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Recent guest reviews

I loved the variety of restaurants for dinner. So many good ones to choose from. I wish there was a little more to do during the day in case of rainy weather.

The service was very slow when you are waiting to be seated. Employees are not to friendly. I had a situation where a night manager(John) was very unprofessional with his co workers. John was screaming at them twice at his office. Not once but twice. The last incident is that I was there too long with information center. And he wanted to know why I was there too long. These two ladies were very nice and they were helping me out because I was very new at El Faro. John is a horrible manager and they need to replace him. He don't have people skils and no leadership skills. These two ladies were very frightened the way he came across to them. You called that hostile environment. John might have problems at home and bringing to work. That's not right what he is doing. He taking advantage of his power and his position. This matter needs to be addressed ASAP before El Faro employees leave due to his behavior. Thank you some much for your time. Anthony Flores

Spectacular service and rooms are crisp and swanky!!!! Beautiful lobby.

This Property is fantastic and not only because the location , amenities etc etc but the beautiful people who works hard to make sure every guess it’s happy and leave with a beautiful experience back home I wish I could mention every single person but here’s a few that made my stay beyond wonderful ; Juan Santana, Kennedy Mister, Moises, Eliza , Emanuel (front bar) yokairis, Félix, José and the girls at Mikes Cafe , Raquel,anyuli, Willy, Rafael, Yan carlos , Juan ( supervisor ) and many many more that. I can’t remember the names who made this stay unique and leave us with the desire to come back very very soon!!! thank you all

Good place to visit.

Dirty room ! No refills on minibar Beach not nice no bar service at the beach

The size of the resort made it very enjoyable. Plenty of restaurants, pool bars and many things to do.

the boulevard is one of a kind. the food was amazing, the variation of cuisines was unbelievable they even have a hibachi restaurant.

The property is beautiful, there was enough beds by the pool and by the ocean. The food was served at different locations, so we didn't need to go far away for it. I like that if I didn't want to go to the ocean, I could swim in a pool. We really liked to swim in an ocean, the floor is great, the water is amazing, it was safe to swim in an ocean because the rocks protected us from the big waves, however this area didn't belong to the Ocean El Faro and if they will clothe that part of lagune, then there won't be a good place to swim. Security were watching us and it was great.

Property was great. Staff were very complacent. Found that the nicest people were the ones that wanted to sell you something. Food was disappointing. Favorite spot was the coffee shop.

The only thing I wish was better was the food! Other than that the property was beautiful and I loved all the amenities! I will defiantly be going back again soon!!!

Loved the variety of restaurants, mike’s shop for delicious treats and coffee, musicians playing in the beautiful lobby, Las Vegas night show, lazy river and much more. Disliked the rocks on the beach which prevented us from fully enjoying it.

Me robaron $ de la habitación y ni unas disculpas,solo que investigarian y todavia estoy esperando resultado.Tuve que abandonar el hotel antes de tiempo por seguridad.

Carretera Uvero Alto Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Uvero Alto, Ocean El Faro Resort - All Inclusive is 5.3 mi (8.6 km) from Macao Beach. This 911-room, 4.5-star property has 4 outdoor pools along with private in-room spa tubs and a private beach.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:00 AM to 10:00 AM. Relish the international cuisine at El Mercado, one of 10 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 911 air-conditioned rooms provide private spa tubs, free minibar items, and balconies. Guests can enjoy LCD TVs and stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Sofa beds, espresso makers, and ceiling fans are other standard amenities.


Property features

Ocean El Faro Resort - All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. There's free parking and an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a free water park, a lazy river, and a children's pool.

Room options

Junior Suite Swim Up

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Junior Suite Ocean View

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Privilege Junior Suite vista Jardín

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Junior Suite Roof Top

1 King Bed and 1 Double Sofa Bed | 2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Ocean El Faro Resort - All Inclusive

Everyone (24) Couples (11) Family (17)
3
Everyone

By on Mar 18, 2020

Review comment responded on Mar 20, 2020

Greetings, On behalf of our entire team here at Ocean El Faro we regret to hear about mishaps during your experience with us. We have taken your feedback to assess for the betterment of our services. Best Regards, Guest Service Management

5
Family Friends

I loved the variety of restaurants for dinner. So many good ones to choose from. I wish there was a little more to do during the day in case of rainy weather.

By , from Flint MI on Mar 14, 2020

Review comment responded on Mar 14, 2020

Greetings, On behalf of our entire staff here at Ocean El Faro, thank you for both your review and feedback. Best Regards, Guest Service Management

4
Everyone

By on Mar 12, 2020

Review comment responded on Mar 13, 2020

Greetings, On behalf of our entire team here at Ocean El Faro, please accept our apologies for the mishaps that took place. We thank you for your review as we take your feedback towards the work of the betterment of our services. Best Regards, Guest Service Management

2
Family

The service was very slow when you are waiting to be seated. Employees are not to friendly. I had a situation where a night manager(John) was very unprofessional with his co workers. John was screaming at them twice at his office. Not once but twice. The last incident is that I was there too long with information center. And he wanted to know why I was there too long. These two ladies were very nice and they were helping me out because I was very new at El Faro. John is a horrible manager and they need to replace him. He don't have people skils and no leadership skills. These two ladies were very frightened the way he came across to them. You called that hostile environment. John might have problems at home and bringing to work. That's not right what he is doing. He taking advantage of his power and his position. This matter needs to be addressed ASAP before El Faro employees leave due to his behavior. Thank you some much for your time. Anthony Flores

By , from Rosharon, Tx on Mar 4, 2020

Review comment responded on Mar 4, 2020

Greetings dear Mr. Flores, Once again we apologize for this experience, this is Maritza who thanks you for taking the time to let us know of this situation. We are working on this as it was stated prior to your departure. Looking forward to being of service in the near future. Best Regards, Guest Service Manager

5
Everyone

Spectacular service and rooms are crisp and swanky!!!! Beautiful lobby.

By on Mar 4, 2020

Review comment responded on Mar 4, 2020

On behalf of our entire team here at Ocean El Faro, we thank you for taking time to provide us with your review. Best Regards, Guest Service Management

4
Everyone

By on Feb 28, 2020

Review comment responded on Feb 28, 2020

Thank you for your review, we hope that you enjoyed your stay with us here at Ocean El Faro. Best Regards,

5
Partner Couples

This Property is fantastic and not only because the location , amenities etc etc but the beautiful people who works hard to make sure every guess it’s happy and leave with a beautiful experience back home I wish I could mention every single person but here’s a few that made my stay beyond wonderful ; Juan Santana, Kennedy Mister, Moises, Eliza , Emanuel (front bar) yokairis, Félix, José and the girls at Mikes Cafe , Raquel,anyuli, Willy, Rafael, Yan carlos , Juan ( supervisor ) and many many more that. I can’t remember the names who made this stay unique and leave us with the desire to come back very very soon!!! thank you all

By , from New York on Feb 25, 2020

Review comment responded on Feb 25, 2020

Greetings Eliezer, On behalf of our entire team here at Ocean El Faro, Thank you for our feedback. We truly appreciate hearing from you. Best Regards, Guest Service Management

4
Everyone

Good place to visit.

By , from Windsor on Feb 12, 2020

Review comment responded on Feb 13, 2020

Dear guest Thank you for your punctuation and we hope your stay has met all your expectations. We look forward to seeing you again at our Ocean El Faro hotel Best Regards

5
Everyone

By on Feb 9, 2020

Review comment responded on Feb 9, 2020

Dear guest! Thanks for let us know how was your experience with us. Hope to see you soon. Kind regards

4
Everyone

By on Jan 28, 2020

Review comment responded on Jan 31, 2020

Dear Guest! Receive a warm regards. Thanks for let us know how was your experience. Kind Regards

Ocean El Faro Resort - All Inclusive

Carretera Uvero Alto, Punta Cana, La Altagracia 23000
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