs if I wanted to make coffee the next day. Beach was also beautiful. Unfortunately during our stay there was a huge seaweed problem, but they worked very hard on cleaning up the beach. cons: Food - for breakfast and lunch you have no variety. You have the same exact food every day which get tiring very fast. On top of it it is all precooked before they start serving so it is mostly cold by the time you get to eat. Dinner - All of the restaurants besides ONE buffet are on the children's side of the resort, which is fine thinking we at least have the adult buffet we could eat at in peace. WE WERE WRONG. The only one dinner place on the adult side was swarming with screaming and crying children. Parents did not watch these children who stuck their hands and fingers in all the food that was displayed which grossed me out to even eat anything. Also because it was crowded with families not only adults the food went really fast and was never refurbished. So if you want to actually eat dinner and have food be sure you arrive early. Adults only section of beach also taken up by families.
Thank you for contacting us. Could you please share with us your contact information, phone number, e-mail address. Best regards,
Thank you for staying with us. We appreciate your feedback!