Hotel is new, good pools nice rooms, I’m a little disappointed on the food and beverages the beach wasn’t pretty at all, no service at the beach and really hard almost impossible to get service in the pools
Just, Excellent!
will be going back
Nice clean property and many things to do. Pools are great and the beach is really nice. However the food is just about ok. Don't expect great food. Service is purely luck depending upon the butler...
Excellent all inclusive resort. Food is fantastic and the service is great. The concierge service at front desk is the highlight. They helped me to resolve an issue with excursion not even booked from the hotel. In addition, the concierge helped to expedite my covid test when the originally scheduled time conflicts with my excursion. Hands down the best resort I have stayed.
The service is horrible,with the exception of 3 people,. The food is not that good, if you can get into a restaurant, only 3 open a night. Buffet was never open at night for families because they didn’t want a lot of people in there for dinner💁♀️Does Covid only come out at dinner because the buffet was open for breakfast and lunch. We paid extra for a room with a pool view,we are in our 60s and we get a view of a baby pool and a wall. I complained and was told they didn’t have anything else, not true resort may have been 1/3 full. Housekeeping was good by why did you knock on my door at 10:00 at night for clean up, no I’m on vacation to rest. The water slides were nice for the boys, but the zip lines, bowling, paintball and everything else for them was not included and very expensive, should be included in order to get more family guest. Property is beautiful with potential but this was not a good experience. Orbitz where were you all week, after several trips to find your representative, that was never there between 9-11, I finally had to have someone else contact you just to set up transfer back to airport. I do not go on vacation to run back and forth looking for you guys. DONE. We have traveled to the DR at least 14-15 times and always felt welcome, not here they didn’t care if we were there or not. Pick up your game Dreams Macao you do not compare to the other Dreams we have stayed with. Do not blame it on Covid this is all on you.
The view was breath taking, the staff was very helpful & friendly. The property itself is very well appointed. What I didn't like was no Casino on property which I would've expected & that most of the restaurants were closed Monday night
Excellent,high recommend, nice staff and facilities
The employees are very serviceable and friendly. The beach is good but waves are very strong, not for kids or delicate people. Food is good, desserts are excellent. Wine is disgusting. Tables close to the glasses are equipped with flys. In general is good.
I felt very safe during the time of the COVID pandemic
Beautiful design, spacious rooms, excellent service
The service and cleanliness was absolutely excellent, Starting with Joshua at Preferred Concierge, Manuel, Rafael, Sergio, Wonder, Yessica and Yasmin were amazing. Please remember as of right now service and restaurants are limited since not many people. The staff always greeting and making sure everything was optimal, the TRUE DOWNSIDE to all was the food..EXTREMELY salty. In addition, the BEST RETAURANT was the Oceana, the mexican restaurant was Disgustingly awful except for dessert. The French and Italian were very good. The Hibachi was ok. Cook was great in demonstration however again..everything super salty. All restaurants rely too much on soy and teriyaki sauce. Beach is beautiful and very clean, however must be cautious, waves are very rough.
Dreams Macao Beach Punta Cana - All Inclusive places you adjacent to Macao Beach. This 500-room, 4.5-star hotel has 4 outdoor pools along with a full-service spa and a free water park.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.
Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include ceiling fans, safes, and phones.
Dreams Macao Beach Punta Cana - All Inclusive features a full-service spa, 4 outdoor pools, and a free water park. You can take advantage of free valet parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this all-inclusive hotel include a children's pool, a gym, and a sauna.
Hotel is new, good pools nice rooms, I’m a little disappointed on the food and beverages the beach wasn’t pretty at all, no service at the beach and really hard almost impossible to get service in the pools
Just, Excellent!
Dear guest, On behalf the entire team of Dreams Macao Beach Punta Cana, we will like to thank you for choosing us to enjoy your holidays at Punta Cana.
will be going back
Thank you for your comments!
Nice clean property and many things to do. Pools are great and the beach is really nice. However the food is just about ok. Don't expect great food. Service is purely luck depending upon the butler...
Dear Guest, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience.
Excellent all inclusive resort. Food is fantastic and the service is great. The concierge service at front desk is the highlight. They helped me to resolve an issue with excursion not even booked from the hotel. In addition, the concierge helped to expedite my covid test when the originally scheduled time conflicts with my excursion. Hands down the best resort I have stayed.
Dear Guest, Please receive the warmest greetings from Dreams Macao Beach Punta Cana. Thank you for taking the time to share your positive experience. We are delighted that your stay with us was enjoyable and that you enjoyed all facilities.
The service is horrible,with the exception of 3 people,. The food is not that good, if you can get into a restaurant, only 3 open a night. Buffet was never open at night for families because they didn’t want a lot of people in there for dinner💁♀️Does Covid only come out at dinner because the buffet was open for breakfast and lunch. We paid extra for a room with a pool view,we are in our 60s and we get a view of a baby pool and a wall. I complained and was told they didn’t have anything else, not true resort may have been 1/3 full. Housekeeping was good by why did you knock on my door at 10:00 at night for clean up, no I’m on vacation to rest. The water slides were nice for the boys, but the zip lines, bowling, paintball and everything else for them was not included and very expensive, should be included in order to get more family guest. Property is beautiful with potential but this was not a good experience. Orbitz where were you all week, after several trips to find your representative, that was never there between 9-11, I finally had to have someone else contact you just to set up transfer back to airport. I do not go on vacation to run back and forth looking for you guys. DONE. We have traveled to the DR at least 14-15 times and always felt welcome, not here they didn’t care if we were there or not. Pick up your game Dreams Macao you do not compare to the other Dreams we have stayed with. Do not blame it on Covid this is all on you.
Thanks for your comments.
The view was breath taking, the staff was very helpful & friendly. The property itself is very well appointed. What I didn't like was no Casino on property which I would've expected & that most of the restaurants were closed Monday night
Thanks for your comments.
Dear Juan, Thank you for taking the time to send us a comment. As it is our priority to ensure that all guests receive an exceptional holiday experience, your feedback can only help us to make improvements in the future. Regards