Skip to main content
Beginning of main content

Recent guest reviews

Perfect place

Es un buen hotel, los dominicanos son muy serviciales. La limpieza le doy un 4/5. Los restaurantes a la carta muy demorados y no tenian opcion de menu para niños pero te dejaban entrar comida del buffet. La playa tenia mucho zargazo que creo que no lo recogian pero tiene bastantes piscinas. Hacian una mini disco que me gusto mucho para los niños pero no vi muchas areas ademas de las piscinias para divertirse. El parque acuatico y el Riu Party estaban fuera del hotel que de saberlo hubiera escogido otro hotel que no tuviera que salir para disfrutar de esas atracciones.

The staff and food was amazing! I will def be back.

Beautiful resort. Madeline did a great job organising our wedding. The food is bad. Hiring few chefs to teach will make it great. Service is mediocre. Took 3 days to receive towels.

Had an absolutely wonderful time!! Staff was amazing!! Definitely going back!!

We went with a large group hoping to enjoy a family vacation. Please do yourself a favor and DO NOT stay here. AC doesnt work well and they do not allow the system to go below 22 C. The rooms are humid and even have some mold growth. We asked for a roll away bed in our room and we were lucky to even get that because they couldnt provide extra sheets or pillows. The pillows we had smelled badly. Food is mediocre at best- just not good. They never answer the phone and the service is just not good. I have been to a few all inclusive resorts but this was beyond bad. Spend a few extra dollars and it will be well worth it at another resort. Also to note, the spa is not luxurious at all and when they say you have "resort credit", they give you resort coupons and you can only allocate $20 to a massage or $10 to a blowout. So in the end, you maybe use $50 of the $1600. Such a scam and waste I left a day early and didn't even care to fight for the refund.

I would recommend always putting the right amount of towels as per guest. I had to keep calling for towels. Room service takes forever after hours. Besides that the hotel is great, food is great. We had a great time!

We had an excellent time! The staff was incredible, the food was good and the beach was pristine.

Not a 4.5 stars, hotel is not renovated entirely, food tasteless, do not expect a very comfy bed and no pillows as they are completely flat, bathroom akward layout where door hits the WC, so you cam hit in your knees with door if open, difficult to pay extras with CC so you need to bring cash a lot of singles, beach was not clean as in other places, the ppl attending are very very nice.

Yhis was the perfect vacation. Resort and food is great.

The dining room staff at La Isabella were amazing. Especially Audy and Orlando

Plenty of eating options when you include the other properties. The A/C in the rooms need improvement as well as the pillows. Beach has seaweed.

Beautiful place that looks like new! Everything was renovated. Stuff was pleasant and we had great time.

The food was awesome; the rooms were clean and updated. unlike the other rui properties. This is the best so far.

Everything is excellent

They need to have more shows and activities for the kids.

Everything was great!

Playa de Arena Gorda Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Within a short walk of Arena Gorda Beach, RIU Palace Punta Cana All Inclusive is within 2 miles (3 km) of Punta Blanca Golf Course. This 676-room, 4.5-star property has 3 outdoor pools along with a full-service spa and a free water park.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 11 AM. This property is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries. Patios, sitting areas, and minibars are also standard.


Property features

RIU Palace Punta Cana All Inclusive features a full-service spa, 3 outdoor pools, and a free water park. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, a children's pool, and a gym.

Room options

Junior Suite (Superior, L)

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite (E)

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite (L)

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite (U)

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for RIU Palace Punta Cana All Inclusive

Everyone (28) Couples (17) Family (41)
5
Business Business

Perfect place

By on Sep 16, 2022

4
Family with small children

Es un buen hotel, los dominicanos son muy serviciales. La limpieza le doy un 4/5. Los restaurantes a la carta muy demorados y no tenian opcion de menu para niños pero te dejaban entrar comida del buffet. La playa tenia mucho zargazo que creo que no lo recogian pero tiene bastantes piscinas. Hacian una mini disco que me gusto mucho para los niños pero no vi muchas areas ademas de las piscinias para divertirse. El parque acuatico y el Riu Party estaban fuera del hotel que de saberlo hubiera escogido otro hotel que no tuviera que salir para disfrutar de esas atracciones.

By on Aug 31, 2022

5
Partner Couples

The staff and food was amazing! I will def be back.

By on Aug 9, 2022

3
Friends

By on Aug 1, 2022

3
Family Family with small children Friends

Beautiful resort. Madeline did a great job organising our wedding. The food is bad. Hiring few chefs to teach will make it great. Service is mediocre. Took 3 days to receive towels.

By on Aug 1, 2022

5
Family

Had an absolutely wonderful time!! Staff was amazing!! Definitely going back!!

By on Jul 27, 2022

1
Family Family with small children

We went with a large group hoping to enjoy a family vacation. Please do yourself a favor and DO NOT stay here. AC doesnt work well and they do not allow the system to go below 22 C. The rooms are humid and even have some mold growth. We asked for a roll away bed in our room and we were lucky to even get that because they couldnt provide extra sheets or pillows. The pillows we had smelled badly. Food is mediocre at best- just not good. They never answer the phone and the service is just not good. I have been to a few all inclusive resorts but this was beyond bad. Spend a few extra dollars and it will be well worth it at another resort. Also to note, the spa is not luxurious at all and when they say you have "resort credit", they give you resort coupons and you can only allocate $20 to a massage or $10 to a blowout. So in the end, you maybe use $50 of the $1600. Such a scam and waste I left a day early and didn't even care to fight for the refund.

By on Jul 20, 2022

5
Family with small children Friends

I would recommend always putting the right amount of towels as per guest. I had to keep calling for towels. Room service takes forever after hours. Besides that the hotel is great, food is great. We had a great time!

By on Jul 16, 2022

5
Partner Couples

We had an excellent time! The staff was incredible, the food was good and the beach was pristine.

By on Jul 12, 2022

3
Family with small children

Not a 4.5 stars, hotel is not renovated entirely, food tasteless, do not expect a very comfy bed and no pillows as they are completely flat, bathroom akward layout where door hits the WC, so you cam hit in your knees with door if open, difficult to pay extras with CC so you need to bring cash a lot of singles, beach was not clean as in other places, the ppl attending are very very nice.

By on Jul 8, 2022

url importing http://www.orbitz.com/Punta-Cana-Hotels-RIU-Palace-Punta-Cana-All-Inclusive.h1502962-p2.Hotel-Reviews
There was an error importing /Punta-Cana-Hotels-RIU-Palace-Punta-Cana-All-Inclusive.h1502962-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Punta-Cana-Hotels-RIU-Palace-Punta-Cana-All-Inclusive.h1502962-p2.Hotel-Reviews

Frequently asked questions