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Barceló Bávaro Palace - All Inclusive

4.5 out of 5.0

Barceló Bávaro Palace - All Inclusive

4.5 out of 5.0

Recent guest reviews

Very nice hotel with everything in need beutifuls views

Nice hoyel but I think that the courtines have to be change, the one in my room were ripe, the room were clean too late, some staff member were nicer with the white tourists but the latin toiris I feel are not treated as nice. Over all I had a good time I like the food it was very nice.

Ok experience, no free WiFi, no discount for items and extremely high price to buy things at the hot6

very very nice hotel/resort, close to beach, every thing within walkable distance .. lots of activities ..

Hotel staff are extremely rude and don’t want to help. Also the food is dreadful especially the breakfast (watered down eggs and stale bread) Good luck with dinner reservations, only time you’ll get a reservation is 9:30 or later and you’re lucky if they even make the reservation, twice during my stay they messed up the reservation and I couldn’t eat at the restaurant I reserved. Rooms smell really gross, a combination of rotten eggs and fart, don’t be surprised if you see bugs as well. Our room was on the golf course backing up to a pond so it caused an influx of bugs in our room and patio.

Beautiful resort with very friendly staff. Make reservations at the on-site restaurants because the buffet can be a bit unsatisfying.

Excellent resort! Highly recommended! Great staff wonderful food, many restaurants and lots of stuff to do!

I finally got to be treated as a vip. please continue to offer this to me for my loyalty

We had an amazing time at this wonderful resort, staff were very friendly and helpful and the food was amazing quality, lots of choice, beach is beautiful and pools are really good with great drinks choices,

It's Ok but isn't for more then 4/5 stars.I did visit last year Bahia Principe and over there was with 150$ cheaper per person for 7 days,and quality is the same and you can save 600$ if your family is from 4 people's.More then people from the staff don't speak English.I order white wine they bring me red...The worst think is internet.They charge you 5$ per day per device for Wi-Fi and quality is poor.Food is the same thing every single day.

Very Family Friendly hotel ; Close to the beach; Well maintained

We had an overall good stay. However we booked a room with a king size bed and non smoking. That is not what they gave us.

I will never be going back there again! Everybody has their hand out but nobody really wants to do anything for it.!

Even dough the hotel complex is very large and there is a lot of people, you really don't feel it. We had an excellent experience. I would go again

The whole Palace was gorgeous and very huge but we had an issue with one of the outside servers he was hitting on a married woman which caused A disruption in our trip and an argument and he had his name tag on I'll just call him the lion

Perfect amazing I’ll be back . Everything was more than we could’ve imagined

Nice buildings but staff is not trained. Bartenders and servers are rude and vulgar. If you are looking for refinement, this is not the place! The beach is beautiful but the ocean is full of seaweed, impossible to go in

Carretera Bávaro Km. 1 Punta Cana La Altagracia

Hotel highlights

  • Walking distance to Bavaro Beach
  • Free parking
  • Onsite dining
  • Spa

Located in Playa Bibijagua, Barceló Bávaro Palace - All Inclusive is within a 5-minute walk of sights such as Bavaro Beach and Dolphin Island. This 1402-room, 4.5-star resort welcomes business and leisure travelers with 4 outdoor pools, a private beach, and a golf course. It's on a lake and also close to Bavaro Lagoon and Palma Real Shopping Village.


Dining

Relish the international cuisine at Miramar Buffet, one of 11 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café.


Rooms

A flat-screen TV comes with cable channels and pay movies, and guests can stay connected with WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a balcony, a minibar, and a coffee maker.


Property features

Barceló Bávaro Palace - All Inclusive features a private beach, a golf course, and a full-service spa. There's free parking, as well as an airport shuttle for a fee (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive resort include 4 outdoor pools, a casino, and a water park.

Room options

Panoramic Suite, Oceanfront (Premium Level 2 Adults)

King 1 | Full 2 | Sleeps 2

Family Room (2 Adults, 3 Children)

King 1 | Full 2 | Sleeps 5

Suite, Oceanfront (Premium Level 2 Adults)

King 1 | Sleeps 2

Junior Suite (1 Adult)

King 1 | Sleeps 1

Guest reviews for Barceló Bávaro Palace - All Inclusive

Everyone (138) Family (1)
4
Everyone

Nice hoyel but I think that the courtines have to be change, the one in my room were ripe, the room were clean too late, some staff member were nicer with the white tourists but the latin toiris I feel are not treated as nice. Over all I had a good time I like the food it was very nice.

By on Jan 11, 2019

4
Everyone

Ok experience, no free WiFi, no discount for items and extremely high price to buy things at the hot6

By on Dec 31, 2018

Review comment responded on Jan 1, 2019

Dear Guest, We thank you for taking the time to bring your concerns to our attention since it is through communications of this nature that we are given an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from our resort. As you may understand, our main goal strives in having a great ambience to satisfy our guests’ requirements; therefore we regret that we were not able to fulfill your expectations. We can assure you that it was never our intention make you feel uncomfortable. Please be assured that your comments will be taken into consideration and that they will help us to improve our services. We hope you might consider returning to the hotel in the future. There is nothing that makes us feel better than to have the opportunity to welcome you and demonstrate you our commitment to excellent service. Best Regards, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

5
Everyone

very very nice hotel/resort, close to beach, every thing within walkable distance .. lots of activities ..

By , from Bridgewater, NJ on Dec 18, 2018

Review comment responded on Dec 24, 2018

Dear Guest, Thank you very much for having chosen our Barceló Bávaro Palace once again for your vacation in Punta Cana. We appreciate the time you have taken to share this nice comment about your stay with us. In Barceló Hotels & Resorts our main goal is the total satisfaction of our guest, so we are more than pleased of knowing we achieved our goal with you. Hope to welcome you soon in our little Caribbean paradise. Best Regards, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

1
Everyone

Hotel staff are extremely rude and don’t want to help. Also the food is dreadful especially the breakfast (watered down eggs and stale bread) Good luck with dinner reservations, only time you’ll get a reservation is 9:30 or later and you’re lucky if they even make the reservation, twice during my stay they messed up the reservation and I couldn’t eat at the restaurant I reserved. Rooms smell really gross, a combination of rotten eggs and fart, don’t be surprised if you see bugs as well. Our room was on the golf course backing up to a pond so it caused an influx of bugs in our room and patio.

By on Dec 14, 2018

Review comment responded on Dec 26, 2018

Dear Guest, Thank you for having chosen Barceló Bávaro Palace for your family vacations and for taking the time to share your impressions about your stay with us. We are sorry that your vacation did not turn out as you expected. I can assure you that it was never our intention make you felt uncomfortable or unattended, we are very sorry of not having achieved your satisfaction and we apologize if you perceived lack of attention from our part. I can assure you that it was never our intention, on the contrary our personnel is trained to accomplish our guests' requirements and needs as much as we can. We extend our sincere apologies if this was not the case. There would be no biggest reward than to have the opportunity to welcome you and your family once again and that their last experience not be a motive not to stay with us in the future neither that you do not recommend us with your clients. Best Regards, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

5
Everyone

Beautiful resort with very friendly staff. Make reservations at the on-site restaurants because the buffet can be a bit unsatisfying.

By on Dec 10, 2018

Review comment responded on Dec 11, 2018

Dear Guest, Receive a cordial greeting from all the team working at Barceló Bávaro Palace. Thank you very much for having selected us as your holiday destination and for taken your valued time to share your experience We really appreciated your feedback, which is received it with gratitude since our guests’ opinion in regards to their experience is very important and assistance to us. We do our utmost to ensure that our guests can enjoy an enriching dining experience in an unrivaled setting and with an excellent service. Our restaurant team will continue working to surprise you with delicious international and local dishes on your next visit. Thank you very much for your comments about our service and we appreciate in fact to know that your vacation was memorable. Regards, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

5
Everyone

Excellent resort! Highly recommended! Great staff wonderful food, many restaurants and lots of stuff to do!

By on Dec 9, 2018

Review comment responded on Dec 10, 2018

Dear Guest, We really appreciate that you share your positive experience in regards to your stay in our Barceló Bávaro Palace in the Expedia’s page. We have no words to express our happiness for such a great review, it looks like the whole team was able to be there whenever you needed, the level of service you have experienced is what we aim to, being able to accomplish this, encourage us to work harder in order to make this happen to every one of our guests. I will share this review with our staff; they need to be aware that their job is being noticed with a great result. We hope that when returning to the Dominican Republic, you will give us the opportunity to welcome you again at our resort. Regards, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace

5
Everyone

I finally got to be treated as a vip. please continue to offer this to me for my loyalty

By on Dec 7, 2018

Review comment responded on Dec 10, 2018

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace and we would be grateful to welcome you back in our little Caribbean paradise. Regards, Javier Cordero Gilsanz Director General Barceló Bávaro Palace

5
Everyone

We had an amazing time at this wonderful resort, staff were very friendly and helpful and the food was amazing quality, lots of choice, beach is beautiful and pools are really good with great drinks choices,

By on Dec 1, 2018

Review comment responded on Dec 8, 2018

Dear Guest, Thank you for having chosen Barceló Bávaro Palace. We appreciate the time you have taken to share this kind comment about your vacation with us. It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. At Barceló Hotels & Resorts we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that we have achieved our goal. This definitely strengthens our philosophy of seeking the highest level of service excellence. We hope that when returning to the Dominican Republic, you will give us the opportunity to welcome you again at our resort. Sincerely, Javier Cordero Gilsanz Director General Barceló Bávaro Palace

4
Everyone

It's Ok but isn't for more then 4/5 stars.I did visit last year Bahia Principe and over there was with 150$ cheaper per person for 7 days,and quality is the same and you can save 600$ if your family is from 4 people's.More then people from the staff don't speak English.I order white wine they bring me red...The worst think is internet.They charge you 5$ per day per device for Wi-Fi and quality is poor.Food is the same thing every single day.

By on Nov 30, 2018

Review comment responded on Dec 2, 2018

Dear Guest, Thank you for having chosen Barceló Bávaro Palace for your family vacations and for taking the time to share your impressions about your stay with us. We are sorry that your vacation did not turn out as you expected. I can assure you that it was never our intention make you felt uncomfortable or unattended, we are very sorry of not having achieved your satisfaction and we apologize if you perceived lack of attention from our part. I can assure you that it was never our intention, on the contrary our personnel is trained to accomplish our guests' requirements and needs as much as we can. We extend our sincere apologies if this was not the case. There would be no biggest reward than to have the opportunity to welcome you and your family once again and that their last experience not be a motive not to stay with us in the future neither that you do not recommend us with your clients. Sincerely, Javier Cordero Gilsanz, General Manager at Barceló Bávaro Palace.

5
Everyone

Very Family Friendly hotel ; Close to the beach; Well maintained

By on Nov 27, 2018

Review comment responded on Nov 29, 2018

Estimado Huesped, Muchas gracias por haber escogido nuestro Barceló Bávaro Palace como destino de vacaciones. Será un placer volver a recibirles y seguir ofreciéndoles las mejores vacaciones. Atentamente, Javier Cordero Gilsanz Director General Barceló Bávaro Palace

Barceló Bávaro Palace - All Inclusive

Carretera Bávaro Km. 1, Punta Cana, La Altagracia 23301