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Grand Palladium Punta Cana Resort & Spa - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Grand Palladium Punta Cana Resort & Spa - All Inclusive

Aerial view
Creator video
Deluxe Poolside | Premium bedding, memory foam beds, free minibar, in-room safe
Lobby sitting area
Junior Suite Garden View | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Bávaro, El Cortecito, Punta Cana, La Altagracia, 23000
  • Place, Cortecito Beach
    ‪3 min walk‬
  • Place, Casino Avalon Princess
    ‪18 min walk‬
  • Place, Los Corales Beach
    ‪3 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Single Room Deluxe with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Single Room Deluxe with Garden View

  • 376 sq ft
  • Sleeps 1

View all photos for Loft with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft with Garden View

  • 645 sq ft
  • Sleeps 1

View all photos for Suite Junior with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 1

View all photos for Double Room Deluxe with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Double Room Deluxe with Garden View

  • 376 sq ft
  • Sleeps 2

View all photos for Loft with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft with Garden View

  • 645 sq ft
  • Sleeps 2

View all photos for Suite Junior with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 2

View all photos for Loft with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft with Garden View

  • 645 sq ft
  • Sleeps 3

View all photos for Suite Junior with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 3

View all photos for Loft with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft with Garden View

  • 645 sq ft
  • Sleeps 4

View all photos for Suite Junior with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 4

View all photos for Loft with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft with Garden View

  • 645 sq ft
  • Sleeps 3

View all photos for Triple Suite Junior with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Triple Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 3

View all photos for Loft with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Loft with Garden View

  • 645 sq ft
  • Sleeps 4

View all photos for Suite Junior with Garden View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 452 sq ft
  • Sleeps 4

View all photos for Deluxe Garden View

View from room

Deluxe Garden View

8.8 out of 10
Excellent
(65 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

Junior Suite Garden View | Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Garden View

8.0 out of 10
Very good
(38 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View Single Use

View from room

Deluxe Garden View Single Use

8.2 out of 10
Very good
(26 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Loft Suite Garden View

Loft Suite Garden View | Premium bedding, memory foam beds, free minibar, in-room safe

Loft Suite Garden View

8.4 out of 10
Very good
(24 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Poolside

Deluxe Poolside | Premium bedding, memory foam beds, free minibar, in-room safe

Deluxe Poolside

8.2 out of 10
Very good
(63 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Poolside

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Poolside

8.0 out of 10
Very good
(26 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Superior with View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Superior with View

  • 452 sq ft
  • Sleeps 4

View all photos for Junior Suite Pool Access

Premium bedding, memory foam beds, free minibar, in-room safe

Junior Suite Pool Access

10.0 out of 10
Exceptional
(7 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room Deluxe with Garden View

  • Sleeps 2

View all photos for Single Room Luxury with View

Premium bedding, memory foam beds, free minibar, in-room safe

Single Room Luxury with View

  • 376 sq ft
  • Sleeps 1

View all photos for Double Room Luxury with View

Premium bedding, memory foam beds, free minibar, in-room safe

Double Room Luxury with View

  • 376 sq ft
  • Sleeps 2

View all photos for Single Suite Superior with View

Premium bedding, memory foam beds, free minibar, in-room safe

Single Suite Superior with View

  • 452 sq ft
  • Sleeps 1

View all photos for Double Suite Superior with View

Premium bedding, memory foam beds, free minibar, in-room safe

Double Suite Superior with View

  • 452 sq ft
  • Sleeps 2

View all photos for Suite Superior with View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Superior with View

  • 452 sq ft
  • Sleeps 3

View all photos for Triple Suite Superior with View

Premium bedding, memory foam beds, free minibar, in-room safe

Triple Suite Superior with View

  • 452 sq ft
  • Sleeps 3

View all photos for Suite Superior with View

Premium bedding, memory foam beds, free minibar, in-room safe

Suite Superior with View

  • 452 sq ft
  • Sleeps 4

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About the neighborhood

Punta Cana

Located in Bávaro, Grand Palladium Punta Cana Resort & Spa - All Inclusive is within a 5-minute walk of popular sights such as Cortecito Beach. This 582-room, 5-star property has 5 outdoor pools along with indoor private hot tubs and a private beach. It's connected to the convention center in central Punta Cana, and a short drive from Cocotal Golf and Country Club and Casino Avalon Princess.

What's nearby

  • Cortecito Beach - 3 min walk - 0.2 miles
  • Casino Avalon Princess - 18 min walk - 1.0 mile
  • Aromas Museum - 18 min walk - 1.0 mile
  • Los Corales Beach - 3 min drive - 1.2 miles
  • Bavaro Beach - 13 min drive - 4.2 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 32 min drive

Restaurants

  • ‪Helios Restaurante - ‬7 min walk
  • ‪Las Caracolas - ‬8 min walk
  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪Papaya Tiki Bar - ‬5 min drive
  • ‪El Dorado - ‬1 min walk

About this property

Grand Palladium Punta Cana Resort & Spa - All Inclusive

Grand Palladium Punta Cana Resort & Spa - All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a casino, karaoke, and a children's pool.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Memory foam beds sport premium bedding and bathrooms offer jetted tubs, hair dryers, and free toiletries. Indoor private hot tubs, free minibar items, and furnished balconies are also standard.
A private beach and a health club are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 2 beach bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 swim-up bars
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Behique
  • Bhogali
  • El Dorado Steak House
  • Portofino
  • Sumptuori

Things to do

  • 5 outdoor pools
  • 8 gaming tables
  • 8 slot machines
  • Basketball
  • Beach volleyball
  • Casino (1,500 square feet of space)
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Tennis
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (605 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 15 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 50 per person, per day and includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grand Palladium Punta Cana
Grand Palladium Punta Cana Resort All Inclusive
Palladium All Inclusive
Palladium Resort
Punta Cana Grand Palladium
Grand Palladium Punta Cana All Inclusive
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Grand Palladium Punta Cana Resort Spa All Inclusive
Pallaum Punta Cana Inclusive

Frequently asked questions

Will I find all-inclusive rates at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Grand Palladium Punta Cana Resort & Spa - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include windsurfing, kayaking, and mini golf.

Is free cancellation available at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Grand Palladium Punta Cana Resort & Spa - All Inclusive offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do within easy reach of Grand Palladium Punta Cana Resort & Spa - All Inclusive?

This property is situated in Bávaro, just steps from Cortecito Beach. You'll also find Cocotal Golf and Country Club and Los Corales Beach within a short drive.

Is there parking available at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa available at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Zentropia is the property's spa and services include deep-tissue massages, sports massages, couples treatments, and hydrotherapy.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have a casino at the property?

Yes, Grand Palladium Punta Cana Resort & Spa - All Inclusive has a casino that's 1500 square feet and includes 8 gaming tables, 8 slot machines, and a VIP room.

Is there an indoor pool at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

What do couples enjoy most about Grand Palladium Punta Cana Resort & Spa - All Inclusive?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, 2 beach bars, and 5 outdoor pools.

Are there hot tubs at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yes, all guestrooms at this all-inclusive property have private indoor spa tubs.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Punta Cana Resort & Spa - All Inclusive has 7 restaurants, and serves breakfast for a surcharge.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Grand Palladium Punta Cana Resort & Spa - All Inclusive.

Are there connecting rooms at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Grand Palladium Punta Cana Resort & Spa - All Inclusive?

The closest major airport to Grand Palladium Punta Cana Resort & Spa - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 15 mi away (32 minutes by car).

Can I book a room with a balcony at Grand Palladium Punta Cana Resort & Spa - All Inclusive?

Yes, every guestroom at Grand Palladium Punta Cana Resort & Spa - All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Grand Palladium Punta Cana Resort & Spa - All Inclusive have a wedding venue on site?

There are wedding services available at Grand Palladium Punta Cana Resort & Spa - All Inclusive if that's in your vacation plans.

Grand Palladium Punta Cana Resort & Spa - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 460 out of 1004 reviews
Rating 8 - Good. 203 out of 1004 reviews
Rating 6 - Okay. 171 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 105 out of 1004 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Wanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra experiencia fue espectacular. Desde el staff de servicio, la comida, la habitación, todo fue excelente. Todo el personal muy atento. Y el Sr. Juan Jalpay nos brindó un servicio y atención de excelencia. Definitivamente disfrutamos mucho nuestra estadía y esperamos volver pronto. La comida muy excelente en todos los restaurantes y buffets.
Stayed 7 nights in Nov 2025

10/10 Excellent

Paulo

Juan es muy bueno!
Stayed 4 nights in Nov 2025

8/10 Good

Chandan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Perfect, The good and The bad. Perfect - Cleanliness all around, Strong WIFI in the whole resort, Service was great. Good - good but limited entertainment, may be its due to off season(Nov, 2025); food quality was very good, but labels were all messed up, so be aware if you have specific dietary requirements; Bathrooms were clean but dated. Bad - The check in process was extremely slow. This needs improvement. it took us more than 1.5 hours to get us checked in to our rooms.
Stayed 4 nights in Nov 2025

8/10 Good

Kimberly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Staff was very kind. Food in restaurants was decent. Buffet, not bad. But not great. I did get sick from a buffet and had to miss my massage. :-( Otherwise great atmosphere. Felt safe. Would go here again.
Stayed 4 nights in Nov 2025

8/10 Good

Neerja

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, cleaning staff was amazing. I liked the amenities.
Stayed 4 nights in Nov 2025

6/10 Okay

Tieshia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No, the staff tried to solve the problem, but it smelled of mold. I got my room moved but the smell was in all the rooms. The morning of checkout the bathroom ceiling started to fall in. My concierge service was top notch. The resort is old and was priced too high for the expensive we endured.
Stayed 4 nights in Nov 2025

10/10 Excellent

Manjini

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the best experience at Grand Palladium Punta Cana. Right from the moment we set foot on the property, Marina (manager of relationship services) met with us. Juan (check in at Punta Cana) was amazing. He made check in a breeze. Carlos (manager) from Bavaro coordinated our experience and made us feel at home. Juan and Marina made sure we had a great room, that we knew all the services the resort offered, assisted with a la carte bookings. We also did a dinner on the beach and they did such an amazing job putting this together. They were flexible when it was to rain on the night of our dinner. Hose Cruz (golf cart) drove us in the resort. He is amazing. Our child has food allergies. The chefs at eat restaurant came out to talk to us, including at the buffets. Chef Marvyn from Las Torres ran the breakfast buffet and he made sure the grills were cleaned prior to making my child’s crepes. Ruth from the pool bar is the best. She made the drinks perfectly. She was always pleasant, always remembered our drinks before we even ordered. Aris, Marian, Dani, and the woman from PoP did such a good job keeping the entertainment flowing. I loved the bachacha and the pool aerobics. We look forward to many more vacations at this resort. It was our second time back and it did not disappoint.
Stayed 7 nights in Nov 2025

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Starting off the checkin was very welcoming. They greeted us and it was nice. The rooms were spotless of course and very comfortable. Edwin checked us in with ease and made us feel right at home. The staff and the whole resort is 100%. I will for sure be back to visit.
Stayed 5 nights in Nov 2025

10/10 Excellent

Manuel

Stayed 3 nights in Nov 2025

10/10 Excellent

Sabeen

Stayed 3 nights in Nov 2025

10/10 Excellent

Oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Guest services manager Carlos and his staff went above and beyond to make our stay absolutely incredible! Every staff member we encountered—from the restaurants to the grounds—were warm, welcoming, and attentive. The rooms were spotless and beautifully maintained, the bars were fully stocked with great selections, and the lush landscaping made the property feel like paradise. A big thank you to the individuals who assisted us and for making our stay so special. Oscar B. Toronto, Canada
Stayed 7 nights in Nov 2025

10/10 Excellent

Chun Pun

Liked: Cleanliness, staff & service, amenities
Staff are great! Especially Edwin (host), Elvis and Ramon (at the pool). The room is clean, quiet and nice.
Stayed 5 nights in Nov 2025

10/10 Excellent

Martha E, Waverly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Juan Jalpay fur nuestro concierge y nos trato muy bien. Excelente servicio
Stayed 3 nights in Nov 2025

10/10 Excellent

Mirljint

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
The stay was amazing Edwin who made the check in for he made a great job 10 to 10 for the hotel and the staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Kin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwin is very friendly and professional
Stayed 4 nights in Oct 2025

10/10 Excellent

Sonia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing staff, Edwin at front desk was great. He made sure our stay was comfortable and worry free. Great experience, would highly recommend staying at this resort.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dolly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience! Lots of great staff, we especially loved our concierge that helped us check in, Edwin would check on us to ensure our stay was amazing throughout!
Stayed 6 nights in Oct 2025

10/10 Excellent

Van, Baltimore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host Edwin was excellent. He help guide us and answered every questions we had. Edwin also went out of his way to make a special birthday surprise memorable and reserved all of our dinner reservations The Grand Palladium resort was amazing!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Mekhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was attentive and helpful and the customer service was great
Stayed 4 nights in Oct 2025

10/10 Excellent

stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting had a great stay, all staff beyond expectations, particularly the Expedia rep. EDWIN would on many occasions went out of his way to accommodate us.
Stayed 6 nights in Oct 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and resort! A bonus that you have multiple resorts on one property available for your use!
Stayed 5 nights in Jul 2025

10/10 Excellent

Parmanand

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 4 nights in Oct 2025

10/10 Excellent

Corinna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We met so may new friends. We checked in with Jaun who was absolutely amazing and was happy to help with anything we needed. Fernando, Sandra and Ruth at the Saona pool are the absolute best, we became friends in our last visit, and were very happy to see them again this year. Managers, Richard and Angel took care of our every need and made us feel special every single day. Carlos at El dorado was the best waiter, always happy and smiling. I truly hope I’m not forgetting anyone because every staff member made us feel very welcome!
Stayed 10 nights in Sep 2025

10/10 Excellent

Bernaldina

Stayed 5 nights in Sep 2025

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