The staff was warm, welcoming, attentive, courteous and very friendly! Drinks were a bit in the pricey side and unfortunately there is pervasive problem with sea weed... highly recommend to bring your own drinks from duty free from your own country (selection in DR is limited).
Everything was perfect! The staff was very friendly and helpful from the minute we arrived. Our server on the beach, Nelson, was awesome! Highly recommend to anyone!
Many pools, lots of space, the food was great for the most part. Service and attention could have been a bit better but it was hit or miss depending on where you were.
By far the best staff I have ever encountered in the Dominican Republic. The entire staff made the experience beyond amazing. Only downfall of this hotel is the basically non existent beach. They do offer a free shuttle twice a day or you can pay for a 3 dollar cab to Juanillo beach which is ...
Architecturally stunning. Huge rooms with plenty of space. Incredibly friendly staff. Brand new casino in the complex ( not affiliated with hotel). Have to take short shuttle ride to beach - no beach walking distance. Only criticism is that the last 2 days we had no hot water in shower.
Excellent stay, very nice place. I will be back to this beautiful place....
This apartment and location were great. The entity that runs the place has not trained the staff to provide service, and when one is expecting normal or excellent service, that is not good. No hot water during our time there. Said would fix it, but did not. Tried to rent golf cart, but not ready ...
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