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Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property
VIP Access

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Grand Room (The Reserve Adulst Only, Ocean Front) | 1 bedroom, premium bedding, pillowtop beds, free minibar
The Reserve Presidential Suite Ocean Front Adults Only | 1 bedroom, premium bedding, pillowtop beds, free minibar
Suite Ocean Front | Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Pet friendly
  • Parking included

Explore the area

View in a map
Playa de Bávaro, Punta Cana, La Altagracia, 23000
  • Place, Cocotal Golf and Country Club
    ‪12 min walk‬
  • Place, Los Corales Beach
    ‪16 min walk‬
  • Place, Cortecito Beach
    ‪5 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Master Suite Deluxe

Master Suite Deluxe | 1 bedroom, premium bedding, pillowtop beds, free minibar

Master Suite Deluxe

8.0 out of 10
Very good
(19 reviews)
  • Garden view
  • 785 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Master Suite

1 bedroom, premium bedding, pillowtop beds, free minibar

Two Bedroom Master Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1367 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Surprise my Stay

Garden view

Surprise my Stay

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite Ocean Front

The Reserve Adults Only Suite Ocean Front | Beach/ocean view

The Reserve Adults Only Suite Ocean Front

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

View all photos for The Reserve Presidential Suite Ocean Front Adults Only

The Reserve Presidential Suite Ocean Front Adults Only | 1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Presidential Suite Ocean Front Adults Only

  • Ocean view
  • 1800 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for The Reserve Adults Only Suite Ocean View

The Reserve Adults Only Suite Ocean View | Beach/ocean view

The Reserve Adults Only Suite Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | 1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean View

8.0 out of 10
Very good
(8 reviews)
  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean Front

Junior Suite Ocean Front | 1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Ocean Front

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Ocean Front

Suite Ocean Front | Beach/ocean view

Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 712 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite Swim-Up

1 bedroom, premium bedding, pillowtop beds, free minibar

Master Suite Swim-Up

10.0 out of 10
Exceptional
(4 reviews)
  • 1067 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim-Up

Junior Suite Swim-Up | View from room

Junior Suite Swim-Up

9.2 out of 10
Wonderful
(7 reviews)
  • 818 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Adults Only Junior Suite Garden View

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Master Suite Swim-Up

1 bedroom, premium bedding, pillowtop beds, free minibar

Two Bedroom Master Suite Swim-Up

10.0 out of 10
Exceptional
(1 review)
  • 1886 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View Adults Only

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Suite Garden View Adults Only

8.8 out of 10
Excellent
(39 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite Swim Up

The Reserve Adults Only Junior Suite Swim Up | 1 bedroom, premium bedding, pillowtop beds, free minibar

The Reserve Adults Only Junior Suite Swim Up

9.0 out of 10
Wonderful
(2 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Room (The Reserve Adulst Only, Ocean Front)

Grand Room (The Reserve Adulst Only, Ocean Front) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Grand Room (The Reserve Adulst Only, Ocean Front)

  • Ocean view
  • 812 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room (Deluxe)

Junior Double Room (Deluxe) | 1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Double Room (Deluxe)

8.4 out of 10
Very good
(18 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room, Garden View

1 bedroom, premium bedding, pillowtop beds, free minibar

Junior Room, Garden View

8.4 out of 10
Very good
(35 reviews)
  • Garden view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

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  • On private beach
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9.2 out of 10, Wonderful, 1,000 reviews
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About the neighborhood

Punta Cana

Located in Bávaro within a short walk of Cocotal Golf and Country Club, Paradisus Palma Real Golf & Spa Resort All Inclusive is within 2 miles (3 km) of other popular sights such as Los Corales Beach. This 600-room, 5-star property welcomes business and leisure travelers with 11 outdoor pools, a private beach, and a winery. It's connected to the convention center in central Punta Cana and also close to Cortecito Beach and Bavaro Beach.

What's nearby

  • Fun Republic - 12 min walk - 0.7 miles
  • Cocotal Golf and Country Club - 12 min walk - 0.7 miles
  • Los Corales Beach - 16 min walk - 0.9 miles
  • Aromas Museum - 3 min drive - 1.0 mile
  • Cortecito Beach - 5 min drive - 1.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 27 min drive

Restaurants

  • ‪Veranda - ‬16 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪La Riveira - ‬15 min walk
  • ‪Steak & Lobster - ‬10 min walk
  • ‪Seaside Grill - ‬6 min drive

About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Paradisus Palma Real Golf & Spa Resort All Inclusive features a private beach, a winery, and a full-service spa. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, an off-leash area, and litter boxes. Other amenities at this beach property include 11 outdoor pools, a children's pool, and a gym.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include free minibar items, furnished balconies or patios, and sitting areas. Change of towels is available on request.
11 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Paradisus Grand Cana - All Suites - All Inclusive
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  • Pet friendly
8.4 out of 10, Very Good, 1,326 reviews
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Paradisus Grand Cana - All Suites - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BLUE AGAVE
  • MALVA (+18)
  • MASCALZONE
  • MINA
  • THE LUNCH BOX

Things to do

  • 11 outdoor pools
  • 27-hole adjacent golf course
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Gym
  • Mini golf
  • Optional golf privileges
  • Padel
  • Piano
  • Pickleball
  • Pilates classes
  • Racquetball/squash
  • Shopping
  • Tennis
  • TV in common areas
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center
  • Computer station
  • Conference center (69,277 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (50 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for DOP 5490 per pet (varies based on length of stay)
  • Dogs only
  • Food and water bowls, an off-leash area, and litter boxes are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: DOP 5490 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Frequently asked questions

Will I find all-inclusive rates at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Paradisus Palma Real Golf & Spa Resort All Inclusive has all inclusive rates that come with all meals included. Activities include volleyball, bartending classes, and cooking classes.

How much does it cost to stay at Paradisus Palma Real Golf & Spa Resort All Inclusive?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Paradisus Palma Real Golf & Spa Resort All Inclusive on May 2, 2026 start from $510, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Paradisus Palma Real Golf & Spa Resort All Inclusive provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Paradisus Palma Real Golf & Spa Resort All Inclusive?

This property is situated in Bávaro within a short 12-minute walk of Cocotal Golf and Country Club and also 13 minutes on foot from Fun Republic. You'll also find Bavaro Beach and Los Corales Beach within a short drive.

Is there parking available at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, secured self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Paradisus Palma Real Golf & Spa Resort All Inclusive?

YHI Spa is the property's spa and services include deep-tissue massages, sports massages, aromatherapy, and detox wraps.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 11 outdoor pools, a private beach, and an ocean-view restaurant at this property.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive include a casino?

No, Paradisus Palma Real Golf & Spa Resort All Inclusive doesn't have a casino.

Will I find an indoor pool at Paradisus Palma Real Golf & Spa Resort All Inclusive?

No, this property doesn't have an indoor pool; however, there are 11 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Paradisus Palma Real Golf & Spa Resort All Inclusive?

There are many amenities for couples at this property, including champagne service as well as a private beach and an ocean-view restaurant.

Are there hot tubs at Paradisus Palma Real Golf & Spa Resort All Inclusive?

No, but some guestrooms at this property feature jetted bathtubs.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a restaurant that serves breakfast?

Yes, Paradisus Palma Real Golf & Spa Resort All Inclusive has 8 restaurants, and serves breakfast for a surcharge.

Will Paradisus Palma Real Golf & Spa Resort All Inclusive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Paradisus Palma Real Golf & Spa Resort All Inclusive for a fee of DOP 5490 per pet, per day. The property also provides an off-leash area and food and water bowls.

Are there connecting rooms at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, you can book connecting rooms at this property for your group or family vacation.

How far is the airport from Paradisus Palma Real Golf & Spa Resort All Inclusive?

The closest major airport to Paradisus Palma Real Golf & Spa Resort All Inclusive is Punta Cana Intl. Airport (PUJ), which is 11.3 mi away (27 minutes by car).

Are there rooms with balconies at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, every guestroom at Paradisus Palma Real Golf & Spa Resort All Inclusive comes with a furnished balcony/patio and some offer ocean and garden views.

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Paradisus Palma Real Golf & Spa Resort All Inclusive.

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 982 out of 1553 reviews
Rating 8 - Good. 262 out of 1553 reviews
Rating 6 - Okay. 151 out of 1553 reviews
Rating 4 - Poor. 72 out of 1553 reviews
Rating 2 - Terrible. 86 out of 1553 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Claudia Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comida muy buena
Stayed 4 nights in Dec 2025

6/10 Okay

Lauren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked this trip with my daughter for a quick getaway and booked a junior swim up suite for 4 nights through Expedia. Words cannot describe how frustrated I am with our experience. We took the first flight out of our hometown airport hoping to spend the entire first afternoon in the sun. That did not happen because our room was supposed to be ready no later than 3pm the day of check in. We got the run around after I refused to take two twin beds that we were being offered by the front desk so I feel like I was “black listed” by the front desk team as a result. It took hours to get our room despite having a butler (whom was not able to effectively execute on any request I had for her). It wasn’t until a concierge manager noticed us waiting in the lobby and commented how long we were waiting did we get our room. He took matters into his own hands and personally walked us to our room and I was so grateful. He apologized for the room check in issues but I got no real explanation as to what happened. As an Expedia member I was told early check in would be an option- again didn’t happen for us. My room wasn’t cleaned for two days and I was told it was as because I didn’t ask for it to be cleaned by pushing the button near the front door. Had my check in experience been handled properly I would have known this button needed to be switched on. The front desk team continued to be an issue during my entire trip.
Stayed 4 nights in Dec 2025

6/10 Okay

Saori

Traveled with family
Liked: Cleanliness, property conditions & facilities
The swimming pool was lap awesome. Never crowded - I think I swam about 3 miles during my stay. Food was B / B-. Dinner Restaurant booking was ridiculous using 2 kiosks - and not off an app. We went to town and enjoyed. Summary - Xmas gala dinner was not good. Japanese was not good. Italian was ok. Mexican was < ok. We asked for the hair dryer first day. It never showed - and we requested everyday for 5 days. Each time they said 5 minutes. Hm. You should all pack one ! But our kids enjoyed - the beach the pool and activities.
Stayed 6 nights in Dec 2025

10/10 Excellent

Manlu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool is very clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Jasmine, Carney

Stayed 4 nights in Dec 2025

10/10 Excellent

Lenin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, staff and grounds.
Stayed 1 night in Dec 2025

10/10 Excellent

Geidy

Stayed 2 nights in Nov 2025

4/10 Poor

Saumil

Stayed 5 nights in Dec 2025

10/10 Excellent

walter

Liked: Cleanliness, amenities, property conditions & facilities
This place is very nice! The rooms are clean and people are very polite and friendly. The food is not the best, but overall its worth coming back. I find Mediterranean restaurant is the best from all of the other restaurants.
Stayed 4 nights in Dec 2025

10/10 Excellent

Desiree

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. The hotel was in tip top shape.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sakshi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Staff is amazing
Stayed 5 nights in Dec 2025

6/10 Okay

Jinna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall, we had a good stay but there are areas that could’ve been improved. Our biggest complaint was the closing time for the pools (7pm). Due to jet lag, we often woke up later in the day which left us with less time to swim. The early closing time for the pools added pressure and made it hard to fully relax. Letting people swim until at least 10-11pm would’ve greatly improved our experience. Secondly, the quality of the food and drink was extremely average and could’ve been improved.
Stayed 3 nights in Dec 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

4/10 Poor

Jullia Moreira Dos

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Here you go, corrected and smooth in past tense: The hotel and room were very beautiful and clean. However, as a Black couple, we experienced racism and discrimination, which was disappointing. The food was not very good and options were limited outside of dinner. Also, many people on the beach tried to scam or overcharge.
Stayed 5 nights in Dec 2025

8/10 Good

Michael L

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff. The entire resort was beautiful and well maintained.
Stayed 5 nights in Dec 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up bar drinks terrible and very limited drink options they nave have anything
Stayed 3 nights in Dec 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was this staff her name was Rosanna she was amazing and made stay unforgettable Only complaint is our mini bar didn’t work the whole trip we called twice to have someone come fix it and they never did
Stayed 2 nights in Dec 2025

6/10 Okay

genevieve

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The site and the rooms are nice, the pools and the beach are beautiful and well maintained, but this is not your place if you like to be active. We have never been to a hotel listing tennis as a facility, but asking ( and getting) $30 an hour to play! Forget the bikes because those can be found at the sister resort, not at the Paradisus. The activities are very limited, and often limited in number too ( I showed up to a painting activity which was limiting the participants at 10!!). The food is very average, except Flora which was excellent. Oh! And you might consider being a member to have access to the Mediterranean restaurant otherwise it will cost you $30 per person. Also, if you want to be protected from the sun by umbrellas, you will not be able to lay on the chairs and watch the ocean unless you are a Melia member. A good third of the beach is reserved for them ( despite the fact that there was hardly anybody there), and the rest of the beach has a series of cabanas ( $$) facing the ocean. You will be behind those. Shows at night were very lame. Sorry to be so negative, but this is definitely not a 5 star resort in my book, and I will NOT go back
All the long chairs are lined up behind those
Stayed 7 nights in Dec 2025

10/10 Excellent

Demetre

Liked: Cleanliness, staff & service, amenities
Great staff and amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities
The service was consistently excellent, the property felt peaceful with lush greenery throughout, and upgrading to The Reserve was completely worth it. Our butler, Yaleidi, was outstanding. She checked in daily, handled dinner reservations seamlessly, and was easily a 10 out of 10 compared to other butler experiences I’ve had. The gym was well equipped, the pool and beach were never crowded, and the nightly entertainment added a nice touch. Overall, an exceptional experience and a resort I would absolutely return to.
Beautiful resort
Stayed 2 nights in Dec 2025

8/10 Good

Orlando Victor Ramirez

Stayed 2 nights in Nov 2025

8/10 Good

Lydia

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was beautiful, with many gifts that I truly appreciated. Room service was excellent, and the hotel is stunning. The first day, food, entertainment, and drinks were outstanding. Unfortunately, the day before departure, the food seemed reheated, and the à la carte dinner was terrible. The service was rude and unfriendly al the time. I felt there was unequal treatment, as staff appeared more welcoming toward guests from other cultures
Stayed 2 nights in Dec 2025

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 6 nights in Dec 2025

10/10 Excellent

Luanel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best all inclusive resorts i have had the pleasure in staying with my family.
Stayed 3 nights in Nov 2025

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