Amazing non-stop entertainment day and night! Entertainment team is the best. Beautiful, wide beach, very friendly staff. Property is a bit outdated, food selection and quality is limited (for a 5 star resort!)
It’s very nice place to get a vacation 👍
Overall Everything!!! Best Vacation Ever and believe me when i tell you my wife n i have taken plenty. From Guest Service all the way to the Gardener were Excellent! If i have to mention 3 i would go with Aneudi of Go Majestic great help with all the Excursions and really anything i asked, Manuel Richardson (Argenis) from the Supreme Buffet always had our table ready and with a Smile, and Diosmaris from the pool bar bringing us our drinks and preparing us anything we asked! Started as hosts but ended as Friends! Majestic Colonial was the Best hands down!
I have been to Magestic 3 times (this was my third) the first two times were wonderful the food was great, the staff was nice, and they had top shelf alcohol. I used to recommend this resort to everyone. But after my last trip I doubt I will ever go back or recommend this resort. The staff was extremely rude. When we went to restaurants we had to beg the staff to give us drinks (this happened at almost every restaurant we went to). They only offer cheap alcohol now so they drinks were terrible. Also I had my “butler” schedule restaurant reservations on two days (he forgot to do it twice so I did not eat at the good restaurant). The seafood restaurant did not offer lobster just stale tasting fish. Whenever I called for room service it would take atleast a hour and a half to get my food. I complained to management and was told they would contact me, but it was a lie because they never called or emailed me. Please be aware of this resort
We had the best time at this facility the staff is super nice the entertainment crew were beyond awesome Sam, victor gucci felicia etc. wow!!! the facility was very nice clean the food was excellent we are planning another trip to this resort to meet up with the same people we met!!! there is a lot to do or just relax, the excursions we’re so much fun and we felt safe at all times.. buy at Hotel!!! I really recommend this Resort. Majestic Colonial..
Ok, let's start with the food... awful. I read the reviews before and I though people were exaggerating but not the food is the worst. The drinks are like water and please dont choose the club, our buttler at least was the most unprofessional and unhelpful one. Generally dont waste your money here.
Just returning home to Miami after a 5 day stay. The bar, restaurant, and regular staff were amazing. We had to switch our room initially because our original room had a musty humid smell but our new room was perfectly fine. In regards to Covid testing please be on top of the process yourself. Guest services will try to make it into no big deal and give you the run around. Our Covid tests never arrived via email and luckily we were still there to print them. Also at checkout they reported bottle of wine which we never ordered, ask for your statement the day before check out so that you aren’t late to the airport. I would love to come back but I will be more aware of the lobby/guest relations staff and how they run their charges/Covid exams. Please bring cash to tip as well because they truly do deserve it!
Coffee is terrible, resort needs to invest in some quality Coffee. Bed sheets are not changed daily and have odor from days old sheets/pillows when you sleep and its up close to your nose this odor is very noticeable. Besides the mentioned above, stay was ok.
Everything was extremely amazing, the staff was amazing they went above and beyond, the hotel and the scenery was beautiful and our room was spectacular.
Beautiful lobby and spa. Helpful/amazing service and staff. Food was ok
We stayed at the Majestic Colonial for 5 nights. I decided to celebrate my birthday in Punta Cana as the cover up to propose to my now fiancée! Melvin from guest services helped me create the perfect proposal at the beach. He was efficient and professional with making sure everything came together in a timely manner. I’m very grateful to Melvin because he took care of all of the details and all I had to do was enjoy my stay at the resort. Make sure to stop by the bar on the beach, bartender Jose is great! Drinks were the best I had at the resort and he is so easy to talk to. Overall, highly recommend this resort and visit the wonderful staff mentioned.
Property was in good condition, it reflected the condition exactly with what we saw in pictures before booking.
Very clean and nice hotel. The food was delicious, well cooked, we did not get sick at all and the customer service was great. We really enjoyed our trip. Look forward to coming back.
We love the Resort and the staff are super friendly and kind. My husband is handicap and needed assistant and all of them went out of their way to help us in everything we needed. This was our best vacation ever. I look forward to visiting the Dominican Republic again and definitely will stay at this Resort , love it!
The property was very nice and spread out. There was a lot to do for the kids and the parents. Loved the landscaping around the property. It was well kept.
Ease and convenience of all amenities.
Friendly staff and beautiful hotel!! Great variety of food, but not very warm
staff is hardworking to make your stay rewarding
We had some issues with poor/slow service in the dining areas. Not because the staff was inattentive but because it seemed there wasn’t enough staff for the number of guests. Our butler Reinaldo was wonderful! He was very attentive and checked on us daily. He always had a BIG smile and was so very friendly.
Located 1.1 mi (1.8 km) from Arena Gorda Beach, Majestic Colonial Punta Cana - All Inclusive is within a 15-minute drive of other popular attractions like San Juan Shopping Center. This 658-room, 4-star property welcomes business and leisure travelers with a private beach, a full-service spa, and a casino.
Free buffet breakfast is served each morning from 7:00 AM to 10:30 AM. Relish the seafood at Tres Carabelas, one of 6 onsite restaurants. Order from room service to satisfy your hunger without leaving your room.
32-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, coffee makers, and ceiling fans are also available.
Majestic Colonial Punta Cana - All Inclusive features a private beach, a full-service spa, and a casino. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, an outdoor pool, and a children's pool.
Amazing non-stop entertainment day and night! Entertainment team is the best. Beautiful, wide beach, very friendly staff. Property is a bit outdated, food selection and quality is limited (for a 5 star resort!)
It’s very nice place to get a vacation 👍
Dear Amir, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Nathalie Montero Customer Care Majestic Resorts
Overall Everything!!! Best Vacation Ever and believe me when i tell you my wife n i have taken plenty. From Guest Service all the way to the Gardener were Excellent! If i have to mention 3 i would go with Aneudi of Go Majestic great help with all the Excursions and really anything i asked, Manuel Richardson (Argenis) from the Supreme Buffet always had our table ready and with a Smile, and Diosmaris from the pool bar bringing us our drinks and preparing us anything we asked! Started as hosts but ended as Friends! Majestic Colonial was the Best hands down!
Dear Juan, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Nathalie Montero Customer Care Majestic Resorts
I have been to Magestic 3 times (this was my third) the first two times were wonderful the food was great, the staff was nice, and they had top shelf alcohol. I used to recommend this resort to everyone. But after my last trip I doubt I will ever go back or recommend this resort. The staff was extremely rude. When we went to restaurants we had to beg the staff to give us drinks (this happened at almost every restaurant we went to). They only offer cheap alcohol now so they drinks were terrible. Also I had my “butler” schedule restaurant reservations on two days (he forgot to do it twice so I did not eat at the good restaurant). The seafood restaurant did not offer lobster just stale tasting fish. Whenever I called for room service it would take atleast a hour and a half to get my food. I complained to management and was told they would contact me, but it was a lie because they never called or emailed me. Please be aware of this resort
Dear Charles, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We would like to extend our sincere apologies for the shortcomings you experienced. Sincerely, Nathalie Montero Customer Care Majestic Resorts
We had the best time at this facility the staff is super nice the entertainment crew were beyond awesome Sam, victor gucci felicia etc. wow!!! the facility was very nice clean the food was excellent we are planning another trip to this resort to meet up with the same people we met!!! there is a lot to do or just relax, the excursions we’re so much fun and we felt safe at all times.. buy at Hotel!!! I really recommend this Resort. Majestic Colonial..
Dear Ana, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Aina Garrido Customer Care Majestic Resorts
Ok, let's start with the food... awful. I read the reviews before and I though people were exaggerating but not the food is the worst. The drinks are like water and please dont choose the club, our buttler at least was the most unprofessional and unhelpful one. Generally dont waste your money here.
Dear Kenia, Thank you for taking the time to share your rating regarding your recent stay with us. We regret that we did not make your visit with us as wonderful as you would have hoped and we are eager to correct and improve what we can. We would like to extend our sincere apologies for the shortcomings you experienced. Sincerely, Aina Garrido Customer Care Majestic Resorts
Just returning home to Miami after a 5 day stay. The bar, restaurant, and regular staff were amazing. We had to switch our room initially because our original room had a musty humid smell but our new room was perfectly fine. In regards to Covid testing please be on top of the process yourself. Guest services will try to make it into no big deal and give you the run around. Our Covid tests never arrived via email and luckily we were still there to print them. Also at checkout they reported bottle of wine which we never ordered, ask for your statement the day before check out so that you aren’t late to the airport. I would love to come back but I will be more aware of the lobby/guest relations staff and how they run their charges/Covid exams. Please bring cash to tip as well because they truly do deserve it!
Dear Richard, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Aina Garrido Customer Care Majestic Resorts
Coffee is terrible, resort needs to invest in some quality Coffee. Bed sheets are not changed daily and have odor from days old sheets/pillows when you sleep and its up close to your nose this odor is very noticeable. Besides the mentioned above, stay was ok.
Dear Devin, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Aina Garrido Customer Care Majestic Resorts
Everything was extremely amazing, the staff was amazing they went above and beyond, the hotel and the scenery was beautiful and our room was spectacular.
Dear Jonathan, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Nathalie Montero Customer Care Majestic Resorts
Beautiful lobby and spa. Helpful/amazing service and staff. Food was ok
Dear Dana, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Nathalie Montero Customer Care Majestic Resorts
Dear Remigiusz, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Wanda Taveras Customer Care, Majestic Resorts