This has been my 4th time staying at the beautiful Majestic Elegance and it did not disappoint. Unfortunately, they are about to undergo a major renovation and our last few days the resort started emptying as they were moving guests over to Mirage. We didn’t mind cause we loved how quiet it was and we basically had an entire pool to ourselves over in the adults only section but we could see how this was turning off people who have never been before. Any travel agency should have stopped booking people for this week cause as of the 15th of August some of the restaurants weren’t open as they were taking turns since it seemed like a lot of staff were let go. Overall, we had a magical trip and can’t wait to come back once all the renovations are done because we know how fantastic this resort is.
Very nice property. Staff is very friendly and helpful.
The staff was all very friendly Didn't like that there wasnt much to do
All the grounds were amazing Service was the WOW FACTOR of this trip since the first second they wow you with their smile always happy excelente like Carlitos, Rigoberto, william and modelo baby and of course your butler “Orlando Nunez thanks “
No good ac air conditioning
It was all worth it
Todo estuvo excelente y los empleados excelente servicio. En especial Adrián y Rafaela. Mi única queja fue en el área del buffet, el pasado sábado pedí una hamburguesa y en la mechuga habia una lapa viva y caminando. Fue un momento bien desagradable. Se me acercó el gerente en turno y pidió disculpas e indicó que el geremte general se estaría comunicando conmigo lo cuál jamás pasó. Deben tener mas precaución a la hora de lavar los vegetales.
Modesto our butler was the best and made sure we had everything daily. The views from the resort were amazing! The food and drinks top notch. Entertainment and shopping on the resort fabulous. I enjoyed the massages on the beach and the spa the most!!
First time in Dominican Republic & out of all the resort options Majestic Elegance was my first pick & it definitely lived up to my expectations & was exactly what I expected it to be & more! No exaggeration on that. Staff was extremely nice & helpful. Beach is outstandingly beautiful with live activities directly on the beach. Food was great, all you can eat & drink. The room was absolutely stunning, clean & set up perfect upon my stay. I recommend this resort to anyone staying in DR & I will be back again! Sincerely a happy customer.
the room service did not provide wash towels to bath with. had to use my under ware. tv went out first night and was out entire vacation. was still out when we were leaving. air conditioner in room dident cool room. hot day and night. everything else was nice. friendly staff. food was ok.
Wonderful vacation and fantastic resort! I have been to several resorts in PC and Mexico and this was definitely one of the nicer, cleaner and better kept resorts. Food was great. Based on previous reviews that was one thing I was worried about, but we had zero issues with the food. Just about everything was delicious! Pool was great, beach was amazing and no seaweed! The only negatives was the air conditioning. I don't know if it was mainly just our room, but the AC throughout the resort was cool but definitely not cold. Someone came to the room to fix it, but it didn't help much. Also, we have a 9 and 12 year old that LOVED the pool. But we did get bored at times. Wish there was more family activities. We did most of the activities we could but many, even on the family side of the resort were only for adults. Other than that, our trip was perfect. Extremely relaxing and all of the employees at the resort were over the top nice and helpful with anything we needed. Thank you to everyone for a great vacation!
Me and my wife loved our stay at the hotel but the only issue we had was having to change our room key card every day that we were there for some reason. Staff was very professional and polite!! Overall we would stay there again if the keycard situation can be fixed😂
Property needs to hire quality chefs, to give their menu tastier dishes. The reservation desk ruined my wife’s birthday celebration by not decorating our room at the 2-3PM designated deco time. Need to add more fans around lobby area, too hot to enjoy during evening cocktails.
I liked the entertainment staff and in particular Yasel and his partner they are super active...andnvery friendly with everybody...restaurant staff and bars staff super attention and friendly. Thank you all!!!
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Nous avons tout aimé
Majestic Elegance Punta Cana - All Inclusive places you within 2 miles (3 km) of popular sights like Arena Gorda Beach and Cana Bay Golf Club. This 597-room, 4.5-star property has 9 outdoor pools along with a private beach and a full-service spa.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 11:30 AM. Relish the international cuisine at Flavours, one of 6 onsite restaurants. Satisfy your hunger from the comfort of your room with room service.
Plasma TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, balconies, and coffee makers.
Majestic Elegance Punta Cana - All Inclusive features a private beach, a full-service spa, and 9 outdoor pools. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Other amenities at this all-inclusive property include a casino, a nightclub, and a children's pool.
This has been my 4th time staying at the beautiful Majestic Elegance and it did not disappoint. Unfortunately, they are about to undergo a major renovation and our last few days the resort started emptying as they were moving guests over to Mirage. We didn’t mind cause we loved how quiet it was and we basically had an entire pool to ourselves over in the adults only section but we could see how this was turning off people who have never been before. Any travel agency should have stopped booking people for this week cause as of the 15th of August some of the restaurants weren’t open as they were taking turns since it seemed like a lot of staff were let go. Overall, we had a magical trip and can’t wait to come back once all the renovations are done because we know how fantastic this resort is.
Very nice property. Staff is very friendly and helpful.
Dear Andrew,Thank you for selecting our hotel for your vacation and for sharing your impression of your stay at our resort. It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable.We are thrilled to learn that our team made you feel like royalty by providing their personalized service and their attention to detail.Sincerely,Customer Care at Majestic Resorts.
The staff was all very friendly Didn't like that there wasnt much to do
Dear Lisa,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts
All the grounds were amazing Service was the WOW FACTOR of this trip since the first second they wow you with their smile always happy excelente like Carlitos, Rigoberto, william and modelo baby and of course your butler “Orlando Nunez thanks “
Dear John,We are really honored that you chose Majestic for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.We thank you infinitely for sharing with us, and with future travelers, such wonderful comments about your recent experience on our property. It is a pleasure to know that we have exceeded your expectations and that you enjoyed our beautiful facilities and excellent service from our entire team, who are always focused on providing the best care.Once again, thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday.Sincerely,Customer Care at Majestic Resorts.
Dear Omayra,Thank you for taking the time to share your rating regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts
No good ac air conditioning
Dear Ernesto,Thank you for taking the time to share your review regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can.We would like to extend our sincere apologies for the shortcomings you experienced.Sincerely,Customer Care at Majestic Resorts
Dear Bradley,Thank you for taking the time to share your review regarding your recent stay with us.We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely,Customer Care at Majestic Resorts.
It was all worth it
Dear Elva, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic.We hope to see you many more times for even more excellent vacation experiences.Sincerely, Customer Care at Majestic Resorts
Todo estuvo excelente y los empleados excelente servicio. En especial Adrián y Rafaela. Mi única queja fue en el área del buffet, el pasado sábado pedí una hamburguesa y en la mechuga habia una lapa viva y caminando. Fue un momento bien desagradable. Se me acercó el gerente en turno y pidió disculpas e indicó que el geremte general se estaría comunicando conmigo lo cuál jamás pasó. Deben tener mas precaución a la hora de lavar los vegetales.
Estimado Cesar,Estamos muy agradecidos de que se tomara el tiempo de escribir sobre su reciente experiencia con nosotros.Es realmente un placer para nosotros recibir sus impresiones sobre este viaje y estamos muy complacidos de saber que le pareció una experiencia agradable.Hemos notado específicamente sus comentarios acerca de su experiencia con la comida. Por favor tenga por seguro que tomamos este asunto muy seriamente y es de suma importancia para nosotros ya que nos esforzamos por ofrecer grandes y variadas opciones de restaurantes para satisfacción de nuestro huésped. Hemos traído este incidente a la atención inmediata del Chef Ejecutivo y al Gerente de Alimentos & Bebidas para su revisión y mejora.Esperamos darle la bienvenida de vuelta pronto para otras vacaciones memorables, que esperamos que aprecie siempre.Atentamente,Customer Care en Majestic Resorts.
Modesto our butler was the best and made sure we had everything daily. The views from the resort were amazing! The food and drinks top notch. Entertainment and shopping on the resort fabulous. I enjoyed the massages on the beach and the spa the most!!
Dear guest,First of all, please allow us to thank you personally for taking the time to share your feedback regarding your recent stay with us.It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience.We hope to welcome you back soon for another memorable vacation we trust you will cherish forever.Sincerely,Customer Care en Majestic Resorts.
Dear Jaclyn,Please let us thank you personally for having chosen Majestic Elegance 4 times! It is an honor for us to have guests like you who chose us and come back to enjoy a fabulous vacation here.We want to thank you once again for giving us your trust and loyalty. Our great team is focused on providing our guests with a service full of details, personalized and authentic.Your comments are incredibly valuable to us, as they help us in our continued effort to exceed guests’ expectations and experiences. We appreciate you taking the time to share your thoughts with us.We would very much enjoy the opportunity of welcoming you back and making your next stay absolutely Majestic. Sincerely,Melissa EspinosaCustomer Care at Majestic Resorts.