Book Punta Cana Intl. (PUJ) Airport Hotels, Punta Cana from $255

"I loved my stay here. I went solo and felt safe the entirety of my stay. The staff was lovely and the entertainment staff made a real effort are making connections with guests and making the experience enjoyable. The bar staff was excellent and drinks were good. The beach was perfect right off the resort. Hibachi restaurant was delicious. My room was very clean and house cleaners came each day. Very pretty resort. I would recommend! "

"Very poor customer service "

"We choose Serenade hotel because of the beautiful and shallow beach. Great ocean without waves. But this is only good part about the stay the rest was terrible. Stuff at the buffet very bad. They gave us a table , while we were grabbing a food, nobody cleaned the table. No water or silverware. We got back to the table and were waiting minimum 10 minutes trying to find a table service, who can bring us at list forks. Front desk service also forgets about your needs . First day I asked iron, front desk guy told me he would send me a steamer to the room . Of course it didn’t happen. But the worth part happened when sink in my room got clogged up with previous tourists hair. First day water in the sink will go down very slow, but I did not pay attention. Second day after we took shower I noticed a lot of water under the sink. I called to front desk asked about maintenance guy . He came in a little bit tried to fix it he open up pipes under the sink and cleaned all this discussing stuff from it and left on the floor in the bathroom "