Hyatt Ziva Cap Cana - All Inclusive

5.0 star property
Luxury property on the beach, with 4 outdoor pools
VIP Access

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Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

Aerial view
Club Suite, 1 Bedroom (Master) | Living room | 42-inch flat-screen TV with cable channels, TV, iPod dock
Children's play area - indoor
Junior Suite, Oceanfront (Club, Double) | Premium bedding, down comforters, pillowtop beds, minibar
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪14 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Resort View Junior Suite King

  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • 1345 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View Junior Suite Double

  • Resort view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Suite, 1 Bedroom (Swim Up, Master)

  • Ocean view
  • 1238 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite King

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Junior Suite Double

  • Resort view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Junior Suite Swim Up King

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

  • Ocean view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Junior Suite Swim Up Double

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Club Ocean View Junior Suite Double

  • Ocean view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Club Ocean View Junior Suite King

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Swim Up Double

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite Swim Up King

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom (Master)

  • Ocean view
  • 1238 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Oceanfront (Club, Double)

  • Ocean view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

Junior Suite King

  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Punta Cana

Juanillo Beach is a short stroll from Hyatt Ziva Cap Cana - All Inclusive, and other popular attractions like Punta Cana Beach are within a 15-minute drive. This 375-room, 5-star property welcomes business and leisure travelers with 4 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Juanillo Beach - 14 min walk - 0.8 miles
  • Punta Espada Golf Course - 8 min drive - 3.9 miles
  • Los Establos Cap Cana - 11 min drive - 4.8 miles
  • Scape Park - 12 min drive - 4.8 miles
  • Punta Cana Beach - 13 min drive - 4.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Cap Cana - All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a free water park, a lazy river, and a 24-hour gym.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Balconies or patios, iPod docks, and sitting areas are also available.
A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Larimar Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Frequently asked questions

Is free cancellation available at Hyatt Ziva Cap Cana - All Inclusive?

Hyatt Ziva Cap Cana - All Inclusive offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Ziva Cap Cana - All Inclusive?

As of Apr 22, 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Cap Cana - All Inclusive on May 12, 2025 start from $740.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hyatt Ziva Cap Cana - All Inclusive?

This property is located in Punta Cana, just steps from Juanillo Beach. You'll also find Punta Cana Beach and Scape Park within a short drive.

Will I be able to park at Hyatt Ziva Cap Cana - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Electric car charging is also available for guests.

Is there a spa available at Hyatt Ziva Cap Cana - All Inclusive?

The Larimar Spa is the property's spa and services include beach massages, prenatal massages, hydrotherapy, and aromatherapy.

Does Hyatt Ziva Cap Cana - All Inclusive include a casino?

No, Hyatt Ziva Cap Cana - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hyatt Ziva Cap Cana - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 4 outdoor pools and 2 hot tubs. Guests have pool access between 9:00 AM and 7:00 PM.

Is Hyatt Ziva Cap Cana - All Inclusive a good place to stay for couples?

At this waterfront all-inclusive property, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring ocean views.

Are there hot tubs at Hyatt Ziva Cap Cana - All Inclusive?

Yes, guests can enjoy 2 spa tubs at this all-inclusive property.

Does Hyatt Ziva Cap Cana - All Inclusive have a restaurant that serves breakfast?

Yes, Hyatt Ziva Cap Cana - All Inclusive has 6 restaurants, and serves breakfast for a surcharge.

Will Hyatt Ziva Cap Cana - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hyatt Ziva Cap Cana - All Inclusive though service animals are welcome.

Does Hyatt Ziva Cap Cana - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How close is the airport from Hyatt Ziva Cap Cana - All Inclusive?

The closest major airport to Hyatt Ziva Cap Cana - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 8.6 mi away (18 minutes by car).

Can I book a room with a balcony at Hyatt Ziva Cap Cana - All Inclusive?

Yes, every guestroom at Hyatt Ziva Cap Cana - All Inclusive comes with a balcony with some featuring ocean or resort views.

Does Hyatt Ziva Cap Cana - All Inclusive have a wedding venue on site?

There are wedding services available at Hyatt Ziva Cap Cana - All Inclusive if that's in your vacation plans.

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 831 out of 1009 reviews
Rating 8 - Good. 113 out of 1009 reviews
Rating 6 - Okay. 38 out of 1009 reviews
Rating 4 - Poor. 18 out of 1009 reviews
Rating 2 - Terrible. 9 out of 1009 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hyatt Ziva. The staff were all very attentive and kind. The water park was our family’s favorite feature and the food was good too. All in all, we recommend this resort.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in Dec 2024

10/10 Excellent

Byung Sun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Loved the beach, gym, and available activities! Rarely felt crowded despite being there during a busy season. Wish they could text me instead of using pagers with limited range when waiting for dinner. Also wish our party could have had access to the restaurants at Zilara (my 15 year old knows how to behave!). Overall great vacation!
Stayed 4 nights in Dec 2024

10/10 Excellent

Soheila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and convenient. family friendly
Stayed 7 nights in Dec 2024

6/10 Okay

Camile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Is good but all the restaurants at the dinner we need stay in lines , long lines .
Stayed 7 nights in Dec 2024

10/10 Excellent

Stefanie

Stayed 6 nights in Nov 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend.
Stayed 6 nights in Dec 2024

10/10 Excellent

scott

Stayed 6 nights in Dec 2024

10/10 Excellent

Erica

Stayed 3 nights in Nov 2024

10/10 Excellent

Howard Lawrence

10/10 Excellent

Jennifer

Stayed 5 nights in Dec 2024

10/10 Excellent

Caroline

Stayed 4 nights in Dec 2024

10/10 Excellent

manishkumar

Stayed 5 nights in Dec 2024

8/10 Good

Nader

Stayed 7 nights in Dec 2024

2/10 Terrible

Lamece

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
After experiencing Hyatt Ziva Cancun and comparing it to Hyatt Ziva punta Cana I would give this experience a F. The property itself is absolutely beautiful but the customer service and the safety of someone with food allergies really are awful. My parents that traveled with us had to switch rooms 3 times, my sister slipped from dirty floors at a restaurant and having a kiddo with a nut allergy it just was overall terrible.
Stayed 4 nights in Dec 2024

10/10 Excellent

Leila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. I travelled with my family and we had a fantastic time. Food was lovely and unlike most all inclusive resorts, there were plenty of healthy options. We booked the club level and the alcohol that came with that category were top notch. For example grey goose vodka or don julio tequila. There was an abundance of towel, snack water, etc. special thanks to our butler Christopher for making our reservations and greeting us with a smile every day. There were two housekeeping a day and also the gym was superb.
Stayed 7 nights in Dec 2024

10/10 Excellent

Bisharat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 4 nights in Dec 2024

10/10 Excellent

Malka

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 7 nights in Dec 2024

10/10 Excellent

Marisol

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 7 nights in Dec 2024

8/10 Good

Matthew

Stayed 7 nights in Dec 2024

10/10 Excellent

Amir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience 😄
Stayed 4 nights in Dec 2024

6/10 Okay

Felix

Disliked: Cleanliness
1. Intentionally was checked in the room with no ocean, no view. But reception insisted that is how they interpret the "room with the ocean view". After my insistence, was finally moved to a room with ocean view. The one I originally paid extra for. 2. TV in the room not working. 3. Balcony door won't lock. 4. Food is far bellow expectations. 4. "Full bar" in the room has four cans of beer, coke, juice. Not my interpretation of a bar. 5. The transportation, ordered thru Expedia, screwed up pick up time for my arrival to and departure from Punta Cana. Although, both times, the name of the airline and flight number have been provided. 6. And promissed bottle of wine was never delivered to me. Cancun has much better all-inclusive, and for the less money.
Stayed 7 nights in Dec 2024

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it and i will be back with my kids
Stayed 5 nights in Dec 2024

10/10 Excellent

Luana

Stayed 3 nights in Dec 2024