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Excellence El Carmen - Adults Only All Inclusive

5.0 out of 5.0

Excellence El Carmen - Adults Only All Inclusive

5.0 out of 5.0

Recent guest reviews

The resort is beautiful with its immaculate kept grounds and pools. The people work very hard to keep it that way in the very hot days.

We loved our stay - enjoyed every single day! We did have a slight mix-up at check-in, but Pedro, the manager, at the front desk took care of everything - made it right! It was quiet and they work hard to keep the grounds immaculate! The pina colada’s are awesome and I highly recommend the spa - hydrotherapy and massages were excellent! Overall a wonderful trip and we can’t wait to go back!

This place is absolutely amazing! The food is wonderful the drinks are great, and the staff is absolutely top notch. Only minor complaint I would have is that there is no set schedule for Housekeeping. Sometimes in the morning sometimes in the afternoon but that is very minor. I would highly recommend this place to anyone!

The staff was amazing! Only 1 or 2 people that probably shouldn't be working with the public , but you get that everywhere... The beaches were kept clean the pools were amazing! This is an absolute fabulous vacation! Only minor complaint I would have, would be that there was no real time that the housekeeping would come. Sometimes it was in the morning sometimes it was in the afternoon. But that is so minor. Would highly recommend this place to anyone

What happened to the elegance of the excellance hotels. This hotel certainly does not have it. Poorly managed, disappointing food and slow service even though the resturants were only half filled was present all week. Definatly not a five star or even a four star resort

Rented a junior swim up suite and the pool for the swim up was not heated.... the only heated pool was the main pool and that wasn’t that hot. The hot tubs were just as warm as the pools. So disappointed with this! Another note: The staff was extremely friendly.

The staff is extremely friendly and accommodating but I don't think this resort qualifies as 5 star. The room was large but smelled moldy. I don't like that bathroom is open to the room. The food is fair but the wine is horrendous

When I rated excellent in all categories, it fall short from what they are. I had expectations from all the reviews I read but the resort in overall was above my expectations. If you want to surprise and treat your spouse to a excellent honeymoon or anniversary this is the place to go. They will listen to all your request and will do everything they can to please you. I guarantee you the staff will make you feel like king and queen. I really want to recognize Chef Javier Hidalgo, this gentleman went well above and beyond the expectations to make sure my wife and I always were happy with our food. He even make us a special lunch for us to be delivered to our room and a amazing and gorgeous dessert. Also I want to recognize Francisco from Food Room Service to always treat us like family even though it was through the phone. And Evelyn from Revenue which are great 100% natural juices, she was very friendly.

There were nice activities, and the Robinson at the front desk was exceptional.

Everything was great especially the staff. Sergio was a blast wish we met him sooner and Raldy went out of his was to make us feel even more special. They both had excellent recommendations for everything we asked. We’ll definitely go back. We took one excursion off the property booked through the hotel had a lot of fun.

Amazing staff. I would change nothing from our visit. Food, service and hospitality were top notch

Excellence - El Carmen really made you feel like a million bucks. It was an exceptional experience and an incredible value for the price. I highly recommend and can't wait to go back again soon.

This property is amazing. Do yourself a favor and book this if you’re looking for a relaxing retreat with high quality finishes. There’s a wide variety of restaurants and they don’t disappoint! The beaches are clean and well kept. The service is so friendly and accommodating. They have daily and nightly entertainment that exceeds most Vegas shows. I can’t say enough about this place.

Grounds were very clean and ppl were extremely accommodating. Room wasn't the cleanest and had a very bad musty smell. Appears to be coming from the ac. We had them clean the ac but it was still musty. Our clothes were very musty after we left aswell. We should have complained again but didnt want it to ruin or time as this was the 1st for us in 11yrs. My wife spent 2days washing our clothing trying to get the smell out when we go home.Food was B and drinks A. Overall a very beautiful place with friendly staff and a great hotel. Id bring febreze next time tho

Playas Uvero Alto Punta Cana

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Excellence El Carmen - Adults Only All Inclusive places you 7.4 mi (11.9 km) from Macao Beach and 12.4 mi (19.9 km) from Hard Rock Golf Club at Cana Bay. This 492-room, 5-star property welcomes business and leisure travelers with 23 outdoor pools, a full-service spa, and 12 restaurants.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. There are ample dining options with 12 onsite restaurants, including Agave, which specializes in Tex-Mex cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

Guests can expect to find free WiFi and 46-inch an LED TV with cable channels and a DVD player. Beds sport premium bedding and pillow menus, and the bathroom offers a jetted tub, a rainfall showerhead, free toiletries, and slippers. Other standard amenities include free minibar items, a furnished balcony or patio, and an iPod dock.


Property features

Guests of Excellence El Carmen - Adults Only All Inclusive have access to a full-service spa, 23 outdoor pools, and a fitness center. Free valet and self parking are available, and there's also an area shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach property include a steam room, an outdoor tennis court, and a rooftop terrace.

Room options

Suite With Private Pool & Garden - Pool View

King 1 | Sleeps 2

Junior Swim-up Suite - Pool View

King 1 | Sleeps 2

Excellence Club Junior Suite - Ocean View

King 1 | Sleeps 2

Excellence Club Junior Swim-up Suite - Pool View

King 1 | Sleeps 2

Guest reviews for Excellence El Carmen - Adults Only All Inclusive

Everyone (93) Couples (23) Family (4)
5
Families

The resort is beautiful with its immaculate kept grounds and pools. The people work very hard to keep it that way in the very hot days.

By on Jun 15, 2019

3
Everyone

By on May 26, 2019

3
Everyone

By on May 24, 2019

5
Everyone

By on May 13, 2019

5
Partner Couples

We loved our stay - enjoyed every single day! We did have a slight mix-up at check-in, but Pedro, the manager, at the front desk took care of everything - made it right! It was quiet and they work hard to keep the grounds immaculate! The pina colada’s are awesome and I highly recommend the spa - hydrotherapy and massages were excellent! Overall a wonderful trip and we can’t wait to go back!

By on May 5, 2019

5
Partner Couples

This place is absolutely amazing! The food is wonderful the drinks are great, and the staff is absolutely top notch. Only minor complaint I would have is that there is no set schedule for Housekeeping. Sometimes in the morning sometimes in the afternoon but that is very minor. I would highly recommend this place to anyone!

By on Apr 1, 2019

5
Partner Couples

The staff was amazing! Only 1 or 2 people that probably shouldn't be working with the public , but you get that everywhere... The beaches were kept clean the pools were amazing! This is an absolute fabulous vacation! Only minor complaint I would have, would be that there was no real time that the housekeeping would come. Sometimes it was in the morning sometimes it was in the afternoon. But that is so minor. Would highly recommend this place to anyone

By on Apr 1, 2019

3
Partner Couples

What happened to the elegance of the excellance hotels. This hotel certainly does not have it. Poorly managed, disappointing food and slow service even though the resturants were only half filled was present all week. Definatly not a five star or even a four star resort

By on Mar 14, 2019

3
Families

Rented a junior swim up suite and the pool for the swim up was not heated.... the only heated pool was the main pool and that wasn’t that hot. The hot tubs were just as warm as the pools. So disappointed with this! Another note: The staff was extremely friendly.

By on Mar 13, 2019

4
Everyone

By on Mar 3, 2019

Excellence El Carmen - Adults Only All Inclusive

Playas Uvero Alto, Punta Cana, 23000