The propery lacks instructions on hallway. The alcoholic drinks were watery.
Lopesan is a newer resort with beautiful grounds and a gorgeous pool. However, we were disappointed by key features, including the service, beach, and amenities. The service at Lopesan was lacking on many levels. Generally unfriendly or indifferent bartenders, waiters, and cleaning people are found at all restaurants, bars, with some exceptions from a friendly few servers. The A La Carte restaurants were hit or miss. The Mexican restaurant El Charro is very good, while the Asian and Italian restaurants aren’t great. Food came out wrong multiple times. The buffets were very good with a fresh grill and plenty of options, though the staff is generally inattentive and plates were left on our table through the whole meal. The pools are beautiful and large. Get spots early because people will drop towels and claim chairs by 8am. The beach itself is nice, but the ocean leaves a lot to be desired. There is a very narrow swimming area, and the water gets deep quick, so you can’t go for a leisurely swim because everybody is crammed on a small slice of water. Also, there is a marina outside the swimming area, so your view of the sea is cluttered with boats right off the shore and you’ll smell gasoline frequently. There are lots of amenities, like a gym, water park, kids club, theater and shops, but they’re far from the beach so we didn’t go often. All in all, it’s a good place to bring a family, you’ll have fun, and it’s not too expensive. Just don’t expect “perfect”
Not quite a 5 star resort but overall it was a pleasant experience. I traveled as a family of 4 with two kids under 5. There’s plenty to keep the kids busy and entertained. The main buffet (Atlantico) was a decent place for breakfast and lunch. They also have a beach side buffet but it has limited food selection and not the most sanitary. The place is huge and certainly has potential but it they need to do a better job keeping up with the maintenance of the property. Boulevard is a great area for shops and entertainment. Our room was comfortable. The staff was awesome. My biggest issue with the property is that there’s only 1 towel bar for the entire property and the long walk to boulevard/the kids water park.
The property is wonderful, clean, neat. The workers are very kind and attentive. The pool and the beach amazing. The food is good enough. The room is spacious and very nice. The only thing that I would say is bring your sunscreen because it’s very expensive in the resort. We paid $37 for a small bottle of sunscreen.
The all-inclusive the 6 different pools on the beach and the rooms
Obligated to buy two rooms, told them from the beginning I needed them to be together, got to the hotel rooms were in different floors and the receptionist was rude and not cooperating. The room smelled humid, the plugs wouldnt work and even a part of the ceiling felt and started to drip water. Got a new room but still smelled like humidity at its maximum. Staff was always upset or rude. Managers treated employees really bad. Not a lot to do at night, lack of music and activities. Restaurant service was bad at accommodations and the service, some restaurants were disorganized. Overall I would never go back
Great pool and beautiful upscale property
The property is absolutely beautiful and large. I was worried about the one main pool but there are other pools so it never got crowded. Staff deserve an A because service was always phenomenal. My television was damaged and I complained and they said yeah we’ll send someone to take a look. I assumed suuuureee they will. Someone came and replaced the entire television within an hour. Good for them…we also needed candles and a lighter for my dads birthday and they provided us with that too. The beach is very well lit at night which I love but there is sooo much seaweed that it’s hard to enjoy the beach. I guess this is the issue since we went in august and it’s very common for the area. Staff was constantly picking up seaweed in truck loads throughout the day which I appreciated but it didn’t help. Food is delicious here even the buffet! Many options! I wish the nightlight and activities were better. They don’t do many night shows and there’s no club, just a lounge. My stay was still beautiful. Definitely recommended
Attractive decor. Fairly low key. Family friendly. The food was very good. The local vendors on the way to the beach were a bit aggressive for my liking. We had a bit of a language barrier since we didn't speak Spanish. I understand we are the visitors.
Dates: July 29 - August 6 Family: 2 adults, 2 children (2 year-old and 11 year-old) Room: #3015 - Ocean View Junior Sweet with 2-queen beds. Room: The view was fantastic. Great view, no complaints there. The front-desk person was very kind with assigning a room with a great view without any issues. Not a fan of this particular room layout. No privacy and soundproofing. Most of the outlets did not work. The charging ports didn't work as well for USB connections. Not a HUGE issue as one outlet worked and we were able to charge everything we needed. The cleaning was done daily at around 11am, but the last two days our cleaning lady went missing and our cleaning was done around 4-5pm. The Property: plenty of space, even for a large resort with a ton of people, we never felt 'crowded', large pools, very well maintained, likely the best I have seen in DR. Beach was good, lots of space. The kiddy pool was sufficient for any family, quiet and spacious. The slides were fun, but clearly need maintenance, the water was milky white, likely from the glue coming off the tiles that were ripped/coming off. Not enough space at the big-kid slides. Plenty of places to eat. Game room is not free, and not cheap, most resorts have it free. The Food: very disappointed. Not enough variation in buffet, many options tasted spoiled. Did not use specialty, so cannot comment. Did not drink much so cannot comment. Buffet staff was "not great", but a lot of customers, not enough waiters.
Excelente servicio!
Very family and adult friendly. Depending on your interests there are several a a available options on the resort. I will definitely stay here again.
Pueden mejorar en servicio…
From the good to not so good, to really bad: Good: 1) infrastructure and instalations in general are really good 2) having the option of booking for nice dinner at restaurants and great plus, recommended French. 3) many pool to choose from Not so good: 1) even them knowing you booked for 4 people they only give you 3 towels, doesn't make sense. Asked for another never got it 2) two first night minibar in the room got restocked, we specially wanted water. After the second night they never added water or anything else. REALLY POOR, EXTREMELY BAD: 1) the service was only good for a couple of nights. At the third night it was impossible to get a cold beer. 2) we knew In advance that if you go to any of these hotels in punta cana you need to have extra change(1 dollar beer) you need to show gratitude every time you ask for a drink. Unfortunately it was really hard to get change, and if you went to a bar and didn't tip, you basically did not get any drink. 3) all staff that worked after out third night, they all seemed tired or not happy. Again no willingness to serve or help. In conclusion, I wouldn't recommend this hotel for it's service or staff, if you don't mind that part, then everything else will be great. Hope this is helpful
Located in Bávaro, Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive is within a few miles (5 km) of popular sights such as Bavaro Beach and Los Corales Beach. This 1042-room, 5-star property has 5 outdoor pools along with a full-service spa and a free water park.
Free buffet breakfast is served each morning from 6:30 AM to 10:30 AM. There are ample dining options with 10 onsite restaurants, including Gondola, which specializes in Italian cuisine. Satisfy your hunger from the comfort of your room with room service.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Furnished balconies, free minibar items, and electric kettles are other standard amenities.
Lopesan Costa Bávaro Resort Spa & Casino - All Inclusive features a full-service spa, 5 outdoor pools, and a free water park. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
The propery lacks instructions on hallway. The alcoholic drinks were watery.
Lopesan is a newer resort with beautiful grounds and a gorgeous pool. However, we were disappointed by key features, including the service, beach, and amenities. The service at Lopesan was lacking on many levels. Generally unfriendly or indifferent bartenders, waiters, and cleaning people are found at all restaurants, bars, with some exceptions from a friendly few servers. The A La Carte restaurants were hit or miss. The Mexican restaurant El Charro is very good, while the Asian and Italian restaurants aren’t great. Food came out wrong multiple times. The buffets were very good with a fresh grill and plenty of options, though the staff is generally inattentive and plates were left on our table through the whole meal. The pools are beautiful and large. Get spots early because people will drop towels and claim chairs by 8am. The beach itself is nice, but the ocean leaves a lot to be desired. There is a very narrow swimming area, and the water gets deep quick, so you can’t go for a leisurely swim because everybody is crammed on a small slice of water. Also, there is a marina outside the swimming area, so your view of the sea is cluttered with boats right off the shore and you’ll smell gasoline frequently. There are lots of amenities, like a gym, water park, kids club, theater and shops, but they’re far from the beach so we didn’t go often. All in all, it’s a good place to bring a family, you’ll have fun, and it’s not too expensive. Just don’t expect “perfect”
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,
Not quite a 5 star resort but overall it was a pleasant experience. I traveled as a family of 4 with two kids under 5. There’s plenty to keep the kids busy and entertained. The main buffet (Atlantico) was a decent place for breakfast and lunch. They also have a beach side buffet but it has limited food selection and not the most sanitary. The place is huge and certainly has potential but it they need to do a better job keeping up with the maintenance of the property. Boulevard is a great area for shops and entertainment. Our room was comfortable. The staff was awesome. My biggest issue with the property is that there’s only 1 towel bar for the entire property and the long walk to boulevard/the kids water park.
Dear Guest,Greetings from Lopesan Costa Bávaro. Thank you for the time you took to complete our satisfaction survey, at Lopesan Costa Bávaro we know that vacations are very important and for this reason, we take your opinions seriously, we are happy to know that our buffet, boulevard, room, and main buffet were to your liking.We have also shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with a better service in the future.Once again we thank you for your kind opinion of our hotel and we look forward to serving you again in the future.Kind regards,
The property is wonderful, clean, neat. The workers are very kind and attentive. The pool and the beach amazing. The food is good enough. The room is spacious and very nice. The only thing that I would say is bring your sunscreen because it’s very expensive in the resort. We paid $37 for a small bottle of sunscreen.
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,
The all-inclusive the 6 different pools on the beach and the rooms
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,
Obligated to buy two rooms, told them from the beginning I needed them to be together, got to the hotel rooms were in different floors and the receptionist was rude and not cooperating. The room smelled humid, the plugs wouldnt work and even a part of the ceiling felt and started to drip water. Got a new room but still smelled like humidity at its maximum. Staff was always upset or rude. Managers treated employees really bad. Not a lot to do at night, lack of music and activities. Restaurant service was bad at accommodations and the service, some restaurants were disorganized. Overall I would never go back
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,
Great pool and beautiful upscale property
Dear guest, Greetings from Lopesan Costa Bávaro. We appreciate you taking the time to share your experiences with us, and we are also happy that the hotel met your expectations.We hope to welcome you back to our paradise. Kind regards,
Dear guest, Greetings from Lopesan Costa Bávaro. Thank you for the time you have taken to evaluate us, the opinions of our guests are very important to us, we have shared your comments with the corresponding departments to improve the points you have expressed to us and thus provide you with better service in the future. We hope to welcome you back to our hotel to change the misperception you have of some of our services. Kind regards,