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Majestic Elegance Punta Cana - All Inclusive

4.5 out of 5.0

Recent guest reviews

Staff was super friendly and very energetic. The resort was right on the beach with very clear beautiful waters. The pools were always kept clean. The rooms were amazing and very comfortable. The restaurantshut were all wonderful. I will absolutely be going back

We had a great anniversary trip as part of the Elegance Club. Our butler was so friendly and awesome (Santiago), the resort and amenities were great and the food selection and quality was delicious!

The food was horrendous and we barely ate anything the entire stay.

The hotel was nice. I felt the food was not the quality I expected for a high rated hotel. The staff was friendly. Beach was nice. However, because of the size of the resort, it required a lot of walking to and from your room, the beach and the restaurants. Entertainment was good.

The entertainment crew was amazing. A few of the entertainment crew remembered us from last year (Roberto and black Barbi).

We wanted to get away for a relaxing vacation on the beach. The beach was way too hot so I stayed at the pool for the week. The pool was gorgeous, clean, perfect.

Four years ago I asked my girlfriend then to marry me at Majestic while on vacation so the resort holds a special place with us. So much that this year when my brother and sister asked where we could all go, I did not hesitate to mention Majestic Resort. I'll start with positive things about the hotel; the wait staff are great, for the most part they will go out of their way to please you, resort is big and doesn't seem overcrowded, shows are also pretty good, and the food was better then expected being an all inclusive. Sounds like it's okay right? well let me tell you why I was disappointed with the hotel. On one of the days that I was there we had asked for room service to be delivered at a certain time because of a excursion that we had planned. The order was never recorded, and there was nothing they could do as the buffet didn't open till 7. Second, my brother lost his cell phone luckily someone turn it in to lost and found. We asked who turned it in so we could give them a rewards, their answer was that it was her (really???). Lastly, on the our last day we asked again that we would like lunch to be send to us at 11:45 am. Well that was too early for them and they proceeded to tell me that even in the United States lunch didn't start till 12. I think next time I will look into Iberostar, Hard Rock, Riu, or any of the other hotels next to Majestic as they are all on the same beach.

Nice place to stay, however there is no privacy. Roof was leakin water and it took them 2 days to move us to a new room. They just walk in to your room with out knocking on the door. They walked on my wife and I twice to clean the room even though do not disturb sign was on the door. Pool is dirty.

Beach was great a lot of activities to do if you liked. Pool was refreshing activities to do their too. Food was great you can find almost anything you want with a good variety of restaurants. The grounds were well kept and at night was lite up well.

The beach area was great with plenty of chairs. The pool area in the main part of the resort had a lot of chairs and shade. The staff was always smiling and eager to help or make sure the guests were enjoying their vacation. The eateries were clean and food was good.We are sure that others would enjoy staying at this resort.

Was our first time here. Recommended by a friend it definitely lived up to the standard we were hoping for! Great food, bar service excellent, pool bar was the slowest also the busiest. Beach was clean plenty of seats. Entertainment was on point!

Would recommend to anyone. Food was great, lots of choices. Staff was fun and entertaing. Our room ac did go out the night before we left, and it wasn't the coldest in our room (very muggy and damp) but other than that very very nice resort.

This was our first all-inclusive trip / trip to Punta Cana & it definitely lived up to expectations.The resort itself is beautiful; the beach amazing. They clear it of seaweed around dawn every morning. Rooms were very clean - we booked the minimum Jr Suite, but were upgraded to a room with an Indoor & Outdoor Jacuzzi. We had a pool view on the 4th floor, away from the elevator/stairs. We requested in advance. Linda, EC Manager, said they couldn't guarantee due to availability at check in, but would put in our notes & that's what we got! We stayed Elegance Club, as it was our honeymoon. It was worth it for us, but it's still nice on the other side. We stayed late April and I saw very few children. We mainly hung out on the EC beach, which was very relaxing. The beach waitresses also made it very nice (Mary was great!). Staff was incredibly friendly. We absolutely loved our butler, Antonio! He would always come check on us if we needed anything, but wasn't overwhelming (thankfully). He did the bubble bath for us, which was amazing & beautiful! Food was average- buffets were similar to those in the US. We ate at Sea & Sea, 9 Doors, & Il Bottachio. All were good, just different than what we were used to. Some things we liked; some we didn't. Would definitely recommend, unless you're a huge food snob. Then all-inclusive is probably not the way to go for you. We will go again, maybe take the kids next time.

Excellent hotel, staff very accommodating, food is really good, beach is second to none

The whole experience was very positive except for one major drawback. This was billed as a golf package. The course was bad. The staff at the course was rude. They charged $90 just for the cart. It was a rip off.

This review is titled 'so happy' because I literally said "I am so happy" over and over again with every detail of this hotel. Complementary upgrade to a room with a private rooftop Jacuzzi. Such a bonus. Butler drawing a bubble and rose petal bath in the inside Jacuzzi as a surprise. Stocked refrigerator, beers, soda, water, welcome bottle of champagne. Bottle of wine and fruit plate delivered. Included room service. Club level accommodations are the only way to travel. Excellent restaurants not all buffets if you didn't care for that. Steakhouse, French and Italian restaurants were excellent. Beach towels provided in room, change out as needed by the private club level pool. Plenty of cabanas, no annoying reserving ahead of time. Great nightly entertainment as well. So pleasantly surprised at every turn. Dance club needed better AC. Very pleasant staff, everyone!

Arrived at the resort late Tuesday night and was shown around the complex by our butler (his name was Easy / provided by being apart of the Elegance Club). He explained to us about the restaurants, bars, beaches, pools, and other facilities including what was included in the Elegance Club (VIP areas). Our room was clean, spacious, and comfortable. Each day we had ours cleaned by he maid service and provided new towels and shower amenities (we did leave a few dollars each day as tip). The staff throughout the resort was always friendly. Every bartender, wait staff, and any member was always pleasant and helpful. The beach was clean and the Elegance Club section was never too crowded. The Elegance Club had 3 pools - two of the pools closer to the rooms and the main pool were usually crowded but then the third pool closest to the beach we always found a bali bed and a beach bed/chair in front of the pool. The VIP elegance clubs always had food and drinks available to grab throughout the day (we loved the ice cream and the little sandwiches). The drinks were always good (sometimes strong, but good). You could get bottled water throughout the resort and sodas. Our two favorite restaurants were the Italian (Il Botacio - pasta and meats were good) and the steakhouse (Asadito - burgers and steaks were good ) they had quick service and friendly. The other restaurants weren't bad either food wasn't amazing but we didn't find it not edible either. Overall, we had a good experience.

Beautiful use of space, entertainment every night was on point, the beach was clear and the staff was great

We came here for our honeymoon since so many of our friends recommended it. We could not have been more pleased. Unlimited drinks, food and sunshine. The staff was great and they welcomed us with champagne. Every day when we came back to our room there was a new surprise waiting us, including a private dinner on the beach. We will definitely be back.

This is one of the nicest hotels we have ever stayed at and we travel a lot. Its very spacious without overcrowding. The rooms are super spacious, pretty, and very very clean. We loved the hot tub in the room and the beds were very roomy and comfortable. Our hotel room opened up onto a private deck and small yard. It was a nice place to have a quiet retreat! The two buffet restaurants were very nice and the food was very very good!! Lots to choose from daily. We did eat at the Italian restaurant which was also nice, but we highly recommend the Japanese restaurant. The entertainment and food there was outstanding. Every night they had some sort of show. Since it is connected to the Majestic Colonial, you could pick the show you wanted to see that night. I highly recommend the Cirque show... We saw both shows and both were again outstanding and a bit different from each other. We also saw the Micheal Jackson show with was very good. The casino was small but a lot of fun (say hi to Carolos for me)The beach and pools were exceptional. The bars at the pool were a bit crowded and it did take time to get a drink since they only had one bartender at a time.Very clean and pretty resort all around. We went with our two children and they had a blast at the fun events during the day like the foam party (highly recommend)!! Brush up on your Spanish as workers do not speak English. We definable will be returning to this hotel!!!

Playa Bavaro - Punta Cana Punta Cana La Altagracia

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Bavaro within 2 miles (3 km) of Punta Blanca Golf Course, Majestic Elegance Punta Cana - All Inclusive is within a few miles (5 km) of Hard Rock Golf Club at Cana Bay. This 597-room, 4.5-star resort has a private beach, a full-service spa, and a casino. It's near the airport and also close to Iberostar Golf Course and White Sands Golf Course.


Dining

Start your day off right with a free hot/cold buffet breakfast, served each morning from 7 AM to 10 AM. There are multiple options for onsite dining with 6 restaurants, including Flavours, which specializes in international cuisine and serves breakfast, lunch, and dinner, and Limited Gourmand with its garden views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All of Majestic Elegance Punta Cana - All Inclusive's 597 air-conditioned rooms provide free minibar items, balconies or patios, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus plasma TVs with satellite channels and DVD players. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, designer toiletries, and bathrobes. Other amenities include free bottled water, ceiling fans, and safes.


Property features

Majestic Elegance Punta Cana - All Inclusive features a private beach, a full-service spa, and a casino. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, an outdoor pool, and a lazy river.

Room options

One Bedroom Suite with Jacuzzi

King 1 | Sleeps 4

Majestic Junior Suite Swim Up w/Jacuzzi

Full 2 | King 1 | Sleeps 4

Colonial Junior Suite with Jacuzzi

King 1 | Sleeps 4

Junior Suite (with Jacuzzi)

Full 2 | King 1 | Sleeps 4

Guest reviews for Majestic Elegance Punta Cana - All Inclusive

Everyone (78) Couples (337) Business (2) Family (84) Friends (61) Other (13)
5

amazing resort

Everyone

Staff was super friendly and very energetic. The resort was right on the beach with very clear beautiful waters. The pools were always kept clean. The rooms were amazing and very comfortable. The restaurantshut were all wonderful. I will absolutely be going back

By , from Shelby, NC on Jun 26, 2017

4

10 year anniversary!

Everyone

We had a great anniversary trip as part of the Elegance Club. Our butler was so friendly and awesome (Santiago), the resort and amenities were great and the food selection and quality was delicious!

By , from Lexington, NC on Jun 26, 2017

3
Everyone

The food was horrendous and we barely ate anything the entire stay.

By on Jun 25, 2017

3

very large resort

Everyone

The hotel was nice. I felt the food was not the quality I expected for a high rated hotel. The staff was friendly. Beach was nice. However, because of the size of the resort, it required a lot of walking to and from your room, the beach and the restaurants. Entertainment was good.

By on Jun 8, 2017

Review comment responded on Jun 10, 2017

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to see that you enjoyed our beautiful beach and entertainment. We have specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variety for our guest’s satisfaction. We have brought your comments to the immediate attention of the Executive Chef and Food & Beverage Manager for review and improvement. Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

5

nice hotel great entertainment.

Everyone

The entertainment crew was amazing. A few of the entertainment crew remembered us from last year (Roberto and black Barbi).

By , from ri on May 30, 2017

Review comment responded on Jun 1, 2017

Dear jon, We really appreciate that you have taken the time to share your experience with us. Thank you very much for all your praises toward our staff, specially the entertainment team, especially Roberto and Black Barbie. We take such pride in our resort and our staff and it is very important to us that every guest receives this star treatment. We hope to see you many more times for even more excellent vacation experiences. Warm regards, Vanessa Mercedes Customer Care Majestic Resorts

5

relaxing vacation

Everyone

We wanted to get away for a relaxing vacation on the beach. The beach was way too hot so I stayed at the pool for the week. The pool was gorgeous, clean, perfect.

By , from Boston on May 22, 2017

Review comment responded on May 24, 2017

Dear Meg, Thank you so much for your wonderful words and for taking the time to tell the Expedia community about your stay. Thank you very much for all your kinds compliments regarding our beautiful pool. We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future. With warm regards, Melina Vásquez Customer Care Majestic Resorts

3

second and last visit to majestic

Everyone

Four years ago I asked my girlfriend then to marry me at Majestic while on vacation so the resort holds a special place with us. So much that this year when my brother and sister asked where we could all go, I did not hesitate to mention Majestic Resort. I'll start with positive things about the hotel; the wait staff are great, for the most part they will go out of their way to please you, resort is big and doesn't seem overcrowded, shows are also pretty good, and the food was better then expected being an all inclusive. Sounds like it's okay right? well let me tell you why I was disappointed with the hotel. On one of the days that I was there we had asked for room service to be delivered at a certain time because of a excursion that we had planned. The order was never recorded, and there was nothing they could do as the buffet didn't open till 7. Second, my brother lost his cell phone luckily someone turn it in to lost and found. We asked who turned it in so we could give them a rewards, their answer was that it was her (really???). Lastly, on the our last day we asked again that we would like lunch to be send to us at 11:45 am. Well that was too early for them and they proceeded to tell me that even in the United States lunch didn't start till 12. I think next time I will look into Iberostar, Hard Rock, Riu, or any of the other hotels next to Majestic as they are all on the same beach.

By , from Houston, TX on May 22, 2017

Review comment responded on May 24, 2017

Dear Angel, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. We greatly appreciate your compliments towards our staff, our amazing entertainment, our food choices. We would like to extend our apologies for any inconvenience you experienced during your stay. Please be assured that we have taken note of all your suggestions and comments regarding the room service. We are glad that your brother finds his phone and we are sorry for any miscommunication. We hope you will give us another chance to do everything in our power to make it up to you on your next visit. With warm regards, Melina Vásquez Customer Care Majestic Resorts

1

privacy

Everyone

Nice place to stay, however there is no privacy. Roof was leakin water and it took them 2 days to move us to a new room. They just walk in to your room with out knocking on the door. They walked on my wife and I twice to clean the room even though do not disturb sign was on the door. Pool is dirty.

By , from h on May 21, 2017

Review comment responded on May 24, 2017

Dear sh, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. We would like to extend our apologies for any inconvenience you experienced during your stay. The comfort of our guests are our top priorities and we are sorry to to hear that we let you down in this regard. On behalf of all of us here at Majestic, we would deeply appreciate another chance to welcome you back. We will do everything in our power to make your next experience with us absolutely wonderful. With warm regards, Melina Vásquez Customer Care Majestic Resorts

4

overall a great time

Everyone

Beach was great a lot of activities to do if you liked. Pool was refreshing activities to do their too. Food was great you can find almost anything you want with a good variety of restaurants. The grounds were well kept and at night was lite up well.

By on May 19, 2017

Review comment responded on May 21, 2017

Dear valuable guest, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. We are delighted to see that you enjoyed our beach area and that you had a good experience at our restaurants throughout the resort. We truly appreciate your generous support, and we sincerely hope you join us for another relaxing getaway soon. With warm regards, Melina Vásquez Customer Care Majestic Resorts

4

we enjoyed the resort and would return.

Everyone

The beach area was great with plenty of chairs. The pool area in the main part of the resort had a lot of chairs and shade. The staff was always smiling and eager to help or make sure the guests were enjoying their vacation. The eateries were clean and food was good.We are sure that others would enjoy staying at this resort.

By , from Southington Ct on May 18, 2017

Review comment responded on May 25, 2017

Dear Pam, We really appreciate that you have taken the time to share your experience here on Expedia. We are delighted to see that you had a great time, that our beautiful beach area and our wonderful staff really pleased you. We hope to see you many more times for even more excellent vacation experiences. With warm regards, Melina Vásquez Customer Care Majestic Resorts