The service and cleanliness was absolutely excellent, Starting with Joshua at Preferred Concierge, Manuel, Rafael, Sergio, Wonder, Yessica and Yasmin were amazing. Please remember as of right now service and restaurants are limited since not many people. The staff always greeting and making sure everything was optimal, the TRUE DOWNSIDE to all was the food..EXTREMELY salty. In addition, the BEST RETAURANT was the Oceana, the mexican restaurant was Disgustingly awful except for dessert. The French and Italian were very good. The Hibachi was ok. Cook was great in demonstration however again..everything super salty. All restaurants rely too much on soy and teriyaki sauce. Beach is beautiful and very clean, however must be cautious, waves are very rough.
Beautiful property, great amenities.. however, our “preferred club” room was never cleaned the only night we had turn down service (our last night) my personal property (electronics) was STOLEN by staff (out of my bag) while we enjoyed dinner on the beach. So if you want a gorgeous place to stay by all means choose this resort also if you don’t mind $250 of your property stolen by housekeeping I’d say book here immediately!
Great amazing resort, Water slides, kid water park, 3 super large pools incredible paradisiac beach , lots of entertainment every evening, music by the pool.... mr. Lava,Superman Elias and Elis were amazing. Lots of great food, brand new resort super nice. Can't wait to go back to Punta Cana great memories. Super nice tub on the balcony. Sorry for the very unorganized review, In summary, great vacation.
The resort is nice, clean, small in compare to other resorts. I understand the situation we are in right now but this resort needs a lot of improvement, it is new maybe that has something to do with it. Drinks no consistency, never got a drink made the same, it always tasted different. Now food, the worst I have ever had, out of 8 people 2 got sick from the food. Employees work hard especially cause they are short staffed, but they never got our food order right once in the 7 days that we were there, thank the Lord for french fries.
Dreams Macao Beach Punta Cana - All Inclusive places you adjacent to Macao Beach. This 500-room, 4-star hotel has 4 outdoor pools along with a full-service spa and a free water park.
Free buffet breakfast is offered each morning. There are multiple options for onsite dining with 8 restaurants, including Bordeaux, which specializes in French cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
The 500 rooms have an array of amenities, including ceiling fans, safes, and phones. Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Ironing boards are also included.
Dreams Macao Beach Punta Cana - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. You can take advantage of free valet parking if you drive. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include a children's pool, a health club, and an outdoor tennis court.
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The service and cleanliness was absolutely excellent, Starting with Joshua at Preferred Concierge, Manuel, Rafael, Sergio, Wonder, Yessica and Yasmin were amazing. Please remember as of right now service and restaurants are limited since not many people. The staff always greeting and making sure everything was optimal, the TRUE DOWNSIDE to all was the food..EXTREMELY salty. In addition, the BEST RETAURANT was the Oceana, the mexican restaurant was Disgustingly awful except for dessert. The French and Italian were very good. The Hibachi was ok. Cook was great in demonstration however again..everything super salty. All restaurants rely too much on soy and teriyaki sauce. Beach is beautiful and very clean, however must be cautious, waves are very rough.
Thanks for your comment.
Beautiful property, great amenities.. however, our “preferred club” room was never cleaned the only night we had turn down service (our last night) my personal property (electronics) was STOLEN by staff (out of my bag) while we enjoyed dinner on the beach. So if you want a gorgeous place to stay by all means choose this resort also if you don’t mind $250 of your property stolen by housekeeping I’d say book here immediately!
Dear Guest, We deeply regret your disappointing experience and sincerely apologize for any inconvenience you may have encountered during your stay. We were saddened to learn that these situations distracted your attention from the enjoyment of you vacation.
Great amazing resort, Water slides, kid water park, 3 super large pools incredible paradisiac beach , lots of entertainment every evening, music by the pool.... mr. Lava,Superman Elias and Elis were amazing. Lots of great food, brand new resort super nice. Can't wait to go back to Punta Cana great memories. Super nice tub on the balcony. Sorry for the very unorganized review, In summary, great vacation.
Dear Nacim, Thank you for choosing Dreams Macao Beach Punta Cana for your recent vacation. And thank you for taking the time for writing this review and are happy to learn that we could meet your expectations.
The resort is nice, clean, small in compare to other resorts. I understand the situation we are in right now but this resort needs a lot of improvement, it is new maybe that has something to do with it. Drinks no consistency, never got a drink made the same, it always tasted different. Now food, the worst I have ever had, out of 8 people 2 got sick from the food. Employees work hard especially cause they are short staffed, but they never got our food order right once in the 7 days that we were there, thank the Lord for french fries.
Dear Paula, On behalf the entire team of Dreams Macao Beach Punta Cana, we will like to thank you for choosing us to enjoy your holidays at Puerto Plata. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. Warm regards, Kc
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