Dreams Macao Beach Punta Cana - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Dreams Macao Beach Punta Cana - All Inclusive

4 outdoor pools, open 7:00 AM to 6:00 PM, sun loungers
Creator video
Reception
Preferred Club Master Suite Ocean Front | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Business center

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly

Explore the area

View in a map
Playa Macao, Macao, Punta Cana
  • Place, Macao Beach
    ‪3 min walk‬
  • Place, Cana Bay Golf Club
    ‪15 min drive‬
  • Place, Sirenis Aquagames Water Park
    ‪23 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(13 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Tropical View King

8.4 out of 10
Very good
(24 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Pool View Double

8.4 out of 10
Very good
(11 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool View King

9.2 out of 10
Wonderful
(9 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite Partial Ocean View Double

8.0 out of 10
Very good
(6 reviews)
  • 603 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View King

8.0 out of 10
Very good
(2 reviews)
  • 603 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Jr. Suite Tropical View Double

  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Suite Tropical View King

9.0 out of 10
Wonderful
(2 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Jr. Suite Partial Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Suite Partial Ocean View King

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Jr. Suite Ocean View Double

9.4 out of 10
Exceptional
(8 reviews)
  • 603 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Suite Ocean View King

7.8 out of 10
Good
(15 reviews)
  • 603 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Jr. Suite Swim Out Double

  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Jr. Suite Swim Out King

10.0 out of 10
Exceptional
(3 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1205 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Swim-Out

  • 1205 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • 1205 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Swim Out Ocean Front

  • 1205 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Presidential Suite Roof Top Ocean Front

  • 1808 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

Preferred Club Presidential Suite Swim Out Ocean Front

  • 1808 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 2 Double Beds

Preferred Club Two-Bedroom Villa With Pool

10.0 out of 10
Exceptional
(1 review)
  • 1808 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Junior Suite Ocean View Double

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Suite Rooftop

  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Punta Cana

Located in El Macao, Dreams Macao Beach Punta Cana - All Inclusive is adjacent to Macao Beach and a short drive from other popular attractions like Cana Bay Golf Club. This 500-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and a free water park.

What's nearby

  • Macao Beach - 3 min walk - 0.2 miles
  • Cana Bay Golf Club - 15 min drive - 6.3 miles
  • Iberostar Golf Course - 16 min drive - 8.9 miles
  • Arena Gorda Beach - 21 min drive - 8.2 miles
  • Sirenis Aquagames Water Park - 23 min drive - 8.6 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 41 min drive

Restaurants

  • ‪El Mercado - ‬12 min drive
  • ‪Lobby Bar - ‬11 min drive
  • ‪Beach Club El Faro - ‬14 min drive
  • ‪Mike's Coffee & Tea By Ocean Hotels - ‬12 min drive
  • ‪World Cafe - ‬6 min walk

About this property

Dreams Macao Beach Punta Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Dreams Macao Beach Punta Cana - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. You can take advantage of free valet parking if you drive. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, ceiling fans, and safes.
An outdoor tennis court, a health club, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 12 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 3 poolside bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (8,626 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 6:00 PM.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

Is free cancellation available at Dreams Macao Beach Punta Cana - All Inclusive?

Dreams Macao Beach Punta Cana - All Inclusive provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Dreams Macao Beach Punta Cana - All Inclusive?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Dreams Macao Beach Punta Cana - All Inclusive on Oct 6, 2025 start from $304.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Dreams Macao Beach Punta Cana - All Inclusive?

This property is situated in El Macao, just steps from Macao Beach. Cana Bay Golf Club and Sirenis Aquagames Water Park are both also nearby.

Is parking available on site at Dreams Macao Beach Punta Cana - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Dreams Macao Beach Punta Cana - All Inclusive?

There is a full-service spa available for guests to enjoy and services include Swedish massages, body wraps, mani/pedis, and facials.

Does Dreams Macao Beach Punta Cana - All Inclusive feature a casino?

No, Dreams Macao Beach Punta Cana - All Inclusive doesn't have a casino.

Is there an indoor pool at Dreams Macao Beach Punta Cana - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools. Guests have pool access between 7:00 AM and 6:00 PM.

What do couples enjoy most about Dreams Macao Beach Punta Cana - All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and a restaurant.

Does Dreams Macao Beach Punta Cana - All Inclusive have a hot tub?

No, but this all-inclusive property does have a steam room.

Does Dreams Macao Beach Punta Cana - All Inclusive feature a restaurant that includes a breakfast menu?

No, Dreams Macao Beach Punta Cana - All Inclusive doesn't have a restaurant that serves breakfast.

Does Dreams Macao Beach Punta Cana - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Dreams Macao Beach Punta Cana - All Inclusive for a fee of USD 65 per pet, per night. The property also provides food and water bowls.

Does Dreams Macao Beach Punta Cana - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Dreams Macao Beach Punta Cana - All Inclusive?

The closest major airport to Dreams Macao Beach Punta Cana - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 21.8 mi away (41 minutes by car).

Are there rooms with balconies at Dreams Macao Beach Punta Cana - All Inclusive?

No, at Dreams Macao Beach Punta Cana - All Inclusive, there aren't any guestrooms that list a balcony.

Does Dreams Macao Beach Punta Cana - All Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Dreams Macao Beach Punta Cana - All Inclusive.

Dreams Macao Beach Punta Cana - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 575 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. A+ for customer service, all the staff were very nice and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!!
Stayed 3 nights in Jul 2025

2/10 Terrible

Jacqueline

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Do Not Recommend – Disrespectful and Discriminatory Experience Our stay at Dreams Macao Beach Punta Cana was awful from start to finish. As an African-American family, we were treated with clear bias. Staff consistently prioritized Caucasian guests — even walking past us multiple times to serve others. It was degrading and unacceptable. $80 was stolen from our room, and instead of addressing it professionally, staff searched our belongings like we were the suspects. Our first room was moldy, hot, and smelled terrible. The bedding and pillows were damp and musty. It took over 3 hours the next day just to get a new room. The food? Horrible — except for the Italian restaurant and iced coffee. This resort has no hospitality, no respect, and no inclusiveness.
Mold on curtains
Mold on walls
Stayed 4 nights in Jun 2025

6/10 Okay

Alec

Everything was great only
Stayed 5 nights in Jun 2025

10/10 Excellent

Michael, Brick Township

Liked: Cleanliness, staff & service, property conditions & facilities
The beach and waves made this an amazing trip. No seaweed like so many other resorts. We will be back!
Stayed 7 nights in Jun 2025

6/10 Okay

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, the bad thing is that there isn't much entertainment, they have to improve, the elevator are very small, they don't even fit 4 people, also the breakfast is not variable, we went to the Mexican restaurant and the service and food were terrible, for the price, which is much more expensive than some hotels I have visited, such as the Lopesan, this one is far below
Stayed 4 nights in Jun 2025

10/10 Excellent

Lyubov

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Sure! Here’s a shorter version of your positive review: ⸻ Wonderful Experience! From the warm welcome to the farewell, everything was perfect. The hotel is new, clean, and very comfortable. Service was excellent, and the food—especially at the Italian restaurant—was delicious with lots of variety. Our room was spacious, and both the pool and beach were spotless. I would definitely return!
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay…the cleanliness of the property was top notch and the quality of the food and beverages were amazing!
Stayed 4 nights in Jun 2025

10/10 Excellent

Nally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and installations at this property were outstanding. Excellent costumer services, employees go above and beyond to make your stay an amazing experience. Nina
Stayed 4 nights in Apr 2025

10/10 Excellent

Tammy, seabright

Stayed 7 nights in Jun 2025

10/10 Excellent

Melisa

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property. We had an amazing time.
Stayed 4 nights in Jun 2025

10/10 Excellent

Alyson

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

Karel

Stayed 4 nights in Jun 2025

2/10 Terrible

Yudith, Hazleton

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Me hicieron pasar dos día terribles, era la boda de mi hijo y me dejaron sin check-in aun dándole mi número de confirmación y no solo yo sino 5 habitaciones más, llegué tardes a la boda y tuve que pagar de nuevo, hice mi reserva 6 meses antes, nos trataron terrible, nos dijero “pagan o se van” No pude disfrutar, su personal es muy amable, el hotel es muy caro para la calidad
Stayed 1 night in Jun 2025

10/10 Excellent

Terrace

Stayed 2 nights in May 2025

10/10 Excellent

Sylvia

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful property. The staff and food was all top notch!
Stayed 3 nights in Jun 2025

10/10 Excellent

Erika J Contreras

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana, Victor & William were an amazing team, made our time so valuable, happy moments and defiantly want to come back. Great team 10 out of 10
Stayed 4 nights in Jun 2025

2/10 Terrible

Laritza

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Decepcionante en todos los sentidos. No lo recomiendo. Mi experiencia en este hotel fue un verdadero fiasco. La comida es simplemente horrible: la mayoría de los restaurantes sirven platos de baja calidad, insípidos y mal preparados. El único lugar decente fue el restaurante francés, donde por suerte Víctor nos atendió de forma excelente —lo único rescatable. El buffet fue un desastre total: el servicio es negligente. Te sientas y te ignoran olímpicamente. Para conseguir una bebida hay que pedirla varias veces y, aun así, tardan una eternidad. Da la impresión de que el personal simplemente no tiene ganas de trabajar o no te quiere atender. Las bebidas eran terribles. Los tragos sabían a jarabe barato o agua con alcohol. Nada de calidad. Si vas con expectativa de disfrutar cocteles o una buena experiencia all inclusive, este no es el lugar. El spa es hermoso, pero absurdamente caro. Y ojo: si no cancelás con 24 horas de anticipación, te cobran el servicio completo igual, aunque no lo uses. Políticas rígidas que no se ajustan a la realidad del huésped. En resumen: no volvería y no lo recomiendo. Un lugar que se vende como resort de nivel 5stars super caro, pero no cumple ni lo básico. Si valoras la buena comida, el servicio y la atención, busca otro hotel. Te ahorrarás un mal momento.
Stayed 7 nights in May 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second time in Dream Macao and so far continues to be our favorite !! The spa was awesome!
Stayed 2 nights in Jun 2025

6/10 Okay

Liz Laura Leyva

Traveled with family
The service in general was good the staff very attentive and make your stay good, however we had to change rooms due to the bathroom issues in addition you need to be careful when you buy the massage services and ask and ve specific for the services that include the price , we did not have a great experience was a lot of miscommunication. At the end was solve but I had to spend to much time talking so they could apply my discounts.
Stayed 4 nights in Jun 2025

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a rip off went here the food was always stale the rooms outdated and nasty dirty I was over charged at the check out because they said I had an extra person with me too much happened and I already started a dispute over the money they over charged me
Stayed 4 nights in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 4 nights in May 2025