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Recent guest reviews

My girlfriend and I booked the “Junior Suite, Swim Up Luxury Room” for our 5 day trip to Punta Cana. Margaritaville Island Reserve was absolutely beautiful. From the hotel lobby, to our suite, to the pools and everything around, we had an excellent time. The room was absolutely wonderful and the pool access off our balcony was astonishing. Really loved this resort and the service we received. Definitely recommend this resort as it exceeded all our expectations! Beautiful in and out!

We like how clean they had all the areas as well as the hospitality of the staff.

Staff excellent ! Very clean property , Night Shows were not great and some restaurants weren’t that great either , buffet was good specially breakfast had a lot of variety . I was very disappointed wirh the beach . It was really dirty and so much seaweed you couldn’t get in the water . Couldn’t enjoy the beach at all not even one day .

Excellent poolside entertainment and the best food I have ever had with variety!!! The beach was non swimable filled with sewed and green smelly water.

Personal concierge takes you through 1 hr timeshare pitch.. 5 days and never heard one jimmy buffet song lol. Bartenders and bellhops were great though.

The property is beautiful and the staff were very accommodating. The restaurants food quality was excellent considering it's all inclusive. Will definitely be going back

Beautiful new property. Excellent staff. We loved it.

All inclusive isn't really "all" inclusive when bottom shelf alcohol is all you can order, wine needs to be purchased out of pocket (and only by the bottle) and to get a good steak, you need to pay $100 out of pocket.

The food and staff were outstanding! The shower floods the bathroom and the beach is unusable because there’s too many rocks in the swimming area.

Beautiful property. The rooms are excellent and the property is very, very clean. Food was great with a lot of choices. My only recommendations would be more options for kid meals at the dinner restaurants.

We thought the place was beautiful, clean and very friendly and helpful staff. We enjoyed the shows and music and in general had a wonderful vacation.

Excellent property and great food! Rooms don't get cool enough for me but a great trip!

This place is Amazing!! My family and I had a wonderful time and we hope to return very soon. All the staff at the restaurants, bars, at the pool are very nice and friendly, the food is good and the drinks are really great. Thank you to all for the great time.

El servicio al cliente de un hotel de esta categoría deja mucho que desear.

Boulevard Zona Hotelera Punta Cana La Altagracia

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and in public areas
  • Free valet and self parking
  • Onsite dining

Juanillo Beach is a short stroll from Margaritaville Island Reserve Cap Cana - All Inclusive by Karisma, and other popular attractions like Indigenous Eyes Ecological Park are within a 10-minute drive. This 268-room, 5-star property has 2 outdoor pools along with a private beach and a full-service spa.


Dining

Start your day off right with a free full breakfast, served each morning from 7:00 AM to 11:00 AM. This property is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

Guests can expect free WiFi and Smart TVs with satellite channels and Netflix. Bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Balconies or patios, minibars, and coffee makers are also standard. Change of towels is available on request.


Property features

Margaritaville Island Reserve Cap Cana - All Inclusive by Karisma features a private beach, a full-service spa, and 2 outdoor pools. If you drive, take advantage of free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a 24-hour gym, free WiFi in public areas, and a free kid's club.

Room options

Room (Paradise)

1 King Bed | Sleeps 3

Junior Suite (Family Luxury)

1 King Bed | Sleeps 4

Premium Suite (Swim-up)

1 King Bed | Sleeps 4

Suite (Paradise)

1 King Bed | Sleeps 4

Guest reviews for Margaritaville Island Reserve Cap Cana - All Inclusive by Karisma

Everyone (4) Couples (5) Family (4)
5
Partner Couples

My girlfriend and I booked the “Junior Suite, Swim Up Luxury Room” for our 5 day trip to Punta Cana. Margaritaville Island Reserve was absolutely beautiful. From the hotel lobby, to our suite, to the pools and everything around, we had an excellent time. The room was absolutely wonderful and the pool access off our balcony was astonishing. Really loved this resort and the service we received. Definitely recommend this resort as it exceeded all our expectations! Beautiful in and out!

By on Jul 28, 2022

Review comment responded on Aug 4, 2022

Dear Nasif, Thank you for such a wonderful review and for sharing your experiences with the Expedia community. We are sure your review will help many with future vacation choices, especially for those who book our Swim Up Luxury Junior Suite. We hope that Margaritaville Island Reserve Cap Cana will be your preferred resort for your next visit to Punta Cana and Dominican Republic. Best regards, Monika Hidalgo Manager on Duty ´´Mi casa es su casa´´

4
Partner Couples

We like how clean they had all the areas as well as the hospitality of the staff.

By on Jul 26, 2022

4
Friends

Staff excellent ! Very clean property , Night Shows were not great and some restaurants weren’t that great either , buffet was good specially breakfast had a lot of variety . I was very disappointed wirh the beach . It was really dirty and so much seaweed you couldn’t get in the water . Couldn’t enjoy the beach at all not even one day .

By on Jul 8, 2022

Review comment responded on Jul 20, 2022

Dear Jose, Thank you for sharing your experiences with us. Please accept our apologies for not coming up to your rightful expectations on the mentioned areas. We at the Margaritaville Island Reserve Cap Canapride ourselves on our high levels of service and glorious offerings; we are terribly sorry if that did not come across during your visit. Every aspect of your review has been taken onboard. We hope to you see again very soon at the Margaritaville Island Reserve Cap Cana. Best regards, Monika Hidalgo Manager on Duty ´´Mi casa es su casa´´

4
Everyone

Excellent poolside entertainment and the best food I have ever had with variety!!! The beach was non swimable filled with sewed and green smelly water.

By on Jun 6, 2022

Review comment responded on Jun 12, 2022

Dear Shannon, Thank you for your loyalty and for posting this feedback. We are pleased to read your kind comments about the poolside entertainment as well as our gastronomy experience. Please be assured we are taking care to maintain our beach, as well as the overall cleanliness of Margaritaville Island Reserve Cap Cana on a daily basis, however, your points are noted and your observations will be shared with our team members. Best regards, Monika Hidalgo Manager on Duty ´´Mi Casa es su casa´´

1
Family

Personal concierge takes you through 1 hr timeshare pitch.. 5 days and never heard one jimmy buffet song lol. Bartenders and bellhops were great though.

By on Jun 4, 2022

Review comment responded on Jun 14, 2022

Dear Nicholas, Thank you for taking the time to provide us with your honest review of your most recent stay with us. It is extremely important to us to have the valuable feedback of guests like you, and we will utilize the new insight gained to contemplate and implement worthwhile improvements to ensure our guests receive excellent service and an amazing experience. Please, allow us to have the honor of having you visit us again in the future to show you the improvements. Regards,

5
Partner Couples

The property is beautiful and the staff were very accommodating. The restaurants food quality was excellent considering it's all inclusive. Will definitely be going back

By on May 15, 2022

Review comment responded on May 19, 2022

Dear Jenny, Thank you for selecting Margaritaville Island Reserve Cap Cana as hosts for your most recent visit to Dominican Republic.We work hard in creating a truly memorable experience for each and every guest. It brings us great joy to know our team went the extra mile and that their had such a positive impact on your vacation experience. It was a pleasure hosting you and we certainly hope Margaritaville Island Reserve Cap Cana becomes your resort of choice during future travels. Best regards, Monika Hidalgo Manager on Duty ´´Mi Casa es tu Casa´´

5
Partner Couples

Beautiful new property. Excellent staff. We loved it.

By on May 9, 2022

Review comment responded on May 9, 2022

Dear Kamran, There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. We are very happy to hear that the staff had such a positive effect on your visit. Thank you again and we look forward to your next visit to the Margaritaville Island Reserve Cap Cana. Best regards, Monika Hidalgo Manager on Duty ´´Mi Casa es tu Casa´´

4
Everyone

All inclusive isn't really "all" inclusive when bottom shelf alcohol is all you can order, wine needs to be purchased out of pocket (and only by the bottle) and to get a good steak, you need to pay $100 out of pocket.

By on May 2, 2022

Review comment responded on May 3, 2022

Dear Patricia, Thank you for taking the time to share your experience. We have taken note of all comments, concerns, and suggestions mentioned within your review. Please accept our sincerest apologies for the issues you encountered during your experiences at the resort with regards the additional experiences available at the restaurant. We look forward to warmly welcoming you again in the future to experience the Margaritaville Island Reserve Cap Canaat its very best. Best regards, Monika Hidalgo Manager on Duty ´´Mi Casa es tu Casa´´

5
Family

The food and staff were outstanding! The shower floods the bathroom and the beach is unusable because there’s too many rocks in the swimming area.

By on Apr 23, 2022

Review comment responded on May 9, 2022

Dear Karen, Thank you for allowing us to host you during your recent visit and for taking the time to share your experience wirh regards our gastronomy and the attentive service from our staff. Please rest assure that very aspect of your review has been taken onboard. We all look forward to the privilege of serving you on a return trip to the beautiful Island of Dominican Republic. Best regards, Monika Hidalgo Manager on Duty ´´Mi Casa es tu Casa´´

4
Family

Beautiful property. The rooms are excellent and the property is very, very clean. Food was great with a lot of choices. My only recommendations would be more options for kid meals at the dinner restaurants.

By , from Rochester on Apr 2, 2022

Review comment responded on Apr 3, 2022

Dear Joshua, Thank you for taking the time to share your experiences with the Expedia community. We have taken note of all comments. We listen to our guests, to identify what is wanted and needed within the hotel and we would like every guest, past, present, and future, to know that we are dedicated to ensuring that the Margaritaville Island Reserve, Cap Cana All inclusive by Karisma provides a World Class Vacation Experience. Best regards, Monika Hidalgo Manager on Duty

Margaritaville Island Reserve Cap Cana - All Inclusive by Karisma

Boulevard Zona Hotelera, Punta Cana, La Altagracia 23000
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