Skip to main content
Beginning of main content

Majestic Elegance Punta Cana - All Inclusive

4.5 out of 5.0

Recent guest reviews

Our visit was for a family wedding and we were able to enjoy family time to the fullest because of the worry-free all-inclusive accommodations. Our group included all ages and desires - everyone left with smiles and wishes to return soon. Great staff service and friendly attitude made our time at this resort very special. 5 stars!

No room was available. They tried to put us in less expensive section. Wasted 3 hours of our vacation. Not very happy since we spent a lot of money for a better hotel this year

The entertainment team was great always stopping to say hi and see how it was going! Edj, Sandi, Kelvin, and Mr Black. Great fun people!

The hotel is beautiful and the staff is always working on keeping it that way. The bartender Roberto at the outside bar was fabulous and a lot of fun. If you are heading to Punta Cana you should brush up on your Spanish, language was a bit of a challenge. We wished that the bartenders would be a little bit more engaging. They were great if you wanted Dominican water (Presidente) or a Majestic with Rum but they were not as engaging. Overall the staff was friendly. The pool is very large and beautiful The entertainment staff is full of energy and always coming around engaging you in activities, and when you think their day is done, they are part of the evening entertainment too. We really enjoyed the steak house, excellent food there. Upon check in we thought we were told you could only make your dinner reservations the day of, this could be a communication problem due to the language barrier, upon trying to make a reservation the day of for 9 doors, we were booked 3 days later to get the time we want, would recommend making your reservation as soon as you know when and where you want to go. Overall it was a very fun place to stay..

While the resort is beautiful and the food is delicious, the hotel staff didn’t understand nor speak English well at all. We ordered room service 1 evening and after waiting an hour we went to bed as it never showed up. Entertainment was amazing! Staff there spoke English well and got guests involved in activities. Very close to beach!

Loved the pool and beach. Very big resort. Needed to specifically ask for wash cloths every day and still didn’t get them 3 of the 7 days there. Fabulous funtastic entertainment staff provided awesome entertainment and activities. Need to speak and understand Spanish as very little English is spoken or understood at the resort.

Very nice place with very nice group of individuals working to make your life more relax in every way possible

The check in experience was terrible. After traveling all morning, We had to wait for an hour to be shown to our room. 20 minuets resort tour, Another 45 minuets for luggage to arrive, 30 minutes wait on room change confirmation, 30 minuets for luggage move. First day of vacation blown. The pools close at 6! Everything else was wonderful except the food. Not very tasty and seemed to hit us wrong. Rooms are beautiful. Restroom area could use a bit more privacy (stomach issues). The shows were entertaining and staff pleasant and playful.

The resort was huge and nicely laid out. When we got there we were bumped up to stay at the Mirage for one night and were able to use their facilities for the rest of the week which was AWESOME. Going to the elegance the second day was kind of a bummer. Mirage was much more suitable for our couple trip. However, there were tons of activites by the pool, soo many cabana beds on the beach, And incredible entertainment at night, two different shows going on at elegance and mirage so you can chose. The only CON: food. The food was great at the buffet, but not much of a selection. For dinner i didnt find many pastas or variety of choices at the buffet so we pretty much ate pizza the whole week (which was pretty good anyway). The other resturants say no reservations required but we always ended up waiting a long time. The italian resturant after waiting 45 minutes wouldnt let us in because my boyfriend didnt have long pants which was horrible since we were craving some pasta after the whole week. The sports bar was great for snacks throughout the day but stunk so bad with a moist scent. Room service was free on mirages side, but our phone didnt work and menu was only in spanish. When we went to elegances side, you had to pay for room service. Felt like there wasnt many options for dining, all resturants were closed during the day and we were only left with the buffet and sports bar. OTHERWISE, resort was beautiful and an amazing time

Great facility and service. Food could have been better.

This was our 6th time at this resort, we really liked it for its medium size, nice staff, great entertainment and good food. Some changes have been made since a year ago and most of them we did not like. Still a good place to go but I can't rave about it given these changes. First, the good change was adding another waterslide to the kids area, it is bigger than the others and while the other two don't really work now, this big one is better than the other two. Second, the most drastic change for the Elegance resort is the change of the animation team to new people (I saw only two old girls left) who are completely vanilla, they don't know how to make it really fun. The old animation team included Roberto and Hector, they were so much fun it was unbelievable, now i don't know their names and I don't care. This was a terrible loss to the resort, i don't know whether these guys were fired or left because they were not getting paid enough, in any event, it is a big blow to the resort in my opinion because the animation team is a zero now except for Nicky who is still keeping them somewhat alive. Third, the other change was the quality and presentation of the food at the See by Sea restaurant and the French restaurant. The french was the best by far in the previous 5 years, now it is just another place to go to. To give you a glimpse-have you ever had cold creme brulee that comes out 2 minutes after you order it? The Italian restaurant is great. Japanese has 0 entertainment.

My husband and I stayed her for our first all inclusive vacation and it was amazing, The property is beautiful, the staff was friendly and helpful. It was an awesome experience. I would highly recommend this property to anyone who wants the try vacation relaxation experience.

Very nice location with nice beach and short distance to everything on the resort verses to other resorts need shuttles. Great night entertainment and daily activities. Specialty restaurants could be improved, not worth reservation in my opinion. Loved power jump and yoga and Zumba on the beach exercise and soap bubbles in the pool!

5 star beach beautiful pool. Management, staff, food, service 2 or 3 star at best. This resort is 14 years old and it shows. They are obviously trying to cut corners everywhere. Understaffed, inconsistent, poorly managed at the front desk, poorly managed at the restaurants and not very nice when anything is requested. Stay somewhere else at this price.

Fabulous Beach and pool. The wait staff is in attentive. Service is poor in the buffet, at the restaurants and lobby bar and at the beach bar. Under staffed poor selection inconsistent selection. As for food, if you don't see it you aren't going to get it, don't ask. Rooms are tired. Furniture is shabby. Housekeeping did a good job considering what they were working with. Management receives the worst marks of all. Got no help from them, even watched them threaten a guest for complaining. Bring your own pool towels. You get one towel card and the pool/ Beach towels are tiny thin useless. Bring your own shampoo conditioner too. This hotel is obviously trying to cut corners everywhere. 2 star quality with a great beach and pool. Never again!

The beach and pool were nice. The buffet was disappointing as the staff could not keep up with the flow of people and they were constantly out of the most popular varieties of food. Staff was not always pleasant and made you sometimes feel as though you were not welcome

Beautiful property on a gorgeous beach. The staff is beyond helpful and so friendly. The restaurants also offer a great variety of foods.

We stayed at the Majestic Elegance this December. It was our 5th time at the Majestics. It seems that every year the service becomes better and better. Special thanks to our battler Arling who went out of his way to make our stay as pleasant as possible. Another staff-star is beachbar attendant Maxima: always in a good mood and very attentive to customer requests. Her drinks were the best! We loved the food, especially at the buffet restaurant. New arrangement of food stations where food are prepared according to your preferences, made the dinning experience even more injoylable. This year entertainment was segnificantly better than privious years. We will definitely come again. Great vacion place!

It was our third time here with the adult only upgrade to Jr. Suite with butler. It is an overall great experience with some highs and some lows.

Everything is excellent. Food was amazingly wonderful! The staff was awesome and our butler is the best.

Playa Bavaro - Punta Cana Punta Cana La Altagracia

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Bavaro within 2 miles (3 km) of Punta Blanca Golf Course, Majestic Elegance Punta Cana - All Inclusive is within a few miles (5 km) of Hard Rock Golf Club at Cana Bay. This 597-room, 4.5-star resort has a private beach, a full-service spa, and a casino. It's near the airport and also close to Iberostar Golf Course and White Sands Golf Course.


Dining

Free hot/cold buffet breakfast is served each morning from 7 AM to 10 AM. There are multiple options for onsite dining with 6 restaurants, including Flavours, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Limited Gourmand with its garden views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All of Majestic Elegance Punta Cana - All Inclusive's 597 air-conditioned rooms provide free minibar items, balconies or patios, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus plasma TVs with satellite channels and DVD players. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, designer toiletries, and bathrobes. Other amenities include free bottled water, ceiling fans, and safes.


Property features

Majestic Elegance Punta Cana - All Inclusive features a private beach, a full-service spa, and a casino. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, an outdoor pool, and a lazy river.

Room options

One Bedroom Suite with Jacuzzi

King 1 | Sleeps 4

Majestic Junior Suite Swim Up w/Jacuzzi

Full 2 | King 1 | Sleeps 4

Colonial Junior Suite with Jacuzzi

King 1 | Sleeps 4

Elegance Club Junior Suite with Jacuzz - Adults Only

Full 2 | King 1 | Sleeps 2

Guest reviews for Majestic Elegance Punta Cana - All Inclusive

Everyone (132) Couples (341) Business (2) Family (85) Friends (61) Other (13)
5

best stay on the beach in punta cana!

Everyone

Our visit was for a family wedding and we were able to enjoy family time to the fullest because of the worry-free all-inclusive accommodations. Our group included all ages and desires - everyone left with smiles and wishes to return soon. Great staff service and friendly attitude made our time at this resort very special. 5 stars!

By , from ATL on Feb 20, 2018

Review comment responded on Feb 20, 2018

Dear Jay, Please allow me to personally thank you for your kind words about our resort and for sharing them with us. We are so happy to read that your family vacation with us was a very good holiday experience and that you were able to leave with smiles and fantastic memories. However, we regret that you didn’t find the food to your satisfaction. Please be assured that we have specifically noted your suggestion and brought it to the immediate attention of the Executive Chef for review and improvement. We hope to welcome you back soon for another memorable vacation we hope you will cherish forever. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

4

check in

Everyone

No room was available. They tried to put us in less expensive section. Wasted 3 hours of our vacation. Not very happy since we spent a lot of money for a better hotel this year

By on Feb 18, 2018

Review comment responded on Feb 20, 2018

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We assure you, we have immediately addressed the comments you shared with my management team as part of our continuous efforts to provide a consistent guest experience. We would love the opportunity of welcoming you back. Rest assured that we will do everything in our power to make your next stay fantastic. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

5
Everyone

The entertainment team was great always stopping to say hi and see how it was going! Edj, Sandi, Kelvin, and Mr Black. Great fun people!

By , from iowa on Feb 11, 2018

Review comment responded on Feb 11, 2018

Dear Rob, Thank you for taking the time to share your rating regarding your recent stay with us. We hope to see you many more times for even more excellent vacation experiences. Thank you very much for all your praises toward our staff, especially the entertainment team. We take such pride in our resort and our staff and it is very important to us that every guest receives this star treatment from our staff. Once again, thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday. Warm regards, Lisbeth Aponte Customer Care Majestic Resorts

4

beautiful hotel and beautiful beach.

Everyone

The hotel is beautiful and the staff is always working on keeping it that way. The bartender Roberto at the outside bar was fabulous and a lot of fun. If you are heading to Punta Cana you should brush up on your Spanish, language was a bit of a challenge. We wished that the bartenders would be a little bit more engaging. They were great if you wanted Dominican water (Presidente) or a Majestic with Rum but they were not as engaging. Overall the staff was friendly. The pool is very large and beautiful The entertainment staff is full of energy and always coming around engaging you in activities, and when you think their day is done, they are part of the evening entertainment too. We really enjoyed the steak house, excellent food there. Upon check in we thought we were told you could only make your dinner reservations the day of, this could be a communication problem due to the language barrier, upon trying to make a reservation the day of for 9 doors, we were booked 3 days later to get the time we want, would recommend making your reservation as soon as you know when and where you want to go. Overall it was a very fun place to stay..

By , from Iowa on Feb 11, 2018

Review comment responded on Feb 12, 2018

Dear A, Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly appreciate your compliments towards our resort, entertainment team and we are happy to hear about your favorite cocktail. However, we regret that you didn’t find all bar service to your satisfaction. Please be assured that we have specifically noted your comments and brought them to the immediate attention of the Food & Beverage Manager for review and improvement. We would like to let you and future guests know that our guest are able to make reservations since their arrival. We would also like to inform you that reservations for the same day needs to be booked before 5 pm. Even so, we apologize for any miscommunication you experienced. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

4

beautiful resort!

Everyone

While the resort is beautiful and the food is delicious, the hotel staff didn’t understand nor speak English well at all. We ordered room service 1 evening and after waiting an hour we went to bed as it never showed up. Entertainment was amazing! Staff there spoke English well and got guests involved in activities. Very close to beach!

By , from Iowa on Feb 11, 2018

Review comment responded on Feb 11, 2018

Dear Mark, Thank you for taking the time to share your rating regarding your recent stay with us. Thank you very much for all your compliments regarding our nice staff, fun entertainment and our delicious food, which we have been very glad to share with our teams. I am very sorry to hear that the level of English proficiency was not to your satisfaction. I would like to assure you that we do provide continuous English courses to our associates throughout the entire resort. We all look forward to your next visit to Majestic Colonial. Warm regards, Lisbeth Aponte Customer Care Majestic Resorts

4

pool & beach are fabulous

Everyone

Loved the pool and beach. Very big resort. Needed to specifically ask for wash cloths every day and still didn’t get them 3 of the 7 days there. Fabulous funtastic entertainment staff provided awesome entertainment and activities. Need to speak and understand Spanish as very little English is spoken or understood at the resort.

By , from Iowa USA on Feb 11, 2018

Review comment responded on Feb 11, 2018

Dear Coco On Orbitz, Thank you for taking the time to share your rating regarding your recent stay with us. The beach, pool, entertainment are elements of our hotel that we are extremely proud of, and it is always such a pleasure to read our guests’ positive feedback regarding these. I would like to assure you that we do provide continuous English courses to our associates throughout the entire resort. We all look forward to your next visit to Majestic Colonial. Warm regards, Lisbeth Aponte Customer Care Majestic Resorts

5

excellent hotel

Everyone

Very nice place with very nice group of individuals working to make your life more relax in every way possible

By on Feb 4, 2018

Review comment responded on Feb 4, 2018

Dear Valued Guest, We are so grateful that you took the time to write about your recent experience at our resort. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. We hope to welcome you back soon for another memorable vacation we hope you will cherish forever. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

3

beautiful beach and resort

Everyone

The check in experience was terrible. After traveling all morning, We had to wait for an hour to be shown to our room. 20 minuets resort tour, Another 45 minuets for luggage to arrive, 30 minutes wait on room change confirmation, 30 minuets for luggage move. First day of vacation blown. The pools close at 6! Everything else was wonderful except the food. Not very tasty and seemed to hit us wrong. Rooms are beautiful. Restroom area could use a bit more privacy (stomach issues). The shows were entertaining and staff pleasant and playful.

By , from Ohio on Feb 2, 2018

Review comment responded on Feb 3, 2018

Dear Nancy, Thank you for taking the time to share your feedback regarding your recent stay with us. We assure you, we have immediately addressed the comments you shared with my management team as part of our continuous efforts to provide a consistent guest experience. Please accept our apologies for any inconvenience you experienced during your stay. We would love the opportunity of welcoming you back. Rest assured that we will do everything in our power to make your next stay fantastic. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

5

excellent hotel, amazing staff

Everyone

The resort was huge and nicely laid out. When we got there we were bumped up to stay at the Mirage for one night and were able to use their facilities for the rest of the week which was AWESOME. Going to the elegance the second day was kind of a bummer. Mirage was much more suitable for our couple trip. However, there were tons of activites by the pool, soo many cabana beds on the beach, And incredible entertainment at night, two different shows going on at elegance and mirage so you can chose. The only CON: food. The food was great at the buffet, but not much of a selection. For dinner i didnt find many pastas or variety of choices at the buffet so we pretty much ate pizza the whole week (which was pretty good anyway). The other resturants say no reservations required but we always ended up waiting a long time. The italian resturant after waiting 45 minutes wouldnt let us in because my boyfriend didnt have long pants which was horrible since we were craving some pasta after the whole week. The sports bar was great for snacks throughout the day but stunk so bad with a moist scent. Room service was free on mirages side, but our phone didnt work and menu was only in spanish. When we went to elegances side, you had to pay for room service. Felt like there wasnt many options for dining, all resturants were closed during the day and we were only left with the buffet and sports bar. OTHERWISE, resort was beautiful and an amazing time

By , from new york on Feb 1, 2018

Review comment responded on Feb 2, 2018

Dear c, Thank you for taking the time to share your feedback regarding your recent stay with us. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. Your comments are incredibly valuable to us, as they help us in our continued effort to exceed guests’ expectations and experiences. We appreciate you taking the time to share your thoughts with us. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

4
Everyone

Great facility and service. Food could have been better.

By on Jan 23, 2018

Review comment responded on Jan 24, 2018

Dear Valued Guest, We are so grateful that you took the time to write about your recent experience at our resort. It is a pleasure to know that you enjoyed our resort and that you appreciated the service received. We have also specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variety for our guest’s satisfaction. We have brought your comment to the immediate attention of the Executive Chef for improvement. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts