Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

5.0 star property
Adults-only beachfront resort with 6 outdoor pools

Choose dates to view prices

Photo gallery for Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Relax by the resort's pool surrounded by lush greenery and palm trees, with access to the ocean.
Experience the grandeur of our lobby, featuring a spacious area with a high ceiling, ornate chandelier, and elegant doors.
Relax by the ocean with a clear view, surrounded by lounge chairs and palm trees.
Exchange vows on a picturesque beach with a beautiful white archway and comfortable seating for guests.
Relax in this stylish space with a sofa, armchairs, and a coffee table.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302
  • Juanillo Beach
    ‪11 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪11 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪16 min drive‬

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Room options

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

8.2 out of 10
Very good
(14 reviews)
  • 657 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Garden View (Monarch)

  • 1141 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Oceanfront

  • 1141 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

10.0 out of 10
Exceptional
(1 review)
  • 1087 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Balcony (Oceanside)

10.0 out of 10
Exceptional
(1 review)
  • 3068 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

7.0 out of 10
Good
(2 reviews)
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Beachfront

8.8 out of 10
Excellent
(6 reviews)
  • 753 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Balcony (Castle, Oceanside)

  • 1011 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Room, 2 Queen Beds, Balcony, Garden View

9.4 out of 10
Exceptional
(8 reviews)
  • 657 sq ft
  • Sleeps 3
  • 2 Queen Beds

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

9.0 out of 10
Wonderful
(4 reviews)
  • 840 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony, Ocean View (1 King or 2 Queen)

8.8 out of 10
Excellent
(17 reviews)
  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About the neighborhood

Punta Cana

Located within a leisurely stroll of Juanillo Beach, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is within a few miles (5 km) of Punta Espada Golf Course. This 324-room, 5-star resort has 6 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Juanillo Beach - 11 min walk - 0.6 miles
  • Punta Espada Golf Course - 8 min drive - 3.7 miles
  • Los Establos Cap Cana - 8 min drive - 3.4 miles
  • Punta Cana Beach - 9 min drive - 4.8 miles
  • Scape Park - 11 min drive - 4.0 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬2 min drive
  • ‪The Chinola - ‬3 min drive
  • ‪Punch Bar - ‬8 min walk
  • ‪Jwb Steakhouse - ‬8 min walk
  • ‪El Mercado - ‬3 min drive

About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

Adults-only beachfront resort with 6 outdoor pools
Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive features a private beach, a full-service spa, and 6 outdoor pools. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this adults-only resort include a nightclub, karaoke, and a gym.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and bathrobes. Other amenities include free minibar items, furnished balconies or patios, and sitting areas.
6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Marlin
  • Capriccio
  • Casabella
  • The Steakhouse
  • Wok

Things to do

  • 18-hole adjacent golf course
  • 6 outdoor pools
  • Beach volleyball
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (9,839 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance

More

  • 6 buildings
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 7 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cap Cana Sanctuary
Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
Sanctuary Hotel Cap Cana
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Sanctuary Cap Cana Alsol All Inclusive
Sanctuary Alsol All Inclusive
Sanctuary Cap Cana Alsol
Sanctuary Cap Cana AlSol All Inclusive Adults
Sanctuary AlSol All Inclusive Adults
Sanctuary Cap Cana AlSol Adults
Sanctuary AlSol Adults
Sanctuary All Inclusive Playa Hotels Resorts
Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Hotel Resorts
Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
Sanctuary Cap Cana Adults Playa Resorts Punta Cana
Sanctuary Cap Cana Adults Playa Resorts
Sanctuary Cap Cana by AlSol All Inclusive Adults Only
Sanctuary Cap Cana by Alsol Adults Only All Inclusive
Sanctuary Cap Cana by Alsol All Inclusive
Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
Sanctuary Cap Cana
Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

Frequently asked questions

Can I book all-inclusive rate plans at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include volleyball, dance classes, and yoga.

How much does it cost to stay at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive on Jul 29, 2025 start from $600.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to do within easy reach of Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

This resort is located in Punta Cana within a short 6-minute walk of Juanillo Beach. You'll also find Punta Cana Beach and Punta Espada Golf Course within a short drive.

Will I be able to park at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Yes, self parking is offered for free at the resort.

Is a spa located at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, hot stone massages, couples treatments, and reflexology.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have a casino?

No, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive doesn't have a casino.

Is there an indoor pool at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

No, this resort doesn't have an indoor pool; however, there are 6 outdoor pools and a hot tub. Guests have pool access between 6 AM and 7 PM.

Is Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive good for couples?

This adults-only resort offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Are there hot tubs at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Yes, guests can enjoy a spa tub at this resort.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive feature a restaurant that includes a breakfast menu?

Yes, Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive though service animals are welcome.

Are there connecting rooms at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

No, this resort doesn't feature connecting guestrooms.

What is the closest airport to Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

The closest major airport to Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is Punta Cana Intl. Airport (PUJ), which is 8.5 mi away (18 minutes by car).

Can I book a room with a balcony at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive?

Yes, every guestroom at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive.

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1006 reviews
Rating 8 - Good. 126 out of 1006 reviews
Rating 6 - Okay. 41 out of 1006 reviews
Rating 4 - Poor. 26 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

rowena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional service with a genuine friendliness throughout the resort. Food was delicious and even though the beach was unavailable due to extenuating circumstance with the seaweed, the clean luxurious pools more than made up for it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Awesome property. Only complaint that there is only one kiosk in lobby for daily events. Daily events displayed through the TV is helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Gianluca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable experience, staff was amazing and polite!! Food was incredible, not 1 complaint
Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best resort I’ve ever stayed at. Staff is amazing! Restaurants are fantastic. Room was perfect. They go above and beyond here!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful! It was a relaxing oasis away from home!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful pleasant staff from beginning to end. Beautiful resort
Stayed 7 nights in Mar 2025

10/10 Excellent

Angela

Stayed 4 nights in Mar 2025

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very pretty. I was disappointed in an all inclusive that needed reservations for certain restuarants that in 3 nights there were all booked. I was very disappointed in a bait and switch. I chose rooms based on picture at website and got an ocean view that was barely visible with the building in front of me. I brought to attention of hotel management and they declared it not their fault. Otherwise lovation, food and service were goid.

10/10 Excellent

Kristoffer, Saint Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and most importantly the people were super great.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most magnificent resort we’ve ever been. Their hospitality is world class. The food choices are amazing and delicious. This is a true all inclusive place, even the specialty restaurants. The experience began at check in. Their complimentary lemon, coconut refresher is addictive. You have breathtaking views everywhere you look. If you want to be treated like royalty, this resort is the place to be. I don’t recommend the Blue Marlin restaurant, the food was less desirable than the other restaurants which are all delicious. We are already planning to return, completely impressed
Stayed 5 nights in Mar 2025

10/10 Excellent

Olivier Viviane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great adult only property, very quiet yet nice activities organized, like water gym, wine tasting etc
Stayed 4 nights in Mar 2025

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a fan of Mediterranean style design, this is the place for you
Stayed 4 nights in Mar 2025

10/10 Excellent

Laura Oliver, Simpsonville

Liked: Cleanliness, staff & service, property conditions & facilities
Properties around resort beautiful. Easy access to all restaurants.
Stayed 7 nights in Mar 2025

4/10 Poor

Yaniv

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They most not inclusive, inclusive hotel. And service is subpar with most staff who can barely speak English
Stayed 5 nights in Mar 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, staff were incredibly nice and made me and my family feel like we were kings and Queens! Already reserved my next stay!
Stayed 7 nights in Mar 2025

10/10 Excellent

Rajini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Food and facilities are great.
Stayed 1 night in Mar 2025

10/10 Excellent

Kiffin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doesn’t get any better
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Stayed 5 nights in Feb 2025

6/10 Okay

Jana

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was beautiful and quiet and while the beach was small it was lovely playing in the waves. The service was very inconsistent though, sometimes it was amazing with very attentive staff and other times it was as if it was as if some staff had no idea what was going on or what should be happening. The activities listed in the app were often wrong or not happening and things we did attend it was like a comedy of errors with a whole staff in the room but only one or two people actually doing anything. I really had high hopes for the food as well but overall that was generally disappointing. Drinks were excellent though. The check in staff and beach staff were the best though. The Italian restaurant was the best and the food at the Dominican night was fantastic. Overall while it was a lovely stay, it was hard to know what type of experience you would get from one day to he next.
Stayed 5 nights in Feb 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since we arrived at The Sanctuary resort, we had the warmest welcome and we felt this throughout our stay, we enjoy every minute, it was wonderful but the outstanding hospitality we received from the one-on-one personnel such as Felix from the steak house rest. & brkfst., Antolin from the Asian Wok rest., Sandro from the Italian rest., Dario and Jannete from our daily breakfast at Casa Bella, and as for the Pool this area had its own Ambassadors wish made the time spent even more special such as Oscar Myer, Jesús, Elvis and Happy Boy these are the people we were fortunate to be in contact with through our entire stay they were responsible for the great time we had we highly recommend it. during this time, we also had the opportunity to visit the Spa, again outstanding professional service.
Stayed 4 nights in Feb 2025

6/10 Okay

Paul Hyun

Traveled with group
Disliked: Amenities
Everything was generally ok but water from the bathroom shower flooded the bathroom. Even though food and drinks are all included, there seems to be pressure for tipping staff for everything.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Sonji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Derek

Stayed 2 nights in Feb 2025