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Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

5.0 star property
Adults-only oceanfront luxury

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Photo gallery for Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

Aerial view
Aerial view
Premium bedding, down comforters, pillowtop beds, free minibar
5 restaurants, breakfast, lunch, dinner served; seafood
Outdoor wedding area

Reviews

9.4

Exceptional

Popular amenities

  • Bar
    BarBar
  • All inclusive
    All inclusiveAll inclusive
  • On private beach
    On private beachOn private beach
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Popular LocationJuanillo Beach6 min walk
  • Popular LocationPunta Espada Golf Course8 min drive
  • Popular LocationScape Park11 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)16 min drive

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About the neighborhood

Punta Cana

Located within a leisurely stroll of Juanillo Beach, Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic is within a few miles (5 km) of Punta Espada Golf Course. This 324-room, 5-star resort has 6 outdoor pools along with a private beach and a full-service spa.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Juanillo Beach - 6 min walk
  • Punta Espada Golf Course - 8 min drive
  • Indigenous Eyes Ecological Park - 8 min drive
  • Los Establos Cap Cana - 11 min drive
  • Scape Park - 11 min drive

Getting around

  • The nearest major airport is Punta Cana Intl. Airport (PUJ): 17-min drive, 8.5 mi/13.7 km.

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬2 min drive
  • ‪The Boat House - ‬8 min walk
  • ‪Punch Bar - ‬8 min walk
  • ‪Jwb Steakhouse - ‬8 min walk
  • ‪Api Beach - ‬8 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic

Adults-only oceanfront luxury
Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic features a private beach, a full-service spa, and 6 outdoor pools. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only resort include a nightclub, karaoke, and a gym.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and slippers. Other amenities include free minibar items, furnished balconies or patios, and sitting areas.
6 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Marlin
  • Capriccio
  • Casabella
  • The Steakhouse
  • Wok

Things to do

  • 18 holes of golf
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,839 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Built in 2007
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio
  • Yard

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from August 15 2024 to September 30 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts
Sanctuary Cap Cana All Inclusive Adult Resort

Frequently asked questions

Can I book all-inclusive rate plans at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic is an all-inclusive resort and rates come with all meals and onsite activities. Activities include volleyball, dance classes, and yoga.

How much does it cost to stay at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic on Aug 6, 2024 start from $455.7, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

This resort is located in Punta Cana within a short 6-minute walk of Juanillo Beach. You'll also find Punta Cana Beach and Punta Espada Golf Course within a short drive.

Is there parking available at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

Yes, self parking is offered for free at the resort.

Is a spa located at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, beach massages, couples treatments, and aromatherapy.

Does Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic have a casino?

No, Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic doesn't have a casino.

Is there an indoor pool at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

No, this resort doesn't have an indoor pool; however, there are 6 outdoor pools and a spa tub.

Is Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic a good place to stay for couples?

This adults-only resort offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Does Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic have a hot tub?

Yes, this resort has a spa tub.

Does Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic feature a restaurant that includes a breakfast menu?

Yes, Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic has 5 restaurants, and serves breakfast for a surcharge.

Does Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic allow pets to stay free of charge?

No, pets aren't allowed at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic though service animals are welcome.

Are there connecting rooms at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

The closest major airport to Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic is Punta Cana Intl. Airport (PUJ), which is 8.5 mi away (17 minutes by car).

Can I book a room with a balcony at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic?

Yes, every guestroom at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic comes with a furnished balcony with some featuring ocean or garden views.

Does Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic.

Sanctuary Cap Cana, a Luxury Collection Adult All-Inclusive Resort, Dominican Republic Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1005 reviews" "
Rating 8 - Good. 125 out of 1005 reviews" "
Rating 6 - Okay. 36 out of 1005 reviews" "
Rating 4 - Poor. 24 out of 1005 reviews" "
Rating 2 - Terrible. 20 out of 1005 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is gorgeous. Everything is planned carefully and the place is well kept
Stayed 4 nights in Jun 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has everything a guess would need to have a wonderful vacation.
Stayed 7 nights in Apr 2024

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Alecia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday trip
Everything was amazing, love the staff, very clean and on point with service. All our needs were met
Stayed 3 nights in Apr 2024

10/10 Excellent

Angela

Liked: Property conditions & facilities
I enjoyed my stay at Sanctuary Cap Cana. Customer service was top notch and cleanliness was immaculate. I would definitely recommend it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely dreamy. From the moment you walk in the lobby, you feel transported to an exotic bohemian paradise. We were given the tasiest frozen concoction while we waited for the conceirge to take us by golfcart to our room. That drink was my absolute favorite! The ocean view, vegetation, architecture, etc. was breathtaking. Hard to describe or capture in photographs. The staff was always helpful, anticipating our needs and offering helpful guidance/recommendations. Food was excellent: Sushi restaurant was the best, second best was Italian, third Wok Japanese & last was the traditional dominican buffet. The Blue Marlin was good for lunch, but the clams werent the best. However, we loved the red snapper and tomato salad. The snack bar by the pool had amazing paella and quacamole. Breakfast was delicous with many healthy options and traditional domican items. Definitely visit the spa, we had a wonderful hydrotherapy experience with Omar. Beach access was convenient. Cap Cana is gated with high security checkpoints. You nust have a reservation or live there to enter. Our resort was gated and felt safe as well. Overall this is an affordable luxurious all inclusive resort. Highly recommended 👌
Stayed 3 nights in Apr 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Concierge could use improvement but restaurant staff was excellent. Beautiful resort that is in a safe location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Katerin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Ariel

Liked: Cleanliness, property conditions & facilities
2nd stay in 6 months . Loved it .
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Eldrich Dwayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanctuary is a unique and beautiful resort. Due to its spaciousness, there is a lot to see and places to relax while taking in the scenery.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ahmed

Stayed 3 nights in Apr 2024

4/10 Poor

Jeremy

Disliked: Cleanliness, property conditions & facilities
Awful sewage smell and they had the nerve to charge me $380 a week after I settled my bill for a disgusting room that smelled so bad it gave me an my wife headaches.
Stayed 2 nights in Mar 2024

10/10 Excellent

Raixa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing is an understatement, great service from every employee they were so friendly (special thanks to Frank and Rainel)/ the food was delicious and fresh and the hotel was beautiful itself, the activities were so fun and memorable. I definitely will be coming back again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! We had an amazing time. The staff are delightful and the food is unreal. We will definitely be back! 🌴☀️
Stayed 5 nights in Apr 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

mary

Traveled with partner
Liked: Staff & service, property conditions & facilities
So much litter around the property, which will no doubt end up in the ocean. The rain gutter right outside the gate to the resort is stuffed with garbage bags, and there are blue and purple plastic cleaning gloves laying in many places on the pavement. Landscaping was dead in many places and weeds way overgrown. They also dump loads of sand on the beach every day which means the water has zero visibility (the sand washes back in the water) so any snorkelling was totaly impossible. Iberostar does it so much better in the way they care for the environment. Food at Sanctuary was very good. Entertainment was ok. Staff was nice. Resort was at 50 percent and they would not allow 1 hour later checkout, even though we offered to pay the 40 dollar charge. Not a bad trip, but we probably wont go back here.
Stayed 7 nights in Apr 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and accommodating,will definitely return
Stayed 4 nights in Mar 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Mireya Sofia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and drinks and really beautiful atmosphere.
Stayed 3 nights in Apr 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic overall experience. The resort staff were wonderful. The pool and amenities were top notch. Food was incredible. Great atmosphere. Will absolutely visit again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff pays very close attention to your needs and is always very helpful and accommodating.
Stayed 6 nights in Mar 2024

8/10 Good

Ixel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with colonial architecture. The staff excellent !
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas

Stayed 5 nights in Mar 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and caring staff that went above and beyond everyday. Our Butler JT was fabulous.
Stayed 5 nights in Mar 2024