Hard Rock Hotel & Casino Punta Cana All Inclusive4.5 out of 5.0
Recent guest reviews
This place is unbelievable! To start off it's not a long taxi ride there, then you get there and it's so beautiful and huge! We were there for our daughters senoir trip with her friends and family's and we ate at a differant restraint every night for 5 nights the food was always good the kids had a blast at all of the pools and clubs, we went to the casino it's very nice and big, our room was a presidential and it was awsome! We had a butler that came with our room his name is Samuel he made sure our stay was perfect ! There were four kids with birthdays while we were there so we had a party Samuel made it perfect the food the cake the drinks the decorations, it was a blast!the place is so big we didn't see it all, but what we did use was great! The pools and the beach were perfect, I want to come back, it's a great place for young families too!lots of kid stuff and the spa is beautiful and the gym is big with a lot of equipment that is state of art!! Highly recommend this place and I am one of those people that it takes a lot to impress me!!
We stayed here 2nd week of March 2017. Not a single complaint really. The staff was friendly and helpful. The rooms were clean and well kept, and the dining options were the best we've seen at an all inclusive. Our previous all inclusive stays offered several dinner options, but only one or two that actually made an impression. At Hard Rock we experienced really good food at all five of the restaurants that we went to for dinner, and don't even get to try a couple others. Several pool options for whatever your desires are, and the ocean beach was awesome as well. The other thing that made an impression were the number of organized activities to enjoy on a daily basis. (Beach Parties, cultural events, Michael Jackson tribute) Every evening offered something different.
Of the Hard Rock. Too big and too much aggressive attention.
far from beach, far from main lobby, too much walkin just to get to the pool, or beach and main lobby, jaccuzzi dirty , got sick. never again.
Great Hotel. I had an excellent stay. A bit expensive but clean and secure
Great place!! Are building was good centraly located!! Close to the beach, close to the lobby!! Couples massage were amazing!! We liked most food!! Michael Jackson show was really entertaining!! Would like to go again, we went in late november, and got a bunch of rain, if i did it again would go in January or february!
Had an amazing time with friends. Great food and music and loved the room
Great food and service. Rooms are awesome, lots of mosquitos. Very kid friendly, the lazy river wasn't that great though.
We were upgraded to a presidential suite and all I can say is WOW!! Juan "JC" went above and beyond to make our stay amazing! Always there to help with anything we needed and had us a spot at the beach and drinks waiting each day! Hotel is very large so find out where the trolley stops are to make getting around easier. :)
The only problem is that the staff will make mistakes at the restaurants with taking orders probably because of the language difference
Lovely time, great staff, wonderful events, terrific rooms
Absolutely blown away by Everything! Excellent staff, comfort, & cleanliness .
The experience was absolutely AMAZING!! Everything the resort had to offer was A1! From the staff to the food, to the night life, to the amenities! It was just an overall joy!!
Fantastic! Can't wait to do it again. The staff was very professional and very friendly.
Good food choices, like beach access. Staff very nice.
The staff, service, facility, & entertainment was Of the highest quality. The staff continuously shared their happiness in working for the hard rock brand in which supported their personal and professional lives. Their happiness showed and my stay was amazing they all went above and beyond to tread me and my friends like royalty. The alcohol was top shelf and the food was of high quality. I want to say thank you to all the employees that worked while on my stay from 8/18/16-8/23/16. I can't remember all of your names but you were amazing. I can't wait to go back next year.
Best resort I've ever been to in punta Cana. The staff was very friendly and very professional. Great service from santos at the steakhouse and Jose Agustin from the burger place by the central pool. I would go back again.
Nice place , great service , execellent pools and night activities Have a great time with my family
Overall experience was great.. Pros: staff were very friendly.. Very helpful.. Made us feel comfortable and very accomodating.. Cons: used a hotel credit to book spa.. Missed spa by 30 mins.. Could not accomodate.. Could not rebook until 2 days later.. Which we had to leave by then to catch flight.. Still received charge.. Yes , i understand we couldnt re-book and missed the time.. But to still charge us made no sense.. Couldnt even get back the credits to use elsewhere.. Overall that was the only issue.. But i would say I would def come again..when all is renovated..i didnt get to see the water fountains in their pics they have on the website.. Advice: the place is huge.. Study the map.. U can avoid the wait for the cart that takes you around the resort and waste 10 mins, especially if you can just cut through one building..cart will have to go around for a spot your so close too..
Nice hotel very modern and clean rooms are great but the food was terrible. Only complaint was the food. No flavor very bland food. Its really sad that the hotel is great people are nice but the food is terrible. Even the pizza tasted like card board. The mexican rest was ok. But overall the food is very poor. I would pay a fee hundred more if the food was better. But its just a good a all inclusive any where else you go.
Located in Bavaro within a 15-minute walk of Hard Rock Golf Club at Cana Bay, Hard Rock Hotel & Casino Punta Cana All Inclusive is within a few miles (5 km) of Punta Blanca Golf Course. This 1775-room, 4.5-star resort has 13 outdoor pools along with private in-room spa tubs and a golf course. On the beach, the resort is also close to Iberostar Golf Course and White Sands Golf Course.
Free breakfast is included with your stay. Enjoy dining at Simon Mansion, one of 10 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
Hard Rock Hotel & Casino Punta Cana All Inclusive's 1775 rooms are air-conditioned and provide private spa tubs, free minibar items, and furnished balconies. TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer jetted tubs, hair dryers, and designer toiletries. Coffee makers, free bottled water, and laptop-compatible safes are also standard.
Awarded Conde Nast Gold List status in 2016, Hard Rock Hotel & Casino Punta Cana All Inclusive features a golf course, a full-service spa, and 13 outdoor pools. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a casino, a nightclub, and karaoke.