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Recent guest reviews

Had a wonderful time great experience I’ll definitely do it again

I would recommend that anyone staying here bring plenty of bottle water. The reason the bottle of water that is put in your room is already used and they refilled it with tap water give it back to the guest. They don't even have a convenience store where you can buy your own water. The beach is very nice but to bad we couldn't stay in the water to much seaweed everyday. JUST BE CAREFULL WITH THE DRINKING WATER.

Treat grass for mosquitoes

The beach was amazing. There were only a few good food options in the buffet. The restaurants served the same food that was in the buffet. The junior suite didn’t have doors for the bathroom.

La propiedad está muy buena , grande y con varias instalaciones de diversión. Sugiero mejorar la limpieza del buffet, cuidar mas de los alimento que se ponen a los huéspedes. La animación no estuvo mal pero puede ser mas variado durante el dia .El personal es súper amable y divertido . La disco y el casino muy lindo y organizado.

Loved the pool area.

Worst customer dervice. Horrible food. Unprofessional staff.

Dormitorios familiares espectaculares. Altamente recomendado. Empleados muy serviciales.

The resort was average for an all inclusive. Food was poor, service was very poor, and no air conditioning in our room. The beach was full of seaweed. Kids didn’t use the beach once due to the massive amounts. The jacuzzi on the patio was nice and sports bar was the best area to eat quickly. The entire property seemed severely understaffed and staff was generally short and unpleasant.

On the way back, the car arrived half an hour earlier than agreed, and left us. I had to pay a taxi $30 dollars I hope you give me back

Lugar increible, amé la vista de toda la propiedad y buenos cuartos, lo unico que no me gusto es que durante toda la estadia tube problemas con el aire acondicionado del cuarto, lo verificaban pero siguió igual.

Not enough shiws and entertainment. Needs more dominican music not english music. I also was verbally abused by a buffett manager named francis woss. The steak restaurant. Total failure

Carretera Bávaro Km. 1 Punta Cana La Altagracia

Hotel highlights

  • Walking distance to Bavaro Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Barceló Bávaro Palace - All Inclusive places you within a leisurely stroll of Bavaro Beach and The Lakes Barcelo Bavaro Golf Course. This 1402-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a private beach, and a golf course. Located centrally in Punta Cana, it's connected to the convention center and also close to Cocotal Golf and Country Club and Bavaro Lagoon.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 11:00 AM. There are ample dining options with 7 onsite restaurants, including Miramar Buffet, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Balconies, sitting areas, and refrigerators are other standard amenities.


Property features

Barceló Bávaro Palace - All Inclusive features a private beach, a golf course, and a full-service spa. You can take advantage of free parking, along with an area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this all-inclusive property include 4 outdoor pools, a water park, and a nightclub.

Room options

Family Duplex

1 King Bed | Sleeps 4

Family Room

1 King Bed | Sleeps 5

Junior Suite

1 King Bed | Sleeps 4

Junior Suite (Family Premium Level)

1 King Bed | Sleeps 6

Guest reviews for Barceló Bávaro Palace - All Inclusive

Everyone (54) Couples (29) Family (57)
5
Everyone

Had a wonderful time great experience I’ll definitely do it again

By on Sep 10, 2023

Review comment responded on Sep 11, 2023

Dear guest,Receive a cordial greeting from the entire team that makes up Barceló Bávaro Palace.We would like to thank you for choosing the Barceló Bávaro Palace hotel for your vacation, it is always a pleasure to welcome our most loyal guests year after year.We want to thank you and your family for choosing us as your vacation destination, as well as for taking the time to write to us and tell us your impressions about the pleasant experience you had during your stay. We love to hear that we were able to provide you and your family with a memorable vacation. We appreciate the time you took to share your experience and the kind comments about our team.We are delighted that you enjoyed your stay with us. Thank you for choosing us when you visit the area. We look forward to welcoming you again very soon.Cordially,Cesar Güílamo.Director: Barceló Bávaro Palace

4
Everyone

By on Sep 5, 2023

Review comment responded on Sep 7, 2023

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

5
Everyone

By on Aug 20, 2023

Review comment responded on Sep 9, 2023

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

2
Family with small children

I would recommend that anyone staying here bring plenty of bottle water. The reason the bottle of water that is put in your room is already used and they refilled it with tap water give it back to the guest. They don't even have a convenience store where you can buy your own water. The beach is very nice but to bad we couldn't stay in the water to much seaweed everyday. JUST BE CAREFULL WITH THE DRINKING WATER.

By on Aug 16, 2023

Review comment responded on Aug 17, 2023

Dear Guest,Receive a cordial greeting from the entire team that makes up Barceló Bávaro Palace.We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We appreciate you highlighting our Beach, it is with no doubt a beautiful treasure.For your information and tranquility, we work with the established hygiene and sanitization standards, which are continuously monitored. We currently have a consultant from a company international and recognized company called Cristal Americas, which periodically audits our hotels in all Hygiene and Sanitation procedures. As well as one of the tests that are sampled It is the water that our guests consume in different areas of the hotel. In all areas, the water available to guests is purified and, as one of the standards of our room, water bottles are placed and changed according to use, not refilled. It is worth mentioning that the only water that is not purified and that we do not recommend is tap water.Please accept my apologies if this was not your impression while you were staying at our property, we appreciate the time you took to send us your impressions as they help us focus on those aspects that require significant improvements.We hope you will give us a second chance to show you our commitment to excellence.Cordially,César GüílamoDirector: Barceló Bávaro Palace.

5
Everyone

Treat grass for mosquitoes

By on Aug 15, 2023

Review comment responded on Aug 17, 2023

Dear Guest,Receive a cordial greeting from the entire team that makes up Barceló Bávaro Palace.Thank you for reviewing your recent stay in our Barceló Bávaro Palace. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.We lament the inconvenient with the mosquitos let me explain you we are compelled to fumigate with more frequency than usual to avoid the proliferation of insects. Please, be sure that we will take the issues mentioned above into great consideration with the aim of better service.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Cordially,César GüílamoDirector: Barceló Bávaro Palace.

4
Family with small children

The beach was amazing. There were only a few good food options in the buffet. The restaurants served the same food that was in the buffet. The junior suite didn’t have doors for the bathroom.

By on Aug 14, 2023

Review comment responded on Aug 14, 2023

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

4
Family

La propiedad está muy buena , grande y con varias instalaciones de diversión. Sugiero mejorar la limpieza del buffet, cuidar mas de los alimento que se ponen a los huéspedes. La animación no estuvo mal pero puede ser mas variado durante el dia .El personal es súper amable y divertido . La disco y el casino muy lindo y organizado.

By on Aug 1, 2023

Review comment responded on Aug 5, 2023

Estimado Huésped,Reciba un cordial saludo de todo el equipo que conforma Barceló Bávaro Palace.Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.Estamos encantados de leer sus comentarios alabando a nuestro personal, puesto que nos esforzamos diariamente en ofrecer un servicio atento y personalizado a nuestros clientes. Nuestro personal es muy valioso, ya que está exclusivamente orientado al cliente.Lamentamos que nuestro bufet no cumplió con sus expectativas, a su vez informarle que contamos con un Coordinador de Control de Calidad en cada propiedad para garantizar el adecuado seguimiento a los procedimientos de alimentación y bebidas. Puede estar seguro de que sus comentarios serán compartidos con nuestro equipo. Esperamos darle la bienvenida muy pronto de nuevo en esta su casa en la República Dominicana.Cordialmente,Cesar Güílamo.Director: Barceló Bávaro Palace

3
Partner Couples

Loved the pool area.

By on Jul 23, 2023

Review comment responded on Jul 23, 2023

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

1
Family

Worst customer dervice. Horrible food. Unprofessional staff.

By on Jul 21, 2023

Review comment responded on Aug 5, 2023

Dear Guest Receive a warm greeting from all the team that makes Barceló Bávaro Palace.We regret that your stay with us has not been entirely positive since it is the opposite of what we would have wanted. We hope to have a second chance to demonstrate our commitment to excellence in service.Sincerely,Cesar GüílamoGeneral Manager at Barceló Bávaro Palace.

5
Family

Dormitorios familiares espectaculares. Altamente recomendado. Empleados muy serviciales.

By on Jul 21, 2023

Review comment responded on Jul 22, 2023

Estimado Huésped,Reciba un cordial saludo de todo el equipo que conforma Barceló Bávaro Palace.Nos encanta escuchar que fuimos capaces de brindarle a Usted y su familia unas vacaciones memorables. Le agradecemos el tiempo que se tomó para compartir su experiencia y los gentiles comentarios sobre nuestro equipo humano.Estamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos cuando visita la zona. Esperamos poder darle la bienvenida de nuevo muy pronto.Cordialmente,Cesar Güílamo.Director: Barceló Bávaro Palace

Barceló Bávaro Palace - All Inclusive

Carretera Bávaro Km. 1, Punta Cana, La Altagracia 23301
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