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Ocean El Faro Resort - All Inclusive

5.0 star property

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Exterior
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Privilege Royal Master Suite | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included

Explore the area

View in a map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000
  • Place, beach near Uvero Alto
    ‪10 min walk‬
  • Place, Macao Beach
    ‪14 min drive‬
  • Place, Sirenis Aquagames Water Park
    ‪15 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite Garden View

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

8.4 out of 10
Very good
(278 reviews)
  • Garden view
  • 566 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Vista Piscina

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Vista Piscina

8.2 out of 10
Very good
(129 reviews)
  • 566 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Swim Up

8.6 out of 10
Excellent
(35 reviews)
  • 566 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Roof Top

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Roof Top

7.6 out of 10
Good
(37 reviews)
  • Garden view
  • 1364 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite vista Jardín

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite vista Jardín

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 628 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, laptop workspace

Privilege Junior Suite Pool View

8.0 out of 10
Very good
(4 reviews)
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Vista Piscina Roof Top

View from room

Privilege Junior Suite Vista Piscina Roof Top

9.4 out of 10
Exceptional
(6 reviews)
  • 1459 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Master Suite Swim Up

Privilege Master Suite Swim Up | Free minibar, in-room safe, desk, laptop workspace

Privilege Master Suite Swim Up

  • 1193 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Royal Master Suite

Privilege Royal Master Suite | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Privilege Royal Master Suite

  • Ocean view
  • 1089 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Vista Piscina

Junior Suite Vista Piscina | Free minibar, in-room safe, desk, laptop workspace

Junior Suite Vista Piscina

  • 566 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Daisy Family Junior Suite

Daisy Family Junior Suite | Free minibar, in-room safe, desk, laptop workspace

Daisy Family Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 571 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Daisy Family Junior Suite Pool View

Daisy Family Junior Suite Pool View | Free minibar, in-room safe, desk, laptop workspace

Daisy Family Junior Suite Pool View

  • 571 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Live Aqua Punta Cana - All Inclusive - Adults Only

Uvero Alto
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
9.0 out of 10, Wonderful, 2,328 reviews
$364 nightly
The price is $466
Jun 7 - Jun 8
Total with taxes and fees
Live Aqua Punta Cana - All Inclusive - Adults Only

About the neighborhood

Punta Cana

Located in Uvero Alto, Ocean El Faro Resort - All Inclusive is 5.2 mi (8.4 km) from Macao Beach. This 598-room, 5-star property welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • beach near Uvero Alto - 10 min walk - 0.5 miles
  • Macao Beach - 14 min drive - 5.8 miles
  • Sirenis Aquagames Water Park - 15 min drive - 4.1 miles
  • Bavaro Beach - 43 min drive - 19.8 miles
  • Punta Cana Beach - 49 min drive - 32.5 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 45 min drive

Restaurants

  • ‪El Mercado - ‬8 min walk
  • ‪Lobby Bar - ‬11 min walk
  • ‪Beach Club El Faro - ‬1 min walk
  • ‪Showtime Bar - ‬8 min drive
  • ‪Mike's Coffee & Tea By Ocean Hotels - ‬7 min walk

About this property

Ocean El Faro Resort - All Inclusive

Ocean El Faro Resort - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a free water park, a nightclub, and a lazy river.
Guests can expect free WiFi and 49-inch LCD TVs with cable channels. Free minibar items, balconies, and espresso makers are also available.
A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

2 outdoor pools, pool umbrellas, sun loungers
El Beso Adults Only At Ocean El Faro - All Inclusive
Uvero Alto
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.6 out of 10, Excellent, 1,215 reviews
$367 nightly
The price is $367
May 21 - May 22
Total with taxes and fees
El Beso Adults Only At Ocean El Faro - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 11 restaurants
  • 13 bars/lounges
  • 3 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • Dolce Vita
  • El Mercado
  • Route 66
  • Sakura

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Nightclub
  • Playground
  • Shopping
  • Splash pad
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 6,028 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (59 inch wide door)
  • Magnifying mirror
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 18 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2018
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Ocean El Faro Resort All Inclusive Punta Cana

Ocean El Faro Resort All Inclusive

Ocean El Faro All Inclusive Punta Cana

Ocean El Faro Resort All Inclusive Punta Cana

Ocean El Faro Resort All Inclusive

Ocean El Faro All Inclusive Punta Cana

Ocean El Faro All Inclusive

Ocean Faro Inclusive Inclusive

Ocean El Faro Resort - All Inclusive Punta Cana

All-inclusive property Ocean El Faro Resort - All Inclusive

Ocean El Faro Resort - All Inclusive Punta Cana

Ocean El Faro All Inclusive

Ocean El Faro Resort - All Inclusive All-inclusive property

Frequently asked questions

Is free cancellation available at Ocean El Faro Resort - All Inclusive?

Ocean El Faro Resort - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Ocean El Faro Resort - All Inclusive?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Ocean El Faro Resort - All Inclusive on May 21, 2026 start from $325, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Ocean El Faro Resort - All Inclusive?

This property is situated in Uvero Alto, close to Macao Beach and Sirenis Aquagames Water Park.

Is parking available on site at Ocean El Faro Resort - All Inclusive?

Yes, uncovered self parking is offered for free at the property. Wheelchair-accessible parking is also available for guests.

Is there a spa at Ocean El Faro Resort - All Inclusive?

There is a full-service spa available for guests to enjoy and services include hydrotherapy, massages, mani/pedis, and body treatments.

Are there luxury amenities available at Ocean El Faro Resort - All Inclusive?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and 11 restaurants at this property.

Does Ocean El Faro Resort - All Inclusive feature a casino at the property?

No, Ocean El Faro Resort - All Inclusive doesn't have a casino.

Is there an indoor pool at Ocean El Faro Resort - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Ocean El Faro Resort - All Inclusive a good place to stay for couples?

There are many amenities for couples at this property, including a private beach plus some guestrooms feature a private rooftop hot tub and a fireplace.

Does Ocean El Faro Resort - All Inclusive have a hot tub?

No, but this property does have a sauna.

Does Ocean El Faro Resort - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Ocean El Faro Resort - All Inclusive has 11 restaurants, and serves free buffet breakfast each morning.

Will Ocean El Faro Resort - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Ocean El Faro Resort - All Inclusive.

Does Ocean El Faro Resort - All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

How far is the airport from Ocean El Faro Resort - All Inclusive?

The closest major airport to Ocean El Faro Resort - All Inclusive is Punta Cana Intl. Airport (PUJ), which is 25.2 mi away (45 minutes by car).

Are there rooms with balconies that I can book at Ocean El Faro Resort - All Inclusive?

Yes, every guestroom at Ocean El Faro Resort - All Inclusive comes with a balcony and some offer ocean and garden views.

Does Ocean El Faro Resort - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Ocean El Faro Resort - All Inclusive.

Ocean El Faro Resort - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2113 out of 3822 reviews
Rating 8 - Good. 830 out of 3822 reviews
Rating 6 - Okay. 428 out of 3822 reviews
Rating 4 - Poor. 222 out of 3822 reviews
Rating 2 - Terrible. 229 out of 3822 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Miriel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias a Jose Miguel Jimenez y todo el staff que siempre nos trato de maravilla. Las chicas del check in MSyas, kimberly maria susana todos nos trataron bien los bartender Gilbert y todos los demas nos trataron de Maravilla. Gracias
Stayed 4 nights in May 2026

10/10 Excellent

Madeline Rivera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar
Stayed 3 nights in May 2026

10/10 Excellent

Beatriz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not complete, no laundry bag, no umbrella
Stayed 5 nights in Mar 2026

8/10 Good

Sharyon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My overall expert experience was wonderful. The staff members were very pleasant. A little disappointed in the food selection.As I was expecting island food, more flavor but I understand not everybody wants dominican food. The only other complaint I can think of is that there was a smell of dampness in the room.But it wasn't a deal breaker. I've really loved the all inclusive option. One other thing that people complain about a lot is the seaweed on the beach.I did notice that the staff members cleaned the beach as best they can each morning.Just remember they can't control this.
Stayed 7 nights in Mar 2026

8/10 Good

Sonali Shailesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Resort was nice but the all inclusive food was very mediocre.
Stayed 3 nights in Feb 2026

2/10 Terrible

Yndhira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was terrible and small portions, people are so rude the only good experience that we have was with our concierge Franklin and bar tenders from lazy River bar Omar, Jose a Danny are excellent staff. We found
Stayed 7 nights in Feb 2026

4/10 Poor

Rene

Traveled with family and small children
Disliked: Staff & service, amenities
The pictures are not an accurate representation of the resort. The beach is full of rocks and the waves are strong. The food was not bad at all and there are people throughout the property trying to sell you things. I would not recommend this place to anyone.
Stayed 5 nights in Feb 2026

10/10 Excellent

Solyana

Stayed 5 nights in May 2024

10/10 Excellent

Hailey Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean staff were very friendly! Food was delicious! Highly recommended to upgrade to privilege!
Stayed 5 nights in Feb 2026

2/10 Terrible

Jessica

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My stay was very disappointing. The room had serious issues. I thought the staff would be warmer and friendlier. feel uncomfortable and discriminated against. Overall, the service and accommodations did not meet expectations.
Stayed 4 nights in Feb 2026

8/10 Good

Daniel Mata

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Good butlers services. Food was ok.
Stayed 7 nights in Feb 2026

10/10 Excellent

Vidyavathy

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Feb 2026

4/10 Poor

Andrea

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was very rude and not professional. Food was mediocre.
Stayed 3 nights in Feb 2026

8/10 Good

Howard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facility was nice, not luxurious, but fun pools, good evening entertainment, pretty good selection of food and responsive staff. A solid 4.5-star resort
Stayed 8 nights in Feb 2026

10/10 Excellent

Alissa

Stayed 6 nights in Jan 2026

6/10 Okay

Ronald L

Traveled with partner
Liked: Amenities, property conditions & facilities
We recently stayed at Ocean El Faro in Punta Cana. The grounds are beautiful and very well maintained, and the pools are lovely with plenty of space to relax. Overall, the staff throughout the resort were very friendly and welcoming. The rooms were nice and comfortable, though a bit dated in some areas. The food was average at best — we’ve experienced much better quality at places like Club Med. The elevators were frequently out of service, which was frustrating at times. Service at the buffet was inconsistent; while some staff were attentive, others seemed more focused on socializing with each other, and we often had to ask multiple times for coffee, napkins, or butter — sometimes we received them, sometimes not, depending on who we asked. On a very positive note, our butler Jose was outstanding — a genuinely great guy who went above and beyond to help us throughout our stay. We chose this resort specifically for the Vilas Tennis Academy, which was excellent. If it weren’t for Vilas, we likely would not return.
Stayed 9 nights in Feb 2026

10/10 Excellent

Edmundo

Stayed 7 nights in Dec 2025

6/10 Okay

Jeswin

Traveled with family and small children
Liked: Cleanliness
Food was not that great. Meats were typically overcooked. À la carte options tasted worse than the buffet. From a service standpoint, most workers seemed like they hated their job and didn’t want to be there and were not friendly. That reflected in the service towards guests. This resort stay convinced me not to return to DR for vacation anytime in the near future.
Stayed 5 nights in Feb 2026

10/10 Excellent

Krystin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our week at Ocean El Faro. Our room was always clean and the fridge was stocked. We enjoyed all of the different restaurants and loved the unique vibes. The nightly entertainment was fun and was different each day. We were also assigned a butler, Hector, who was incredible and checked in on us multiple times a day to ensure our stay was everything we wanted it to be. Would definitely recommend this resort!
Stayed 7 nights in Feb 2026

10/10 Excellent

Sameer

Stayed 6 nights in Feb 2026

10/10 Excellent

Daniel

Stayed 4 nights in Feb 2026

10/10 Excellent

Alissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I visited Punta Cana for the first time and stayed at Ocean Rl Faro Resort. From the moment we arrived we were greeted with friendly staff. Our flight was quite early in the morning and we arrived well before check in time. Hotel staff was super accomodating and provided our room 3 hours early. We had our own personal concierge named Hector who was absolutely amazing. He texted us through our stay to ensure we were enjoying our time and making sure we had everything we needed. He was able to answer any questions we had and was very friendly and professional. He made all of our reservations for us, helped set us up to booked excursions and helped out any way he could. He was great! We booked our excursions through the hotel and each one was lovely. Unfortunately we were unable to complete one excursion due to windy weather, but we were provided a refund for this and appreciated this very much. The rooms were beautiful and cleaning staff was lovely, even making us cute little towel folds with flowers. The resort itself was great with activities for everyone. Lastly, the food was amazing at every restaurant we went to, and drinks were awesome too. Definitely would recommend this resort! They had many activities for kids too so great for families.
Stayed 5 nights in Feb 2026

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff. Jose was fantastic! The room was clean and housekeeping was great!
Stayed 4 nights in Feb 2026

10/10 Excellent

Jasneet

Stayed 7 nights in Feb 2026

10/10 Excellent

Kyle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First time at the resort and will be back. The family and I had a great time. Our Concierge Jose Miguel Jiménez was excellent!
Stayed 6 nights in Feb 2026

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