Sunscape Coco Punta Cana - All Inclusive

Beachfront property with full-service spa

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

6 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers

Sun Club 3 bedroom Family Suite Tropical View | Living area | TV

Sun Club 2 bedroom Family Suite Ocean Front | Free minibar items, in-room safe, desk, blackout drapes

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included
Bar
Laundry

Explore the area

Cabeza de Toro, Punta Cana, La Altagracia, 23000

Cabeza de Toro Beach
‪7 min walk‬
Downtown Punta Cana
‪11 min drive‬
Bavaro Beach
‪22 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪21 min drive‬

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Room options

Sun Club Junior Suite Pool Access King

Sleeps 3
1 King Bed

Free minibar items, in-room safe, desk, blackout drapes

Sun Club Jr. Suite Pool View- Adults Only King

Sleeps 2
1 King Bed

Sun Club Jr. Suite Pool View- Adults Only Double

Sleeps 3
2 Double Beds

Sun Club Junior Suite Pool Access Double

Sleeps 4
2 Double Beds

Deluxe Tropical View King

Sleeps 3
1 King Bed

Deluxe Tropical View Double

Sleeps 4
2 Double Beds

Sun Club 3 bedroom Family Suite Tropical View

Sleeps 8
1 King Bed, 2 Double Beds and 3 Twin Beds

Sun Club Deluxe Family Room

Sleeps 4
1 King Bed and 2 Double Beds

Sun Club 2 bedroom Family Suite Ocean Front

Sea view
Sleeps 5
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Sun Club Honeymoon Suite Ocean Front-Adults Only King

Sea view
Sleeps 3
1 King Bed

Deluxe Family Suite (1 king bed & 2 Full beds

Sleeps 4
1 King Bed and 2 Double Beds

Sun Club Jr. Suite Swim out- Adults Only King

Sleeps 3
1 King Bed

Sun Club Jr. Suite Swim out- Adults Only Double

Sleeps 4
2 Double Beds

Sun Club Jr. Suite Ocean Front- Adults Only King

Ocean view
Sleeps 2
1 King Bed

Sun Club Honeymoon Suite-Adults Only King

Sleeps 3
1 King Bed

Sun Club Honeymoon Junior Suite-Adults Only King

Sleeps 2
1 King Bed

Sun Club Superior Tropical-Adults Only King

Sleeps 2
1 King Bed

Sun Club Superior Pool View-Adults Only King

Sleeps 2
1 King Bed

Sun Club Junior Suite Pool View Double

Sleeps 4
2 Double Beds

Sun Club Junior Suite Swim out King

Sleeps 3
1 King Bed

Sun Club Junior Suite Swim out Double

Sleeps 4
2 Double Beds

Sun Club Junior Suite Pool View King

Sleeps 3
1 King Bed

Sun Club Junior Suite Tropical View King

Sleeps 3
1 King Bed

Sun Club Junior Suite Tropical View Double

Sleeps 4
2 Double Beds

Superior Deluxe Pool View Double

Sleeps 4
2 Double Beds

Superior Deluxe Ocean View King

Ocean view
Sleeps 3
1 King Bed

Superior Deluxe Tropical View Double

Sleeps 4
2 Double Beds

Superior Deluxe Pool View King

Sleeps 3
1 King Bed

Deluxe Pool View King

Sleeps 3
1 King Bed

Deluxe Pool View Double

Sleeps 4
2 Double Beds

Superior Deluxe Tropical View King

Sleeps 3
1 King Bed

Triple Room Superior With Pool View

Sleeps 4
2 Double Beds

Family Suite -5 Guests- With Sea View

Sea view
Sleeps 5
1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

Triple Room Deluxe With Garden View

Sleeps 4
2 Double Beds

Triple Suite Junior With Garden View

Sleeps 4
2 Double Beds

Quadruple Room Deluxe

Sleeps 4
2 Double Beds and 1 King Bed

Double Room Superior With Garden View

Sleeps 4
2 Double Beds

Triple Suite Junior With Pool View

Sleeps 4
2 Double Beds

Family Suite -8 Guests- With Garden View

Sleeps 8
1 King Bed, 2 Double Beds and 2 Twin Beds

Double Room Deluxe With Pool View

Sleeps 4
2 Double Beds

Quadruple Room Deluxe With View

Sleeps 4
1 Double Bed and 1 King Bed

Triple Suite Junior With Pool View

Sleeps 4
2 Double Beds

About the neighborhood

Punta Cana

Sunscape Coco Punta Cana - All Inclusive places you next to Bavaro Lagoon and within a 10-minute walk of Cabeza de Toro Beach. This 1091-room, 4-star property has 6 outdoor pools along with a full-service spa and a free water park.

What's nearby

Cabeza de Toro Beach - 7 min walk - 0.4 miles
Catalonia Caribe Golf Club - 4 min drive - 1.4 miles
Coco Bongo Punta Cana - 10 min drive - 5.5 miles
Downtown Punta Cana - 11 min drive - 5.7 miles
Bavaro Beach - 22 min drive - 9.7 miles

Getting around

Punta Cana Intl. Airport (PUJ) - 19 min drive

Restaurants

‪The Cut - ‬14 min walk
‪Lobby Bar - ‬2 min walk
‪Coral Sea Food - ‬19 min drive
‪Yuca - ‬4 min drive
‪Windows Restaurant - ‬1 min walk

About this property

Sunscape Coco Punta Cana - All Inclusive

Beachfront property with full-service spa

Sunscape Coco Punta Cana - All Inclusive features a full-service spa, 6 outdoor pools, and a free water park. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.

TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Balconies or patios, free minibar items, and coffee makers are other standard amenities.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by Pevonia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

4 outdoor pools, open 8:00 AM to 6:00 PM, pool umbrellas, sun loungers

On private beach
Pool
Breakfast included
All inclusive

$266 nightly

Jun 17 - Jun 18

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6:30 AM to 10:30 AM
10 bars/lounges
14 restaurants
3 beach bars
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Buffet Windows
Chopsticks
Da Mario
Tierra
Tiki Tako

Things to do

6 outdoor pools
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Gym
Nightclub
Outdoor pool (guest access)
Playground
Shopping
Waterslide
Yoga classes

Family friendly

6 outdoor pools
Children's pool
Free children's club
Free water park access
In-room babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business center
Computer station
Conference center (3,411 square feet of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

9 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Cobblestone flooring in public areas
Elevator
Hardwood flooring in public areas
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator

15 buildings
3 floors
Ballroom
Banquet hall
Designated smoking areas
Renovated entire property - November 2023

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar (limited items)
Limited room service

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Desk
Free local calls
Iron/ironing board
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 24 years old

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-11 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 24 years old.
This property accepts credit cards, debit cards, and cash.
Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 7:00 PM.
Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Be Live Grand All Inclusive

Be Live Grand Punta Cana

Be Live Grand Punta Cana All Inclusive

Be Live Collection Punta Cana All Inclusive

Be Live Collection All Inclusive

Be Live Collection Punta Cana

Be Live Collection All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rate plans at Sunscape Coco Punta Cana - All Inclusive?

Sunscape Coco Punta Cana - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus many onsite activities. Activities include soccer, volleyball, and yoga.

How much does it cost to stay at Sunscape Coco Punta Cana - All Inclusive?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Sunscape Coco Punta Cana - All Inclusive on Jun 16, 2025 start from $250.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Sunscape Coco Punta Cana - All Inclusive?

Sunscape Coco Punta Cana - All Inclusive provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do within easy reach of Sunscape Coco Punta Cana - All Inclusive?

This property in Punta Cana is within a 10-minute walk of Cabeza de Toro Beach and Bavaro Lagoon. Bavaro Beach and Coco Bongo Punta Cana are both also nearby.

Is parking available on site at Sunscape Coco Punta Cana - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking and electric car charging are also available for guests.

Is there a spa at Sunscape Coco Punta Cana - All Inclusive?

Spa by Pevonia is the property's spa and services include sports massages, hot stone massages, reflexology, and hydrotherapy.

Does Sunscape Coco Punta Cana - All Inclusive feature a casino on the premises?

No, Sunscape Coco Punta Cana - All Inclusive doesn't have a casino.

Is there an indoor pool at Sunscape Coco Punta Cana - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools. Guests have pool access between 9:00 AM and 7:00 PM.

Is Sunscape Coco Punta Cana - All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers many amenities for couples such as 3 beach bars and 6 outdoor pools with some guestrooms featuring private pools.

Are there hot tubs at Sunscape Coco Punta Cana - All Inclusive?

Yes, this all-inclusive property offers private spa tubs in some guestrooms.

Does Sunscape Coco Punta Cana - All Inclusive have a restaurant with a breakfast menu?

Yes, Sunscape Coco Punta Cana - All Inclusive has 14 restaurants, and serves free buffet breakfast each morning.

Does Sunscape Coco Punta Cana - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sunscape Coco Punta Cana - All Inclusive.

Are there connecting rooms at Sunscape Coco Punta Cana - All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Sunscape Coco Punta Cana - All Inclusive?

The closest major airport to Sunscape Coco Punta Cana - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 10.4 mi away (19 minutes by car).

Are there rooms with balconies that I can book at Sunscape Coco Punta Cana - All Inclusive?

Yes, every guestroom at Sunscape Coco Punta Cana - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Sunscape Coco Punta Cana - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Sunscape Coco Punta Cana - All Inclusive.

Sunscape Coco Punta Cana - All Inclusive Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Jessica

May 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in May 2025

8/10 Good

James A

Traveled with family

Apr 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Resturants were hit or miss. Chop sticks was good. Tiki taco was good. Even though its Italian food. Sunnys Delight was great. Brazilian restaurant horrible. Never had enough meat for tables on skewers. Plus waiters kept going to same tables. Buffet was horrible. Salad bar was bland and sides that were hot were not. Checking in was fast and easy! Stayed on adult side. Except room had no wash clothes. Called 4 times between 4pm-10pm on first night there. Had to go down to desk and let them know about there service. After i exspressed myself had no more issues. Room service was great got to be well known. Asked for Caliente. Got Caliente! Adult side buffet was great. Had to be in there within first 2 hrs of opening. After that food wasnt replenished as well. Staff was great and friendly. Pool side had bar and small buffet in adult side. Great presentation of snacks. Except flies got to enjoy more than myself everyday. Told workers to see if sandwiches could be covered. Guess people like flies on food. Drinks from staff at bar were good. Limited choices on alcohol. Made it work though. Shows were good. Except they start after 930pm. Thats way too late. Need to be earlier like 8pm. I say for families with kids. Plus no night club there. Also bars close at 11pm and open at 10am. Liquor in rooms are a no other than 2 bottles of beer. Beach is a waste. Cannot kayak but so far because of boats. Seaweed is all on sand and water. Pool side is better just go early to find a chair

Stayed 6 nights in Apr 2025

8/10 Good

Emily

Apr 7, 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Yanci

Traveled with group

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nos encanto todo el personal muy amables la comida todo muy lindo

Stayed 4 nights in Apr 2025

4/10 Poor

NANCY JIMENEZ

Apr 2, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

El hotel estaba muy lleno a capacidad con poco personal de limpieza. R frefrente a mi habitación estaba

Stayed 3 nights in Mar 2025

8/10 Good

July Lemka

Traveled with family

Mar 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Internet is slow so it didn’t allow me to make the dinner reservations on their application site

Stayed 4 nights in Mar 2025

8/10 Good

Jordan Garrett

Traveled with partner

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall, a great day, a little bit of a hiccup at check-in as all the ground level units that they tried to give us were mosquito infested. That hiccup took roughly 2 hours to sort out. but once they moved us to the upper level rooms everything was great, amazing service, amazing food, staffs very accommodating you just ask, would rebook again if looking for a budget friendly all inclusive. Resort is centered around families and older adults. Even in the sun club adults only side. Not the best for 25-35 crowd unless you plan to stay at the beach or off the resort during the day doing excursions.

Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer Joy

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We felt that the size of the resort was perfect. It had a relaxed vibe, very few line ups, great food options and you can see that they are trying to improve the resort experience for all guests. We were upgraded to the adults only sun club and there were nice perks to being there. The app was great. It would have been nice to know about it before arriving and then we could have checked things out a bit before.

Stayed 4 nights in Mar 2025

6/10 Okay

Jeffrey, Waite Park

Mar 12, 2025

Disliked: Property conditions & facilities

We had a number of issues with the rooms like plumbing leaks, door locks not working, air conditioning not working, coffee maker not working, slow service, understaffed, lack of chairs and beach loungers. Overall run down self service resort. We enjoyed the weather and the beach where we spent most of the day. The food was okay and the beds were comfortable so we did get some rest and relaxation.

Stayed 14 nights in Feb 2025

10/10 Excellent

Aniello

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are so nice and the facilities are very well maintained. Food to improve a little but (tierra restaurant had dry meat)

Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Traveled with partner

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities

Everything was great. Like all hotels in Punta Cana very cheap cocktails. Nothing to do with the hotel itself. Ive been to many 4 & 5 stars hotels in Punta Cana, but there are two reasons why i dislike traveling here. #1 very few hotels have heated pools. #2 drinks are awful. In Mexico the cheapest hotel has a heated pool & top notch drinks. A margarita is made with real lemons.

Stayed 2 nights in Feb 2025

8/10 Good

Sarah

Traveled with group

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved our Concierge at the Sun Club! He was the best, so nice and accommodating. We miss him already! :)

Stayed 3 nights in Mar 2025

10/10 Excellent

Emily Marie

Traveled with group

Mar 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the entertainment team was great ! everything else was good

Stayed 7 nights in Mar 2025

10/10 Excellent

christian

Mar 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The resort was amazing, I enjoyed they had many bars everywhere. My ultimate favorite was the bar by the adult section the bartender ROSARIO was a true gem! She made us feel at home and her drinks were very drinkable her whole character on how she treats you was very excellent. Also Leandro the Waiter that works steak and lobster is one of the most helpful employees and was a true doll. Hope they lose sight of these amazing workers as they made this trip even more wonderful than it already was.

Stayed 8 nights in Feb 2025

10/10 Excellent

harold

Mar 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

BYRON R, MONTCLAIR

Mar 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

10/10 Excellent

Mary

Mar 4, 2025

Stayed 5 nights in Feb 2025

6/10 Okay

Danyell

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most of the staff spoke little English making it hard to communicate to make needs met. During our stay, our rooms were cleaned daily, beds very comfortable but never wash cloths was left. We had to ask multiple times to received it. The television was primary Spanish speaking. When asked could someone change the language, no one never showed to assist us. Food could have been better. Same food serve daily alternating throughout the resort. The food was always room temperature, never hot. The property has an onsite club which is expected to purchase their drinks at a high price. No other liquids are allowed in the club. Nice club doe. This resort focus mostly of Spanish speaking residents. Not recommended unless you understand and speaks Spanish. Entertainment every night, music only in Spanish, no other variety of music to cater to other cultures. Drinks was low quality as well.

Stayed 5 nights in Feb 2025

10/10 Excellent

Andrea

Mar 4, 2025

Stayed 6 nights in Feb 2025

10/10 Excellent

Dayanis

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice stay it was a lot of people so make sure to reserve your spot early on the pool .

Stayed 2 nights in Feb 2025

6/10 Okay

Vince

Traveled with group

Mar 2, 2025

Liked: Cleanliness

there is no variety of food choices

Stayed 2 nights in Feb 2025

8/10 Good

Sandra Simone

Feb 28, 2025

Liked: Staff & service

Stayed 4 nights in Feb 2025

6/10 Okay

Enrique

Traveled with partner

Feb 24, 2025

Liked: Amenities

Tienen muchas oportunidades para mejorar en cuanto a la atención y limpieza

Stayed 3 nights in Feb 2025

2/10 Terrible

Yadira

Traveled with partner

Feb 22, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I aid to have privileges of adults only seems as though anyone can walk into any side. When dinning at specialty resturants you have to wait and make lines and thats if they don't decided to serve others before you. When dinning at their buffet you will be lucky if you can get water and coffee. This is without aknowledging that they currently have a stomach bug going around and the staff is well aware of this, both me and my husband had to travel back sick while I am entering my third trimester of pregnancy. Some of the menus say one thing and itd someyhing completely different for example in their dominican resturant they say they have patacon with chicken and wasakaka sauce, they serve tostones and sautéed onions which is not the same as what their menu says. The rooms beds are very hard so you will leave with body aches. You will also be lucky if you can get them to clean more than 1 time during your stay. Can't go to the beach because most of the chairs are being taken over or people have purposely put their towels or their stuff there so you can't use it which is the same problem they have at the pools. The rooms have mosquito problem too. Probably on of the first thing they will do is try to sell you excursions and they will give you this paper in shape of a key where they will tell you its a $200 voucher. It's a scam for them to present the unlimited club membership in which they just throw numbers at you and they even ask you to bring you credit card.

Stayed 4 nights in Feb 2025

4/10 Poor

Sarah

Traveled with partner

Feb 22, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is 2 star at best. Staff is unfriendly and not very helpful, rooms are outdated, food is horrible. Very little activities. Excursions falsely advertise what they actually are. I would not recommend this resort to anyone.

Stayed 7 nights in Feb 2025