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Majestic Elegance Punta Cana - All Inclusive

4.5 out of 5.0

Majestic Elegance Punta Cana - All Inclusive

4.5 out of 5.0

Recent guest reviews

Amazing staff, delicious food, best resort I’ve been to!

The hotel staff are friendly, attentive, and fun. The staff goes above and beyond to keep their visitors happy and comfortable. The resort is beautiful, and clean. The food at the restaurants are all good. The resort offers a variety of entertainment such as shows, aerobics classes, parties, water sports, tennis, casino and so much more. It is a wonderful and safe environment and felt comfortable during my stay at Punta Cana.

Great beach and pools. Very nice staff and very clean. Food was not great, but it was good. Talking to others that stayed at other resorts, that is how they all are. My wife actually did water aerobics and other exercise classes that she loved. The casino was small but a lot of fun. I would absolutely go back.

Excellent location. The main building bar service was very slow a few times we attended. Felt very ignored and it took a regular guest who knew the bartender to get drinks.

Resort amenities were relatively nice. However, during our stay, we had over $1000 of clothing and personal items stolen while our luggage was being handled by the hotel staff. Our suitcase was clearly opened and our things were unbuckled and taken out (it didn't simply just fall out). As one of the perks of the Elegance Club, the hotel takes care of transporting your luggage to and from the lobby to save you the hassle. By no means should anyone be paying more just to have their personal belongings kept under low security and potentially stolen like us. It has been almost 24 hours since our checkout and the hotel has yet to send us an email about next steps or even possible reimbursement despite us reaching out multiple times. All the items that were stolen were extremely valuable to us and losing them in a situation like this is purely devastating. A vacation should be stress-free and a time to relax and get away from reality for a few days. Problems like this completely undermine that purpose. I hope none of you suffer through this like we did.

The staff was so nice and made you feel like royalty. Also, I was very happy to get a free upgrade to my hotel room. Excellente!

Everything about the place was great. The place had amazing food, great view, and the water wasn't too far from the place.

Beautiful beach resort, with nice pools. The staff was very nice too.

Activities all day long. Always something to do or see.

Wonderful place to relax and celebrate birthday! We will be back for sure!

Love love love Had so much fun. Great food hotel and staff

Awesome hotel! Hotel under construction so we had access to the mirage side. Hotel staff were great. Food was good. Loved the Italian restaurant.

hotel grounds beautiful, beaches beautiful. Rooms were nice but smelled musty. The hotel staff was ok, found it difficult to get drinks even at the bar with out a bit of a wait. There was no or very limited drink service at the beach or pool unless you were at the swim up bar. Found the entertainment staff to be annoying, had about 5 people approach you about the same activities. Food was not good at ALL.. the only restaurant that we actually enjoyed was the Italian restaurant the rest were terrible the buffet was good for breakfast and lunch.

although we got upgraded to the Mirage, the hotel services were much to be desired, the restaurants were harder to tell the waiters what u wanted language barrier and they just couldn't handle what u requested unless you asked three times for the same item. also we would show them on the menu what we wanted and we would get something else. seems like everyone is busy but I don't know what they were doing, beach area was amazing and the service was amazing on the beach

Excellent food Excellent service All drinks available all day 👌

Playa Bavaro - Punta Cana Punta Cana La Altagracia

Hotel highlights

  • Steps from Arena Gorda Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Majestic Elegance Punta Cana - All Inclusive places you next to Arena Gorda Beach and within a few miles (5 km) of other popular attractions like Hard Rock Golf Club at Cana Bay. This 597-room, 4.5-star property has a private beach, a full-service spa, and a casino. It's near the airport and also close to Iberostar Golf Course and Punta Blanca Golf Course.


Dining

Free buffet breakfast is served each morning from 9:30 AM to 11:30 AM. There are multiple options for onsite dining with 6 restaurants, including Flavours, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Limited Gourmand with its garden views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

A plasma TV comes with satellite channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and the bathroom offers a jetted tub, a rainfall showerhead, designer toiletries, and slippers. Other standard amenities include free minibar items, a balcony or patio, and a coffee maker.


Property features

Majestic Elegance Punta Cana - All Inclusive features a private beach, a full-service spa, and a casino. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, an outdoor pool, and a lazy river.

Room options

Junior Suite (with Jacuzzi)

Full 2 | King 1 | Sleeps 4

Elegance Club One bedroom Suite

King 1 | Sleeps 4

Elegance Club Majestic Jr Suite Jacuzz - Adults Only

Full 2 | King 1 | Sleeps 2

Majestic Junior Suite Swim Up w/Jacuzzi

Full 2 | King 1 | Sleeps 4

Guest reviews for Majestic Elegance Punta Cana - All Inclusive

Everyone (237) Couples (341) Business (2) Family (86) Friends (61) Other (13)
5
Everyone

By on Jan 15, 2019

Review comment responded on Jan 15, 2019

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

5
Everyone

Amazing staff, delicious food, best resort I’ve been to!

By , from brooklyn, ny on Jan 13, 2019

Review comment responded on Jan 13, 2019

Dear Michelle, Thank you for taking the time to share your rating regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciated. We are so glad to know that our staff provided an excellent service.We hope to see you many more times for even more excellent vacation experiences. Best Regards, Ada Luz De la Cruz Customer Care Majestic Resorts.

5
Everyone

The hotel staff are friendly, attentive, and fun. The staff goes above and beyond to keep their visitors happy and comfortable. The resort is beautiful, and clean. The food at the restaurants are all good. The resort offers a variety of entertainment such as shows, aerobics classes, parties, water sports, tennis, casino and so much more. It is a wonderful and safe environment and felt comfortable during my stay at Punta Cana.

By on Jan 11, 2019

Review comment responded on Jan 11, 2019

Dear Valued Guest, Please allow me to personally thank you for your kind words about our resort and for sharing them here on Expedia. Your kind words are truly encouraging us to keep delivering excellent service to our guests. Rest assured that your compliments will be shared with the entire team. It is such a pleasure to learn that we can contribute to make your stay as a memorable experience. Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon. Sincerely, Claris Espinal Customer Care Majestic Resorts

5
Everyone

Great beach and pools. Very nice staff and very clean. Food was not great, but it was good. Talking to others that stayed at other resorts, that is how they all are. My wife actually did water aerobics and other exercise classes that she loved. The casino was small but a lot of fun. I would absolutely go back.

By on Jan 8, 2019

Review comment responded on Jan 8, 2019

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. We have specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variety for our guest’s satisfaction. We have brought this incident to the immediate attention of the Executive Chef and Food & Beverage Manager for review and improvement. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Claris Espinal Customer Care Majestic Resorts

4
Everyone

Excellent location. The main building bar service was very slow a few times we attended. Felt very ignored and it took a regular guest who knew the bartender to get drinks.

By , from Boston, MA on Jan 5, 2019

Review comment responded on Jan 5, 2019

Dear Ross , We are so grateful that you took the time to write about your recent experience at our resort. It is a pleasure to know that you appreciated our resort. We would like to extend our apologies for any inconvenience you experienced during your stay. We have forwarded your comments to the immediate attention of our Beverage Manager for review and improvement. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Sincerely, Claris Espinal Customer Care Majestic Resorts

4
Everyone

By on Dec 24, 2018

Review comment responded on Dec 25, 2018

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

1
Everyone

Resort amenities were relatively nice. However, during our stay, we had over $1000 of clothing and personal items stolen while our luggage was being handled by the hotel staff. Our suitcase was clearly opened and our things were unbuckled and taken out (it didn't simply just fall out). As one of the perks of the Elegance Club, the hotel takes care of transporting your luggage to and from the lobby to save you the hassle. By no means should anyone be paying more just to have their personal belongings kept under low security and potentially stolen like us. It has been almost 24 hours since our checkout and the hotel has yet to send us an email about next steps or even possible reimbursement despite us reaching out multiple times. All the items that were stolen were extremely valuable to us and losing them in a situation like this is purely devastating. A vacation should be stress-free and a time to relax and get away from reality for a few days. Problems like this completely undermine that purpose. I hope none of you suffer through this like we did.

By on Dec 24, 2018

Review comment responded on Dec 28, 2018

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. I am very sorry that your experience on your last day at the hotel was not to your satisfaction. We hope you will accept our sincere apologies for the inconvenience you experienced. Please be assured that we are reviewing your comments, as soon as we have a resolution we will contact you. Sincerely, Valeri Rustan Customer Care Majestic Resorts

5
Everyone

The staff was so nice and made you feel like royalty. Also, I was very happy to get a free upgrade to my hotel room. Excellente!

By on Dec 18, 2018

Review comment responded on Dec 18, 2018

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are thrilled to lean that our team made you feel like royalty providing their personalized service and their attention to details. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

5
Everyone

Everything about the place was great. The place had amazing food, great view, and the water wasn't too far from the place.

By , from Tacoma, Washington on Dec 14, 2018

Review comment responded on Dec 15, 2018

Dear Konstantin, Please allow me to personally thank you for your kind words about our resort and for sharing them here on Expedia. We greatly appreciate your compliments towards our beautiful resort. Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Sincerely, Claris Espinal Customer Care Majestic Resorts

5
Everyone

By on Dec 14, 2018

Review comment responded on Dec 14, 2018

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Valeri Rustan Customer Care Majestic Resorts

Majestic Elegance Punta Cana - All Inclusive

Playa Bavaro - Punta Cana, Punta Cana, La Altagracia 23000