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Recent guest reviews

Nice stay and very friendly staff!

The resort swim up is fabulous. Pools are gorgeous. Loved the resort. The beach was killed with seaweed and the one truck with shovel guy could not handle it. Needs more equipment to clean beach for guests to enjoy the water. It’s hard to be on a beach and not enjoy the water.

The staff were nice and polite I wish that they have a cafe it was hard to get a good cup of coffee or cappuccino during the day . Also the open buffet need more variety of food and they sometimes closed without putting a sign.

The staff was really fantastic and made the stay so enjoyable. Everyone who worked the beach, the restaurants and the bars were all so friendly and helpful. Anything we requested was taken care of and the pleasantness of the staff made us feel welcome and appreciated for being there. Even though not everything was fully operational due to COVID, there was still everything we needed available to us and we thoroughly enjoyed our time at the resort. The food was fantastic too!

The staff is awesome, so helpful and friendly. Didn't like that rooms need renovation and update, they need better selection on tv. They need to hire more staff cause the service is slow sometimes.

Drinks were amazing and staff remembers you and what exactly you like which we ended up loving . They are super friendly and caring . Always try to resolve any problems you may have ! Will probably be going back with friends or family! Dominican Republic was a blast and this all exclusive hotel was a plus !

The resort was beautiful and is big .

We stayed for six nights and had an amazing time. If even the slightest thing went awry, the hotel went above and beyond to make up for it. For my birthday, our butler Arling even had our room decorated and a jacuzzi bath with balloons and flower petals waiting! Maxima, the beach bartender, was fantastic. Overall, the staff, cleanliness, and food were wonderful. We would absolutely stay here again. Make sure to bring long pants and closed toed shoes for gentlemen, we did not and could not eat at the French restaurant! All the other restaurants were great, though!

i love everything is was perfect for me i will tell my friends and family to go and visit . it was a great vacation (thank you)

Beautiful Hotel. Good service. Good food and drink

Majestic Elegance was closed due to Covid. We did not find that out until our private shuttle drove right past the entrance to it. He told us that we were staying at the Majestic Mirage instead, which was right next door. We were greeted immediately with open arms. Everyone was more than happy to help with our baggage and lead us to the check in point. While checking in, they explained to us that the Elegance was closed, and that we would be receiving an upgraded suite. They gave us a private butler named Dario, who escorted us to our room. The room was absolutely beautiful and spotless. Dario was extremely accommodating and so eager to do even the smallest thing, like making dinner reservations and scheduling of our return preflight covid testing. He was very prompt, courteous, and responded quickly to all requests. He hand delivered me a bottle of nice Scotch, just because he noticed that I was having Scotch while enjoying a nice cigar on the beach. Dario is the best.All restaurants were nice, clean, and run in an orderly fashion. The wait staff throughout the entire week long stay were fun and helpful. They all seemed to love their jobs. The beach was amazing. We had a swim up suite and never got in the pools because the beach was so nice. Definitely a top notch vacation in all aspects. We will definitely be back next year.... hopefully with Dario at our side.

Positives: The facilities were beautiful and the staff was amazing, service was great, the beach was great. I would definitely return to this resort. Negatives: Rooms had a bit more moisture than one might expect at such a facility... a dehumidifier in their air handler units would be an improvement.

beach was wonderful sports bar was disappointing....staff to busy talking to take care of customers

Majestic Mirage was fantastic! During a global pandemic, I would still rate it 5 stars! I always felt safe , the works always had masks on, everything was clean , they kept people socially distanced during the dinners, they had people serving you at the buffet so not everyone was touching everything, and they had plenty of servers everywhere around the beach so you weren’t having to go up to a busy bar to get drinks yourself! Luis the beach server by the mirage club area and the swim up pool area was 5 stars!!!! He was always around when we needed a drink; we never had to go looking for him! He was there for an entire 7 day stay , always with a smile on his face, and never failed to greet us every morning!! Couldn’t have asked for a better server to spend the vacation with! Bananas with the entertainment crew kept the fun going! We played a lot of volleyball !! It was nice to have things to do during the day . Not a second went by where we felt bored! Guzman our butler was great. He set up all our reservations and whenever anything was needed he handled it! Baby Zeus by the club side was amazing. “YEAH BABY” was the term that was used whenever our group was walking by ... followed by several shots we took! The dinner restaurants were fantastic and all our service was great! The steak house was hands down the best food. Hibachi was very good and so much fun!! I never felt unsafe at this resort! I would recommend it to anyone!

It was very beautiful and workers were nice, but slow service and the food was horrible.

Playa Bavaro - Punta Cana Punta Cana La Altagracia

Hotel highlights

  • Steps from Arena Gorda Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Majestic Elegance Punta Cana - All Inclusive places you next to Arena Gorda Beach and within a mile (2 km) of other popular attractions like Hard Rock Golf Club at Cana Bay. This 597-room, 4.5-star property has a private beach, a full-service spa, and a casino.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 11:30 AM. There are multiple options for onsite dining with 6 restaurants, including Flavours, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Limited Gourmand with its garden views. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

The 597 accommodations feature balconies or patios and afford space to spread out with sitting areas. Guests can expect 42-inch plasma TVs with satellite channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, designer toiletries, and bathrobes. Free minibar items, coffee makers, and free bottled water are other standard amenities.


Property features

Majestic Elegance Punta Cana - All Inclusive features a private beach, a full-service spa, and a casino. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, an outdoor pool, and a lazy river.

Room options

Elegance Club Junior Suite with Jacuzz - Adults Only

2 Double Beds | 1 King Bed | Sleeps 2

One Bedroom Suite with Jacuzzi

1 King Bed | Sleeps 4

Junior Suite with Jacuzzi

2 Double Beds | 1 King Bed | Sleeps 4

Majestic Jr Suite Swim Up

2 Double Beds | 1 King Bed | Sleeps 4

Guest reviews for Majestic Elegance Punta Cana - All Inclusive

Everyone (112) Couples (39) Family (28)
5
Family

Nice stay and very friendly staff!

By on Jun 4, 2021

Review comment responded on Jun 4, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo Customer Care Majestic Resorts

3
Partner Couples

The resort swim up is fabulous. Pools are gorgeous. Loved the resort. The beach was killed with seaweed and the one truck with shovel guy could not handle it. Needs more equipment to clean beach for guests to enjoy the water. It’s hard to be on a beach and not enjoy the water.

By on Jun 1, 2021

Review comment responded on Jun 1, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

4
Family

The staff were nice and polite I wish that they have a cafe it was hard to get a good cup of coffee or cappuccino during the day . Also the open buffet need more variety of food and they sometimes closed without putting a sign.

By on May 31, 2021

Review comment responded on Jun 1, 2021

Dear Valued Guest, We wanted to thank you for taking the time to share your feedback regarding your recent stay with us. Your comments are incredibly valuable to us, as they help us in our continued effort to exceed guests’ expectations and experiences. We appreciate you taking the time to share your thoughts with us. We hope you will give us another chance to do everything in our power to make it up to you on your next visit. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts

4
Family

The staff was really fantastic and made the stay so enjoyable. Everyone who worked the beach, the restaurants and the bars were all so friendly and helpful. Anything we requested was taken care of and the pleasantness of the staff made us feel welcome and appreciated for being there. Even though not everything was fully operational due to COVID, there was still everything we needed available to us and we thoroughly enjoyed our time at the resort. The food was fantastic too!

By on May 25, 2021

Review comment responded on May 26, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts

5
Family

The staff is awesome, so helpful and friendly. Didn't like that rooms need renovation and update, they need better selection on tv. They need to hire more staff cause the service is slow sometimes.

By on May 22, 2021

Review comment responded on May 22, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We believe that the only way to achieve the constant improvement, guest satisfaction and quality service that we strive for is by listening carefully to the criticism, comments and suggestions of our guests. All your comments will be carefully analyzed to take the appropriate corrective actions in each case and we appreciate this opportunity you have given us to improve, especially in the areas that you mentioned. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo Customer Care Majestic Resorts

5
Partner Couples

Drinks were amazing and staff remembers you and what exactly you like which we ended up loving . They are super friendly and caring . Always try to resolve any problems you may have ! Will probably be going back with friends or family! Dominican Republic was a blast and this all exclusive hotel was a plus !

By on May 19, 2021

Review comment responded on May 19, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts

4
Partner Couples

The resort was beautiful and is big .

By on May 17, 2021

Review comment responded on May 17, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope you enjoyed every minute of your vacation in the beautiful Dominican Republic and we all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

5
Partner Couples

We stayed for six nights and had an amazing time. If even the slightest thing went awry, the hotel went above and beyond to make up for it. For my birthday, our butler Arling even had our room decorated and a jacuzzi bath with balloons and flower petals waiting! Maxima, the beach bartender, was fantastic. Overall, the staff, cleanliness, and food were wonderful. We would absolutely stay here again. Make sure to bring long pants and closed toed shoes for gentlemen, we did not and could not eat at the French restaurant! All the other restaurants were great, though!

By on May 15, 2021

Review comment responded on May 15, 2021

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely, Scarlet Montalvo Customer Care Majestic Resorts

5
Family

i love everything is was perfect for me i will tell my friends and family to go and visit . it was a great vacation (thank you)

By on Apr 28, 2021

Review comment responded on Apr 28, 2021

Dear Value Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Warm regards, Laura Goyes Customer Care Majestic Resorts

4
Family

Beautiful Hotel. Good service. Good food and drink

By on Apr 13, 2021

Review comment responded on Apr 14, 2021

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Ada Camilo Customer Care Majestic Resorts

Majestic Elegance Punta Cana - All Inclusive

Playa Bavaro - Punta Cana, Punta Cana, La Altagracia 23000
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