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Recent guest reviews

The property was clean, friendly staff, great food. Resort is perfect size. However, waterpark is a distance (away from every place else) but staff golf carts run all day to pick up at designated areas. The things I wasn't satisfied about are the restaurants near the beach closed at 4pm. Swim-up bar closes at 5pm. Regarding early evening entertainment, the kids seemed to enjoy the hoola hoops, bubbles, fresh popcorn). The early evening "family" entertainment was ok, but not up to par when compared to other resorts we've visited (2 to 3 man bands most nights, traditional dancing from the culture - 1 night, One night, a DJ with a black mask with flashing lights played hip hop music with lyrics my family deems as inappropriate for kids. Another family said their young child was scared. The entertainment later in the night at the live theatre (9:30- after 10pm) was also just ok (music on supplied headphones to dance near your chair and watch professionals dance on stage (silent dancing). Another night there was a compilation of music put together with dancing. In summary, I feel this resort is best for younger children. My 7yr old likes to watch Nickelodeon on tv but wasn't interested in the characters dressed in costume there nor the kids club (stocked with very young kids toys, a ball pit and a slide, crafts and games at designated times). Just be aware the nighly entertainment is low key and not over the top. Low budget, IMO.

Excelente comida, el personal muy atento, actividades recurrentes para los niños

The check in delayed 2 hours. To obtain amenities it took 9 hours. The water park was closed. The characters were not displayed. You want to go to Nickelodeon to meet the characters. If you want to meet them for breakfast you must do timeshare or pay fee

👍....................................................

Loved: The employees, the food, the magnificent high-level decor in the day and at night, the entire hotel and system, Everything. 98% perfection. Disliked: Hotel clearly needs to solve the kelp/seaweed problem, for those of us like myself who only go for salt water and never go to the pool The hotel needs to set up professional nets that block the kelp/seaweed from coming in and then have boats on-call to repeatedly take the kelp/seaweed out of the water. I saw a tractor and a machine scoop up a lot of kelp/seaweed from the sand but that doesn't do anything because the seaweed is in the water and prevents everyone from going in and enjoying the water. The water is also a little rough with waves and rip tides so children at any age must be watched at all times. There are can be some big waves at times and you can get hurt, God-forbid. Just like on any beach (e.g., Jones Beach in New York or a beach on my island of Crete in Greece), parents need to supervise their children when waves are present.

This property was wonderful - a perfect blend of fun activities for kids while still feeling like a retreat for adults on vacation as well. Very clean and all staff were very polite and personable and went out of their way to make the vacation fun and memorable for both kids and adults in our party.

Hotel is nice and very comfortable and clean Great service was

Hotel and resort was great. Water park was perfect for kids. Staff was fantastic. Beach was not perfect, but a great place to relax. There is a"car sales-like" pitch from the parent company to buy into their membership which was a total waste of time and tainted my resort experience. I would recommend the resort not to include this aspect when we are paying a lot money to stay at their resort.

It was everything we thought and more The beach was beautiful The room was awesome and the food and drink were superb

Overall, great family vacation. A few things that were a negative. First, know that they are going to sell you hard on their "club" (time share) and if you tell them you are not interested, they are insanely rude! Most of the staff was pleasant, other than one particular conceriege named Anthony, he was the one that was rude after we said we wanted no part in buying into time share. Spacewalker was over-rated. The concept is cute, but doesn't meet expectations. Verdello was yummy, sugarcane buffet is great and lots of variety. Room service was good as well. Dobbio coffee shop had lits of yummy treats. The beach party buffet had the best food! Nickelodeon place was great for the kids. Just know to bring your child's floaties. They do a mass sliming everyday, so if you dont want to fork over $85, it's a fun option. Swim up rooms are great, they have a half length door you can lock for safety. Just beware some are in the shade all day. We had room 4112, shady most of the time, but rooms on the other side got good sun. We would go back again. Great for the kids and adults too.

Cleanest place I have ever been. Everything is spotless. Lots of food choices and fun activities for kids. Nickelodeon characters are around, but not intrusive or overwhelming.

everything was great exept we got food poisoning i ended up vomiting and in the enfermery, my husband and two aditional friends were in the same condition. really bad.

Very clean hotel but disappointed about program for kids. Stuff don’t spend a lot of time playing with kids but spending more time socializing between their stuff members and they don’t have anything interesting going on in their schedule for the day. You need to come and pick u you kid after every 2 hours for lunch or changes in activities. When I was in other not specialized for kids resorts my daughter didn’t wanted to be with us that’s how much fun she had in kids clubs. In this hotel she refused to go back there after 2 hours

I was not satisfied with thereon accommodating attitude the manager displayed when I spoke wither about my nephew's unhappiness with the water park closing for hours on our next to last day stay. then when he was allowed back in, the water park closed. After leaving the water park, we attempted to satisfy my nephew's love for the water, we went to the pool where we were shortly removed from by security. When a main attraction is closed, there needs to be some sort of accommodation made for patrons to supplement for the loss of the enjoyment of that attraction. Not to mention that my 6 year old nephew was only truly interested in the water and the disappointing news made him cry and then when removed from the pool made him cry again. Strong suggestion, managers of such nature should be trained to offer some sort of customer friendly gesture when dealing with patrons that have disappointing children and not appear so unempathetic to customers who pay to enjoy their facilities and don't get to do so. Moreover, the water park was closed totally on our last day there. This was an even bigger problem. This trip was particularly planned for my 6 year old nephew who enjoyment was limited versus accommodated. SHAME on Nickelodeon resort for ruining my nephew's experience.

Uvero Alto Punta Cana

Hotel highlights

  • Free buffet breakfast
  • Free valet and self parking
  • Onsite dining
  • Free water park

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma places you 5.5 mi (8.8 km) from Macao Beach. This 5-star property has conveniences like a free water park, free valet parking, and a fitness center.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6 AM to 11 AM. This property is home to 9 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

All rooms feature free minibar items, balconies or patios, and MP3 docks. Beds sport premium bedding and bathrooms offer free toiletries. Coffee makers, safes, and phones are other standard amenities.


Property features

Built in 2016, the brand new Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma features a free water park, a children's pool, and a fitness center. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 80 per person one way. A multilingual staff is on hand to assist with concierge services and luggage storage. Other amenities at this all-inclusive property include a spa tub, outdoor tennis courts, and a free kid's club.

Room options

Suite (SWANK WRAPAROUND SWIM UP SUITE)

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Villa (Pool Super Villa)

1 Double Sofa Bed, 2 Twin Beds and 1 King Bed | Sleeps 6

Royal Suite (Swim Up)

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Suite (PAD Swim Up Suite)

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Everyone (49) Family (9)
4
Everyone

By on Mar 15, 2020

Review comment responded on Mar 16, 2020

Dear Guest, Thank you for the time taken sharing the rate of your recent stay with us, we truly appreciate the four-star rating you have generously bestowed on us and we hope to have the honor of hosting your stay once again in the near future! Kind Regards,

4
Family

The property was clean, friendly staff, great food. Resort is perfect size. However, waterpark is a distance (away from every place else) but staff golf carts run all day to pick up at designated areas. The things I wasn't satisfied about are the restaurants near the beach closed at 4pm. Swim-up bar closes at 5pm. Regarding early evening entertainment, the kids seemed to enjoy the hoola hoops, bubbles, fresh popcorn). The early evening "family" entertainment was ok, but not up to par when compared to other resorts we've visited (2 to 3 man bands most nights, traditional dancing from the culture - 1 night, One night, a DJ with a black mask with flashing lights played hip hop music with lyrics my family deems as inappropriate for kids. Another family said their young child was scared. The entertainment later in the night at the live theatre (9:30- after 10pm) was also just ok (music on supplied headphones to dance near your chair and watch professionals dance on stage (silent dancing). Another night there was a compilation of music put together with dancing. In summary, I feel this resort is best for younger children. My 7yr old likes to watch Nickelodeon on tv but wasn't interested in the characters dressed in costume there nor the kids club (stocked with very young kids toys, a ball pit and a slide, crafts and games at designated times). Just be aware the nighly entertainment is low key and not over the top. Low budget, IMO.

By on Dec 1, 2019

Review comment responded on Dec 2, 2019

Dear Guest, Thank you for your comments and for sharing your experiences with the community. We are known to provide our guests with exceptional stays from the moment our guests arrive to the time they leave. It is so disappointing knowing you had challenges during your stay and this ultimately affected your overall experience with us. Please rest assured we have addressed your experiences with the corresponding department heads for their internal review. In the future, we hope to have an opportunity to host you for a stay that truly exceeds your expectations. Kind Regards,

5
Family with small children

Excelente comida, el personal muy atento, actividades recurrentes para los niños

By , from Nickelodeon Punta Cana on Sep 30, 2019

5
Everyone

By on Sep 9, 2019

Review comment responded on Sep 12, 2019

Dear Guest, Thank you for the time taken to provide us with the rate of your recent stay with us, our mission is to make every stay as close to perfection ensuring our guest with the most relaxing experience. We look forward to hosting you here at Nickelodeon Hotels & Resorts Punta Cana many times more in the future. Kind Regards,

1
Family Family with small children Family

The check in delayed 2 hours. To obtain amenities it took 9 hours. The water park was closed. The characters were not displayed. You want to go to Nickelodeon to meet the characters. If you want to meet them for breakfast you must do timeshare or pay fee

By on Jun 15, 2019

Review comment responded on Jul 2, 2019

Dear Guest, On behalf of the management team and our staff at Nickelodeon Resort Punta Cana, we appreciate the time taken to write about your recent experience. It is with great regret to hear about the inconsistencies with the level of service you encountered. Please rest assured we have addressed your experiences with the corresponding department heads for their internal review. Our mission is to make every stay as close to perfection ensuring our guest with the most relaxing experience. Kind Regards,

5
Family Family

👍....................................................

By on Jun 15, 2019

Review comment responded on Jun 25, 2019

Dear Anonymous, Thank you very much for your review!

5
Family with small children

Loved: The employees, the food, the magnificent high-level decor in the day and at night, the entire hotel and system, Everything. 98% perfection. Disliked: Hotel clearly needs to solve the kelp/seaweed problem, for those of us like myself who only go for salt water and never go to the pool The hotel needs to set up professional nets that block the kelp/seaweed from coming in and then have boats on-call to repeatedly take the kelp/seaweed out of the water. I saw a tractor and a machine scoop up a lot of kelp/seaweed from the sand but that doesn't do anything because the seaweed is in the water and prevents everyone from going in and enjoying the water. The water is also a little rough with waves and rip tides so children at any age must be watched at all times. There are can be some big waves at times and you can get hurt, God-forbid. Just like on any beach (e.g., Jones Beach in New York or a beach on my island of Crete in Greece), parents need to supervise their children when waves are present.

By , from Westbury, NY, USA on Apr 24, 2019

Review comment responded on May 15, 2019

Hi Dr., Thank you so much for your review. It is a truly pleasure to know that we were able to satisfy your exceptions. Your comment really encourages our team to improve in all aspects and continue to deliver the great service our guests expect. We hope to see you back soon, we are already ready for your welcoming. Regards,

5
Family Family with small children

This property was wonderful - a perfect blend of fun activities for kids while still feeling like a retreat for adults on vacation as well. Very clean and all staff were very polite and personable and went out of their way to make the vacation fun and memorable for both kids and adults in our party.

By , from Virginia on Apr 9, 2019

Review comment responded on Apr 15, 2019

Dear Kristen, thank you very much for this review!! We are delighted to know you and your family had a wonderful time while with us! We hope to receive you soon in our hotel!

4
Everyone

By on Feb 2, 2019

Review comment responded on Apr 1, 2019

Dear Anonymous , Thank you very much for the 4 stars review!!

5
Everyone

By on Jan 7, 2019

Review comment responded on Jan 7, 2019

Dear Anonymous, Thank you for prividing us with your review! We are so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon. Sincerely,

Nickelodeon Hotels & Resorts Punta Cana, Gourmet All Inclusive by Karisma

Uvero Alto, Punta Cana, 23000
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