Majestic Colonial Punta Cana All Inclusive
4.0 out of 5.0
4.0
out of 5
"Good!"
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Recent guest reviews
What an amazing resort. Everyone was so friendly and the resort is very clean. Our only complaint was the pillows were very hard and cheap. The beds are pillowtops and were very comfortble. There are some minor maintance that needs to be done in the rooms, but from what I understand a lot of damage tends to be done by young springbreakers. But for the price we paid that was minor. If your main goal is clean and good food this place is it. We didnt bring kids along this time, but definitely will next time!!
We thank the Majestic Colonial Entertainment Crew, Angelica, Coca Cola, J.C., Gasolina, Dori, and Elisa"Fresita". We had a blast. We all left with a wonderful experience and want to come back soon to enjoy our stay at the resort and to see you all again.
Upgraded on arrival to the Majestic MIRAGE. The service and facilities were wonderful and there was absolutely no reason to leave the hotel premises. The restaurants were varied and plentiful. There were different shows on every evening and in the main the entertainment was excellent. The hotel staff were respectful and spent time getting to know visitors. VERY Helpful! All in all probably the best "All inclusive" vacation I have ever experienced.
I will start my review with stating that great service started before we even arrived with quick responses from Sandra while email questions and room request. We have been to many resorts and I must say that service was on point, minus very few occasions once with very poor room service! This staff works hard to make sure your every need is met. Check in/butler: We arrived and we're greeted with cool towels and brought to colonial club check in. We were greeted by our butler yonathan and taken to our room. Yonathan went above and beyond to make us happy. He booked our reservations and on a few occasions set up something special for the hubby and I in our room. Must say that I was very pleased with the colonial club and what it has to offer and even more pleased with yonathan as our butler. Food: buffets are very good with a ton of variety. The buffet inside near the lobby has better food during the day and worth the walk from the beach. seafood and steak are very good but do have similar menus. Mexican was yummy had the tacos, and the mixed fajitas were also good and they came on fire ! Gourmet had great service and the food was good but not worth sweating in restaurant for. Filet was good but overlooked if you want medium order medium rare. I do have to say I am very disappointed with the hibachi, there was no show. It was very rushed and the food was nothing to brag about. Usually hibachi is my favorite on vacation but this left nothing to desire. Room service
Very friendly staff, many things to do at the hotel. Would recommend this place to everyone.
Staff is very friendly and helpful, hotel facilities are great. Celebrated a 50th birthday and staff at restaurants are more than willing to go out their way to make it a memorable celebration. Pool staff "Ana" & "Michael" are the bomb...the best Tito's Mojitos ever!! Thank you for a great stay.
Excellent experience. We had a butler that comes with the Club- upgrade is worth it!
overall: underwhelming - negatives: room was about as far away from main facilities as possible and patio facing back of adjoining property kitchen, not poolside; there was a roach issue despite their "treating" it (probably because of aforementioned kitchen); minibar was not cold (even the replacement didn't work that well); one of the jets in hot tub did not work and the tub stopper didn't stay put; room wasn't cool enough; hallway by our room was dangerously dark several evenings; and not enough covered beach loungers positives: very friendly staff and responsive to any request; close to beach and area of pool where activities took place and only wet bar location; food ok though we found buffet foods not kept hot enough and cold by time you sat down with plate; restaurant options were ok, nothing overwhelming
I loved this hotel. My favorite parts had to be the pool, the entertainment & the majestic drink. The staff is very nice. Big thanks to Addso Garcia my breakfast waiter. He was amazing.
We went to Punta Cana to attend a wedding. We originally booked our stay at the Majestic Colonial, but due to bad weather in New England, we arrived in Punta Cana and whole day later and they ran out of room at the Colonial so they upgraded us to the Mirage (front desk insisted on a tip so we gave him a $20). We liked the room with the Jacuzzi on the roof deck. The Butler was helpful with booking reservations for the restaurants and doing dropping off a few souvenirs but he cannot be easily reached. We had no help with luggage when we checked out. Also, do NOT bother with room service. We arrived late around 10 and ordered room service around 10:30. The food never came and we fell asleep waiting for it. Also, their front desk is not at all helpful. I had to call 3 times just get additional shampoo or anything else I needed in the room. It's a nice place to stay if you don't need assistance with anything.
Very nice hotel, great pool, close to beach. Easy access to other place. Friendly staff.
Upgraded to a swim-out room. That is the way to go. We were there during Spring Break and the hotel had many fun activities for college students and others (us). Entertainment was great and the food was good.
Fortunately, we arrived the day after some wild Spring-breakers (we heard tales from other guests) to find a beautiful resort. It is not a huge resort like some of the others (but requires a fair amount of walking), and has a pool that stretches from end of the property all the way to the beach. The staff is terrific; the housekeeping and grounds maintenance staff very efficient; the bartenders and waiters very attentive; the front desk staff helpful and efficient. Plenty to do besides lounging by the beautiful pool or on the gorgeous beach. The seafood restaurant and the Japanese restaurant had terrific food. The beachfront buffet was great for breakfast, and had okay lunch and snacks all day. The paella on the beach was a real disappointment (our only criticism!) We have been to several all-inclusive island resorts and this was by far the best. We also used Amstar for roundtrip service between airport and resort -- quick and efficient.
4 days in paradise with an amazing staff. I really liked the entertainment team, they did everything in there will to keep a smile on our faces, specially coca cola( staff entertainer).
We moved here from another hotel and found it comforable. The food was good, all you want and drinks too. Staff very very nice. Would go back. They could use some new curtians in the rooms, bed and bath was very nice, plenty of hot water.
We had great time at the Majestic Colonial Resort, food was good, shows were awesome abd personnel is great and attentive, they especially were greeting and joking with our 2 years old son.
The food is amazing, the pool is nice and the beach is beautiful. Not far from airport. Only negative thing I would say is that smoking is allowed anywhere and it is suppose to be family friendly. If I had had kids I wouldn't want to go there. I hate the smell of cigarettes so that was a discomfort for me. Other than that the hotel is beautiful.
My husband and two friends first trip to the Dominican Republic. We will definitely be back to the Majestic Colonial Punta Cana resort. We had an excellent time. A shout out to our Butler David and Pool #3 staff Rafael , Arielis and Hector for such great service and Louis one of the waiters in the beachside restaurant . THe entertainment staff and many others work hard too! They also had a big Super Bowl party and a beach party with food and dance on the beach. Food was great always a place for food or beverage. Rooms are nice, large and clean. The beach is Beautiful sandy beach , we walk everyday! Used blue transport service from airport to hotel. They looked for us! fast service to and from hotel. Club membership has its perks. We will be back next year!
We were there for 3 nights and lost water for at least 30 minutes the first night there. The elevators didn't aways work and we were on the 3rd floor and my husband has a bad foot. The female bartender especially at the VIP beach bar was not friendly at all. like I said not the best not the worst. I do have to say is that the room was very clean which is very important to me.
All was great, entertainment staff was awesome, clean, good food , good events, lots of fun
Located in Bavaro within 2 miles (3 km) of Punta Blanca Golf Course, Majestic Colonial Punta Cana All Inclusive is within a few miles (5 km) of Hard Rock Golf Club at Cana Bay. This 658-room, 4-star resort has a private beach, a full-service spa, and a casino. Near the airport, the resort is also close to Iberostar Golf Course and White Sands Golf Course.
Dining
Start your day off right with a free hot/cold buffet breakfast. This resort is home to 6 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
Rooms
All 658 air-conditioned accommodations feature sitting areas. 27-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include free minibar items, coffee makers, and free bottled water.
Majestic Colonial Punta Cana All Inclusive features a private beach, a full-service spa, and a casino. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, an outdoor pool, and a children's pool.
Property features
Guest reviews for Majestic Colonial Punta Cana All Inclusive
majestic colonial
Everyone
What an amazing resort. Everyone was so friendly and the resort is very clean. Our only complaint was the pillows were very hard and cheap. The beds are pillowtops and were very comfortble. There are some minor maintance that needs to be done in the rooms, but from what I understand a lot of damage tends to be done by young springbreakers. But for the price we paid that was minor. If your main goal is clean and good food this place is it. We didnt bring kids along this time, but definitely will next time!!
excellent
Everyone
We thank the Majestic Colonial Entertainment Crew, Angelica, Coca Cola, J.C., Gasolina, Dori, and Elisa"Fresita". We had a blast. We all left with a wonderful experience and want to come back soon to enjoy our stay at the resort and to see you all again.
great hotel.
Everyone
Upgraded on arrival to the Majestic MIRAGE. The service and facilities were wonderful and there was absolutely no reason to leave the hotel premises. The restaurants were varied and plentiful. There were different shows on every evening and in the main the entertainment was excellent. The hotel staff were respectful and spent time getting to know visitors. VERY Helpful! All in all probably the best "All inclusive" vacation I have ever experienced.
great vacation
Everyone
I will start my review with stating that great service started before we even arrived with quick responses from Sandra while email questions and room request. We have been to many resorts and I must say that service was on point, minus very few occasions once with very poor room service! This staff works hard to make sure your every need is met. Check in/butler: We arrived and we're greeted with cool towels and brought to colonial club check in. We were greeted by our butler yonathan and taken to our room. Yonathan went above and beyond to make us happy. He booked our reservations and on a few occasions set up something special for the hubby and I in our room. Must say that I was very pleased with the colonial club and what it has to offer and even more pleased with yonathan as our butler. Food: buffets are very good with a ton of variety. The buffet inside near the lobby has better food during the day and worth the walk from the beach. seafood and steak are very good but do have similar menus. Mexican was yummy had the tacos, and the mixed fajitas were also good and they came on fire ! Gourmet had great service and the food was good but not worth sweating in restaurant for. Filet was good but overlooked if you want medium order medium rare. I do have to say I am very disappointed with the hibachi, there was no show. It was very rushed and the food was nothing to brag about. Usually hibachi is my favorite on vacation but this left nothing to desire. Room service
Review comment
Customer Care responded on May 19, 2017
Dear valuable Guest, Thank you so much for your wonderful words and for taking the time to tell the Expedia community about your stay. We are so happy to hear that you enjoyed the Colonial Club experience with all the extra amenities. We are honored that you also mentioned your butler Yonathan and we will let him know that you appreciated his service. We hope to welcome you back soon for another memorable vacation we hope you will cherish forever. With warm regards, Melina Vásquez Customer Care Majestic Resorts
Everyone
Very friendly staff, many things to do at the hotel. Would recommend this place to everyone.
Review comment
Majestic Resorts responded on May 1, 2017
Thanks for staying with us. We appreciate your feedback!
great resort vacation!
Everyone
Staff is very friendly and helpful, hotel facilities are great. Celebrated a 50th birthday and staff at restaurants are more than willing to go out their way to make it a memorable celebration. Pool staff "Ana" & "Michael" are the bomb...the best Tito's Mojitos ever!! Thank you for a great stay.
Review comment
Majestic Resorts responded on Apr 20, 2017
Thanks for staying with us. We appreciate your feedback!
majestic colonial
Everyone
Excellent experience. We had a butler that comes with the Club- upgrade is worth it!
Review comment
Majestic Resorts responded on Apr 17, 2017
Thanks for staying with us. We appreciate your feedback!
Everyone
overall: underwhelming - negatives: room was about as far away from main facilities as possible and patio facing back of adjoining property kitchen, not poolside; there was a roach issue despite their "treating" it (probably because of aforementioned kitchen); minibar was not cold (even the replacement didn't work that well); one of the jets in hot tub did not work and the tub stopper didn't stay put; room wasn't cool enough; hallway by our room was dangerously dark several evenings; and not enough covered beach loungers positives: very friendly staff and responsive to any request; close to beach and area of pool where activities took place and only wet bar location; food ok though we found buffet foods not kept hot enough and cold by time you sat down with plate; restaurant options were ok, nothing overwhelming
Review comment
Majestic Resorts responded on Apr 20, 2017
Thanks for staying with us. We appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
great stay.
Everyone
I loved this hotel. My favorite parts had to be the pool, the entertainment & the majestic drink. The staff is very nice. Big thanks to Addso Garcia my breakfast waiter. He was amazing.
Review comment
Majestic Resorts responded on Apr 17, 2017
Thanks for staying with us. We appreciate your feedback!
nice hotel but could be improved
Everyone
We went to Punta Cana to attend a wedding. We originally booked our stay at the Majestic Colonial, but due to bad weather in New England, we arrived in Punta Cana and whole day later and they ran out of room at the Colonial so they upgraded us to the Mirage (front desk insisted on a tip so we gave him a $20). We liked the room with the Jacuzzi on the roof deck. The Butler was helpful with booking reservations for the restaurants and doing dropping off a few souvenirs but he cannot be easily reached. We had no help with luggage when we checked out. Also, do NOT bother with room service. We arrived late around 10 and ordered room service around 10:30. The food never came and we fell asleep waiting for it. Also, their front desk is not at all helpful. I had to call 3 times just get additional shampoo or anything else I needed in the room. It's a nice place to stay if you don't need assistance with anything.
Review comment
Majestic Resorts responded on Apr 20, 2017
Thanks for staying with us. We appreciate your feedback! We’ll work hard to fix the issue you experienced. Thanks for letting us know.
Dear Fernandez, On behalf of all the staff here at Majestic Colonial, I would like to thank you for having chosen us for your stay in Punta Cana. Thank you for all your kind comments regarding our wonderful entertainment team, especially Angelica, Coca Cola, JC, Gasolina, Dori and Fresita! We are so grateful to you for your praises. We are so pleased to know you enjoyed your stay here at our wonderful resort and that you were able to leave with smiles and fantastic memories. We would love to see you back in the near future. With warm regards, Melina Vásquez Customer Care Majestic Resorts