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Riu Palace Bavaro All Inclusive

4.0 out of 5.0

Recent guest reviews

Nice hotel...only complaint ...fridge in room didn't work...fully stocked with beverages...however they were beverages that should be consumed cold..so not much use if fridge doesn't work..also ice machine on floor broke

It was ok the hotel itself is nice the food was gross and the entertainment sucked. We were there for honeymoon and just to relax so it didn’t matter!

Overall it was ok. Though I woundnt recommend it. Maybe a different hotel. A little disappointed though. It's my first Riu experience that I wasn't overall satisfied.

Overall stay was pleasant. Only negative was an unpleasant odor in the room from cleaning materials used by the staff.

Nice hotel, close to the beech. Needs some TLC, dirty floors , stairs. Also, would be nice if the hotel personnel say good morning or simple hello, they are so unfriendly!!!

We choose RIU Palace because we had been to couple in Cancun including the Palace and we expected this one to be the same but on the contrary we were disappointed and not going back. First night and room was full of cockroaches and they didnt change us the room until next day. We barely slept that night and when we told the reception the reason why we wanted to change room they were like uhmm, ok, it kind felt normal for them. We also find out with other guests they had the same issue. The other bad experience was with the service overall, most of the waitress didnt care to provide a good service, we gave them tip but most of them didnt deserve. We asked for stuffs and they frequently forgot and we ended looking for them, even water. In the entire place if we found 3 good friendly waitress it was too much. Also the food was not good, they didn't have good quality. We didn't have a bad time but we didnt enjoy it as expected. It was ok but not coming back, kind of disappointed on RIU.

Wonderful staff from arrival and during our stay, cleanliness throughout the entire property, quality dining options all day with great food, relaxation or entertainment on multiple joint properties, wonderful beachfront experience!

was not nice. The hotel was dirty and I have a problem and the staff did not help me. Very disappointing !

I'm an Orbitz traveler who looks for best rated hotels and a fair price. I'm not a picky person but I don't understand how this hotel is a 4-5 star resort. I don't go on vacation to spend time in the room but I would like the room to be decent while I'm there sleeping, resting or getting ready to go out. The rooms need a major upgrade, walls and tile were dirty, furniture was falling apart, frig was making lots of noise and the sink was leaking. TV had bad reception, phones didn't work for a few days and we actually did not have cold water for about 3 hours. Rooms felt muggy, no fans in the bathrooms to release the bathroom steam. Wi-Fi was great! Housekeeping was great, nice ladies and they did their best to keep things clean but they can't clean things that are worn out. Half the staff was nice, other half didn't appear too happy, we found a great waitress, Elisa, and stuck to her. The grounds of the hotel are great, I wish they had the same dedication to the rooms and food. I have traveled 24 out of the last 25 years (except the year my daughter was born) and this is the first time that I have gotten sick. 6 out of 7 people in our party got sick. Maybe it had to do with the fact that I saw roaches and flies in the Montecristo, which is the main buffet seating area. The beach was great, I never had to fight for chairs and palm trees provided plenty of shade. I would definitely go back to Punta Cana but I'm staying somewhere else...pay an extra $100-$200 to stay elsewhere

Roaches in the room. 1089, 3089. This had me paranoid. The hotel staff was nice. The food was average.

I stayed here with my boyfriend for 7 days and upgraded at the front desk to VIP which is definitely the way to go! However, after speaking to numerous couples during our stay, they informed us that they upgraded too for a lower price which rubbed me the wrong way. Some of the staff is very friendly but the other half aren't..kind of rude to be honest. Everyone is a scam artist there and stay away from the Casino in Macao. All bars close early approximately 12am, there is only one bar (Sports Bar) which is open 24/7 but it is very small. I'm unsure of the legal drinking age in Dominican Republic but under aged girls (15-16 years old) were being sold liquor in the Sports Bar and left a mess inside as well as outside between the broken glasses and the vomit all over the place. The dancers are great and really made the entertainment at the resort. It is great if you just want to relax honestly and if relaxation is what you want then I suggest you upgrade to VIP. The beach is gorgeous with an exception of a lot of seaweed. I had a great time with my boyfriend but we definitely expected a little more.

My mom and I stayed here for 4 nights. The staff was pleasant and super friendly. The hotel itself was modern and very clean. Food was average. The pool staff and entertainment was great as well. It's right on the beach so it was truly a perfect vacation. Overall, I would recommend this resort.

The resort beach, pools and buildings were wonderful. The shows and activities were fun. The proximity to other Riu properties was a bonus. The resort contained two distinct parts, a main- kid friendly area with a lively vibe, and a separate VIP section with smaller more private villas with dedicated pools and bars, for a quieter, more relaxing experience

I was down there for a wedding and they messed up my reservations for 2 and I had to pay an extra $440

The beach is beautiful, and I especially loved the palm trees that filled the Riu beach. The restaurant staff and bar staff is friendly and great. The resort itself, however, was not what I expected. Access to bars is limited if not VIP, so it was deceiving. The food was good, but not exceptional. The buildings and rooms were very worn. The walkways, stair wells, and floors need vacuuming. The sweeping is not picking up enough, so the place could be cleaner. I will return to Punta Cana, but will select a different resort.

Beach is beautiful. Work up to drinks yelling in the hallway and courtyard many times last week. Several times after 3 AM. Complained to mgr. about specific room, but many people were wasted nightly. Young people on spring break were mildly annoying, but others in 20's and 30'a were way more wild. Couples and people with kids should think twice before coming here. Other 2 trips to Rui properties were much better.

Me encanto el lugar, la comida , los restaurants... la playa estaba espectacular y las piscinas bellas!! estoy muy contenta con mis vacaciones tanto mi familia como yo.

We enjoyed sitting under the palm trees near the beach. The pool area was fun to sit around. We enjoyed the front office staff, waiters, waitresses. Our maid did an excellent job with our room - doing all the little extras. We had a great time. So many food options"

I've heard so much rave about the RIU establishment. I will be honest I was pleased at the variety of eatery they had and that the food was very delightful. A little better finger food would put this resort on the map at a five star.. Room Service is the worst ever in my life, especially if it is going to be 24 hrs. It was limited to three item. Nachos. Ham sandwich, and a Caesar salad. If you are going to make a Cesar salad do it the right way. The dressing was mayo poured over the pieces of chicken and lettuce, not nice at all. Desert was a fruit platter which is the best overall. Chesse cake nasty, chocolate cake nasty. I would prefer chips or cookies.. As I said a disappointment for all inclusive Food wise, but the resort I did enjoy

Several people complained about roaches including my sister she had to change rooms. The place looked nice except for the roach experience. Food was ok could be better so I didn't eat much. House keeping didn't come everyday. I had to call and when they finally came they forgot to put wash cloths so I had to wait until next morning for that.

Room options

Junior Suite Superior

Full 2 | King 1 | Sleeps 4

Villa Jr Suite Pool View

Full 2 | King 1 | Sleeps 2

Villa Jr Suite Jacuzzi Superior

Full 2 | King 1 | Sleeps 2

Villa Suite Jacuzzi Ocean Front

King 1 | Sleeps 2

Guest reviews for Riu Palace Bavaro All Inclusive

Everyone (31) Couples (63) Family (27) Friends (11) Other (3)
4

nice hotel

Everyone

Nice hotel...only complaint ...fridge in room didn't work...fully stocked with beverages...however they were beverages that should be consumed cold..so not much use if fridge doesn't work..also ice machine on floor broke

By , from new jersey on Nov 16, 2017

3

riu dungeon

Everyone

It was ok the hotel itself is nice the food was gross and the entertainment sucked. We were there for honeymoon and just to relax so it didn’t matter!

By , from Charlotte on Oct 24, 2017

3

front desk service was horrible.

Everyone

Overall it was ok. Though I woundnt recommend it. Maybe a different hotel. A little disappointed though. It's my first Riu experience that I wasn't overall satisfied.

By , from Los Anegels, CA on Sep 18, 2017

4
Everyone

Overall stay was pleasant. Only negative was an unpleasant odor in the room from cleaning materials used by the staff.

By , from jackson, nj on Sep 6, 2017

4

recent stay

Everyone

Nice hotel, close to the beech. Needs some TLC, dirty floors , stairs. Also, would be nice if the hotel personnel say good morning or simple hello, they are so unfriendly!!!

By on Sep 5, 2017

3

not what we were expecting

Everyone

We choose RIU Palace because we had been to couple in Cancun including the Palace and we expected this one to be the same but on the contrary we were disappointed and not going back. First night and room was full of cockroaches and they didnt change us the room until next day. We barely slept that night and when we told the reception the reason why we wanted to change room they were like uhmm, ok, it kind felt normal for them. We also find out with other guests they had the same issue. The other bad experience was with the service overall, most of the waitress didnt care to provide a good service, we gave them tip but most of them didnt deserve. We asked for stuffs and they frequently forgot and we ended looking for them, even water. In the entire place if we found 3 good friendly waitress it was too much. Also the food was not good, they didn't have good quality. We didn't have a bad time but we didnt enjoy it as expected. It was ok but not coming back, kind of disappointed on RIU.

By on Aug 21, 2017

4

wonderful stay at a great resort!

Everyone

Wonderful staff from arrival and during our stay, cleanliness throughout the entire property, quality dining options all day with great food, relaxation or entertainment on multiple joint properties, wonderful beachfront experience!

By , from Hamden, CT on Aug 16, 2017

2
Everyone

was not nice. The hotel was dirty and I have a problem and the staff did not help me. Very disappointing !

By on Jul 16, 2017

2

punta cana was great riu not, stay somewhere else!

Everyone

I'm an Orbitz traveler who looks for best rated hotels and a fair price. I'm not a picky person but I don't understand how this hotel is a 4-5 star resort. I don't go on vacation to spend time in the room but I would like the room to be decent while I'm there sleeping, resting or getting ready to go out. The rooms need a major upgrade, walls and tile were dirty, furniture was falling apart, frig was making lots of noise and the sink was leaking. TV had bad reception, phones didn't work for a few days and we actually did not have cold water for about 3 hours. Rooms felt muggy, no fans in the bathrooms to release the bathroom steam. Wi-Fi was great! Housekeeping was great, nice ladies and they did their best to keep things clean but they can't clean things that are worn out. Half the staff was nice, other half didn't appear too happy, we found a great waitress, Elisa, and stuck to her. The grounds of the hotel are great, I wish they had the same dedication to the rooms and food. I have traveled 24 out of the last 25 years (except the year my daughter was born) and this is the first time that I have gotten sick. 6 out of 7 people in our party got sick. Maybe it had to do with the fact that I saw roaches and flies in the Montecristo, which is the main buffet seating area. The beach was great, I never had to fight for chairs and palm trees provided plenty of shade. I would definitely go back to Punta Cana but I'm staying somewhere else...pay an extra $100-$200 to stay elsewhere

By , from Orange County, CA on Jul 2, 2017

2
Everyone

Roaches in the room. 1089, 3089. This had me paranoid. The hotel staff was nice. The food was average.

By , from Illinois on Jun 30, 2017