Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

5.0 star property

Choose dates to view prices

Photo gallery for Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Aerial view
Creator video - submitted by Your Travel Homegirl
9 outdoor pools, pool umbrellas, sun loungers
9 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Room (THE PINEAPPLE) | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Parking included

Explore the area

View in a map
Uvero Alto, Punta Cana, 23000
  • Place, Sirenis Aquagames Water Park
    ‪7 min drive‬
  • Place, Macao Beach
    ‪14 min drive‬
  • Place, Cana Bay Golf Club
    ‪23 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪61 min drive‬

Room options

Suite (PAD SUITE)

8.0 out of 10
Very good
(83 reviews)
  • Garden view
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (FLAT SUITE)

8.4 out of 10
Very good
(46 reviews)
  • Beach view
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (PAD SWIM UP SUITE)

7.6 out of 10
Good
(21 reviews)
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite (FLAT SWIM UP SUITE)

8.6 out of 10
Excellent
(38 reviews)
  • Resort view
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK PLUNGE POOL SUITE)

  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Pool Super Villa

  • Resort view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Beds

Suite (SWANK WRAPAROUND SWIM UP SUITE)

  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room (THE PINEAPPLE)

  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

Suite (NEST SUITE)

8.2 out of 10
Very good
(178 reviews)
  • Garden view
  • Sleeps 4
  • 1 King Bed

Suite (NEST SWIM UP SUITE)

8.2 out of 10
Very good
(69 reviews)
  • Resort view
  • Sleeps 4
  • 1 King Bed

Suite, Ocean View (SWANK)

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Suite (SWANK SUITE)

7.2 out of 10
Good
(11 reviews)
  • Garden view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the neighborhood

Punta Cana

Located in Uvero Alto, Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is 1.7 mi (2.8 km) from Sirenis Aquagames Water Park and within a 15-minute drive of Macao Beach. This 460-room, 5-star property has 9 outdoor pools along with a full-service spa and a free water park.

What's nearby

  • Sirenis Aquagames Water Park - 7 min drive - 2.1 miles
  • Macao Beach - 14 min drive - 5.8 miles
  • Cana Bay Golf Club - 23 min drive - 10.5 miles
  • Punta Blanca Golf Course - 25 min drive - 11.9 miles
  • Arena Gorda Beach - 28 min drive - 12.8 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 40 min drive

Restaurants

  • ‪Carnival - ‬15 min walk
  • ‪Coco Cafe - ‬8 min walk
  • ‪Wink - ‬17 min walk
  • ‪Showtime Bar - ‬6 min walk
  • ‪Faire - ‬14 min walk

About this property

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma features a full-service spa, 9 outdoor pools, and a free water park. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 80 per person one way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a lazy river, a children's pool, and a gym.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, balconies or patios, and MP3 docks.
2 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the property. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 9 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • BRGRS.PH
  • Fresco Bar & Grill
  • Kitchen 23 by Le Chic
  • Zest
  • Zest Character Breakfast

Things to do

  • 2 outdoor tennis courts
  • 9 outdoor pools
  • Archery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Stereo
  • Tennis lessons
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Changing table
  • Children's dinnerware
  • Children's pool
  • Dining table
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (32 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual doorbell notification
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Built in 2016
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free stocked minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 80 per person (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a fire extinguisher.

Property is also known as

Nickelodeon Hotels Resorts Punta Cana Hotel
Nickelodeon Hotels Resorts Hotel
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Gourmet All Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Gourmet Inclusive Karisma Hotel
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive Karisma
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet All Inclusive
Nickelodeon Hotels Resorts Punta Cana Gourmet Inclusive
Nickelodeon Hotels Resorts Punta Cana
Nickelodeon Hotels Resorts Punta Cana All Inclusive

Frequently asked questions

Are there all-inclusive rate plans at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is an all-inclusive resort and rates come with all meals and onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma on Mar 9, 2026 start from $659, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do near Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

This property is situated in Uvero Alto, close to Macao Beach and Sirenis Aquagames Water Park.

Will I be able to park at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Yes, valet and self parking are offered for free at the property. An electric car charging station is also available for guests.

Is there a spa at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, reflexology, and aromatherapy.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, beachside massages, and a poolside restaurant at this property.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma include a casino on the premises?

No, Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma doesn't have a casino.

Is there an indoor pool at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

No, this property doesn't have an indoor pool; however, there are 9 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

This beachfront property offers many amenities for couples such as a beach bar and some guestrooms include a private plunge pool and a private hot tub.

Are there hot tubs at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

No, but guests can enjoy a sauna at this property.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma have a restaurant with a breakfast menu?

Yes, Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma has 9 restaurants, and serves free buffet breakfast each morning.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma allow pets to stay free of charge?

No, pets aren't allowed at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma though service animals are welcome.

Are there connecting rooms at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

No, there aren't connecting guestrooms at this property.

What is the closest airport to Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

The closest major airport to Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma is Punta Cana Intl. Airport (PUJ), which is 25.3 mi away (40 minutes by car).

Can I book a room with a balcony at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma?

Yes, every guestroom at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma comes with a balcony/patio and some offer ocean and garden views.

Does Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma.

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 781 out of 2128 reviews
Rating 8 - Good. 441 out of 2128 reviews
Rating 6 - Okay. 367 out of 2128 reviews
Rating 4 - Poor. 231 out of 2128 reviews
Rating 2 - Terrible. 308 out of 2128 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Alexandra Christina

Stayed 6 nights in Nov 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing - in the restaurants, rooms, pools, activities. They were always efficient, friendly, professional and happy to assist!
Stayed 6 nights in Nov 2025

8/10 Good

saranya

Stayed 7 nights in Nov 2025

6/10 Okay

Samira

Traveled with family and small children
The building that our room was it was very noisy, lots of slamming doors middle of the night and staff were very loud and most of the staff either didn't know any English or very very little.
Stayed 7 nights in Nov 2025

6/10 Okay

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great and my room was awesome i have no complaints 👌 🙂
Stayed 2 nights in Nov 2025

2/10 Terrible

Shaban

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing Good About this Place ( If the Kids Say Dad I want to go back I do not like this place ) Thats a problem because in the first place we here for the kids very Poor From A to Z
Stayed 8 nights in Nov 2025

10/10 Excellent

Naima Abdullahi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I seen a lot of mixed reviews of this resort before coming. I travelled with my 2-year old daughter and husband. Not only did my daughter have the time of her life but we also enjoyed every moment. In fact she cried when we left saying she wants to stay! The weather was amazing. We enjoyed the food. The room was clean and every staff we encountered went above and beyond. We will definitely be returning.
Stayed 7 nights in Nov 2025

8/10 Good

Carin Nataly, loS ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
I can honestly state that my family and I had a great time at the resort. It was so much fun! No problems with the room, good food, and overall good service. I would go again if I had the chance. My 5 year old enjoyed the activities, water park, and beach. My teenager loved the cafe/ice cream shop and relaxing by the pool/beach. We all enjoyed the atmosphere during the day and night. We ate at Burgers, wok wok, and intergalactic restaurant. All three had great food! The only “bad” experience was the slow service at Wok Wok, but not enough to ruin our evening. We used their app to make restaurant reservations (not complicated) and the Karisma app to keep an eye out for activities (also, not complicated).
Stayed 4 nights in Nov 2025

6/10 Okay

Adam

Stayed 5 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

4/10 Poor

Rahulkumar

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the price. Terrible food, poor communication skills in staff, rudest staff ever encountered, resort restaurant really bad food, many times we noticed stale food, there is nothing near by where you can go eat or shop, tiles coming off in swimup pool, overall bad experience
Stayed 6 nights in Nov 2025

10/10 Excellent

Marina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about this resort: premises, entertainment, food, pools, slides, staff friendliness, amazing room. I highly recommend this resort to all, especially those with little children!
Stayed 10 nights in Nov 2025

2/10 Terrible

Colleen

Stayed 4 nights in Oct 2024

6/10 Okay

Shante

Food quality and options are horrible . Nothing to eat except room service at
Stayed 5 nights in Nov 2025

10/10 Excellent

erin

Stayed 6 nights in Nov 2025

6/10 Okay

Omar

Liked: Cleanliness, amenities, property conditions & facilities
We just got back from this hotel, 2 adults and three kids. We got the swimup flat suite, which was great for 5 people. the swimup pool was pretty cold, but the kids didnt seem to mind too much. the beach was great, the pools and the waterpark were also great and the temperature in those pools were fine. We also all loved the lazy river. Cons - the food was just okay. nothing amazing. the drinks were lacking. nothing special. our app to book restaurants did not work the entire time we were there. biggest con: we were staying in building 4 and there was this feature right outside our door where you step on a fake sewer and the ninja turtles theme song plays really loud. IT WAS SO FREAKING LOUD. The theme song still haunts me in my dreams. The kids would start jumping on it as early as 6am... and also all hours of the night! At first I thought it was cute, my kids also loved it. but after hearing the theme song while trying to sleep for the millionth time, it lost its appeal. one night it rained and I think the sensor got stuck....so it literally played non stop from 12am - 3am. I called the front desk and they said they would send someone to fix it but it was a while before it stopped. I know you are probably reading this and thinking that this isnt a big deal, but try keeping three kids asleep at 2 in the morning with TURTLES IN A HALF SHELL blaring in your ear on max volume lol.
Stayed 7 nights in Nov 2025

2/10 Terrible

Jenry

Poor customer service and one of our rooms got
Stayed 3 nights in Nov 2025

8/10 Good

Stephanie G Torres

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Los restaurantes buenísimos y la temática increíble, el Personal súper amable. Puntos que deben mejorar es mayor limpieza, aire acondicionado y las actividades acuáticas deben permitir a los adultos participar con sus hijos.
Stayed 2 nights in Nov 2025

4/10 Poor

Janet Helen

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Amenities
We booked this resort based on recommendations however it was extremely disappointing: Room: the PAD swim out suite was in disrepair, the bathroom doors did not work, the curtain between did not go up and down and the shower had no hot water. We reported this multiple times to the personal concierge however nothing was done until the resort manager was involved after 7 days of an 10 day vacation, we were moved to a different room. Food: Food was far from gourmet and at the à la carte restaurants we were frequently informed that the requested menu item was not available. Online it indicates more restaurant and bar options however only 4 à la carte restaurants were open through our stay. The Nick bistro was only used for character breakfasts and dinners which were an extra charge. Child amenities: despite asking multiple times and despite it being noted on the resorts website we were not able to get a change table or bottle warmer. It took the resort manager being involved to obtain these amenities. As I child friendly resort, I expected better entertainment throughout the day around the entire resort, not just at the spray park. Bars: many of the bars were closed including 3 of the 5 swim up bars. Liquor was watered down. Resort cleanliness: the resort overall was very clean and you could tell the took great pride in maintaining the resort appearances Staff: the staff were very friendly however struggled to assist when there were problems with the room
Stayed 10 nights in Nov 2025

10/10 Excellent

Bernardo

Stayed 4 nights in Nov 2025

8/10 Good

Abbas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall nice property and friendly staff. Good place for the kids.
Stayed 3 nights in Nov 2025

8/10 Good

Francheska

Traveled with family
Liked: Cleanliness
En general estuvo bien. Hotel es para niños de 2 a 13 años. Las piscinas limpias y el hotel en general limpio. La habitación limpia aunque puede mejorar.
Stayed 5 nights in Nov 2025

10/10 Excellent

Nayeli

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 5 days 4 night staff was extremely nice. Spend most of our time at the water park 10/10. We did the breakfast with characters that was the only thing was not our favorite but it was still fun. We plan on coming back next year.
Stayed 4 nights in Nov 2025

2/10 Terrible

Zaira

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Johana

Stayed 3 nights in Nov 2025