the staff was amazing, especially the entertainment staff.
Wasnt crazy about the bathroom. The room was musty smelling which my clothes absorbed.
We LOVED this place! We had access to the Colonial, but upon arrival, we were upgraded to the Elegance by Randy! Thank you, Randy, for your kindness, helpfulness, and eagerness to make our stay the best it could be! The service at this property was out of this world! I have stayed at many resorts all around the Dominican Republic and the Caribbean, and this resort was by far the BEST! We felt like royalty our entire stay! Roberto on the bar, our butler Jesus, Ana, Frank, and many more made our stay magical!
The resort was just gorgeous and staff was polite and friendly.
This was our first time to the Dominican Republic so picking the resort is always a bit of a gamble. The Majestic Colonial wasn't all excellent reviews but there were plenty that were good. However how anyone could give this resort a bad review is beyond me. it far exceeded our expectations. We chose to take the club package, and from the VIP champagne reception and introduction to our superb Butler Ramiro, to the last day and the parting hug from our Bellboy we could not have wished for more. The Staff were always pleased to see and greet you, food and drink was endless and the resort itself was totally spotless. If you are having any doubts about booking here, don't, you will have an absolutely wonderful time.
Food was really bad rooms small bath room Staff was nice Not sure if I’d go back
Magnificent swimming pool, well-kept green area of the hotel. The beach is clean and there are no strong waves.
My husband and i truly enjoy the swim-up rooms. The staff always provide excellent servuce.
The beach is very good. The best part was they give you enough bottled water. The service is terrible and inconsistent. For small things like extra towel , pillow or shampoo you have to call multiple times. No conditioner and body lotion provided. The staff is not trained properly, no managers on the floor and there was always a mix up in the food order. There is no accountability for the staff. It looks like they are on a vacation instead of us. Beautiful place but worst service in my 15 years of travel. They are in a hurry to close towel stands, pool bar even before the stated time. Not recommended. No customer service at all.
Beach and pool were wonderful. Food could be a little better.
Certainly dreaded the fact that people were smoking freely almost everywhere on the property
We liked everything. It was all terrific. The club upgrade was worthwhile. Restaurant and eating options were great. Drinks were high quality, and staff super nice.
Very clean and staff were wonderful. we will definitely come back
I absolutely loved this resort,the staff was accommodating and friendly. The entertainment was awesome. The food and drinks were great. The beach and pools were clean and beautiful.
Majestic Colonial Punta Cana - All Inclusive places you 1.1 mi (1.8 km) from Arena Gorda Beach. This 658-room, 4-star property has 3 outdoor pools along with a private beach and a full-service spa.
Free buffet breakfast is offered each morning. Relish the seafood at Tres Carabelas, one of 6 onsite restaurants. Order from room service to satisfy your hunger without leaving your room.
The 658 accommodations feature sitting areas. 27-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Private spa tubs, free minibar items, and coffee makers are other standard amenities.
Majestic Colonial Punta Cana - All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a casino, a nightclub, and a children's pool.
the staff was amazing, especially the entertainment staff.
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Colonial. Warm regards, Ada Camilo Customer Care Majestic Resorts
Wasnt crazy about the bathroom. The room was musty smelling which my clothes absorbed.
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Colonial. Warm regards, Ada Camilo Customer Care Majestic Resorts
We LOVED this place! We had access to the Colonial, but upon arrival, we were upgraded to the Elegance by Randy! Thank you, Randy, for your kindness, helpfulness, and eagerness to make our stay the best it could be! The service at this property was out of this world! I have stayed at many resorts all around the Dominican Republic and the Caribbean, and this resort was by far the BEST! We felt like royalty our entire stay! Roberto on the bar, our butler Jesus, Ana, Frank, and many more made our stay magical!
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. It really thrills us that you had a wonderful stay and that we were able to achieve one of our main goals, which is to make you feel like royalty. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts
The resort was just gorgeous and staff was polite and friendly.
Dear Brenda, Thank you for taking the time to share your rating regarding your recent stay with us. It is truly a pleasure for us to receive your impressions of this trip and we are so pleased to hear that you found it to be an enjoyable experience. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts
This was our first time to the Dominican Republic so picking the resort is always a bit of a gamble. The Majestic Colonial wasn't all excellent reviews but there were plenty that were good. However how anyone could give this resort a bad review is beyond me. it far exceeded our expectations. We chose to take the club package, and from the VIP champagne reception and introduction to our superb Butler Ramiro, to the last day and the parting hug from our Bellboy we could not have wished for more. The Staff were always pleased to see and greet you, food and drink was endless and the resort itself was totally spotless. If you are having any doubts about booking here, don't, you will have an absolutely wonderful time.
Dear IanandDeb, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you. We hope to see you many more times for even more excellent vacation experiences. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope that you enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts
Food was really bad rooms small bath room Staff was nice Not sure if I’d go back
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. Your comments are incredibly valuable to us, as they help us in our continued effort to exceed guests’ expectations and experiences. They will be carefully analyzed to take the appropriate corrective actions in each case and we appreciate this opportunity you have given us to improve, especially in the areas of food. Once again, thank you for your valuable comments as it is mainly through guest comments that we become aware of improvements that can be made and this constantly drives us to excellence. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope that you enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts
Magnificent swimming pool, well-kept green area of the hotel. The beach is clean and there are no strong waves.
Dear Kir, Thank you for taking the time to share your rating regarding your recent stay with us. We are proud of our gorgeous grounds, facilities and services offered throughout the resort and we are always looking to improve and exceed the expectations of our guests. It is truly a pleasure for us to hear that you enjoyed your vacation here at our resort and it would be an honor to welcome you back to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We would like to extend our sincere apologies for the shortfalls you experienced. Laura Goyes Quality Assistant Manager Majestic Resorts