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Recent guest reviews

The staff should be more Friendly.

nothing

They need updated most of everything, we have a water leak in our room, front desk need more help, no one answer the phone when we need ,wait time to get assist in the lobby, to long , the workers stuff is excellent.

Staff was amazing through the crisis of coronavirus. They kept smiles on their faces and provided what services they could. Good luck to you all

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No variety in beers and horrible wine in the buffet. The wifi doesn’t work well.

I had a horrible experience at this hotel. As a frequent traveler, I’ve gotten used to a certain level of quality and service anywhere that I have visited, but Punta Cana was not close to my minimum standards. The hotel was dirty, bathroom had mold, A/C did not work (it felt like we were inside a sauna), food choices were limited and staff was rude and unhelpful. The open bar wasn’t so opened as the pool bar closed at 5, and the pool needed to be “vacated by 6 pm”. The day time entertainment at the pool was not the best, and they only played Dominican music, all day long. My family and I did not feel welcomed, nor appreciated and didn’t feel Safe during our stay.

Love the staff . Very nice and friendly. Always have a smile on their faces . Willing to help out . I didn’t like the bathroom because it was smelly . High urine scent . But otherwise I like it overall.

Overall very pleased with my stay in this location. I traveled with my family, every day we had something new to do, we were engaged at all times. The events for the kids were great, our kids loved every single one. The area was very cleaned and well taken care of, and the staff was very helpful. Our room was clean and with the exception of the occasional mosquito, pest free. Our stay was very enjoyable, we would do it again.

Same food every single day and they couldn't work us in to the restaurants for reservations until 9:00 at night and that is WAY TOO LATE for older people to be eating supper No washcoths in the room Fridge not refilled Room ceiling was falling in Safe did NOT work

Did not realize the hotel had separate sections, we were at Aquamarine, so was disappointed that restaurants at beach were off limits. If I were to go again, I would book at the more exclusive hotels on the property. Room was great, we did avoid the mini bar due to all the reported deaths in the news though 😃. This hotel was too far from the beach, but once again, I did not realize there are separate hotels on the property. I eat out a lot and love good food, my daughter and I decided to do the buffet for the 4 days we were there. Do tip the staff or you will not get service, but that is ok. The buffet had great food for the most part and they switch it up so there is a lot of variety. The food was always replenished. For the price, it was well worth it. I originally booked at Bavaro and they switched us to Aquamarine when we checked in, it is for adults, so we are grateful for that and did not have to deal with screaming kids. The pool gets rowdy as the people get drunk, no doubt they all pee in the pool as they stay in there drinking all day, so I hope the water was highly chlorinated. All in all, we had a great stay. The entertainment staff were charming and gave the ladies an expert spin around the dancefloor at night. Take a lot of $1 for tipping and you wont be dissapointed. We had a great trip and 4 days was a perfect amount of time.

The people here are awful. So rude and completely unhelpful. Worst trip of my life.

The security persons in the entrance didn’t give us the access to the hotel, I have to walk to explain the situation at front desk and this guys call the police Good hotel, really bad administration.

The staff was absolutely amazing. They work so hard it’s inspiring. The only thing I was slightly disappointed in was the beach had loads of plants floating but I understand they can’t do anything about that.

Cleanness, excellent transportation from room to places, great staff. Room needs to be upgraded.

Arena Gorda, Higuey Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Within a short walk of Arena Gorda Beach, Bahia Principe Grand Bavaro - All Inclusive is within 2 miles (3 km) of Punta Blanca Golf Course. This 744-room, 4-star property welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a casino. Located centrally in Punta Cana, it's connected to the convention center and also close to Iberostar Golf Course and White Sands Golf Course.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:30 AM. There are multiple options for onsite dining with 9 restaurants, including Bugambilla, which specializes in international cuisine. Satisfy your hunger from the comfort of your room with room service.


Rooms

Guests can expect to find free WiFi and LED TVs with satellite channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other amenities include free minibar items, furnished balconies or patios, and sitting areas.


Property features

Bahia Principe Grand Bavaro - All Inclusive features a full-service spa, 2 outdoor pools, and a casino. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a free water park, a nightclub, and a children's pool.

Room options

Junior Suite Superior

2 Double Beds | 1 King Bed | Sleeps 4

Junior Room (Superior)

2 Double Beds | 1 King Bed | Sleeps 4

Junior Room

1 King Bed and 2 Double Beds | Sleeps 4

Junior Room (Superior)

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Bahia Principe Grand Bavaro - All Inclusive

Everyone (43) Couples (15) Family (16)
4
Everyone

By on May 25, 2022

1
Everyone

By on May 13, 2022

5
Everyone

The staff should be more Friendly.

By , from Roxbury on May 8, 2022

Review comment responded on May 11, 2022

Dear Ramon, We appreciate you sharing your opinion and rest assured that your comment will be treated as a priority. Best regards, Katty Botello Online Reputation Bahia Principe Bavaro Resort

2
Everyone

nothing

By on Feb 9, 2022

Review comment responded on Feb 9, 2022

Dear Client, We really appreciate your feedback; our guests' opinions are very important to us. We take your comments very seriously and apologize for any inconvenience you experienced during your stay. We hope to have the opportunity to welcome you again at any of our hotels. Best regards, Katty Botello Online Reputation Bahia Principe Bavaro Resort

1
Everyone

By on Jan 18, 2022

3
Family

They need updated most of everything, we have a water leak in our room, front desk need more help, no one answer the phone when we need ,wait time to get assist in the lobby, to long , the workers stuff is excellent.

By on Jul 5, 2021

Review comment responded on Jul 5, 2021

Dear guest, We are really sorry for not being able to fulfill your expectations with our services. We thank you for taking the time of sharing your opinion with us which we will take into the highest consideration. Kind regards, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

5
Friends

Staff was amazing through the crisis of coronavirus. They kept smiles on their faces and provided what services they could. Good luck to you all

By on Mar 22, 2020

Review comment responded on Mar 25, 2020

Dear Guest, Thank you for your lovely comment and for acknowledging the good service provided by our staff despite the circumstances of the moment. It will be a pleasure to cater you once again at any of our Hotels. Regards from Dominican Republic, Adriana Peguero Online Reputation Bahia Principe Bavaro Resort

5
Family

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By on Jan 19, 2020

Review comment responded on Jan 19, 2020

Dear Guest, Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option. Kind regards, Bolivar Arias Online Reputation Bahia Principe Bavaro Resort.

3
Family

No variety in beers and horrible wine in the buffet. The wifi doesn’t work well.

By on Jan 6, 2020

Review comment responded on Jan 6, 2020

Dear Guest, We regret not being able to filfull your expectation. In regarding to your comments we are going share them to the person in charge in order to provide the best experience to our guests. Best regards, Jorge Rijo Online Reputation Bahia Principe Bavaro Resort

4
Everyone

By on Oct 28, 2019

Review comment responded on Oct 28, 2019

Dear Guest, Thank you for your scoring, we would have liked to know more about your stay. In the same way, we thank you for choosing us as a vacation option. Warm regards, Bolivar Arias Online Reputation Bahia Principe Bavaro Resort.

Bahia Principe Grand Bavaro - All Inclusive

Arena Gorda, Higuey, Punta Cana, La Altagracia 23000
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