Skip to main content
Beginning of main content

Recent guest reviews

Fake adults only and fake all inclusive. Slow internet, only rail liquors... Old furniture in the rooms, no USB outlets. Too many issues...

The resort was empty to where they only had 1restaurant open. The food was terrible. No entertainment. Rooms smell of mildew. The toilet seat was very loose and they didn’t supply face towels. You can tell it was a older resort. Wouldn’t recommend.

El personal del buffet excelente, muy amable y servicial a pesar del poco personal con el que tienen. No me gusto la comida, siempre lo mismo. Para reservar en los restaurante nunca tienen disponibilidad siempre le dan prioridad a los extranjeros.

Even that we explain , my wife and me we both are on special circumstances or limited movement, we get a room so far out ! Feel very unsafe with the front desk employees, one guy name Garcia even took pictures of celular, when I ask for his supervisor he said is in lunch , and they security people very unprofessional,. I have a video of the way they treat us.

Everything is outdated. The sheets were dirty. The buffet food was horrible. Cold and not enjoyable. The steakhouse restaurant was good.

I liked the fact my check in was super smooth and got VIP treatment because I booked through Orbitz.

DO NOT STAY HERE! Reasons why... - No running water - No hot water - Broken toilets/phones - Watered down liquor - Bad service - 24/7 Solicitation from vendors allowed in the resort and on the beach - Not relaxing environment (very "ratchet") The best part of our trip was Manuel our butler. Other than that, this place is absolutely horrible.

Lots of different pools, that was great! Also the buffet was amazing, did not eat at any restaurants once, buffet selections were amazing! Smoked salmon, oysters, cheeses, meats, rabbit stew, sushi and all the carbs plus salads and fresh baked breads! Dehlish!!!

josefina ruiz jesusa , cruz,Rosa, amdiori, Jorge el mayordomo, Candy, Eddie Murphy😂 griselda, nicolas they were all amazing we had an amazing experience here . Food was awesome drinks were great they have VIP services. Beach area its pretty just be aware if the people in the surrounding trying to sell trips and other stuff.

Property very run down. Main pool had mold & never cleaned. Main lobby horrible! Drinks horrendous. VIP area was nicer and well maintained. Beach was disastrous. Food ok

I liked everything, especially the areas of the pool, with drinks.

Friendly staff. Very clean,good food! My children had an awesome time. We will be back again!

Loved all the pools. The room need upkeeps. The food option were ok.

Cabeza de Toro Punta Cana La Altagracia

Hotel highlights

  • Walking distance to Cabeza de Toro Beach
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Be Live Collection Punta Cana - All Inclusive places you next to Bavaro Lagoon and within a 10-minute walk of Cabeza de Toro Beach. This 904-room, 4-star property has 9 outdoor pools along with a full-service spa and a restaurant.


Dining

Enjoy a bite to eat at the property's buffet restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

Be Live Collection Punta Cana - All Inclusive's 904 rooms provide balconies or patios, free minibar items, and coffee makers. TVs come with cable channels, and WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, ceiling fans, and safes.


Property features

Guests of Be Live Collection Punta Cana - All Inclusive have access to a full-service spa, 9 outdoor pools, and a nightclub. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.

Room options

Family Junior Suite

1 King Bed | 2 Queen Beds | Sleeps 4

Superior Deluxe Swim Out

1 King Bed | Sleeps 2

Family Home

1 King Bed and 4 Large Twin Beds | Sleeps 6

Deluxe.

1 King Bed | Sleeps 4

Guest reviews for Be Live Collection Punta Cana - All Inclusive

Everyone (64) Couples (9) Students (1) Family (8)
1
Partner Couples

Fake adults only and fake all inclusive. Slow internet, only rail liquors... Old furniture in the rooms, no USB outlets. Too many issues...

By on Aug 29, 2021

Review comment responded on Sep 10, 2021

Dear Guest, First of all, we would like to thank you for choosing Be Live Collection Punta Cana as your preferred choice in the Caribbean, as well as for the valuable time devoted to sharing your experience. We have carefully reviewed your particular observations regarding accommodation aspects. Therefore, we would like to address our most heartfelt apologies for the inconvenience. Nevertheless, we will share and discuss your statements to continue improving our services and facilities. If your vacation plans are Punta Cana, we will be attentive to offer you a pleasant and uneventful stay. Best Regard, The Management at Be Live Collection Punta Cana

2
Partner Couples

The resort was empty to where they only had 1restaurant open. The food was terrible. No entertainment. Rooms smell of mildew. The toilet seat was very loose and they didn’t supply face towels. You can tell it was a older resort. Wouldn’t recommend.

By on Jul 18, 2021

Review comment responded on Jul 20, 2021

Dear Guest, At the outset, we want to thank you for having chosen Be Live Collection Punta Cana, like your preferred vacation destination in the Caribbean, as well as for the valuable time you have dedicated to sharing your concerns. We have read your statements regarding our food proposal and other aspects of our services and facilities. Therefore, we would like to express that we will share and discuss them with the people involved to continue improving our services and facilities. If your future vacation plans are to Punta Cana, it will be a pleasure to offer you a pleasant and uneventful stay. Best Regards, The Management at Be Live Collection Punta Cana

3
Family Family with small children

El personal del buffet excelente, muy amable y servicial a pesar del poco personal con el que tienen. No me gusto la comida, siempre lo mismo. Para reservar en los restaurante nunca tienen disponibilidad siempre le dan prioridad a los extranjeros.

By on Jul 16, 2021

Review comment responded on Jul 20, 2021

Estimado/a huésped, Muchas gracias por habernos elegido como destino preferido en Punta Cana y por el tiempo dedicado para expresarnos las impresiones de su más reciente estadía. Realmente entendemos y respetamos su posición frente nuestras facilidades y servicios, hemos tomado muy en cuenta su sugerencia sobre la variedad de nuestra oferta gastronómica y con mucho gusto haremos llegar su sugerencia al encargado correspondiente para que se haga énfasis. Estaremos a la espera de su próxima visita y esperamos poder ofrecerle una mejor experiencia. Saludos cordiales La Dirección de Be Live Collection Punta Cana

1
Partner Couples

Even that we explain , my wife and me we both are on special circumstances or limited movement, we get a room so far out ! Feel very unsafe with the front desk employees, one guy name Garcia even took pictures of celular, when I ask for his supervisor he said is in lunch , and they security people very unprofessional,. I have a video of the way they treat us.

By on Jul 3, 2021

Review comment responded on Jul 9, 2021

Dear Guest, At the outset, we want to thank you for choosing the Be Live Collection Punta Cana, like your preferred destination in Punta Cana, as well as for the valuable time you have dedicated to sharing your recent experience. We regret that your experience regarding some of our services and facilities were not according to your expectations. Therefore, we will share your statements to keep on improving the quality of our services. On the other hand, regarding the security staff behavior, we will emphasize it to prevent future occurrences. Could you please write us to our social media? If your vacation plans are to Punta Cana, we will be very attentive to offer you a more pleasant and uneventful stay. Best Regards, The Management at Be Live Collection Punta Cana

4
Everyone

By on Jan 8, 2021

Review comment responded on Jan 9, 2021

Dear Guest, Thank you for your choosing Be Live Collection Punta Cana as your preferred destination in the Caribbean, as well as for the valuable time dedicated to sharing your experience. It has been a pleasure to bear out that you had such a great time in our facilities. Therefore, we want to thank you for sharing it. The fact that we have provided you this wonderful holiday experience is extremely satisfying then we will continue working hard to achieve it with other guests every day. We will all be so glad to host you once again at our premises in Punta Cana. Best Regards, The Management at Be Live Collection Punta Cana

5
Everyone

By on Nov 25, 2020

Review comment responded on Nov 25, 2020

Dear Guest, First of all, we thank you for choosing Be Live Collection Punta Cana as your recent vacation destination in the Caribbean. We are so glad you have experienced a wonderful experience at our premises. Therefore, we hope to have the opportunity to welcome you once again in Punta Cana. Best Regards, The Management at Be Live Collection Punta Cana

4
Everyone

By on Jun 10, 2020

Review comment responded on Nov 23, 2020

Estimado/a Sr. Sra,.. Muchas gracias por elegir a Be Live Collection Punta Cana como destino preferido en el caribe para tan especial ocasión y por el tiempo dedicado para informarse sobre nuestras facilidades y servicios. Nos sentimos muy felices de que haya vivido una excelente experiencia de vacaciones con nosotros y esperamos tener la oportunidad de volver a recibirle muy pronto. Saludos, La Direccion de Be Live Collection Punta Cana

2
Friends

Everything is outdated. The sheets were dirty. The buffet food was horrible. Cold and not enjoyable. The steakhouse restaurant was good.

By on Mar 25, 2020

Review comment responded on Nov 23, 2020

Dear Guest, First, we would like to thank you for choosing Be Live Collection Punta Cana, like your preferred choice in the Caribbean, as well as for the valuable time dedicated to sharing your concerns. We attach great value to your feedback and all comments posted on this website to help the travelers who visit Punta Cana. We understand your point of view and, we respect it because nobody wants to experience inconveniences while on vacation. Thereof we would like to respond that we will work on the emphasized to keep on improving our services and facilities. If your vacation plans are to Punta Cana, we will be attentive to offer you a more pleasant experience. Best Regards, The Management at Be Live Collection Punta Cana

5
Partner Couples

I liked the fact my check in was super smooth and got VIP treatment because I booked through Orbitz.

By on Mar 11, 2020

Review comment responded on Mar 11, 2020

Dear Guest, On behalf of Be Live Collection Punta Cana team, we would like to thank you for sharing your experience. In Be Live Hotels, we attach great value to your comments and consider them as a remarkable opportunity to keep on improving our services and facilities. We are so excited that the excellent service offered by our team always has been a great encouragement to achieve with this goal, which is your total satisfaction. Therefore, we will address your praises to the manager in charge to continue with the same approach. If your vacation plans are Punta Cana, we will do our best to provide you another amazing experience. Best Regards, The Management at Be Live Collection Punta Cana

1
Everyone

By on Mar 10, 2020

Review comment responded on Mar 10, 2020

Dear Guest, First of all, we would like to thank you for choosing Be Live Collection Punta Cana, like your preferred choice in the Caribbean, as well as by the valuable time dedicated to sharing your concerns. In Be Live Hotels, we attach great value to your comments and consider them as remarkable opportunities to keep on improving our services and facilities. We regret the services were not according to your expectations because we usually do our best to provide you the best possible service. Notwithstanding, we address you our heartfelt apologies by the discomforts you have experienced, we are performing action plans to prevent inconveniences like these in the future. If your vacation plans point to Punta Cana, it will be a great pleasure to host you again, in Be Live Collection Punta Cana and offer you uneventful experience. Best Regards, The Management at Be Live Collection Punta Cana

Be Live Collection Punta Cana - All Inclusive

Cabeza de Toro, Punta Cana, La Altagracia 23000
url importing http://www.orbitz.com/Punta-Cana-Hotels-Be-Live-Collection-Punta-Cana---All-Inclusive.h975332-p2.Hotel-Reviews
There was an error importing /Punta-Cana-Hotels-Be-Live-Collection-Punta-Cana---All-Inclusive.h975332-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Punta-Cana-Hotels-Be-Live-Collection-Punta-Cana---All-Inclusive.h975332-p2.Hotel-Reviews

Frequently asked questions