Clean, new, trolley service, entertainment and activities
The hotel was picturesque. The grounds are absolutely beautiful, clean, and spacious. The majority of the staff were extremely friendly and became like friends by the end of the stay. Stefany, Deborah, Leity
Me encantó este hotel!! El proceso con Orbitz fue excelente, ningún tipo de dificultad ni cambio de tarifa. La comida excelente, el complejo bellísimo, el personal muy amable. Mi esposo y yo fuimos por nuestro aniversario, ya queremos regresar! 😍😍😍😨
The Hotel is gorgeous!!! The more time I spent at the hotel, the more I loved every part of it. Decoration is exquisite, the same as the service and attention from all the staff. Really enjoyed the food and drinks as well. Would definitely go back.
The location was good, however the food was the same everyday for lunch and dinner, little to no variety. Along with that the service was slow, not very good, and at some times non existent.
Super place to stay. More then one Rest to eat. Open bar
Located in Uvero Alto, Ocean El Faro El Beso - Adults Only - All Inclusive is 6.1 mi (9.9 km) from Macao Beach. This 293-room, 4.5-star property has 4 outdoor pools along with a full-service spa and 10 restaurants.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10:00 AM. Enjoy dining at Blue Moon, one of 10 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
All 293 air-conditioned rooms provide free minibar items, coffee makers, and free newspapers. Guests can expect free WiFi and LCD TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, safes, and phones.
Guests of Ocean El Faro El Beso - Adults Only - All Inclusive have access to a full-service spa, 4 outdoor pools, and a nightclub. There's free parking and a free beach shuttle. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets. Other amenities at this adults-only property include a health club, an outdoor tennis court, and free WiFi in public areas.
On behalf of our entire management team here at Ocean el Faro, we regret to see this review from you. Primarily due to the bad experience you received while staying with us. We will pass this on to our executive team for the betterment of services. Best regar from management guest services.
Clean, new, trolley service, entertainment and activities
Dear Guest! Receive a warm regards from Ocean. We are glad to know that our services, cleanliness and activities were for your agreeable. We hope to see you soon and welcoming you again.
The hotel was picturesque. The grounds are absolutely beautiful, clean, and spacious. The majority of the staff were extremely friendly and became like friends by the end of the stay. Stefany, Deborah, Leity
Dear Guest. Thanks for let us know your feedbacks about your experience. We hop to see you soon
Thanks for let us know how was your experince with us, we hop to see and welcoming you very soon.
Me encantó este hotel!! El proceso con Orbitz fue excelente, ningún tipo de dificultad ni cambio de tarifa. La comida excelente, el complejo bellísimo, el personal muy amable. Mi esposo y yo fuimos por nuestro aniversario, ya queremos regresar! 😍😍😍😨
Estimado huésped. Nos alegra mucho que su experiencia con nosotros fuera de su agrado, esperamos verle pronto y pueda disfrutar. Saludos
The Hotel is gorgeous!!! The more time I spent at the hotel, the more I loved every part of it. Decoration is exquisite, the same as the service and attention from all the staff. Really enjoyed the food and drinks as well. Would definitely go back.
Thanks for let us know how was your experince with us, we hop to see and welcoming you very soon.
The location was good, however the food was the same everyday for lunch and dinner, little to no variety. Along with that the service was slow, not very good, and at some times non existent.
Dear Guest! From the Ocean El Faro, we reiterate sincerely and while we welcome your feedback on your stay. It is always a pleasure to receive feedback from our guests as they help us to continue our philosophy of service and continuous improvement. Your feedback helps us improve our level of service with particular emphasis on these areas of opportunity you mentioned in your valuable comments. Best regards,
Super place to stay. More then one Rest to eat. Open bar
Dear Guest! From the Ocean El Faro, we reiterate sincerely and while we welcome your feedback on your stay. It is always a pleasure to receive feedback from our guests as they help us to continue our philosophy of service and continuous improvement. Your feedback helps us improve our level of service with particular emphasis on these areas of opportunity you mentioned in your valuable comments. Best regards,
Dear Guest, We would like to thank you for sharing your opinion about your stay at Ocean El Faro by H10 We are pleased to know that you and your family had a good time among us and that we were able to reach your expectations by making your holidays an unforgettable experience. Your comments encourage us to continue providing that special touch who defines Ocean hotels It is our pleasure to serve you, Sincerely,
Greetings, On behalf of our entire team here at Ocean El Faro, thank you for providing us with your review. Best Regards, Guest Service Management