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Recent guest reviews

Great food, excellent service and very clean resort.

Excellence El Carmen was truly amazing. They are very detail oriented. No straws or plastic cups to protect the ocean, which I love. More resorts should follow suit. The entertainment was fun, food was great, even room service. Staff is patient and prompt. Our room was phenomenal with the plunge pool. Even their ashtray’s had the excellence symbol drawn in them. They know what they are doing & they are doing it VERY well. We will be back!

We really enjoyed our stay. The staff was very friendly however most did not understand English So special requests weren’t always followed. Beautiful landscaping !

The staff was attentive, the drinks were strong, the view was gorgeous, and our room was perfect (swim out). We didn’t love the food, but it wasn’t horrible. It’s pretty good considering it’s an all inclusive. We will go back.

The best people and experience you will ever have.

Room, beach, and grounds where all immaculate. Everything was manicured and cleaned to the smallest detail.

We had an overall good experience at the resort. Staff was very friendly and helpful for the most part. Food was alright but nothing outstanding. Overall, good but not great.

The rooms are very clean and the views are spectacular! We didn't like the seaweed.

The service at Excellence is top notch! Staff goes out of their way to make sure everyone is happy! Great night entertainment and activities! Resort was very clean and beautiful!

I enjoyed everything about my stay. I only wished that they had activities/parties that extended past 11:30 pm

Everything was great

The room was clean and modern. All staff members and the entertainment team really made our stay memorable. Everyone go out of their way to make our stay excellent. The entertainment team Bianny, Enervira (Nicky Minaj), Alexander(coffee), 69, gold boy were absolutely amazing. The waitress in every restaurant were so attentive and so nice. They go above and beyond to make your stay wonderful! Note: I came with my girlfriend and we felt so weird. Everyone single person we saw was couples. We were the only one that didn’t have a man but the staff really made us comfortable. Either way our stay was excellent and we will definitely coming back soon😊

Playas Uvero Alto Punta Cana

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Uvero Alto, Excellence El Carmen - Adults Only - All Inclusive is 7.2 mi (11.6 km) from Macao Beach. This 492-room, 5-star property welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 12 restaurants.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10 AM. Relish the international cuisine at The Kitchen Table, one of 12 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe.


Rooms

46-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, free toiletries, and slippers. Free minibar items, furnished balconies or patios, and coffee makers are also available.


Property features

Guests of Excellence El Carmen - Adults Only - All Inclusive have access to a full-service spa, 6 outdoor pools, and a gym. Free valet and self parking are available, and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this adults-only property include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Junior Swim-up Suite

1 King Bed | Sleeps 2

Excellence Club Junior Suite Ocean View

1 King Bed | Sleeps 2

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool

1 King Bed | Sleeps 2

Junior Suite Ocean View

1 King Bed | Sleeps 2

Guest reviews for Excellence El Carmen - Adults Only - All Inclusive

Everyone (24) Couples (24) Family (3)
5
Everyone

By on Feb 17, 2022

5
Friends

Great food, excellent service and very clean resort.

By on Feb 17, 2022

Review comment responded on Feb 21, 2022

Thank you for choosing Excellence El Carmen as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, the food and beverages, attention to detail in order to provide high standards of cleanliness and hygiene, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5
Partner Couples

Excellence El Carmen was truly amazing. They are very detail oriented. No straws or plastic cups to protect the ocean, which I love. More resorts should follow suit. The entertainment was fun, food was great, even room service. Staff is patient and prompt. Our room was phenomenal with the plunge pool. Even their ashtray’s had the excellence symbol drawn in them. They know what they are doing & they are doing it VERY well. We will be back!

By on Dec 31, 2021

Review comment responded on Dec 31, 2021

Thank you for choosing Excellence El Carmen as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be, keeping our grounds and facilities immaculate and well maintained and providing you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5
Everyone

By on Dec 16, 2021

4
Partner Couples

We really enjoyed our stay. The staff was very friendly however most did not understand English So special requests weren’t always followed. Beautiful landscaping !

By on Dec 13, 2021

Review comment responded on Dec 14, 2021

Dear Mark, Thank you for choosing Excellence El Carmen as the host of your Caribbean holiday and for taking your valued time to share your review. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5
Everyone

By on Nov 9, 2021

5
Partner Couples

The staff was attentive, the drinks were strong, the view was gorgeous, and our room was perfect (swim out). We didn’t love the food, but it wasn’t horrible. It’s pretty good considering it’s an all inclusive. We will go back.

By on Nov 7, 2021

Review comment responded on Nov 11, 2021

Thank you for choosing Excellence El Carmen as the host of your Caribbean holiday and for taking your valued time to share your review. The food and beverage area is an important aspect we consider and that’s why our Chefs and bartenders are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway we did not seem to blow you away with our beverage options. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5
Everyone

The best people and experience you will ever have.

By on Oct 26, 2021

Review comment responded on Oct 27, 2021

Dear Tawfiq, Thank you for selecting Excellence El Carmen and for taking your valued time to share your review with Expedia community. We are pleased to read that attentive service and beautiful facilities exceed your expectations. We look forward to the opportunity to make your next visit as memorable as the first. Greetings from The Excellence Collection

5
Partner Couples

Room, beach, and grounds where all immaculate. Everything was manicured and cleaned to the smallest detail.

By on Oct 14, 2021

Review comment responded on Oct 15, 2021

Thank you for choosing Excellence El Carmen as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, attention to detail in order to provide high standards of cleanliness and hygiene, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5
Everyone

By on Sep 30, 2021

Excellence El Carmen - Adults Only - All Inclusive

Playas Uvero Alto, Punta Cana, 23000
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