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Recent guest reviews

I love everything, is a very nice and enjoyable place to stay, I do recommended it.

Great time with amazing staff and fellow travelers

The property had a very intimate, inclusive, and welcoming feeling. The seclusion of the property really let you enjoy what the Dominican Republic had to offer.

It’s was so beautiful felt so good to have such amazing hospitality in such a beautiful place that seemed like paradise

place is amazing Christian was an amazing host. made sure everything was taking care of

Wish that the main pool and smaller pool were attached so you could get to the swim up bar from either one

First of all is a beautiful hotel, I like the fact that it was small hotel so everything was close. I choose the swim out diamond club, room was ok except for the coakroaches that were in my room every morning. Most of the toilets around the hotel don't work. Spa staff is very rude, made reservation to use the sauna and it was never ready and if you question them they give you an attitude.

The pools lacked maintenance, missing tiles, not scrubbed regularly and a little but too deep whick made the pools cooler than one would like. Pool depths averaged 5 to 5.5 feet instead of a normal 4 foot to 4.5 foot depth common for wading. Chairs were very limited and they ran out of towels and cups several times.

Everything was great! The lobby is very welcoming, and everything is nice and clean.

Excellent resort would recommend to anyone looking for an above average vacation. Overall the staff and amenities were world class.

The staff are great and I loved my ocean view.. what I didn’t like that they need more Dominican food.

We really enjoyed the butler service Johan got us everytging we wanted and more. Property had a few maintenance issues feel those could of been solved quicker including the hydro pool area was broke and not producing hot water. Beach was a lot smaller than in the pictures a large dun was hard to crawl down

Highway Macao Uvero Alto Beach Punta Cana La Altagracia

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Uvero Alto, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is 5.6 mi (9 km) from Macao Beach. This 320-room, 4.5-star property welcomes guests with 7 restaurants, a full-service spa, and an outdoor pool.


Dining

There are multiple options for onsite dining with 7 restaurants, including Elements, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

All 320 shared rooms provide balconies or patios, iPod docks, and private yards. Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries. Minibars, coffee makers, and ceiling fans are also available.


Property features

Built in 2014, the brand new Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only features a full-service spa, a nightclub, and an outdoor pool. If you drive, put free valet parking to good use. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this adults-only property include a gym, a sauna, and free WiFi in public areas.

Room options

Luxury Junior Suite Ocean View Diamond Club

1 King Bed | 2 Queen Beds | Sleeps 4

Luxury Junior Suite Swim Out Diamond Club

1 King Bed | 2 Queen Beds | Sleeps 2

Luxury Junior Suite

2 Queen Beds | Sleeps 4

Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

1 King Bed | Sleeps 2

Guest reviews for Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Everyone (72) Couples (29) Family (9)
5
Partner Couples

I love everything, is a very nice and enjoyable place to stay, I do recommended it.

By on Apr 22, 2022

Review comment responded on May 5, 2022

Dear Rosanna, We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities. We are always very grateful for our guest’s feedback and are particularly pleased that you were able to experience just what we aim to so deeply: to deliver great and impressive service to all of our guests. We will be glad to welcoming you again in our hotel and assure you that you will enjoy superior services and facilities on your next visit. Kind regards,

4
Partner Couples

Great time with amazing staff and fellow travelers

By on Apr 22, 2022

Review comment responded on May 5, 2022

Dear Antwan, We would like to express our gratitude for choosing us for your last holidays and for the valuable time that you took to let us know your experiences concerning your stay. We sincerely appreciate your comments. They truly give us the opportunity to adjust and improve our services as well as the hotel facilities. We are always very grateful for our guest’s feedback and are particularly pleased that you were able to experience just what we aim to so deeply: to deliver great and impressive service to all of our guests. We will be glad to welcoming you again in our hotel and assure you that you will enjoy superior services and facilities on your next visit. Kind regards,

4
Everyone

By on Dec 24, 2021

2
Family

By , from sacramento on Nov 25, 2021

Review comment responded on Nov 25, 2021

Estimado Geno, Gracias por tomarse el tiempo de compartir sus comentarios acerca de su reciente estadía en nuestro hotel. Nos gustaría extender nuestras disculpas por cualquier inconveniente que haya experimentado durante su estancia. Aquí en Royalton Chic Punta Cana, tratamos de hacer la estancia de cada huésped tan especial y memorable como sea posible. Favor facilitarnos un correo donde podamos comunicarnos con usted para una mejor asistencia. Valoramos enormemente la voz de cada uno de nuestros huéspedes y ponemos un gran esfuerzo en establecer medidas efectivas para el constante desarrollo y progreso. Una vez más, gracias por sus valiosos comentarios ya que es mayormente a través de los comentarios de nuestros huéspedes que nos damos cuenta de las mejoras que deben hacerse y esto nos conduce constantemente hacia la excelencia. Pedrito Cheelian Guest Services Supervisor

5
Everyone

The property had a very intimate, inclusive, and welcoming feeling. The seclusion of the property really let you enjoy what the Dominican Republic had to offer.

By on Nov 10, 2021

Review comment responded on Nov 11, 2021

"Thank you for choosing us as a tourist destination. We appreciate your feedback!"

5
Partner Couples

It’s was so beautiful felt so good to have such amazing hospitality in such a beautiful place that seemed like paradise

By on Jun 25, 2021

5
Partner Couples

place is amazing Christian was an amazing host. made sure everything was taking care of

By on Feb 16, 2021

4
Partner Couples

Wish that the main pool and smaller pool were attached so you could get to the swim up bar from either one

By , from Cumberland, Wi on Feb 9, 2020

Review comment responded on Feb 11, 2020

Dear Julie; Receive a trendy regard from CHIC Punta Cana; Thank you for your kind review of our property! it brings us great pleasure to know you had a nice time at CHIC Punta Cana. We hope to have the opportunity to have you back! CHIC Regards,

2
Partner Couples

First of all is a beautiful hotel, I like the fact that it was small hotel so everything was close. I choose the swim out diamond club, room was ok except for the coakroaches that were in my room every morning. Most of the toilets around the hotel don't work. Spa staff is very rude, made reservation to use the sauna and it was never ready and if you question them they give you an attitude.

By , from New Jersey on Jan 10, 2020

Review comment responded on Jan 11, 2020

Dear Carolyn We deeply regret that your recent stay at our CHIC Punta Cana fell far short of meeting and exceeding your expectations. We sincerely apologize for the complications you encountered throughout your stay. Your comments are very important to us and it is through them that we have the opportunity to improve the quality of our service and to keep developing our products and services. We are looking forward to the pleasure of welcoming you again and making sure that you enjoy even superior services and facilities on your next visit. Kind CHIC regards,

3
Friends

The pools lacked maintenance, missing tiles, not scrubbed regularly and a little but too deep whick made the pools cooler than one would like. Pool depths averaged 5 to 5.5 feet instead of a normal 4 foot to 4.5 foot depth common for wading. Chairs were very limited and they ran out of towels and cups several times.

By on Jan 1, 2020

Review comment responded on Jan 3, 2020

Dear Guest; Receive a regard from CHIC Punta Cana, It is our deepest regret to read that you went through such inconveniences during your recent stay at our property; I assure you that the circumstances you described are not typical with the high standards that we strive to provide. We take pride in creating memorable experiences for our guests and in order to do so we focus on following the highest standards of quality and service. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Kind regards,

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia 23000
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