Junior Suite
from $215
Ocean Blue & Sand Beach Resort - All Inclusive
4.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 249 reviews
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Recent guest reviews
First was not wowed by my room it was very basic for what I paid felt like I was inside a wildwood nj motel. They give you a coupon for 80 dollars off a room upgrade but it is minimum 100 per night for any upgrade. The staff was very pushy about making you buy gifts and adventure trips or premium memberships , i was walking into the buffet area and A staff member guided me into the premium lounge for our "gift". The "gift " was to eat lunch with a sales person to buy a membership, even after several times stating no thank you. The food was one of the better parts of this resort along with the nightly entertainment. The drinks however were pure sugar with a splash of alcohol . Unfortunately I left my credit card out on the nightstand and it was taken and used by a staff member. Thankfully the charges didn't stick. overall it was an okay resort but I wouldn't recommend it.
The Hotel is excelent , the problem is the person inside the office trying to sell it a time share they are no profesional if you not interested in buy it.
I was 2 times in Ocean blue and sand - very nice place , food is perfecto , people very kind , very clean ! Just beach not clean too much seewed ! Need clean up ! But any way everything is good ! Thank u so much everybody !!!
Food was very good, pool area was nice. Rooms were very dated, no wash cloths for 3 days
Upon arrival the room was not ready. We waited for a alittle over and hour. The room assignment was not great. There was an odor i. The room and a few things were not right. Once I called they immediately came up and fixed the issues. On our third day thanks to orbits our room was changed and this was much better. No odor and the view was a little better. The beach was very close and the pool area was amazing. The food was delicious especially the Habachi restaurant. The staff was friendly and accommodating to all our needs. We went to the spa which was very relaxing and soothing. My family and I went on an excursion the booze cruise. Again the staff was very friendly, my family enjoyed themselves.
Nice staff and hotel. Rooms were not that great and not clean. Not enough towels bathroom tub and shower were not clean. If you called for a missing item in the room (pillows or extra sheet) it took forever to get it and multiple calls had to be placed.
El A.C. estuvo agradable, pero no frio. El personal nos hizo sentir en familia. El hotel, hermoso. En general, si recomiendo este hotel para vacacionar.
All fourteen of us who stayed for the week at Ocean Blue and Sand had a wonderful relaxing time. The time spent at the pool was excellent. The foods served there were great, the staff were very pleasant.
Resort wasn't horrible, but it definitely needed some updating. Restaurants were good but if you didn't have a privilege suite then you would likely be waiting a long time for a table if it was even possible to get one. The entertainment around the pool became pretty raunchy about halfway through the week when half of the island of Puerto Rico came to stay at the resort.
The need to work with the maintenance. The hotel is good but can be better.
No A.C working well in room. so much hot, temperature not going down. There is 3 stories building but no elevator. You need to put your luggage yourself all the way up if you get your room upstaires. Too much to walk from reception to room or to go to eat or any activities to do. Mosquitoes in room.
Beach is not existent. AC doesn't make any effect in room temperature. Stains in bath tub. As a vegetarian, hard to find any decent choice (exce rice and beans). They don't customize food per need. Japanese hibachi style restaurant was never available. Waited half hour in line for japanese restaurant reservation but was turned down right after 5 mins the reservation opens (as priv customer can book it by phone..which they do it for everyday and regular customer can only dream about it).
Room smelled disgusting. Air conditioner was horrible. There are much better resorts in punts Cana for the rating this one received. The food was not good either. Nothing but pork for breakfast meat. The only good thing was the staff at the main bar in lobby.
5 Dias muy buenos. La picina, la playa, la comida, Los trabajadores. Todo muy muy bueno!
Upon arrival we were greeted with hello family welcome home(very nice greeting) as they gathered our luggage from the shuttle I was asked if I was privileged class ? What ? I was taken back(insulted) that we were classified into categories. So we were sent to the reception area for NON privileged. check in was very bust had to wait but received a welcome blue drink. We were told we had to see the concierge and we did. Who hit us with a sales pitch. really we re here perhaps 25 minutes and someone is bothering us for sales pitch. We had a large 2 queen bed room (we asked for a king)in our booking asked for extra pillows. We are still waiting for them we asked the desk, the concierge, the room attendants no extra pillows. The resort is old and dated but very clean. They should do an undercover boss or a go pro camera and how many of the staff do not acknowledge you. Saturday night & Tuesday hounded by vendors to purchase their goods while attempting to go dinner. Like the idea of being able to purchase but not the hounding.
This is a nice well maintained hotel. Although is is large the service was impeccable and the hotel responded when you make any additional requests. There are lots of activities for children. Next time I would try to arrange for airport transfers in advance. Overall great experience.
Great Hotel, Well Located, Very Nice Staff, Good Food
The staff were very friendly. The atmosphere was family oriented. Everyone tries his hardest to make sure you are enjoying your time to the fullest. 5 nights were not enough ..At least 10 days with 4 days just for activities.
We spent 5 days and 4 nights here on a girls trip for my moms 60th Birthday. Upon arrival our bags were taken and brought to our room, check in was fast and efficient. They upgraded us to a Privilege room at no charge for the celebration and while checking in we were delivered a blue yummy drink. We stayed in building 6 down by the water with a pool view. We were given a ride down there where we went straight to the check out the beach. When we arrived at our room our bags were there and our room had been decorated with balloons at no request which I thought was a nice touch! We had a wonderful time here and I believe that it is what you make it. Positives...Grounds are beautiful, pools are clean and huge, buffet has plenty of options,Staff is very friendly & fun, housekeeping made us a coffee while cleaning without us asking, Food was yummy, bars staff was quick, hotel was safe. Negatives... Building 6 2nd floor room, room was dirty, shower looked like it had never been cleaned besides where you step, Water went from cold to hot and back again while showering,no blankets on our bed only sheets, we had to request them, Pillows were flat & one bed had 4 while the other only had 2 and we asked about a dozen times for pillows and were not brought any until a tip was given to a housekeeper. Remote had no batteries, light in room kept flickering, no switch to turn off balcony light it is on a timer and ours stayed on all night, too many pushy vendors in front of restaurants
Our first time to Punta Cana. We usually go to Riviera Maya Mexico, this year we decided to try somewhere different and loved it. The resort was awesome. There is plenty to do. The staff are very friendly and always happy. The food is great. The rooms are spacious. The bathrooms could be updated. But all in all a very nice place to stay. We plan on going again next year.
Guest reviews for Ocean Blue & Sand Beach Resort - All Inclusive
okay wouldn't recommend
Everyone
First was not wowed by my room it was very basic for what I paid felt like I was inside a wildwood nj motel. They give you a coupon for 80 dollars off a room upgrade but it is minimum 100 per night for any upgrade. The staff was very pushy about making you buy gifts and adventure trips or premium memberships , i was walking into the buffet area and A staff member guided me into the premium lounge for our "gift". The "gift " was to eat lunch with a sales person to buy a membership, even after several times stating no thank you. The food was one of the better parts of this resort along with the nightly entertainment. The drinks however were pure sugar with a splash of alcohol . Unfortunately I left my credit card out on the nightstand and it was taken and used by a staff member. Thankfully the charges didn't stick. overall it was an okay resort but I wouldn't recommend it.
the hotel is excelent
Everyone
The Hotel is excelent , the problem is the person inside the office trying to sell it a time share they are no profesional if you not interested in buy it.
Review comment
CARLOS MERCEDES responded on Aug 26, 2017
Dear Guest, Receive our most cordial greetings, On behalf of our Hotel we thank you for choosing us, it is a pleasure to have had here in our property and that you enjoyed the most !!! Comments like this help us to get better and better every day. Knowing the level of satisfaction we have achieved in our guests motivates us to continue working and overcome every day our services. We look forward to welcoming you soon, Best regards CARLOS MERCEDES
thank u everybody who working in resort !!!!!
Everyone
I was 2 times in Ocean blue and sand - very nice place , food is perfecto , people very kind , very clean ! Just beach not clean too much seewed ! Need clean up ! But any way everything is good ! Thank u so much everybody !!!
Review comment
Ebert Villaman responded on Aug 22, 2017
Dear Guest, Thank you for sharing your opinion through Expedia about your stay at Ocean Blue & Sand by H10. We are pleased that you and your family had a good time here with us and that we have reached your expectations. It is also a pleasure to know that your holidays went unforgettable. Your comments encourage us to continue to provide warm service that characterizes us. It is a pleasure to serve you, Sincerely,
rooms very dated
Everyone
Food was very good, pool area was nice. Rooms were very dated, no wash cloths for 3 days
Review comment
CARLOS MERCEDES responded on Aug 10, 2017
Dear Guest! First, we would like to thank you so much for choosing our hotel Ocean Blue and Sand by H10 as well choosing us to your holiday destination, and at the same time, we would like to know that we are making innovations every day so that your next visit a memorable one, thanks for sharing your experience with others through Expedia. But they must take into account that our staff is very professional and knowledgeable. We hope to welcome you again here at your home away from home. Ocean Blue and Sand by H10, Best regards, CARLOS MERCEDES
everything was available to you.
Everyone
Upon arrival the room was not ready. We waited for a alittle over and hour. The room assignment was not great. There was an odor i. The room and a few things were not right. Once I called they immediately came up and fixed the issues. On our third day thanks to orbits our room was changed and this was much better. No odor and the view was a little better. The beach was very close and the pool area was amazing. The food was delicious especially the Habachi restaurant. The staff was friendly and accommodating to all our needs. We went to the spa which was very relaxing and soothing. My family and I went on an excursion the booze cruise. Again the staff was very friendly, my family enjoyed themselves.
Review comment
JUDITH RIPOLL responded on Aug 8, 2017
Dear Guest, Receive our most cordial greetings, On behalf of our Hotel we thank you for choosing us, it is a pleasure to have had here in our property and that you enjoyed the most !!! Comments like this help us to get better and better every day. Knowing the level of satisfaction we have achieved in our guests motivates us to continue working and overcome every day our services. We look forward to welcoming you soon, Best regards JUDITH RIPOLL
nice hotel with a good food buffet
Everyone
Nice staff and hotel. Rooms were not that great and not clean. Not enough towels bathroom tub and shower were not clean. If you called for a missing item in the room (pillows or extra sheet) it took forever to get it and multiple calls had to be placed.
Review comment
JUDITH RIPOLL responded on Aug 7, 2017
Dear Guest, Thank you for sharing your opinion through Expedia about your stay at Ocean Blue & Sand by H10. We are pleased that you and your family had a good time here with us and that we have reached your expectations. It is also a pleasure to know that your holidays went unforgettable. Your comments encourage us to continue to provide warm service that characterizes us. It is a pleasure to serve you, Sincerely, JUDITH RIPOLL
very nice hotel with very courteous staff.
Everyone
All fourteen of us who stayed for the week at Ocean Blue and Sand had a wonderful relaxing time. The time spent at the pool was excellent. The foods served there were great, the staff were very pleasant.
Review comment
JUDITH RIPOLL responded on Jul 21, 2017
Dear Guest, Thank you for sharing your opinion through Expedia about your stay at Ocean Blue & Sand by H10. We are pleased that you and your family had a good time here with us and that we have reached your expectations. It is also a pleasure to know that your holidays went unforgettable. Your comments encourage us to continue to provide warm service that characterizes us. It is a pleasure to serve you, Sincerely, JUDITH RIPOLL
resort wasn't horrible
Everyone
Resort wasn't horrible, but it definitely needed some updating. Restaurants were good but if you didn't have a privilege suite then you would likely be waiting a long time for a table if it was even possible to get one. The entertainment around the pool became pretty raunchy about halfway through the week when half of the island of Puerto Rico came to stay at the resort.
Review comment
JUDITH RIPOLL responded on Jul 14, 2017
Thanks for your opinion we will share it with our staff. Best regards, Judith
it's a nice hotel but have air conditioning issues
Everyone
The need to work with the maintenance. The hotel is good but can be better.
Review comment
JUDITH RIPOLL responded on Jul 11, 2017
Thanks for your opinion, we will be sharing with our staff. We hope to see you again at our hotel. Best regards, Judith Ripoll
close to beach
Everyone
No A.C working well in room. so much hot, temperature not going down. There is 3 stories building but no elevator. You need to put your luggage yourself all the way up if you get your room upstaires. Too much to walk from reception to room or to go to eat or any activities to do. Mosquitoes in room.
Review comment
Judith Ripoll responded on Jul 4, 2017
Dear Guest! First, we would like to thank you so much for choosing our hotel Ocean Blue and Sand by H10, and choosing us for your vacation destination, and at the same time, we would like you to know that we are making innovations every day so that your next visit unforgettable, thanks for sharing your experience with others through Expedia. But it should be borne in mind that our hotel is in renovation project. We hope to welcome you back here. Sincerely, Judith Ripoll
Dear Guest! From the Ocean Blue & Sand, we reiterate sincerely and while we welcome your feedback on your stay. It is always a pleasure to receive feedback from our guests as they help us to continue our philosophy of service and continuous improvement. Your feedback helps us improve our level of service with particular emphasis on these areas of opportunity you mentioned in your valuable comments. Gladly I will share your comments with the rest of our partners. Best regards, CARLOS MERCEDES