El Beso Adults Only At Ocean El Faro - All Inclusive

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2 outdoor pools, pool umbrellas, sun loungers
Royal Master Suite Sea View El Beso | Free minibar, in-room safe, desk, iron/ironing board
Royal Master Suite Sea View El Beso | View from room
Aerial view
Lobby
Luxury
VIP Access
5.0 star property
8.6

Excellent

Luxury all-inclusive property near Sirenis Aquagames Water Park

Consider a stay at El Beso Adults Only At Ocean El Faro - All Inclusive and take advantage of a free breakfast buffet, a nightclub, and a bowling alley. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and free beach cabanas. Indulge in a body treatment, a massage, and a facial at Despacio Spa Centre, the onsite spa. The on-site international cuisine restaurant, Pez Dama (No kids allow), offers breakfast, lunch, and dinner. Enjoy the health club, as well as activities like scuba diving, snorkeling, and beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 swim-up bars and a beach bar.

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Carretera Uvero Alto Bavaro, Punta Cana, 23301
  • Place, Sirenis Aquagames Water Park
    ‪10 min walk‬
  • Place, beach near Uvero Alto
    ‪18 min walk‬
  • Place, Macao Beach
    ‪18 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite El Beso

8.6 out of 10
Excellent
(87 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

Swim Up Junior Suite El Beso

8.0 out of 10
Very good
(20 reviews)
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Rooftop Junior Suite El Beso

9.0 out of 10
Wonderful
(22 reviews)
  • Garden view
  • 1604 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Royal Master Suite Sea View El Beso

10.0 out of 10
Exceptional
(5 reviews)
  • Sea view
  • 1087 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Punta Cana

Located in Uvero Alto, El Beso Adults Only At Ocean El Faro - All Inclusive is within a 15-minute walk of popular sights such as Sirenis Aquagames Water Park. This 279-room, 5-star property has 2 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Sirenis Aquagames Water Park - 10 min walk - 0.6 miles
  • beach near Uvero Alto - 18 min walk - 1.0 mile
  • Macao Beach - 18 min drive - 7.8 miles
  • Bavaro Beach - 47 min drive - 21.9 miles
  • Punta Cana Beach - 53 min drive - 34.5 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 44 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬15 min walk
  • ‪Lobby Bar - ‬17 min walk
  • ‪Freestyle Tiered Pool and Bar - ‬20 min walk
  • ‪Wink - ‬18 min walk
  • ‪Spoon - ‬19 min walk

About this property

El Beso Adults Only At Ocean El Faro - All Inclusive

Guests of El Beso Adults Only At Ocean El Faro - All Inclusive have access to a full-service spa, 2 outdoor pools, and a nightclub. Free parking is available if you drive. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. Other amenities at this adults-only property include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and LCD TVs with cable channels. Other standard amenities include free minibar items, coffee makers, and hair dryers.
An outdoor tennis court and a health club are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Despacio Spa Centre. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Blue Moon (No kids allow)
  • Dolce Vita (Kids Allow)
  • Margarita (Kids allow)
  • Pez Dama (No kids allow)
  • Sakura (Kids Allow)

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Bowling alley
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,056 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 8 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2018
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is an adults only section located in the Ocean El Faro hotel.
This adults-only property is located within an all-ages resort; common areas and some facilities are shared. Guests have access to facilities and services at the entire resort.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ocean El Faro El Beso Adults All Inclusive Resort Punta Cana
Ocean El Faro El Beso Adults All Inclusive Resort
Ocean El Faro El Beso Adults All Inclusive Punta Cana
Ocean El Faro El Beso Adults All Inclusive
Ocean El Faro El Beso Adults All Inclusive
Resort Ocean El Faro El Beso Adults Only All Inclusive
Ocean El Faro El Beso Adults Only All Inclusive Punta Cana
Ocean El Faro El Beso Adults All Inclusive Resort Punta Cana
Ocean El Faro El Beso Adults All Inclusive Resort
Ocean El Faro El Beso Adults All Inclusive Punta Cana
Ocean Faro Beso Inclusive
Ocean El Faro El Beso Adults Only All Inclusive
El Beso Adults Only At Ocean El Faro All Inclusive
El Beso Adults Only At Ocean El Faro - All Inclusive Punta Cana

Frequently asked questions

Will I find all-inclusive options at El Beso Adults Only At Ocean El Faro - All Inclusive?

El Beso Adults Only At Ocean El Faro - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at El Beso Adults Only At Ocean El Faro - All Inclusive?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at El Beso Adults Only At Ocean El Faro - All Inclusive on May 5, 2026 start from $367, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at El Beso Adults Only At Ocean El Faro - All Inclusive?

El Beso Adults Only At Ocean El Faro - All Inclusive offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What can I see around El Beso Adults Only At Ocean El Faro - All Inclusive?

This property is situated in Uvero Alto within a short 12-minute walk of Sirenis Aquagames Water Park. You'll also find Macao Beach nearby.

Will I be able to park at El Beso Adults Only At Ocean El Faro - All Inclusive?

Yes, self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa available at El Beso Adults Only At Ocean El Faro - All Inclusive?

Despacio Spa Centre is the property's spa and services include body wraps, hydrotherapy, mani/pedis, and massages.

Are there luxury amenities available at El Beso Adults Only At Ocean El Faro - All Inclusive?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a beachfront restaurant, and a beach bar at this property.

Does El Beso Adults Only At Ocean El Faro - All Inclusive have a casino at the property?

No, El Beso Adults Only At Ocean El Faro - All Inclusive doesn't have a casino.

Will I find an indoor pool at El Beso Adults Only At Ocean El Faro - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

Is El Beso Adults Only At Ocean El Faro - All Inclusive good for couples?

This adults-only property offers many amenities for couples such as a beach and a beach bar with some guestrooms featuring a private hot tub.

Does El Beso Adults Only At Ocean El Faro - All Inclusive have a hot tub?

No, but guests can enjoy a sauna at this property.

Does El Beso Adults Only At Ocean El Faro - All Inclusive have a restaurant that serves breakfast?

Yes, El Beso Adults Only At Ocean El Faro - All Inclusive serves free buffet breakfast at Pez Dama (No kids allow) each morning.

Will El Beso Adults Only At Ocean El Faro - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at El Beso Adults Only At Ocean El Faro - All Inclusive.

Does El Beso Adults Only At Ocean El Faro - All Inclusive have connecting rooms available?

No, there aren't connecting guestrooms at this property.

How far is the airport from El Beso Adults Only At Ocean El Faro - All Inclusive?

The closest major airport to El Beso Adults Only At Ocean El Faro - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 26.8 mi away (44 minutes by car).

Can I book a room with a balcony at El Beso Adults Only At Ocean El Faro - All Inclusive?

Yes, some guestrooms at this property offer either a balcony and a terrace where guests can enjoy sea and garden views.

Does El Beso Adults Only At Ocean El Faro - All Inclusive host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at El Beso Adults Only At Ocean El Faro - All Inclusive.

El Beso Adults Only At Ocean El Faro - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 691 out of 1200 reviews
Rating 8 - Good. 269 out of 1200 reviews
Rating 6 - Okay. 138 out of 1200 reviews
Rating 4 - Poor. 55 out of 1200 reviews
Rating 2 - Terrible. 47 out of 1200 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jayme

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ 10/10 Guest Experience Thanks to Reinaldo! Reinaldo, Guest Experience Specialist at Ocean El Faro – El Beso Adults Only, truly made our stay unforgettable. From our very first day at the resort right through to getting on the shuttle to leave, he was incredibly attentive, thoughtful, and genuinely invested in making sure we had the best experience possible. He went above and beyond in every way — especially when he helped my fiancé plan the most perfect beach proposal. Every detail was handled with care, professionalism, and heart. To top it all off, he also arranged a private fine-dining dinner experience for us to celebrate, which was absolutely unforgettable. I cannot say enough about how grateful we are for Reinaldo and his involvement in making our stay a true 10/10. If you’re staying at Ocean El Faro El Beso, you are so lucky to have him — he is a huge reason we’ll remember this trip forever. Thank you, Reinaldo, for making such a special moment in our lives even more magical! 💍✨
Stayed 7 nights in Jan 2026

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff took care of every need, clean rooms, tidy yards and gorgeous beach front
Stayed 5 nights in Jan 2026

8/10 Good

KONSTANTIN

Stayed 7 nights in Nov 2025

10/10 Excellent

Adam

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, especially Reinaldo our Guest Services Specialist, Marcos who was at the beach most days, Darius at the El Beso Beach Bar, and the whole Blue Team. These staff members definitely made our trip most memorable and enjoyable and want to thank them for the time and effort they took to make our stay at Ocean El Faro the best. From: The Chin’Chillin Family
View of Lagoon from edge of property - Building 17 El Beso side
Stayed 7 nights in Jan 2026

10/10 Excellent

Stephenie

Liked: Cleanliness, amenities, property conditions & facilities
Clan rooms, very friendly staff, swim out room was the best move. Have been here twice - will come back!
Stayed 4 nights in Jan 2026

8/10 Good

Luc

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
El Beso resort gave us very good customer service at our arrival , fast check in and professional rooms was ready , clean , very well presented. We love the little extra by booking with Expedia our Butler service is name Jose Miguel Jimenez was amazing , present himself professionally, followed trough all our request came to see us every day could have ask better butler . thank You Jose , At the pool the animation by Cappuccino, Banna were also amazing and getting us to participate on all the activities and not to forget aqua fitness .Thank you , our server at the Buffet Celia always made sure we had a nice table and ready to serve our need . Overhaul we had a great vacation
Stayed 14 nights in Jan 2026

10/10 Excellent

Esther V

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mi experiencia en el hotel Ocean El Faro (El Beso) fue increíble, fui a celebrar mi cumpleaños pero quise celebrarlo sola y la verdad que quedé encantada, los servicios, comida, actividades, mi habitación y demás. Muchas gracias en especial a mi mayordomo José Miguel Jiménez por estar siempre al pendiente de mí y mis necesidades, definitivamente volvería de nuevo. (Esther V. Dominique)
Stayed 6 nights in Jan 2026

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Mackenzie Caryn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent an amazing week at El Beso. José Miguel was our go to guy. He was awesome with anything we needed. Dinner reservations, cake for a friends birthday, water and all other things we need. Property was beautiful, you can find a quiet area or if you want to be social lots of places with activities. Beaches is nice. Ocean in front of resorts was really rough but a beautiful lagoon was to the side. We had great meals at the restaurants we went to. I would recommend this resort.
Stayed 7 nights in Jan 2026

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was great!! We were so lucky to have Jose as our butler and he was phenomenal!! Would definitely recommend stay here!
Stayed 5 nights in Jan 2026

10/10 Excellent

Mathew-Kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is top tier if you want somewhere to relax and enjoy yourself, with a mix of fun and entertainment. The rooms were scrubbed daily, floors mopped and all requests followed as asked - Very clean! The staff and their service is what stood out the most - in the best way possible. From the start, it was an amazing experience. Jose, our concierge, is the one who made the trip even better with his incredible service. We never had to worry about reservations, and he continuously made sure we knew about all of the activities going on that day. Even on his days off, he was available at any time - I would go back to El Beso just for his service. It doesn't end there ; Ramon at Bluemoon has service that you could put up against anybody in the world ; Naomi at the pool bar made sure the drinks were never empty, all whilst keeping the energy up and having a smile - no matter the weather! All of the F&B staff were amazing and we didn't have a single bad experience. Overall, I would book this resort again in a heartbeat - it's a shame the trip wasn't even longer.
Stayed 8 nights in Jan 2026

8/10 Good

victor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great very clean i would of liked ice machines on the floor for easy access room stocked with liquor other then that it was a great experience
Stayed 7 nights in Jan 2026

10/10 Excellent

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at El Beso at Ocean El Faro and overall had a good experience. The resort is very large and offers a lot to do, with a fantastic entertainment team that really makes the atmosphere fun and lively. We stayed during NYE in a Junior Suite with a rooftop, and the room itself was spacious. The AC system and ceiling fan worked very well, which was much appreciated. That said, the room could definitely use some renovation. We didn’t have the hanging chair shown in the photos, one of the sinks was leaking, and the USB charger didn’t work. Our butler, Carlos Enrique, was very responsive and quickly arranged for someone to fix the sink. The USB still didn’t work, but we found a workaround. Carlos truly stood out—he was very helpful with dinner reservations, daily communication, and any requests we had, which made our stay much smoother. The Blue team at the pool was excellent and kept things energetic and fun throughout the day. The pool area itself was enjoyable, though it could have been cleaner at times. Overall, despite a few maintenance issues, we had a good experience thanks to the service and entertainment, and we enjoyed our time at the resort.
Stayed 7 nights in Dec 2025

10/10 Excellent

Meva Gail

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very impressed by staff, and their attention to our needs and wants, was a very relaxing and enjoyable experience. Kevin Paulino, our concierge went above and beyond to make us feel.comfortable and welcome. He took care of everything, leaving us with nothing to do but relax! ❤️
Stayed 7 nights in Jan 2026

6/10 Okay

Ricardo

Traveled with partner
Disliked: Property conditions & facilities
I want to predict by saying the best part of this resort is by far the food in the air down restaurants. The food saved this review. I wanted to love this resort so bad. There were some amazing things, and EXTREMELY frustrating things. When we first arrived we upgraded to “Privilege”. Roughly $130 per day additional per couple on the Adults only El Beso where we already had reservations. We did not expect it to be the Ritz, but expected real amenities…. It was spotty service to say the least, at times very good communication, and decent service……. However, everytime we hoped upgrading would be worth it, we were let down. Only do this is you book privilege ahead, and get the specific rooms on the beach. The privilege section on the beach is laughable. No one wants to sit 200’ back from the BEAUTIFUL ocean. However having all of 20 chairs on the beach for the entire Adults side is asinine. The private beach to the side of the beach is where everyone goes, and they should honestly look in to taking it over and cleaning all the trash off of it. It was a gorgeous beach with Mountain View’s!!! Please also clean the trash off the other side! It’s crazy…. We booked a rooftop jacuzzi room. Do not book this room. When we’re arrived to our room and the main toilet was not functional to start. There were so many issues with this room 17307. The fridge sounded like a plane taking off and was not once stocked for our “privilege” status. I don’t have enough characters to finish……..
Loved the friendly cats!!!
Our second room. Not bad, but issues.
Amazing steaks! Like so good.
Mountain View’s were nice, but so much trash next door.
Stayed 6 nights in Dec 2025

10/10 Excellent

Antoanela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We truly enjoyed our stay at El Beso at Ocean El Faro. There were plenty of amenities and activities for everyone. The staff was courteous and attentive, and even though we opted to be environmentally conscious and did not request daily bed changes, housekeeping still came in and kept the room consistently tidy. The idea of using bracelets to identify guest groups while also serving as room keys is such a neat and convenient concept. As someone who is very mindful of the environment, I was especially impressed that the air conditioning automatically turns off when the balcony door is open. I do have one small suggestion: consider making the pastries bite-sized. They all look so delicious that guests want to try several, but many end up half-eaten, which leads to unnecessary waste.
Stayed 7 nights in Dec 2025

10/10 Excellent

Eyal Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had Kevin as our concierge and he was great.
Stayed 7 nights in Dec 2025

10/10 Excellent

Tania

Stayed 3 nights in Jan 2026

10/10 Excellent

Shira

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Aside from the broken Jacuzzi and the aunt infestation in our room it was beautiful!! Everyone was so nice and said hi and that was something that we really appreciated
Stayed 9 nights in Dec 2025

2/10 Terrible

Michael, Highland

Disliked: Cleanliness, amenities, property conditions & facilities
First off I would like to say that some of the staff were okay. However, the resort is a total rip off. DO NOT STAY HERE!!!! Where do I begin. 1) When I got there I was quoted a price for my friend. I wanted to pay it right then but was told that the card reader was not working. When she arrived the next day the price miraculously went up by $ 500. 2) the resort needs a total facelift. The rooms old and dirty looking. 3) the food was awful Breakfast, lunch and dinner. 4) The resort lied about it being Adults Only. There were kids everywhere. It was a disaster.
Stayed 12 nights in Dec 2025

10/10 Excellent

Eddie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, amenities were great and staff was great. Kevin Paulino was fantastic as the butler.
Stayed 6 nights in Dec 2025

4/10 Poor

Jesseca

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
If you are thinking about visiting here please think again. For what we paid to come here it was absolutely not worth the money. As others have said, they claim to be, and charge customers as if they are a 5 star resort which they clearly are not. The service was generally bad with a few exceptions, rude employees, grumpy bartenders, every sit down meal we had was messed up, one entree would come out but not the other, the server would forget apps or desert if ordered, so we ate at the buffet the rest of the time and one of us got sick (possibly food poisoning). The spa couldn’t find our appointment or the woman after us. We were assigned a concierge to make reservations and help us navigate the resort though he was nonexistent until the second to last day when he shared a daily newsletter that showed what was going on there each day which would have been helpful on day 1 as we were there on NYE with no idea what they were doing to celebrate. Aggressive timeshare sales people trying to sell some BS timeshare program that clearly was a scam. When we went to leave after standing out front waiting for our ride next to a few employees for 20 minutes they wait til our ride gets there to tell us we need to check out first, rather than share that in the 20 minutes we are standing there, so we run back to tell them we are leaving. Very chaotic and inconsistent service, rude employees and staff and dirty rooms. If your thinking about visiting here please do not do it.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sarah, Quispamsis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely property with lovely staff. We did have some minor issues with noise outside our room in the middle of the night due to a pool table and pingpong, and it rained a lot one day and we had 2 leaks in our room. But upon speaking with the manager Manguel, he went above and beyond for us. He moved us to a beach front, suite with 2 rooms and all the amenities. We did notice too, that he took immediate action and the next time once the gazebo was closed they staff had taken away the pool cues and rackets. So no more late night noise.
Stayed 7 nights in Dec 2025

6/10 Okay

George, Old Toronto

Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful, food was good for the most part and the weather was great. The amenities and activities were great. The staff, 75% or so lack customer service skills and do not take initiative or don’t know how. Many staff need to improve language skills so communication is clear.
Stayed 7 nights in Dec 2025

8/10 Good

Arabinda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was enjoyable, staff is friendly, food is decent, beach is good, rooms are modern and spacious. However, I left a couple of items in my room by mistake. When I contacted the hotel within 24 hours of my checkout, they were not very helpful in locating the items that I left in my room. I never got them back.
Stayed 8 nights in Dec 2025