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Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

4.5 star property

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Photo gallery for Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

7 restaurants, breakfast, lunch, dinner served; international cuisine
Property video
Premium bedding, minibar, in-room safe, individually decorated
Lobby
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Highway Macao Uvero Alto Beach, Punta Cana, La Altagracia, 23000
  • Place, beach near Uvero Alto
    ‪4 min walk‬
  • Place, Sirenis Aquagames Water Park
    ‪11 min drive‬
  • Place, Macao Beach
    ‪14 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

View all photos for The Mansion

The Mansion | Living room | Flat-screen TV, iPod dock, pay movies

The Mansion

  • Garden view
  • 1068 sq ft
  • 1 bedroom
  • Sleeps 12
  • 5 King Beds and 2 Queen Beds
  • Free WiFi

View all photos for Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay movies

Luxury Presidential Ocean Front Swim Out One Bedroom Suite Diamond Club

  • Ocean view
  • 1302 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

7.8 out of 10
Good
(108 reviews)
  • Garden view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

Luxury Presidential One Bedroom Suite Diamond Club | Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential One Bedroom Suite Diamond Club

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

Flat-screen TV, iPod dock, pay movies

Luxury Presidential Ocean Front Terrace One Bedroom Suite Diamond Club

  • Ocean view
  • 1302 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Junior Suite

Luxury Junior Suite | Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite

7.0 out of 10
Good
(14 reviews)
  • Garden view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Swim Out Diamond Club

8.8 out of 10
Excellent
(21 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite Ocean View Diamond Club

8.0 out of 10
Very good
(14 reviews)
  • Ocean view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed
  • Free WiFi

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About the neighborhood

Punta Cana

Located in Uvero Alto, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is 2.2 mi (3.5 km) from Sirenis Aquagames Water Park and within a 15-minute drive of Macao Beach. This 320-room, 4.5-star property welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 7 restaurants.

What's nearby

  • beach near Uvero Alto - 4 min walk - 0.3 miles
  • Sirenis Aquagames Water Park - 11 min drive - 2.8 miles
  • Macao Beach - 14 min drive - 6.3 miles
  • Bavaro Beach - 43 min drive - 20.4 miles
  • Punta Cana Beach - 49 min drive - 33.0 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 35 min drive

Restaurants

  • ‪Showtime Bar - ‬16 min walk
  • ‪Carnival - ‬19 min walk
  • ‪Coco Cafe - ‬18 min walk
  • ‪Faire - ‬5 min drive
  • ‪The Reef - ‬17 min walk

About this property

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only

Guests of Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have access to a full-service spa, 4 outdoor pools, and a nightclub. If you drive, put free valet parking to good use. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this adults-only property include a lazy river, a gym, and a sauna.
Guests can expect free WiFi and flat-screen TVs with satellite channels and pay movies. Beds sport premium bedding and bathrooms offer rainfall showers, free toiletries, and bathrobes. Other amenities include balconies or patios, iPod docks, and minibars.
4 outdoor swimming pools are on site along with a lazy river and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elements
  • Hunter Steakhouse
  • Pescari
  • Tandori
  • Vespa

Things to do

  • 4 outdoor pools
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Lazy river
  • Nightclub
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • 9 buildings
  • Art Deco architecture
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts)
  • Check-in: 3 PM—-11 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Assured Vacations Protocol (Blue Diamond Resorts).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

CHIC Royalton Resorts Adults All Inclusive Hotel Punta Cana
CHIC Royalton Resorts Adults All Inclusive Hotel
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC Royalton s Adults Inclus
CHIC Royalton Resorts Adults Punta Cana
CHIC Royalton Resorts Adults
CHIC Royalton Resorts Adults All Inclusive Punta Cana
CHIC by Royalton Resorts - Adults Only, All Inclusive Punta Cana
CHIC Royalton Resorts Adults All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
CHIC by Royalton Resorts Adults Only All Inclusive
Royalton CHIC Punta Cana Adults only All Inclusive.
Royalton CHIC Punta Cana Resort Spa Adults Only All Inclusive

Frequently asked questions

Are there all-inclusive options at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is an all-inclusive resort and rates come with meals and many of the onsite activities.

How much does it cost to stay at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

As of May 3, 2026, prices found for a 1-night stay for 2 adults at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only on Jun 1, 2026 start from $248, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

This property is situated in Uvero Alto, close to Sirenis Aquagames Water Park and Macao Beach.

Will I be able to park at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yes, valet and self parking are offered for free at the property.

Is there a spa available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

There is a full-service spa available for guests to enjoy and services include hydrotherapy, body treatments, massages, and mani/pedis.

Are there luxury amenities available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yes, guests can indulge in luxuries such as 4 outdoor pools, an al fresco restaurant, and a beach bar at this property.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a casino?

No, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only doesn't have a casino.

Is there an indoor pool at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only a good place to stay for couples?

This adults-only property offers many amenities for couples such as a beach and some guestrooms include a private pool and a private hot tub.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a hot tub?

No, but guests can enjoy a sauna at this property.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a restaurant with a breakfast menu?

Yes, Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only has 7 restaurants, and serves free buffet breakfast each morning.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only allow pets to stay free of charge?

No, pets aren't allowed at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have connecting rooms available?

No, there aren't connecting guestrooms at this property.

Where is the closest airport to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

The closest major airport to Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only is Punta Cana Intl. Airport (PUJ), which is 25.4 mi away (35 minutes by car).

Can I book a room with a balcony at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only?

Yes, every guestroom at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only comes with a balcony/patio and some offer ocean and garden views.

Does Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only have a wedding venue?

There are wedding services available at Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only if that's in your vacation plans.

Royalton CHIC Punta Cana, An Autograph Collection All-Inclusive Resort & Casino – Adults Only Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 164 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 107 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bronislaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tge staff is wonderfull
Stayed 5 nights in Apr 2026

10/10 Excellent

sylus, Bronx

Stayed 2 nights in Jan 2026

10/10 Excellent

Aurea, WOODBRIDGE

Traveled with partner
Liked: Cleanliness, amenities
We booked a Diamond Club level room for a very special birthday vacation and our Butler, Johnny made sure the experience was exceptional! We were treated like royalty from the time we booked through expedia to the end of our trip! Our other butler, Billy was equally amazing covering when Johnny was off. All of the staff, from the bellman, Wilkins, to the Chef Montero, were absolutely amazing! Our bar tenders, Ruth, Luz and Brandalisy in Diamond and Christian as the club were the best! Mariela and Freilin pool side waitors and the wait staff at the restaurants, Jonathan, Joselo, Fermin, Diana and a few others I cannot remember at the moment made every meal special for us! Let me not forget the amazing Spa staff that did an amazing job on my braids!! This was one of the best experiences we've had in a while and we are regular travelers! Thank you Royalton Chic!
Stayed 2 nights in Jan 2026

10/10 Excellent

Aurea, WOODBRIDGE

Traveled with partner
Liked: Cleanliness, amenities
We were treated like royalty from the time we booked through expedia to the end of our trip! Special thanks to our butlers Johnny and Billy for making sure our experience was amazing every step of the way! Special thanks to Jilbert, Ceasar, Chef Montero, Jonathan, Ruth and Yleana for their dedicated attention to making us feel like royalty! Overall a fantastic experience!
Stayed 5 nights in Jan 2026

8/10 Good

Sylvain, Richelieu

Stayed 7 nights in Jan 2026

8/10 Good

Mariam

Stayed 5 nights in Dec 2025

10/10 Excellent

Rafal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, stuff was friendly and accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

Debbie

Stayed 2 nights in Jan 2026

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Had such a great time I would definitely recommend coming here I can’t wait to come back again !!
Stayed 2 nights in Jan 2026

10/10 Excellent

Raein

Stayed 7 nights in Dec 2025

10/10 Excellent

Charles, Orangeburg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was wonderful. Johnny Solano was the most amazing host. He made our stay absolutely great. They have 4 pickle ball courts. He got us the equipment to use when everyone else, didn't have a clue as to what we were wanting to play. Not surprising being in another country where it is not a well known sport. Johnny also scheduled all our reservations for the restaurants and helped with the bell hop for our luggage to be picked up from the room to the lobby for our return trip home. The hotel didn't really explain the difference between a standard stay and paying for the Diamond club stay. I only caught the pool side cabana on the website. Which was to be reserved and additional charge and that didn't seem worth the cost and after being there I felt I made the right choice. Pool had plenty of lounges and so did the beach. All an all wonderful place to stay.
Stayed 7 nights in Jan 2026

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very welcoming, entertaining and friendly. Place was very nice and well kept, and there was much variety on how to keep guests engaged
Stayed 5 nights in Jan 2026

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service I have experienced
Stayed 1 night in Jan 2026

8/10 Good

SUZANNE

Traveled with partner
Liked: Cleanliness, amenities
I stayed at Royalton Chic Punta Cana from Dec 25–Jan 4 with my partner, and overall we had a fun, easygoing stay with a few quirks along the way. The resort leans a bit more tired chic than full glam these days, but the service really helped balance things out. Johnny, our butler and highlight of the trip, handled everything from restaurant bookings to sourcing medication with calm, friendly efficiency. Staff across the resort were upbeat, helpful, and kept our room spotless — complete with adorable towel art that honestly had more personality than I did before my morning coffee. The vibe was relaxed and never too wild. Evening entertainment was fun, and daytime activities (especially the foam parties) were great to watch from a safe, dry distance. The buffet had tons of variety, and the spa was a standout — our couples retreat with champagne, exfoliation, massage, and facial was pure bliss. Of course, a few quirks: the resort is showing its age, upselling was constant, and our room had some “character” — a dead landline, inconsistent hot water, a broken TV (quickly replaced), and no outlet on one side of the bed, which led to a very creative extension‑cord solution. The hot tubs at both the pool and spa were out of service, and shade/loungers were limited at peak times. Overall, a good stay with great service and a chilled vibe — just expect a mix of comfort with a few quirks along the way.
Stayed 10 nights in Dec 2025

10/10 Excellent

Adam

Stayed 7 nights in Jan 2026

4/10 Poor

Abigail

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had a lot of issues, including our shower head almost falling off and flooding our bathroom. We also didn't have a safety latch on our door so one afternoon two different staff members just walked into our room while we were inside sleeping which was very off putting. The buffet was ok. There was a lot of options but everything that was supposed to be warm/hot was cold. The restaurants were nice and I did like their food more but I did notice that the later your reservation was, the slower the service. Also, a lot of the restaurants were out of food which shouldn't happen considering they aren't that busy. Also, it was extremely hard to get a reservation through the app. We ended up doing them all at once through the conceriege but that isn't given as an option at check in. The people/workers were very nice. The spa was also incredible. If the whole resort was more like the spa then it would be an amazing place to stay. Also, i felt like I was constantly getting random phone calls to my hotel room which was odd since we never requested anything. Also, when we first got into our room it was very obvious that it was not ready for people. We only had two towels, the floor in the whole room was grimy, and our bathroom wasn't stocked with any soaps or anything that you get. This resort is okay, but there is a lack of attention to detail. I had a good time considering all of these things, but I won't be returning and I won't be recommending this place.
Stayed 6 nights in Jan 2026

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just returned from 6 nights there and had a wonderful time! The staff was incredible, and our butler, Johnny, made our stay so easy with getting us reservations every night! We stayed in 8315, and I would definitely recommend that room for the ocean views!
Stayed 6 nights in Jan 2026

6/10 Okay

Biokaris

Traveled with partner
Disliked: Property conditions & facilities
I first stayed at CHIC in march 2025 and loved it, that’s why I came back. But this time around, very disappointed! A lot of the staff seems new, needs training. The hotel needs maintenance; had to change room due to really bad smell in the bathroom. Food at restaurants came out cold, and at the Steakhouse, you have to pay for the best steaks, even though we were part of the Diamond Club. Do Not do Diamond, not worth it! Great service provided by Olvin and Greicy, they go above and beyond to get you what you need.
Stayed 3 nights in Jan 2026

10/10 Excellent

Umar

Liked: Cleanliness, staff & service, property conditions & facilities
The resort staff was friendly and nice
Stayed 5 nights in Dec 2025

10/10 Excellent

Daisy

Traveled with family
Liked: Cleanliness, amenities
Clean room, clean bathroom, shower and staff super nice.
Stayed 4 nights in Jan 2026

10/10 Excellent

RODOLFO ENRIQUE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the service of a personal concierge. The guy that was attended as his name is Johnny was involved and beyond to help me with my reservations and answer all questions that I have about my stay.
Stayed 3 nights in Jan 2026

4/10 Poor

Evan

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very outdated, public area washrooms were not in working conditions, the showers on beach area exist were not working, guests were stepping in pools to wash the sand off. The pool filled with sand. The a-la-carte restaurant had poor service and the food wasn’t even close to taste of the menu. For example: at Indian restaurant was serving rissotto ! That was basically thick as rice pudding. Very sad! By pool area, i was literally chasing down some service for pool side bar service . I spent my holiday walking to get my own drinks. Considering I paid premium price for Christmas holidays, and considering its an adult’s only, it was mediocre! I absolutely do no recommend this Royalton Chic to anyone. It’s a waste of money. I spent $11,000 for 3 adults, 5 day stay. And was very disappointing hotel. Even I had concierge personal service throughout my stay. My concierge name was Johnny Solano, and did a good job in booking my dinner and spa reservations, and brought me a hot water kettle for my night tea time. Thank you Johnny for your services and care. But Royalton Chic hotel was not an organized or good service hotel.
Stayed 5 nights in Dec 2025

10/10 Excellent

Greggory, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food options, fun pool area, great beaches and an all around safe feeling with this resort. I'd like to say Franciso was the hardest work guy I saw there!! He helped me with a Cabana and that was a great day in the cabana!! "Muchas Gracias " Francisco!!! Now Johnny was next level amazing, I couldn't have asked for a better Expedia Ambassador, he made our stay amazing and was super helpful!! I give Johnny 100/10, he exceeded all expectations!! Muchas Gracias Johnny!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Greggory, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, amazing food, friendly staff, clean and safe. Rey who was part of the entertainment was a lot of fun and gave his everything every night!! The Expedia Ambassador Johnny was amazing!! he was super helpful and made my everyday a good one. With getting dinner reservations, to asking how our day was and keeping in touch to make sure we where having fun. I give Johnny 100/10...he made our vacation that much better..."Muchas Gracias" Johnny!!!
Stayed 7 nights in Dec 2025

10/10 Excellent

Greggory, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there we met Johnny, who was our Expedia ambassador, he showed us our room and gave us a quick run down of the resort. Daily Johnny would check up on us and make sure we had dinner reservations every night. Johnny made sure we had lots to do and was always making himself available when we needed something. Johnny even made sure we had sandwiches for the trip home as we had to be at the airport at 3:30am. Johnny made our vacation that much more memorable. I give Johnny 100/10 he was just that great!! Again Thanks Johnny!!!
Stayed 1 night in Jan 2026

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