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Recent guest reviews

We thought the property was amazing. Renaldo welcomed us and helped us understand the property. Had a wonderful dinner at Chez Isabelle. Nicolas is a fabulous waiter and treated us so well for my birthday. Breakfast at the Lobster House every morning was a lovely experience with Jesus and Elizabeth serving us. Cons, the pools are difficult to get and out of for older people. Not disabled friendly.

Amazing

The staff was outstanding, whatever you want you just merely ask. They are there to serve you with pleasure! The location is wonderful, beach, pools. Chairs are always available, do t have to get up at 6am and go reserve one! The entertainment staff managed by Ariel was outstanding, Coca Cola, chocolate’, Claudia, Gucci baby are amazing people and truly love their jobs. The food is good and the choices are amazing, you can truly get whatever you want any time day or night. I would definitely return back to this and ANY Excellence properly for another amazing experience!

We had a very relaxing and fun time! I liked how willing-to-please every staff member was. From the moment we arrived, until the moment we left, the service and attitude of everyone (including maintenance folks) was excellent! The shows were entertaining and different! Definitely do the silent disco nights. The restaurants were very good and the French Restaurant was outstanding. (Best French onion soup I have ever had!) The drinks were well made and when I made a review sent to me by the resort, they offered to accommodate us immediately! There were several staff that were great and the girl making smoothies in The Kitchen, the folks in Aroma restaurant and Darlys (Peekachoo), and the entire entertainment staff went over and above to make sure we had what we needed and that we had a great time. We will definitely return to Excellence!

Visited Excellence- Punta Cana Mar 16-21 2022 and thoroughly enjoyed our time there. All-inclusive food and alcohol and extremely friendly staff. The food was great and the property maintained beautifully. The pool was awesome and there was never a bar more than twenty steps away (or a waiter to bring you a drink). We did a horseback ride on the beach excursion and it was simply the best! Very reasonable prices for souvenirs and excursions. No kids (adults only)!! The perfect getaway for an escape from the stress of the Covid and Bidens horrible management of our country. Would recommend and I would go back tomorrow!!

I do wanna thank Ingrid for the helping from the start of my amazing trip. I loved how i lived lavish i wanna thank all the bar staff from the especially luisa and bienvendo. And all the staff was amazing i do wish to return soon again. THANK YOU EXCELLENCE PUNTA CANA

Disappointing for a Resort of this caliber. PROS: Resort was clean. Workout facility and tennis courts were immaculate and well managed. Restaurants were good and the staff was very friendly. CONS: Service breakdowns are expected, things happen. But it's unacceptable when you bring the same issues to the attention of staff time after time and nothing gets communicated or resolved. 1.  Major shower leak caused us to line up towels to soak up water.  For three straight days we had to keep showing the front desk video proof that it wasn't resolved. 2. Repeatedly asked housekeeper (who we gave $10 per day) for extra towels as needed due to the leak. Only received one towel each for the entire week. 3.  We were told the Mini fridge would be restocked daily. We asked if it could be stocked with water only. It wasn't. We were forced to stock it ourselves.Things we didn't bring their attention. A. Our room had so much moisture, the sheets felt damp. Surprisingly, the passports which we kept in our safe were warped badly as a result. Room service was always delivered 45 minutes after the arrival time we were given.  Called for an iron to press our garments before dinner, was told it would be sent immediately. After waiting an hour we had to make a repeated calls before it was finally delivered. Doesn't compare to the other Excellence properties. Friendly staff but not very helpful. *Note: This is an unbiased review. We did not ask for any compensation for our inconveniences.

Waste of money! its not 5 start resort. Smelly rooms. Sheets with stains. Food not good. Service terible! Excellence Rivera Maya much better.

Beautiful landscape. Pools were very nice. Area kept very clean. More fans needed in open restaurants.

I went with my boyfriend and we were absolutely amazed with this place. Everything was beautiful and immaculate, the staff were all super friendly and seemed to genuinely enjoy making everyone happy. If I listed all the things we loved about this place it would take me a long time. We highly recommend it!!

This is by far the BEST resort in Punta Cana!!!! Thank you to all the members at Excellence Punta Cana for a PERFECT vacation. A special thank you to the wonderful entertainment staff for making our vacation so fun!! They taught us to dance bachata and salsa and were so kind and friendly! We loved the pool activities and dance lessons!! Thank you Bianny, Yan Carlos Bboy, Darlys and Darinyl DJ Choky!!! Also thank you to Jose Luis who greeted us at the reception so nicely and took care of all our needs with a huge smile! Thank you to Danya for going above and beyond to provide us the cleanest room at the highest standards!! Thank you Ledelekis who remembered our special order at the breakfast buffet and served us without even having to ask! Every single aspect of this resort was perfect. Every member of this resort is friendly, caring and helpful. The entire resort including pools, beaches, restaurants and public areas are super clean and maintained at the highest standards. The suites are beautiful and so clean with housekeeping service twice a day!! The food is amazing with endless delicious options and 9 fabulous restaurants!! The bartender and waiter service is phenomenal, they all go above and beyond to make you happy and satisfy your requests. In terms of Covid-19, rest assured this is the cleanest and most sanitary hotel! Staff wear masks, there is hand sanitizer everywhere, plastic dividers in the buffet and a free covid test at the hotel, a super easy process.

Food was attroches def not a 5star resort as advertised.

Best part was the staff!

The staff was extremely nice and accommodating. They kept up with cleaning the property all day long to make you feel comfortable. The food in the restaurants and breakfast was very good. The room service food wasn’t that great.

Excellence is excellent, we stayed there for 5 days my husband and I, and we are already thinking to come back, Great Hotel, The Bar guy Diaz was an excellent host, he made the best drinks ever, Also there were lizbeth, Robel, and ismael such a great people. Best choice we made was staying at the excellence Punta Cana. Overall every single employee at the excellence hotel are exceptional. Not a single complaint.

Excellence properties are the best we’ve ever experienced in adult all inclusive vacations. We’ve tried others and keep returning to Excellence year after year!

Food was excellent, staff excellent, setting excellent! Definitely would love to go back

Beautiful beach, outstanding service and amenities. The staff go above and beyond.

Playas Uvero Alto - Punta Cana Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Uvero Alto, Excellence Punta Cana - Adults Only All Inclusive is 8.5 mi (13.6 km) from Macao Beach. This 461-room, 5-star property has 4 outdoor pools along with a private beach and a full-service spa.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. There are ample dining options with 11 onsite restaurants, including Agave, which specializes in Mexican cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect to find free WiFi and LED TVs with cable channels. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Furnished balconies or patios, sitting areas, and minibars are other standard amenities.


Property features

Excellence Punta Cana - Adults Only All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 140 per person roundtrip. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this adults-only property include a gym, 2 spa tubs, and a sauna.

Room options

Excellence Club Junior Suite Ocean View

1 King Bed | Sleeps 2

Excellence Club Junior Suite Garden View

1 King Bed | Sleeps 2

Excellence Club Master Suite + 20% OFF SPA

2 Double Beds | Sleeps 3

Excellence Club Suite Ocean View + 20% OFF SPA

1 King Bed | Sleeps 2

Guest reviews for Excellence Punta Cana - Adults Only All Inclusive

Everyone (28) Couples (29) Family (7)
4
Partner Couples

We thought the property was amazing. Renaldo welcomed us and helped us understand the property. Had a wonderful dinner at Chez Isabelle. Nicolas is a fabulous waiter and treated us so well for my birthday. Breakfast at the Lobster House every morning was a lovely experience with Jesus and Elizabeth serving us. Cons, the pools are difficult to get and out of for older people. Not disabled friendly.

By on Jun 23, 2022

Review comment responded on Jun 23, 2022

Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5
Partner Couples

Amazing

By on May 19, 2022

Review comment responded on Jun 10, 2022

Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be, keeping our grounds and facilities immaculate and well maintained and providing you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5
Partner Couples

The staff was outstanding, whatever you want you just merely ask. They are there to serve you with pleasure! The location is wonderful, beach, pools. Chairs are always available, do t have to get up at 6am and go reserve one! The entertainment staff managed by Ariel was outstanding, Coca Cola, chocolate’, Claudia, Gucci baby are amazing people and truly love their jobs. The food is good and the choices are amazing, you can truly get whatever you want any time day or night. I would definitely return back to this and ANY Excellence properly for another amazing experience!

By on May 8, 2022

Review comment responded on May 9, 2022

Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectation and the outstanding service provided by our lovely colleagues made your getaway as perfect as possible going above and beyond making you feel pampered all the time as a result of giving the royal treatment you deserved. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

4
Partner Couples

We had a very relaxing and fun time! I liked how willing-to-please every staff member was. From the moment we arrived, until the moment we left, the service and attitude of everyone (including maintenance folks) was excellent! The shows were entertaining and different! Definitely do the silent disco nights. The restaurants were very good and the French Restaurant was outstanding. (Best French onion soup I have ever had!) The drinks were well made and when I made a review sent to me by the resort, they offered to accommodate us immediately! There were several staff that were great and the girl making smoothies in The Kitchen, the folks in Aroma restaurant and Darlys (Peekachoo), and the entire entertainment staff went over and above to make sure we had what we needed and that we had a great time. We will definitely return to Excellence!

By on Mar 29, 2022

Review comment responded on Mar 29, 2022

Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very glad to hear from you that we are able to meet your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thanks to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable your getaway was due to the good food quality you encountered at any restaurant you attended, and amusing activities and entertainment provided. We will pass your kind words along to the entire team. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5
Partner Couples

Visited Excellence- Punta Cana Mar 16-21 2022 and thoroughly enjoyed our time there. All-inclusive food and alcohol and extremely friendly staff. The food was great and the property maintained beautifully. The pool was awesome and there was never a bar more than twenty steps away (or a waiter to bring you a drink). We did a horseback ride on the beach excursion and it was simply the best! Very reasonable prices for souvenirs and excursions. No kids (adults only)!! The perfect getaway for an escape from the stress of the Covid and Bidens horrible management of our country. Would recommend and I would go back tomorrow!!

By , from Killeen on Mar 23, 2022

Review comment responded on Mar 23, 2022

Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities and amenities that exceed your expectations, making you feel relaxed and pampered all the time, and provide you with excellent service in order to exceed your expectations. In addition, we are very glad to read that our colleagues went out of their way to make you feel welcome as a result of giving the royal treatment you deserved. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

3
Everyone

By on Jan 4, 2022

5
Everyone

I do wanna thank Ingrid for the helping from the start of my amazing trip. I loved how i lived lavish i wanna thank all the bar staff from the especially luisa and bienvendo. And all the staff was amazing i do wish to return soon again. THANK YOU EXCELLENCE PUNTA CANA

By on Dec 24, 2021

Review comment responded on Dec 27, 2021

Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer an outstanding service provided by our lovely colleagues in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

2
Partner Couples

Disappointing for a Resort of this caliber. PROS: Resort was clean. Workout facility and tennis courts were immaculate and well managed. Restaurants were good and the staff was very friendly. CONS: Service breakdowns are expected, things happen. But it's unacceptable when you bring the same issues to the attention of staff time after time and nothing gets communicated or resolved. 1.  Major shower leak caused us to line up towels to soak up water.  For three straight days we had to keep showing the front desk video proof that it wasn't resolved. 2. Repeatedly asked housekeeper (who we gave $10 per day) for extra towels as needed due to the leak. Only received one towel each for the entire week. 3.  We were told the Mini fridge would be restocked daily. We asked if it could be stocked with water only. It wasn't. We were forced to stock it ourselves.Things we didn't bring their attention. A. Our room had so much moisture, the sheets felt damp. Surprisingly, the passports which we kept in our safe were warped badly as a result. Room service was always delivered 45 minutes after the arrival time we were given.  Called for an iron to press our garments before dinner, was told it would be sent immediately. After waiting an hour we had to make a repeated calls before it was finally delivered. Doesn't compare to the other Excellence properties. Friendly staff but not very helpful. *Note: This is an unbiased review. We did not ask for any compensation for our inconveniences.

By on Dec 16, 2021

Review comment responded on Dec 22, 2021

Dear Phil, Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. We sincerely apologize for the inconveniences registered in your review as this is not the standard The Excellence Collection is known for. Rest assured that your comments have been forwarded to the related departments at the property for the revision of our policies and implementation of improvements. We truly hope to have the opportunity to welcome you back and reinstate your confidence in our services. Greetings from The Excellence Collection.

1
Family

Waste of money! its not 5 start resort. Smelly rooms. Sheets with stains. Food not good. Service terible! Excellence Rivera Maya much better.

By on Dec 15, 2021

Review comment responded on Dec 22, 2021

Dear Galina, Thank you for sharing your discontent regarding your experience at the resort. At Excellence Punta Cana we are committed to providing excellent accommodations in consistency with the resort high standards. We deeply regret that the assigned suite did not meet the expectations, and we offer our sincerest apologies if this circumstance has affected your perception of the resort and our distinguished service. Rest assured that the comments have been forwarded to management and related departments at the property for the revision of our policies and implementation of improvements. We hope you can grant us the opportunity to welcome you back to reinstate your confidence in our services.

4
Family

Beautiful landscape. Pools were very nice. Area kept very clean. More fans needed in open restaurants.

By on Sep 30, 2021

Review comment responded on Oct 1, 2021

Thank you for choosing Excellence Punta Cana as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities met your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

Excellence Punta Cana - Adults Only All Inclusive

Playas Uvero Alto - Punta Cana, Punta Cana, La Altagracia 23000
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