Amazing
We stayed 5 days at Excelence El Carmen and it was the best vacation ever at a all inclusive resort. The staff are wonderful and made us feel special every day from getting the towels for us to making sure we always had drinks. We made some really good friends like Rosio she was always smiling and checking if we needed drinks. Hilario made sure we had our towels every morning. Angel and Angerik was great to talk to and gave us some nice conversations on Dominican. At the Grill restaurant Angel and Juan gave us an excellent service for lunch and dinner. Also Juan (activity instructor) made sure to let us know what was going on during the day. We loved, loved everything at this resort and will definitely be returning. Thanks Excellence El Carmen for the beautiful experience !
We stayed in room 5076. Club, Beachfront, honeymoon swamp. The view, was outstanding. Enjoyed using the cabanas at the club beach. There was a bar right next to our room, but the staff would constantly come and bring drinks so we never had to go there physically. The staff was excellent! Luis is la familia. The shows were AWESOME! Silent disco was my favorite thing ever!! The circus show is pretty cool, the rock show is awesome. Rock trio not so much, but the actual rock show is great! If there is anything you can take from this, do NOT drink coconut drinks all day. Or ones that might have them in there. You will crap all day long, nonstop.There was some cleaning issues, specifically in our room. We had issues with our rainfall shower over flowing on our first day. Food was pretty good at most places. Spice was my favorite, also Basmati and Chez Isabelle. Lobster house was disappointing, lobster was way overcooked and the only thing I liked was the crab cakes. Dragon Kiss sushi at Spice is AMAZING. The locals that walk the beach to sell items were usually nice, but we did get a couple that were actually very rude. DO NOT TAKE A PICTURE WITH THE GUY THAT HAS THE MONKEY AND PARROTS. -long story short, he wanted $300 for the photos. We did not pay that of course lol. Taxi transportation is kind of expensive in my opinion, But the more we paid the better driving we got. lol. Overall, it was pretty nice. We absolutely enjoyed ourselves.
This resort went above and beyond to ensure our Honeymoon was amazing!! From the time we arrived we was greeted with a champagne toast and the fun never ended! We CANNOT WAIT to go back!!! Joan the bartender at the martini bar is the best!! Ask him to make you a Dominican rum sour!!! Hershey and Kelvin made sure activities always stayed enjoyable and that everyone had a good time! We loved them!!! Roman was the best bells man! And Elias in the steak restaurant (the grill) continuously went above and beyond to make sure my husband and I enjoyed ourselves throughout our stay and had a good drink in our hands! Whenever we seen these 5 employees they went out their way to greet us each day which really made us feel welcomed. The resort grounds are beautiful and our room was AMAZING!! Food options were nonstop! The only thing i hope they work on is the seaweed the sweeps up on the beach.
It was so well managed and well-kept people were working all of the time. Everyone and I mean everyone said hola, whenever they saw us. We got to know a couple of the bartenders, and they are just wonderful people I could find nothing wrong with the property. I did not like the food at all.
The Michael Jackson show was amazing. All the staff were friendly and eager to service.
I loved everything about this property. The workers are amazing, friendly, accommodating, made you feel like you were family. Casandra is in charge of the entertainment and she couldn't have been more pleasant. Micky, Nicky all of them. Every restaurant we went to. Sports bar staff were so good also.
The staff, golden boy the events guy and Alvin the bartender at the sports bar went above and beyond.
Safe, clean, can speak English and you do not have to change your dollar currency, the concierge will help you with that. Overall it’s just beautiful, very well organized, all amenities are provided for. It’s air conditioned and you have privacy. Beds and rooms are cleaned daily. Food is great and beach is clean. Staff is caring and always happy to help you. It’s a once in a life time experience, highly recommend this and cannot stress enough it is worth the cost.
Staff was great!!
The property was beautiful, calming, and serene. Most of the staff were very nice and accommodating. What was not pleasing of the property was the excessive amount of seaweed that was both in the water as well as on the beach floor. For such a great establishment, it didn't appear that any staff took care of the beach grounds nor try and scoop out as much of the seaweed as possible that was close by the shore.
The spa service was one of the best I have had and the common areas and amenities were nice. The room was basic and needs a upgrade and deep cleaning. However, the staff and service was great!
Everything was excellent
The resort was amazing. Stunning looks, great service, and 4-star food (not 5). Would definitely recommend this place to any couple looking for a romantic, yet affordable, getaway. A special shout out to the concierge Mr. Wender and Mr. Mario, who went above and beyond to help us with our needs. Also thank you to the landscaper Mr. Julio who brought us fresh coconuts one morning. Completely on his own accord and without asking! My wife and I will remember our honeymoon forever!
Great food, excellent service and very clean resort.
Excellence El Carmen was truly amazing. They are very detail oriented. No straws or plastic cups to protect the ocean, which I love. More resorts should follow suit. The entertainment was fun, food was great, even room service. Staff is patient and prompt. Our room was phenomenal with the plunge pool. Even their ashtray’s had the excellence symbol drawn in them. They know what they are doing & they are doing it VERY well. We will be back!
Located in Uvero Alto, Excellence El Carmen - Adults Only - All Inclusive is 6.9 mi (11.1 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club. This 492-room, 5-star property has 6 outdoor pools along with a full-service spa and 12 restaurants.
Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. Relish the international cuisine at The Kitchen Table, one of 12 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.
46-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, free toiletries, and bathrobes. Free minibar items, furnished balconies or patios, and coffee makers are also available.
Guests of Excellence El Carmen - Adults Only - All Inclusive have access to a full-service spa, 6 outdoor pools, and a gym. Free valet and self parking are available, and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Other amenities at this adults-only property include a sauna, a rooftop terrace, and free WiFi in public areas.
Amazing
We stayed 5 days at Excelence El Carmen and it was the best vacation ever at a all inclusive resort. The staff are wonderful and made us feel special every day from getting the towels for us to making sure we always had drinks. We made some really good friends like Rosio she was always smiling and checking if we needed drinks. Hilario made sure we had our towels every morning. Angel and Angerik was great to talk to and gave us some nice conversations on Dominican. At the Grill restaurant Angel and Juan gave us an excellent service for lunch and dinner. Also Juan (activity instructor) made sure to let us know what was going on during the day. We loved, loved everything at this resort and will definitely be returning. Thanks Excellence El Carmen for the beautiful experience !
Dear guest, First and foremost, we would like to thank you for choosing Excellence El Carmen as host of your holiday destination and for taking the time to share this review with other readers.We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We will pass your kind words along to the entire team.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Please, receive our warmest regards from The Excellence Collection.
We stayed in room 5076. Club, Beachfront, honeymoon swamp. The view, was outstanding. Enjoyed using the cabanas at the club beach. There was a bar right next to our room, but the staff would constantly come and bring drinks so we never had to go there physically. The staff was excellent! Luis is la familia. The shows were AWESOME! Silent disco was my favorite thing ever!! The circus show is pretty cool, the rock show is awesome. Rock trio not so much, but the actual rock show is great! If there is anything you can take from this, do NOT drink coconut drinks all day. Or ones that might have them in there. You will crap all day long, nonstop.There was some cleaning issues, specifically in our room. We had issues with our rainfall shower over flowing on our first day. Food was pretty good at most places. Spice was my favorite, also Basmati and Chez Isabelle. Lobster house was disappointing, lobster was way overcooked and the only thing I liked was the crab cakes. Dragon Kiss sushi at Spice is AMAZING. The locals that walk the beach to sell items were usually nice, but we did get a couple that were actually very rude. DO NOT TAKE A PICTURE WITH THE GUY THAT HAS THE MONKEY AND PARROTS. -long story short, he wanted $300 for the photos. We did not pay that of course lol. Taxi transportation is kind of expensive in my opinion, But the more we paid the better driving we got. lol. Overall, it was pretty nice. We absolutely enjoyed ourselves.
This resort went above and beyond to ensure our Honeymoon was amazing!! From the time we arrived we was greeted with a champagne toast and the fun never ended! We CANNOT WAIT to go back!!! Joan the bartender at the martini bar is the best!! Ask him to make you a Dominican rum sour!!! Hershey and Kelvin made sure activities always stayed enjoyable and that everyone had a good time! We loved them!!! Roman was the best bells man! And Elias in the steak restaurant (the grill) continuously went above and beyond to make sure my husband and I enjoyed ourselves throughout our stay and had a good drink in our hands! Whenever we seen these 5 employees they went out their way to greet us each day which really made us feel welcomed. The resort grounds are beautiful and our room was AMAZING!! Food options were nonstop! The only thing i hope they work on is the seaweed the sweeps up on the beach.
Dear guest, First and foremost, we would like to thank you for choosing Excellence El Carmen as host of your honeymoon destination and for taking the time to share this review with the Expedia community. It is our pleasure to know that our colleagues, property and amenities exceeded your expectations, making you feel relaxed and pampered all the time. At The Excellence Collection, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction to provide the best vacation experience ever.We look forward to welcoming you back soon for another getaway. We will be pleased to make you another wondrous adventure time. Please, receive our warmest regards from The Excellence Collection.
It was so well managed and well-kept people were working all of the time. Everyone and I mean everyone said hola, whenever they saw us. We got to know a couple of the bartenders, and they are just wonderful people I could find nothing wrong with the property. I did not like the food at all.
Thank you for choosing Excellence El Carmen as the host of your Caribbean holiday and for taking your valued time to share your review. Also, thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway we did not seem to blow you away with delicious food in every meal. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
The Michael Jackson show was amazing. All the staff were friendly and eager to service.
Thank you for choosing Excellence El Carmen as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to deliver joy through our shows and entertainment activities, and the outstanding service provided by our lovely colleagues in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
I loved everything about this property. The workers are amazing, friendly, accommodating, made you feel like you were family. Casandra is in charge of the entertainment and she couldn't have been more pleasant. Micky, Nicky all of them. Every restaurant we went to. Sports bar staff were so good also.
Thank you for choosing Excellence El Carmen as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that our resort and amenities exceeded your expectation and the outstanding service provided by our lovely colleagues made your getaway as perfect as possible, going above and beyond making you feel pampered all the time as a result of giving the royal treatment you deserved. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
The staff, golden boy the events guy and Alvin the bartender at the sports bar went above and beyond.
Thank you for choosing Excellence El Carmen as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues made your getaway as perfect as possible going above and beyond making you feel pampered all the time as a result of giving the royal treatment you deserved. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
Safe, clean, can speak English and you do not have to change your dollar currency, the concierge will help you with that. Overall it’s just beautiful, very well organized, all amenities are provided for. It’s air conditioned and you have privacy. Beds and rooms are cleaned daily. Food is great and beach is clean. Staff is caring and always happy to help you. It’s a once in a life time experience, highly recommend this and cannot stress enough it is worth the cost.
Thank you for choosing Excellence El Carmen as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, the food and beverages, attention to detail in order to provide high standards of cleanliness and hygiene, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.
Thank you for your preference on Excellence El Carmen and for sharing your positive review with other travelers. We look forward to the opportunity to welcome you back for another memorable stay! Greetings from The Excellence Collection.