The staff was amazing! Rafael was awesome and always helpful. would like to say I highly recommend this place.
No buffet for dinner at either resort we had access to was super disappointing, other than that I would recommend this property to anyone. Super clean, friendly staff. We did have water issues one day, but that was quickly fixed.
Very nice place
Good location, nice beach, friendly staff
The only negative I have to say is that they didn’t explain how to use the resort cash well…otherwise great!
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Our vacation at Dream Onyx was by far amazing! I have to say every staff member at this location made you feel welcomed and were very attentive. Big shout out to our butler Hector and poolside waiter Jefrey! Can’t wait to return!
food not good at all
Everything about this resort is 5 stars except the housekeeping. I would leave for the entire morning and come back around 4pm and the room still hasn't been cleaned. Sometimes they knock on the door around 9pm-10pm asking to clean the room while we are in there sleeping. Even when they do clean, its just the beds that they make. I think the housekeeping staff is under staffed and also i think they service the member and check outs first, then they'll clean whats left over.
The hotel charged us an additional amount for a 13 and 15 year children at check-out after we had already paid for air/hotel package in full. They told us the kids were considered adults at their resort and that we had under-paid. The manager threatened to call the police if we did not pay before leaving. In addition, a portion of a decorative wall panel fell onto our bed during the night. Our floor was consistently wet due to a leaky toilet and our AC had to be repaired twice during our stay.
la limpieza fue excelente
I had a great time in the Dominican Republic. Resort was OK. Rooms really need some updating. we had a whirlpool in the Balcony that looked so old. It had paint marks all over, the faucet was rusted and the water was all over. we were there for 6 nights and the room was cleaned but the bathroom was never cleaned the 6 days we were there. The food at the buffet was ok however; the food at the restaurants were not good. I wish they had more of Authentic food. I had 3 waiters that served us through out our stay. They were AMAZING! Victor, Eliphet and Esteban. They were the best, always trying to accommodate us. The Cappuccino was great also.
Amazing !!! Everything was perfect! Staff was so nice and friendly! Great entertainment!! Loved it here !!! Best vacation experience!!!
The access to two resorts. Breathless and The Onyx
Our Wisconsin wedding trip was absolutely perfect!!! Nelson Sosa made took so goog care of us. We will definitely be coming back amd requesting Nelson! Every staff member there was spot on friendly, professional and extremely hard working! Thank you Now Onyx for a dream come true!
Nice resort clean rooms. Nice people. Food was fair.
Located in Uvero Alto, Dreams Onyx Resort & Spa - All Inclusive is 5.9 mi (9.4 km) from Macao Beach and 9.5 mi (15.2 km) from Hard Rock Golf Club at Cana Bay. This 822-room, 4-star property has 6 outdoor pools along with a full-service spa and 7 restaurants.
Start your day off right with a free buffet breakfast offered each morning. Enjoy dining at Carnival Buffet, one of 7 onsite restaurants. Get a pick-me-up at the coffee shop/café.
The 822 air-conditioned accommodations feature balconies or patios and afford space to spread out with sitting areas. Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, ceiling fans, and safes are other standard amenities.
Guests of Dreams Onyx Resort & Spa - All Inclusive have access to a full-service spa, 6 outdoor pools, and a nightclub. Free valet parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a lazy river, a children's pool, and a gym.
The staff was amazing! Rafael was awesome and always helpful. would like to say I highly recommend this place.
No buffet for dinner at either resort we had access to was super disappointing, other than that I would recommend this property to anyone. Super clean, friendly staff. We did have water issues one day, but that was quickly fixed.
Very nice place
Good location, nice beach, friendly staff
The only negative I have to say is that they didn’t explain how to use the resort cash well…otherwise great!
Dear guest, Thank you for your feedback! Best regards,
None
Dear guest, Thank you for your feedback! Best regards,
Our vacation at Dream Onyx was by far amazing! I have to say every staff member at this location made you feel welcomed and were very attentive. Big shout out to our butler Hector and poolside waiter Jefrey! Can’t wait to return!
Dear guest, Thank you for your feedback! Best regards,
food not good at all
Dear guest, Thank you for your feedback! Best regards,
Everything about this resort is 5 stars except the housekeeping. I would leave for the entire morning and come back around 4pm and the room still hasn't been cleaned. Sometimes they knock on the door around 9pm-10pm asking to clean the room while we are in there sleeping. Even when they do clean, its just the beds that they make. I think the housekeeping staff is under staffed and also i think they service the member and check outs first, then they'll clean whats left over.
Dear guest, Thank you for your feedback! Best regards,
The hotel charged us an additional amount for a 13 and 15 year children at check-out after we had already paid for air/hotel package in full. They told us the kids were considered adults at their resort and that we had under-paid. The manager threatened to call the police if we did not pay before leaving. In addition, a portion of a decorative wall panel fell onto our bed during the night. Our floor was consistently wet due to a leaky toilet and our AC had to be repaired twice during our stay.
Dear guest, Thank you for your feedback! Best regards,
Dear guest, Thank you for your feedback! Best regards,