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Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

5.0 out of 5.0

Recent guest reviews

The check in delayed 2 hours. To obtain amenities it took 9 hours. The water park was closed. The characters were not displayed. You want to go to Nickelodeon to meet the characters. If you want to meet them for breakfast you must do timeshare or pay fee

👍....................................................

Loved: The employees, the food, the magnificent high-level decor in the day and at night, the entire hotel and system, Everything. 98% perfection. Disliked: Hotel clearly needs to solve the kelp/seaweed problem, for those of us like myself who only go for salt water and never go to the pool The hotel needs to set up professional nets that block the kelp/seaweed from coming in and then have boats on-call to repeatedly take the kelp/seaweed out of the water. I saw a tractor and a machine scoop up a lot of kelp/seaweed from the sand but that doesn't do anything because the seaweed is in the water and prevents everyone from going in and enjoying the water. The water is also a little rough with waves and rip tides so children at any age must be watched at all times. There are can be some big waves at times and you can get hurt, God-forbid. Just like on any beach (e.g., Jones Beach in New York or a beach on my island of Crete in Greece), parents need to supervise their children when waves are present.

This property was wonderful - a perfect blend of fun activities for kids while still feeling like a retreat for adults on vacation as well. Very clean and all staff were very polite and personable and went out of their way to make the vacation fun and memorable for both kids and adults in our party.

Hotel is nice and very comfortable and clean Great service was

Hotel and resort was great. Water park was perfect for kids. Staff was fantastic. Beach was not perfect, but a great place to relax. There is a"car sales-like" pitch from the parent company to buy into their membership which was a total waste of time and tainted my resort experience. I would recommend the resort not to include this aspect when we are paying a lot money to stay at their resort.

It was everything we thought and more The beach was beautiful The room was awesome and the food and drink were superb

Overall, great family vacation. A few things that were a negative. First, know that they are going to sell you hard on their "club" (time share) and if you tell them you are not interested, they are insanely rude! Most of the staff was pleasant, other than one particular conceriege named Anthony, he was the one that was rude after we said we wanted no part in buying into time share. Spacewalker was over-rated. The concept is cute, but doesn't meet expectations. Verdello was yummy, sugarcane buffet is great and lots of variety. Room service was good as well. Dobbio coffee shop had lits of yummy treats. The beach party buffet had the best food! Nickelodeon place was great for the kids. Just know to bring your child's floaties. They do a mass sliming everyday, so if you dont want to fork over $85, it's a fun option. Swim up rooms are great, they have a half length door you can lock for safety. Just beware some are in the shade all day. We had room 4112, shady most of the time, but rooms on the other side got good sun. We would go back again. Great for the kids and adults too.

Cleanest place I have ever been. Everything is spotless. Lots of food choices and fun activities for kids. Nickelodeon characters are around, but not intrusive or overwhelming.

everything was great exept we got food poisoning i ended up vomiting and in the enfermery, my husband and two aditional friends were in the same condition. really bad.

Very clean hotel but disappointed about program for kids. Stuff don’t spend a lot of time playing with kids but spending more time socializing between their stuff members and they don’t have anything interesting going on in their schedule for the day. You need to come and pick u you kid after every 2 hours for lunch or changes in activities. When I was in other not specialized for kids resorts my daughter didn’t wanted to be with us that’s how much fun she had in kids clubs. In this hotel she refused to go back there after 2 hours

I was not satisfied with thereon accommodating attitude the manager displayed when I spoke wither about my nephew's unhappiness with the water park closing for hours on our next to last day stay. then when he was allowed back in, the water park closed. After leaving the water park, we attempted to satisfy my nephew's love for the water, we went to the pool where we were shortly removed from by security. When a main attraction is closed, there needs to be some sort of accommodation made for patrons to supplement for the loss of the enjoyment of that attraction. Not to mention that my 6 year old nephew was only truly interested in the water and the disappointing news made him cry and then when removed from the pool made him cry again. Strong suggestion, managers of such nature should be trained to offer some sort of customer friendly gesture when dealing with patrons that have disappointing children and not appear so unempathetic to customers who pay to enjoy their facilities and don't get to do so. Moreover, the water park was closed totally on our last day there. This was an even bigger problem. This trip was particularly planned for my 6 year old nephew who enjoyment was limited versus accommodated. SHAME on Nickelodeon resort for ruining my nephew's experience.

It was Just OK. For a nickelodeon Resort it does not feel like one. Besides the water park, you really cant tell in the resort if its a nickelodean theme.

Family friendly hotel. Kids and parents have a great time Hotel staff very entertaining and engaging with children. Just kidding staff amazing with children. All children wanted to return to see what fun activities they had planned. Fun nightly activities for kids as well as adults ( e.g. beach party,magician,character show). Pleasently pleased with variety of food.

Excellent staff, installations, spa and kids clubs

Uvero Alto Punta Cana

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma places you 5.5 mi (8.8 km) from Macao Beach. This 208-room, 5-star property has a full-service spa, a free water park, and 9 restaurants.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 11 AM. This property is home to 9 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the property and get a beverage at the bar/lounge or coffee shop/café.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with digital channels. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include free minibar items, a balcony or patio, and an MP3 dock.


Property features

Guests of Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma have access to a full-service spa, a free water park, and an outdoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 80 per person one way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach property include a children's pool, a fitness center, and a spa tub.

Room options

Pad Suite

King 1 | Full 2 | Sleeps 4

Flat Swim-Up suite

King 1 | Sleeps 4

Swank Plunge Pool Suite

King 1 | Sleeps 4

Flat Suite

King 1 | Sleeps 4

Guest reviews for Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Everyone (46) Family (8)
1
Families Family with small children Families

The check in delayed 2 hours. To obtain amenities it took 9 hours. The water park was closed. The characters were not displayed. You want to go to Nickelodeon to meet the characters. If you want to meet them for breakfast you must do timeshare or pay fee

By on Jun 15, 2019

5
Families Families

👍....................................................

By on Jun 15, 2019

5
Family with small children

Loved: The employees, the food, the magnificent high-level decor in the day and at night, the entire hotel and system, Everything. 98% perfection. Disliked: Hotel clearly needs to solve the kelp/seaweed problem, for those of us like myself who only go for salt water and never go to the pool The hotel needs to set up professional nets that block the kelp/seaweed from coming in and then have boats on-call to repeatedly take the kelp/seaweed out of the water. I saw a tractor and a machine scoop up a lot of kelp/seaweed from the sand but that doesn't do anything because the seaweed is in the water and prevents everyone from going in and enjoying the water. The water is also a little rough with waves and rip tides so children at any age must be watched at all times. There are can be some big waves at times and you can get hurt, God-forbid. Just like on any beach (e.g., Jones Beach in New York or a beach on my island of Crete in Greece), parents need to supervise their children when waves are present.

By , from Westbury, NY, USA on Apr 24, 2019

Review comment responded on May 15, 2019

Hi Dr., Thank you so much for your review. It is a truly pleasure to know that we were able to satisfy your exceptions. Your comment really encourages our team to improve in all aspects and continue to deliver the great service our guests expect. We hope to see you back soon, we are already ready for your welcoming. Regards,

5
Families Family with small children

This property was wonderful - a perfect blend of fun activities for kids while still feeling like a retreat for adults on vacation as well. Very clean and all staff were very polite and personable and went out of their way to make the vacation fun and memorable for both kids and adults in our party.

By , from Virginia on Apr 9, 2019

Review comment responded on Apr 15, 2019

Dear Kristen, thank you very much for this review!! We are delighted to know you and your family had a wonderful time while with us! We hope to receive you soon in our hotel!

4
Everyone

By on Feb 2, 2019

Review comment responded on Apr 1, 2019

Dear Anonymous , Thank you very much for the 4 stars review!!

5
Everyone

By on Jan 7, 2019

Review comment responded on Jan 7, 2019

Dear Anonymous, Thank you for prividing us with your review! We are so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon. Sincerely,

5
Everyone

Hotel is nice and very comfortable and clean Great service was

By on Jan 3, 2019

Review comment responded on Jan 14, 2019

Thanks for the review, anonymous! We appreciate you took the time to provide us with your comments! Sincerely,

5
Everyone

Hotel and resort was great. Water park was perfect for kids. Staff was fantastic. Beach was not perfect, but a great place to relax. There is a"car sales-like" pitch from the parent company to buy into their membership which was a total waste of time and tainted my resort experience. I would recommend the resort not to include this aspect when we are paying a lot money to stay at their resort.

By , from New York, NY on Dec 22, 2018

Review comment responded on Dec 31, 2018

Dear John, We appreciate you taking the time to provide us with such candid feedback of your stay. Thank you for your positive comments and we are pleased that you had a good stay overall . We hope you can give as another opportunity to change your perception, and to receive you with open arms. Sincerely,

5
Everyone

It was everything we thought and more The beach was beautiful The room was awesome and the food and drink were superb

By on Dec 21, 2018

Review comment responded on Dec 23, 2018

Dear Anonymous, Thank you very much for providing us with your lovely 5 stars review. We aprecciate you took the time to let others know about the amazing experience in our hotel. We would be delighted to host you and your relatives many more times in our hotel. Sincerely,

4
Everyone

Overall, great family vacation. A few things that were a negative. First, know that they are going to sell you hard on their "club" (time share) and if you tell them you are not interested, they are insanely rude! Most of the staff was pleasant, other than one particular conceriege named Anthony, he was the one that was rude after we said we wanted no part in buying into time share. Spacewalker was over-rated. The concept is cute, but doesn't meet expectations. Verdello was yummy, sugarcane buffet is great and lots of variety. Room service was good as well. Dobbio coffee shop had lits of yummy treats. The beach party buffet had the best food! Nickelodeon place was great for the kids. Just know to bring your child's floaties. They do a mass sliming everyday, so if you dont want to fork over $85, it's a fun option. Swim up rooms are great, they have a half length door you can lock for safety. Just beware some are in the shade all day. We had room 4112, shady most of the time, but rooms on the other side got good sun. We would go back again. Great for the kids and adults too.

By on Dec 21, 2018

Review comment responded on Dec 23, 2018

Thank you very much for providing us with your honest review, BeanW We are sincerely glad to know you decided to visit us for your vacations. While we are glad to know you did enjoy the time while with us, we are saddened to learn we were not able to fully exceed your expectations. You may rest assured your comments have been shared with the involved departments for the corrective measures to be implemented right away. We hope to have the chance of hosting you once more in our property. Truly yours,

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Uvero Alto, Punta Cana, 23000