Entertainment was very poor if you looking for a senior citizens place that is perfect place. Ask for clean towels told me they are close for the day. Room service at night awful not eatable at all. Never will go back to this hotel. Was in riu Macao many times before it used to be a real nice place to go not anymore at all.
If you are going to enjoy the beach, don't even try it.,,,it's just pure seaweed
I love my jacuzzi tht was on my balcony. I didnt like tht my ac didnt work but for only one day really
Could have used at least one more dinner options. When you stay a week meals become repetitive. Poolside entertainment was super lacking. I’ve stayed at other Rius that have offered better poolside entertainment.
We loved no kids... We loved the staff, we didn’t like the beds to much, and needs a little updating or painting,
We did get to visit the hotel and could use the pool. They overbooked, note this is what i say . They said didn’t have the room we Booked. They moved us to Riu Palace Bavaro in the Villas all adult area . This actually worked out well in the long Run.
Excelente comida, servicio y entretenimiento a bajo precio.
just not what i expected from a RIU . Food was ok but not exceptional, can't compare to the Riu in Aruba
Customer service is excellent. All of our trips combined don't add up to the way we were taken care of at this resort.
In terrms of size, population density on the beach, quality of the beach, food, room conveniences, this is the best all-inclusive hotel I have experienced. Sure, I never tried super-expensive ones. But this one is the best for the money
Nice and clean resort. Friendly and helpful staff.
Nice Hotel on the beach. The ocean is literally 1 minute walk and the waters a very calm. Very pleased with the location. On top of that beiyng an adult only it's very clean and very accommodating
I had a great time at this hotel. The pools, the beach and the food were great. I would love to come back.
Not too small, not too large. Very easy access to the beach, 3 pools - for all age groups within the adult market. Quiet if you want to rest but enough activities to be entertained day and night if you wanted to participate.
The overall experience was ok. Our a/c went out twice. It took almost all day to get it up and running. The bathroom could have been cleaner. There was mold on the shower head. Asked for it to be cleaned or changed and it never was done. The ironing board was also dirty and moldy. The staff did change it out for us. The grounds and scenery were very nice and kept clean.
Overall the hotel was good. The entertainment and food was a let down though.
Arena Gorda Beach is a short stroll from Riu Palace Macao – Adults Only All Inclusive, and other popular attractions like Iberostar Golf Course are within a couple of miles (3 km). This 364-room, 4-star property has 2 outdoor pools along with a full-service spa and a free water park.
Enjoy dining at El Patio, one of 5 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
The 364 accommodations feature balconies or patios and afford space to spread out with a separate bedroom. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and slippers. Free minibar items, coffee makers, and free bottled water are other standard amenities.
Riu Palace Macao – Adults Only All Inclusive features a full-service spa, 2 outdoor pools, and a free water park. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only property include a nightclub, a gym, and a spa tub.
Entertainment was very poor if you looking for a senior citizens place that is perfect place. Ask for clean towels told me they are close for the day. Room service at night awful not eatable at all. Never will go back to this hotel. Was in riu Macao many times before it used to be a real nice place to go not anymore at all.
If you are going to enjoy the beach, don't even try it.,,,it's just pure seaweed
I love my jacuzzi tht was on my balcony. I didnt like tht my ac didnt work but for only one day really
Could have used at least one more dinner options. When you stay a week meals become repetitive. Poolside entertainment was super lacking. I’ve stayed at other Rius that have offered better poolside entertainment.
We loved no kids... We loved the staff, we didn’t like the beds to much, and needs a little updating or painting,
We did get to visit the hotel and could use the pool. They overbooked, note this is what i say . They said didn’t have the room we Booked. They moved us to Riu Palace Bavaro in the Villas all adult area . This actually worked out well in the long Run.
Dear guest, Thank you so much for your feedback. We are glad to learn that our staff did their best to address the inconveniences related to your booking so that you could receive the same or better holiday experience. We will share your comments with our leadership team for further consideration and we hope that you will give us a chance to serve you again in the future. With our best wishes we remain, Hotel Riu Palace Macao Online Reputation Manager
Excelente comida, servicio y entretenimiento a bajo precio.
Dear guest, Thank you very much for your full rating and for remarking our Adults Only modality! We appreciate your kind words about our staff and the feedback you have shared with us. We will certainly share each word with the corresponding departments, since they are an essential contribution to our continuous improvement process. Playa Arena Gorda and our entire team are waiting for your next visit! Kindest regards, Hotel Riu Palace Macao Online Reputation Manager