2/10 Terrible
Tanzir
Traveled with family and small children
Jan 12, 2026
Liked: Cleanliness
Our stay at Grand Sirenis Punta Cana Resort & Aquagames was disappointing and not worth the price. We booked an “oceanfront” room, only to find that the ocean was barely visible from the balcony—clearly misleading, as the photos on their website appear to be from premium member-only rooms. The rooms are located far from the main lobby and restaurants, and the lack of an accessible cart service feels like a deliberate tactic to push guests into buying their private membership. Food was just average: while there are several restaurant options, the buffet menu never changed during our stay, making meals repetitive and boring very quickly. The worst part, however, was the aggressive and deceptive membership sales pitch. We were told the tour would take a maximum of 90 minutes, but it dragged on for nearly 3 hours. The so-called VIP breakfast was mediocre with very limited choices, and the finance representative we had to meet at the end was rude and unprofessional, clearly upset when we declined the offer. Overall, the resort feels more focused on upselling memberships than providing an honest, relaxing guest experience, and we would not recommend it.
Tanzir
Stayed 4 nights in Nov 2025
