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Majestic Elegance Punta Cana - All Inclusive

4.5 out of 5.0

Recent guest reviews

Friendly and helpful staff, courteous. Nice beach and clean sand. Not difficult to get chairs on beach and pool. Daytime entertainment is fun and engaging. Night time entertainment generally low quality and high-school quality. Good beverages at bar and top shelf liquor. Food is acceptable and a little above average for all-inclusive resorts. I like the fact that reservations are not needed for most restaraunts in evening. Excursions easily available athough very expensive. Good time all in all.

wonderful, as my grandson had wedding at the resort.

Amazing experience. I love the hotel and the amenities. Great experience

Excelente personal muy amables lo unico fue la comida hay mucha variedad pero no me gusto mucho el sabor pero por lo demas todo excelente

Typically when you travel to an all inclusive the propery is well kept and decent staff, but food is mediocre. I am hapoy to report Majestic Ellegance far surpassed my expectations. The entire staff were friendly and always there to help or answer a question. The food was excellent. I enjoyed every meal. I would travel back again anytime. I only have one complaint. The expedia rep steered me to a shopping excursion to Carollina. I was not pleased with the rudeness of the employees nor of the shuttle employees. Do yourself a favor and avoid this place. My only other complaint is in regard to waisted time. I was informed to meet expedia rep at 0900 the first morning to be advised of return shuttle time to airport on depature day. Expedia Rep advised to return next day (sun). I returnrd only to be told to come back monday morning. I returned monday morning to be told to return at 2pm mon afternoon. I am upset because the rep could have said in the beginning to return on Mon at 2pm. Expedia pkease correct this issue so travelers may enjoy vacation without needless trips to Expedia Rep.

Staff was super friendly and very energetic. The resort was right on the beach with very clear beautiful waters. The pools were always kept clean. The rooms were amazing and very comfortable. The restaurantshut were all wonderful. I will absolutely be going back

We had a great anniversary trip as part of the Elegance Club. Our butler was so friendly and awesome (Santiago), the resort and amenities were great and the food selection and quality was delicious!

The food was horrendous and we barely ate anything the entire stay.

The hotel was nice. I felt the food was not the quality I expected for a high rated hotel. The staff was friendly. Beach was nice. However, because of the size of the resort, it required a lot of walking to and from your room, the beach and the restaurants. Entertainment was good.

The entertainment crew was amazing. A few of the entertainment crew remembered us from last year (Roberto and black Barbi).

We wanted to get away for a relaxing vacation on the beach. The beach was way too hot so I stayed at the pool for the week. The pool was gorgeous, clean, perfect.

Four years ago I asked my girlfriend then to marry me at Majestic while on vacation so the resort holds a special place with us. So much that this year when my brother and sister asked where we could all go, I did not hesitate to mention Majestic Resort. I'll start with positive things about the hotel; the wait staff are great, for the most part they will go out of their way to please you, resort is big and doesn't seem overcrowded, shows are also pretty good, and the food was better then expected being an all inclusive. Sounds like it's okay right? well let me tell you why I was disappointed with the hotel. On one of the days that I was there we had asked for room service to be delivered at a certain time because of a excursion that we had planned. The order was never recorded, and there was nothing they could do as the buffet didn't open till 7. Second, my brother lost his cell phone luckily someone turn it in to lost and found. We asked who turned it in so we could give them a rewards, their answer was that it was her (really???). Lastly, on the our last day we asked again that we would like lunch to be send to us at 11:45 am. Well that was too early for them and they proceeded to tell me that even in the United States lunch didn't start till 12. I think next time I will look into Iberostar, Hard Rock, Riu, or any of the other hotels next to Majestic as they are all on the same beach.

Nice place to stay, however there is no privacy. Roof was leakin water and it took them 2 days to move us to a new room. They just walk in to your room with out knocking on the door. They walked on my wife and I twice to clean the room even though do not disturb sign was on the door. Pool is dirty.

Beach was great a lot of activities to do if you liked. Pool was refreshing activities to do their too. Food was great you can find almost anything you want with a good variety of restaurants. The grounds were well kept and at night was lite up well.

The beach area was great with plenty of chairs. The pool area in the main part of the resort had a lot of chairs and shade. The staff was always smiling and eager to help or make sure the guests were enjoying their vacation. The eateries were clean and food was good.We are sure that others would enjoy staying at this resort.

Was our first time here. Recommended by a friend it definitely lived up to the standard we were hoping for! Great food, bar service excellent, pool bar was the slowest also the busiest. Beach was clean plenty of seats. Entertainment was on point!

Would recommend to anyone. Food was great, lots of choices. Staff was fun and entertaing. Our room ac did go out the night before we left, and it wasn't the coldest in our room (very muggy and damp) but other than that very very nice resort.

This was our first all-inclusive trip / trip to Punta Cana & it definitely lived up to expectations.The resort itself is beautiful; the beach amazing. They clear it of seaweed around dawn every morning. Rooms were very clean - we booked the minimum Jr Suite, but were upgraded to a room with an Indoor & Outdoor Jacuzzi. We had a pool view on the 4th floor, away from the elevator/stairs. We requested in advance. Linda, EC Manager, said they couldn't guarantee due to availability at check in, but would put in our notes & that's what we got! We stayed Elegance Club, as it was our honeymoon. It was worth it for us, but it's still nice on the other side. We stayed late April and I saw very few children. We mainly hung out on the EC beach, which was very relaxing. The beach waitresses also made it very nice (Mary was great!). Staff was incredibly friendly. We absolutely loved our butler, Antonio! He would always come check on us if we needed anything, but wasn't overwhelming (thankfully). He did the bubble bath for us, which was amazing & beautiful! Food was average- buffets were similar to those in the US. We ate at Sea & Sea, 9 Doors, & Il Bottachio. All were good, just different than what we were used to. Some things we liked; some we didn't. Would definitely recommend, unless you're a huge food snob. Then all-inclusive is probably not the way to go for you. We will go again, maybe take the kids next time.

Excellent hotel, staff very accommodating, food is really good, beach is second to none

The whole experience was very positive except for one major drawback. This was billed as a golf package. The course was bad. The staff at the course was rude. They charged $90 just for the cart. It was a rip off.

Playa Bavaro - Punta Cana Punta Cana La Altagracia

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Bavaro within 2 miles (3 km) of Punta Blanca Golf Course, Majestic Elegance Punta Cana - All Inclusive is within a few miles (5 km) of Hard Rock Golf Club at Cana Bay. This 597-room, 4.5-star resort has a private beach, a full-service spa, and a casino. It's near the airport and also close to Iberostar Golf Course and White Sands Golf Course.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 7 AM to 10 AM. There are multiple options for onsite dining with 6 restaurants, including Flavours, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Limited Gourmand with its garden views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All of Majestic Elegance Punta Cana - All Inclusive's 597 air-conditioned rooms provide free minibar items, balconies or patios, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus plasma TVs with satellite channels and DVD players. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, designer toiletries, and bathrobes. Other amenities include free bottled water, ceiling fans, and safes.


Property features

Majestic Elegance Punta Cana - All Inclusive features a private beach, a full-service spa, and a casino. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, an outdoor pool, and a lazy river.

Room options

One Bedroom Suite with Jacuzzi

King 1 | Sleeps 4

Majestic Junior Suite Swim Up w/Jacuzzi

Full 2 | King 1 | Sleeps 4

Colonial Junior Suite with Jacuzzi

King 1 | Sleeps 4

Junior Suite (with Jacuzzi)

Full 2 | King 1 | Sleeps 4

Guest reviews for Majestic Elegance Punta Cana - All Inclusive

Everyone (82) Couples (337) Business (2) Family (85) Friends (61) Other (13)
5

nice time

Everyone

Friendly and helpful staff, courteous. Nice beach and clean sand. Not difficult to get chairs on beach and pool. Daytime entertainment is fun and engaging. Night time entertainment generally low quality and high-school quality. Good beverages at bar and top shelf liquor. Food is acceptable and a little above average for all-inclusive resorts. I like the fact that reservations are not needed for most restaraunts in evening. Excursions easily available athough very expensive. Good time all in all.

By , from New York on Jul 13, 2017

Review comment responded on Jul 16, 2017

Dear Nick, We are so grateful that you took the time to write about your recent experience at our resort. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to see that you found it to be an enjoyable experience. We all look forward to your next visit to Majestic Elegance. With warm regards, Melina Vásquez Customer Care Majestic Resorts

4

nice hotel rooms were too cold. staff was great.

Families

wonderful, as my grandson had wedding at the resort.

By , from Fort Myer, Fl. on Jul 10, 2017

Review comment responded on Jul 16, 2017

Dear Kay, We are so grateful that you took the time to write about your recent experience at our resort. We greatly appreciate your compliments towards our amazing entertainment, our beautiful beach and pool. We are so grateful to you for your praises. We hope to see you many more times for even more excellent vacation experiences. With warm regards, Melina Vásquez Customer Care Majestic Resorts

5

excellent hotel with great staff

Everyone

Amazing experience. I love the hotel and the amenities. Great experience

By , from Orlando Fl on Jul 7, 2017

Review comment responded on Jul 9, 2017

Dear Esteban, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. It is a pleasure to know that you enjoyed our resort and that you appreciated your time with us. We hope to welcome you back soon for another memorable vacation we hope you will cherish forever. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

5

surprising all-inclusive

Everyone

Typically when you travel to an all inclusive the propery is well kept and decent staff, but food is mediocre. I am hapoy to report Majestic Ellegance far surpassed my expectations. The entire staff were friendly and always there to help or answer a question. The food was excellent. I enjoyed every meal. I would travel back again anytime. I only have one complaint. The expedia rep steered me to a shopping excursion to Carollina. I was not pleased with the rudeness of the employees nor of the shuttle employees. Do yourself a favor and avoid this place. My only other complaint is in regard to waisted time. I was informed to meet expedia rep at 0900 the first morning to be advised of return shuttle time to airport on depature day. Expedia Rep advised to return next day (sun). I returnrd only to be told to come back monday morning. I returned monday morning to be told to return at 2pm mon afternoon. I am upset because the rep could have said in the beginning to return on Mon at 2pm. Expedia pkease correct this issue so travelers may enjoy vacation without needless trips to Expedia Rep.

By on Jul 5, 2017

Review comment responded on Jul 8, 2017

Dear valuable guest, We are so grateful that you took the time to write about your recent experience at our resort. We are so happy to see that your expectations were exceeded from the moment you stepped foot at the resort up until your departure. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. With warm regards, Melina Vásquez Customer Care Majestic Resorts

5

amazing resort

Everyone

Staff was super friendly and very energetic. The resort was right on the beach with very clear beautiful waters. The pools were always kept clean. The rooms were amazing and very comfortable. The restaurantshut were all wonderful. I will absolutely be going back

By , from Shelby, NC on Jun 26, 2017

Review comment responded on Jun 28, 2017

Dear Brandon, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. It is a pleasure to know that you enjoyed our resort and that you appreciated your time with us. We are so glad to know that our staff provided an excellent service. Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

4

10 year anniversary!

Everyone

We had a great anniversary trip as part of the Elegance Club. Our butler was so friendly and awesome (Santiago), the resort and amenities were great and the food selection and quality was delicious!

By , from Lexington, NC on Jun 26, 2017

Review comment responded on Jun 28, 2017

Dear Heather, We hope to see you many more times for even more excellent vacation experiences. We are so happy to hear that you enjoyed the Elegance Club experience with all the extra amenities, such as the bars, VIP Lounge, private pool, etc. Thank you so much for your kind comments on Santiago's service. Thank you so much for sharing your kind words and thoughts about your vacation. We would be honored to welcome you back very soon. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

3
Everyone

The food was horrendous and we barely ate anything the entire stay.

By on Jun 25, 2017

Review comment responded on Jun 27, 2017

Dear Valued Guest, We are so grateful that you took the time to write about your recent experience at our resort. We have specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variety for our guest’s satisfaction. We have brought this incident to the immediate attention of the Executive Chef and Food & Beverage Manager for review and improvement. We are truly saddened to know that this was your impression of our fine resort. We hope you will give us another chance to show you the true Majestic way. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

3

very large resort

Everyone

The hotel was nice. I felt the food was not the quality I expected for a high rated hotel. The staff was friendly. Beach was nice. However, because of the size of the resort, it required a lot of walking to and from your room, the beach and the restaurants. Entertainment was good.

By on Jun 8, 2017

Review comment responded on Jun 10, 2017

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to see that you enjoyed our beautiful beach and entertainment. We have specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variety for our guest’s satisfaction. We have brought your comments to the immediate attention of the Executive Chef and Food & Beverage Manager for review and improvement. Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

5

nice hotel great entertainment.

Everyone

The entertainment crew was amazing. A few of the entertainment crew remembered us from last year (Roberto and black Barbi).

By , from ri on May 30, 2017

Review comment responded on Jun 1, 2017

Dear jon, We really appreciate that you have taken the time to share your experience with us. Thank you very much for all your praises toward our staff, specially the entertainment team, especially Roberto and Black Barbie. We take such pride in our resort and our staff and it is very important to us that every guest receives this star treatment. We hope to see you many more times for even more excellent vacation experiences. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

5

relaxing vacation

Everyone

We wanted to get away for a relaxing vacation on the beach. The beach was way too hot so I stayed at the pool for the week. The pool was gorgeous, clean, perfect.

By , from Boston on May 22, 2017

Review comment responded on May 24, 2017

Dear Meg, Thank you so much for your wonderful words and for taking the time to tell the Expedia community about your stay. Thank you very much for all your kinds compliments regarding our beautiful pool. We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future. With warm regards, Melina Vásquez Customer Care Majestic Resorts