See all properties

Ocean El Faro Resort - All Inclusive

5.0 star property

Choose dates to view prices

Photo gallery for Ocean El Faro Resort - All Inclusive

Exterior
Creator video - submitted by Escape Theory
Privilege Royal Master Suite | Free minibar, in-room safe, desk, laptop workspace
Lobby
Privilege Royal Master Suite | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included

Explore the area

View in a map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, beach near Uvero Alto
    ‪10 min walk‬
  • Place, Macao Beach
    ‪14 min drive‬
  • Place, Sirenis Aquagames Water Park
    ‪15 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

8.4 out of 10
Very good
(277 reviews)
  • Garden view
  • 566 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Vista Piscina

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Vista Piscina

8.2 out of 10
Very good
(127 reviews)
  • 566 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Swim Up

8.6 out of 10
Excellent
(35 reviews)
  • 566 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Roof Top

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Roof Top

7.6 out of 10
Good
(37 reviews)
  • Garden view
  • 1364 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite vista Jardín

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite vista Jardín

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 628 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Pool View

8.0 out of 10
Very good
(4 reviews)
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Vista Piscina Roof Top

View from room

Privilege Junior Suite Vista Piscina Roof Top

9.4 out of 10
Exceptional
(6 reviews)
  • 1459 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Master Suite Swim Up

Privilege Master Suite Swim Up | Free minibar, in-room safe, desk, laptop workspace

Privilege Master Suite Swim Up

  • 1193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Royal Master Suite

Privilege Royal Master Suite | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Privilege Royal Master Suite

  • Ocean view
  • 1089 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Standard with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Standard with Pool View

  • 559 sq ft
  • Sleeps 2

View all photos for Room Superior with Garden View

Free minibar, in-room safe, desk, laptop workspace

Room Superior with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 624 sq ft
  • Sleeps 4

View all photos for Suite Superior with Garden View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior with Garden View

  • Garden view
  • 1356 sq ft
  • Sleeps 4

View all photos for Suite Premium with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Premium with Pool View

  • 527 sq ft
  • Sleeps 4

View all photos for Suite Superior with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior with Pool View

  • 527 sq ft
  • Sleeps 4

Suite Luxury with Sea View

  • Sea view
  • 1184 sq ft
  • Sleeps 2

View all photos for Junior Suite Vista Piscina

Junior Suite Vista Piscina | Free minibar, in-room safe, desk, laptop workspace

Junior Suite Vista Piscina

  • 566 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Daisy Family Junior Suite

Daisy Family Junior Suite | Free minibar, in-room safe, desk, laptop workspace

Daisy Family Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 571 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Daisy Family Junior Suite Pool View

Daisy Family Junior Suite Pool View | Free minibar, in-room safe, desk, laptop workspace

Daisy Family Junior Suite Pool View

  • 571 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

You may also like

Ad

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Cap Cana
  • On private beach
  • Pool
  • Hot tub
  • All inclusive
9.2 out of 10, Wonderful, 1,005 reviews
$620 nightly
The price is $620
May 24 - May 25
Total with taxes and fees
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

About the neighborhood

Punta Cana

Located in Uvero Alto, Ocean El Faro Resort - All Inclusive is 5.2 mi (8.4 km) from Macao Beach. This 598-room, 5-star property welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • beach near Uvero Alto - 10 min walk - 0.5 miles
  • Macao Beach - 14 min drive - 5.8 miles
  • Sirenis Aquagames Water Park - 15 min drive - 4.1 miles
  • Bavaro Beach - 43 min drive - 19.8 miles
  • Punta Cana Beach - 49 min drive - 32.5 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪El Mercado - ‬8 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪Beach Club El Faro - ‬1 min walk
  • ‪Showtime Bar - ‬8 min drive
  • ‪Mike's Coffee & Tea By Ocean Hotels - ‬7 min walk

About this property

Ocean El Faro Resort - All Inclusive

Ocean El Faro Resort - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a free water park, a nightclub, and a lazy river.
Guests can expect free WiFi and 49-inch LCD TVs with cable channels. Free minibar items, balconies, and espresso makers are also available.
A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

2 outdoor pools, pool umbrellas, sun loungers
El Beso Adults Only At Ocean El Faro - All Inclusive
Uvero Alto
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.6 out of 10, Excellent, 1,213 reviews
$367 nightly
The price is $367
May 13 - May 14
Total with taxes and fees
El Beso Adults Only At Ocean El Faro - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 11 restaurants
  • 13 bars/lounges
  • 3 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Dolce Vita
  • El Mercado
  • Route 66
  • Sakura

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Nightclub
  • Playground
  • Shopping
  • Splash pad
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 6,028 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 18 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2018
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana

Ocean El Faro Resort All Inclusive

Ocean El Faro All Inclusive Punta Cana

Ocean El Faro Resort All Inclusive Punta Cana

Ocean El Faro Resort All Inclusive

Ocean El Faro All Inclusive Punta Cana

Ocean El Faro All Inclusive

Ocean Faro Inclusive Inclusive

Ocean El Faro Resort - All Inclusive Punta Cana

All-inclusive property Ocean El Faro Resort - All Inclusive

Ocean El Faro Resort - All Inclusive Punta Cana

Ocean El Faro All Inclusive

Ocean El Faro Resort - All Inclusive All-inclusive property

Frequently asked questions

Is free cancellation available at Ocean El Faro Resort - All Inclusive?

Ocean El Faro Resort - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Ocean El Faro Resort - All Inclusive?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Ocean El Faro Resort - All Inclusive on May 13, 2026 start from $325, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Ocean El Faro Resort - All Inclusive?

This property is situated in Uvero Alto, close to Macao Beach and Sirenis Aquagames Water Park.

Is parking available on site at Ocean El Faro Resort - All Inclusive?

Yes, uncovered self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa at Ocean El Faro Resort - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hydrotherapy, massages, mani/pedis, and body treatments.

Are there luxury amenities available at Ocean El Faro Resort - All Inclusive?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and 11 restaurants at this property.

Does Ocean El Faro Resort - All Inclusive feature a casino at the property?

No, Ocean El Faro Resort - All Inclusive doesn't have a casino.

Is there an indoor pool at Ocean El Faro Resort - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Ocean El Faro Resort - All Inclusive a good place to stay for couples?

There are many amenities for couples at this property, including a private beach plus some guestrooms feature a private rooftop hot tub and a fireplace.

Does Ocean El Faro Resort - All Inclusive have a hot tub?

No, but this property does have a sauna.

Does Ocean El Faro Resort - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Ocean El Faro Resort - All Inclusive has 11 restaurants, and serves free buffet breakfast each morning.

Will Ocean El Faro Resort - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ocean El Faro Resort - All Inclusive.

Does Ocean El Faro Resort - All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

How far is the airport from Ocean El Faro Resort - All Inclusive?

The closest major airport to Ocean El Faro Resort - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 25.2 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Ocean El Faro Resort - All Inclusive?

Yes, every guestroom at Ocean El Faro Resort - All Inclusive comes with a balcony and some offer ocean and garden views.

Does Ocean El Faro Resort - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Ocean El Faro Resort - All Inclusive.

Ocean El Faro Resort - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2101 out of 3814 reviews
Rating 8 - Good. 831 out of 3814 reviews
Rating 6 - Okay. 428 out of 3814 reviews
Rating 4 - Poor. 222 out of 3814 reviews
Rating 2 - Terrible. 232 out of 3814 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Madeline Rivera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar
Stayed 3 nights in May 2026

10/10 Excellent

Beatriz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not complete, no laundry bag, no umbrella
Stayed 5 nights in Mar 2026

8/10 Good

Sharyon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My overall expert experience was wonderful. The staff members were very pleasant. A little disappointed in the food selection.As I was expecting island food, more flavor but I understand not everybody wants dominican food. The only other complaint I can think of is that there was a smell of dampness in the room.But it wasn't a deal breaker. I've really loved the all inclusive option. One other thing that people complain about a lot is the seaweed on the beach.I did notice that the staff members cleaned the beach as best they can each morning.Just remember they can't control this.
Stayed 7 nights in Mar 2026

8/10 Good

Sonali Shailesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Resort was nice but the all inclusive food was very mediocre.
Stayed 3 nights in Feb 2026

2/10 Terrible

Yndhira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was terrible and small portions, people are so rude the only good experience that we have was with our concierge Franklin and bar tenders from lazy River bar Omar, Jose a Danny are excellent staff. We found
Stayed 7 nights in Feb 2026

4/10 Poor

Rene

Traveled with family and small children
Disliked: Staff & service, amenities
The pictures are not an accurate representation of the resort. The beach is full of rocks and the waves are strong. The food was not bad at all and there are people throughout the property trying to sell you things. I would not recommend this place to anyone.
Stayed 5 nights in Feb 2026

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, I only had an issue with trying to get the hot tub 🛁 in working order! I had to change rooms, however, I’ll make a long story short, the hot tub didn’t work after changing rooms!!
Stayed 4 nights in Feb 2026

10/10 Excellent

Adam

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely incredible. The grounds are spectacular—lush, beautiful, and perfectly maintained. The pool is fantastic, and the lazy river is so much fun. The bars are outstanding—great cocktails and a lively atmosphere. I have to give a special shoutout to Carlos Enrique—his warm hospitality made our stay truly exceptional. I can’t recommend Ocean El Faro enough—this resort is a real gem!
Stayed 7 nights in Jan 2026

10/10 Excellent

Amanda Danielle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This resort was great. The staff are incredible and made the week so much fun. Rooms are clean and restaurants are amazing. Lots of games and activities going on throughout the day. Special shoutout to the entertainment team, Carlos, Endrick, Roberto, Enrique and Gerson. As well as the bartenders, Ruddy, Ricardo, Gilbert, Crisel and Mario. They made the week so enjoyable. Definitely coming back!!
Stayed 6 nights in Feb 2026

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. Carlos the concierge was very friendly, helpful and prompt. The resort atmosphere was very lovely
Stayed 6 nights in Jan 2026

2/10 Terrible

Roshan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty dishes. No customer support at all. Staff look grumpy and show no interest in serving guests. The worst and most serious issue was a major safety hazard: a large concrete decorative letter “A” from the “Dominican” sign near the beach was not properly bolted or secured. It nearly fell and could have sent my kids to the hospital. Extremely dangerous and negligent. In addition, there are potholes everywhere along the walkways on both sides of the building, making it unsafe to walk. The food is tasteless, dining facilities are poor, and there is no variety—the same food is served every day. Not worth it. Be careful.
Stayed 5 nights in Jan 2026

6/10 Okay

Dennis

Stayed 4 nights in Feb 2026

10/10 Excellent

Paige

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful resort. Tons of food options and stuff to do! The staff were amazing! The only down sides is that they allow people to reserve chairs even though they have signs to no reserve. They don’t do anything to prevent this so there are a lot of chairs open with just towels on it but no people so it’s annoying when you are at the pool and need to put your stuff down or need a break from the sun.
Stayed 5 nights in Jan 2026

10/10 Excellent

William, Stettler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best place to come the people are amazing ! We made friends with the staff will be coming back next year! Thank you for amazing service ❤️
Stayed 10 nights in Jan 2026

4/10 Poor

Suzanne

Traveled with partner
Our room had no TV or internet upon arrival. We reported it immediately. After 3 different sets of techs, and 3 hours we got TV. We had no access to the hotel's services, menus, or WhatsApp, which is the way everyone communicates. We missed all communications and reservations. We were able to order room service, that was delivered without utensils. We ordered extra coffee for the morning, but didn't get ANY creamer or sugar. We then had to go to the front desk, and after an hour if speaking to service people, we had to pack up and move to another room as internet was not going to get fixed...it was now my husband's birthday. Our family was frantic as our phones and internet (emails) weren't being answered. The staff was very unsympathetic to our dilemma. The 2nd room had a broken reading light, and screened door was off the hinges, and was almost impossible to open. My husband tripped on the broken porch tile, and when getting on the golf cart/ trolley was thrown off when the driver took off before he was totally on the seat. We travel a lot. This was the worst experience EVER!!! Food was mediocre at best. The pineapple was good. That's the kindest thing I can say.
Stayed 5 nights in Jan 2026

10/10 Excellent

Evan David

Stayed 8 nights in Jan 2026

8/10 Good

Jenna

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time! Overall the rooms were well kept and clean. The property was great, always something to do! My kids loved the mini waterpark! Reinaldo, our guests services specialist was so great! He booked all of our reservations - making supper so easy. The food was great! My son is celiac and they took such care for him - so many options for him!
Stayed 7 nights in Jan 2026

10/10 Excellent

bleona

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall, it was a good stay. However, if you’re mainly going for the beach, I wouldn’t highly recommend it. The staff was kind and helpful, the facilities were good, and the food was generally good as well. Our guide, Reinaldo Sanchez , was especially helpful throughout our stay and made the experience easier and more pleasant.
Stayed 5 nights in Jan 2026

10/10 Excellent

Rini Mariam

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, great polite staff , clean rooms , good amenities and food .
Stayed 4 nights in Jan 2026

10/10 Excellent

Craig Christopher

We had such an amazing time! We had the junior swim up in block 9. So worth it!!! Bar service to our pool amazing service. Ray was always there to help out with all our needs.The rooms are clean and yes the swim up rooms
Stayed 7 nights in Jan 2026

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Our butler Deiby got me the exact medicine I asked for to help me get over a sinus infection I had. He also got maintenance to address some small issues with our room promptly on our first day. The staff and bartenders were great and we got to celebrate my wife’s birthday with a candlelight dinner on top of the lighthouse. Best steak I ever had! Checking in and out was very smooth and the resort had plenty of things to do to keep us entertained!
Stayed 5 nights in Jan 2026

10/10 Excellent

Muhammad Ghous

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay.. everything was great but the food could have been better.
Stayed 4 nights in Jan 2026

10/10 Excellent

David

Traveled with family
The room was very clean and spacious, our butler was the best, berwin was not our butler, but he was a guy at the Privlidge side that gave food and drinks. The food at the resort was the best that we’ve been to, our butler was Jose, best butler ever, lobby was huge, and that’s all. 9/10 resort!
Stayed 9 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Definitely will come back, staff was awesome, resort was spotless. Small issues were addressed asap. Lots of stuff for the kids. Great food!!
Stayed 8 nights in Jan 2026

10/10 Excellent

Simon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good food, great staff. Jose did a great job and Domingo was the best bartender. Shows every night were good aswell
Stayed 7 nights in Jan 2026

Hotels