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Recent guest reviews

Allof the staff was very friendly! They made sure our needs were attended to.

Everything was amazing the food was good some restaurants we didn’t like they have very lil dominican food

Property was a bit outdated. Food was the same every single day in the buffet (not a big deal for dinner but kind of a bummer for breakfast). Beach was amazing!! Best beach we have ever been to... Only bad thing were the constant hagglers on the beach asking you to buy, come to their shops, etc.. This made us not even want to go to the beach some days. Overall good experience (for the price), but not great.

It was very clean,food was great,the property was kept up very good. I didn't like that they try to pressure you to buy in to the vacation club.

Chose to upgrade to the "preferred club" which was really just a restaurant for breakfast and lunch since everyone just walked in to use the 'preferred areas' anyways. Service was good otherwise.

Overall amazing! However, some of the staff (pool and beach bartenders) seemed rude. Especially if you did not speak Spanish. The other staff was fantastic! Vendors on the beach were more pushy than I expected but most left you alone after you said "no!".

Clean, comfortable, and great beach and pool. Sales was aggressive. We paid extra for the private beach which was great but irritating that we needed to do that in order to have a relaxing experience.

Great time of year, off-season, but weather is beautiful with a constant warm ocean breeze. Grounds are meticulously kept, food is great and plentiful. All in all a nice relaxing atmosphere.

Very well kept property in decent condition. Clean and comfortable rooms with balcony and an outside tub. Staff is exceptionally friendly and provides great service. Nine or so restaurants with handful of bars throughout the property serving high quality food and drinks that is far better than any other resort of comparable standards. Incredible access to the beach with plenty of space and chairs to lounge on. Ocean is full of seaweed along the shore, which is this this resorts only negative review. Overall, this would without a doubt be the property to revisit again.

Very happy with Secrets Royal Beach. The staff was very attentive and we never had an issue getting drinks. The food was great. We dined at the restaurants that are included and the portion sizes were small. We actually left the restaurant and went to the buffet to eat again. The buffet was one of the best ones I've been to at the all inclusive resorts. The only thing I was disappointed with was the desserts. I am Gluten free, so they didn't really offer anything except ice cream. But the breakfast buffet did have a spot for just no gluten items and included muffins in a bag. The pool was amazing, loved the lazy river and the foam party in the main pool was very cool!

Nice hotel. Don’t pay for preferred here, there is no difference from regular and they don’t enforce preferred only areas. Food is mediocre and although the beach is gorgeous, the seaweed attack made the beach and water unusable for two days. The pools are awesome, not crowded and no splashing! Plenty of people reading and drinking in the pool means it was very relaxed and enjoyable.

I stay here with my wife we had an amazing time we did pay extra to be upgraded which gave you extra amenities for your stay I highly recommend it our concier was Hector he would take care of everything that we needed it nothing was ever missing that we said we needed it they would call to find out what we want to do for dinner if we had plans for dinner what we need it this place is seriously amazing they attend you so good it's clean it's comfortable the food is great room service whenever you want I highly recommend it they did ask us to do at Tour so we could see the hotel but we right off the bat told them no we're just here to relax we dont want to waste time with that and they said okay no problem thank you for being Direct not pushy at all !! best time ever water is not chrystal clear but is still nice!

The experience was awesome! Close to the beach,friendly staff... Can't wait to get back!

The resort was great. The pool, room, and location were awesome. There was a lot of seaweed in the water. (One of the staff members said it was the time of the year - July) This resort was definitely on top of collecting the seaweed off of the shore. A tractor was going back and forth throughout the day, where you could see other resorts nearby had huge piles of seaweed on the sand. The only concern we had was the food. Nothing special at all. Definitely cheaper food to keep their costs down. We are also vegan, and there was very very very limited options for us. The vegetable sandwhiches from room service was a tomato, piece of lettuce, and onion on white bread... or basically hamburger comdiments on bread.

Some of the staff were great, some were just really rude. The food was not so good. The pool was great, the ocean was not clear. Spiders all over the sand under the huts. Everything not in the hotel is far. Average taxi cost is $60.00. They were working on rooms so construction early in the morning. My room (swim up) was great, my brothers room was more like a Motel. We all decided we will not be going back.

This was my first time at an all-inclusive. I had avoided them because I feared the quality of food and drink would be low. Secrets Royal Beach far exceeded my expectations. The property was amazing, the staff friendly and helpful, the food and drink were great. There were some restaurants that were better than others but my overall experience was awesome.

Pros: Beautiful grounds, a few friendly staff, night entertainment Cons: Bitter staff members yelling at each other, dirty beach, loud room, HORRIBLE FOOD, and lack of emergency training We have been to DR before, but after this experience will be sure not to return or ever book another stay with Secrets/AM resorts. Myself and 3 family members got food poisoning days after checking in. Mine was so bad that I fainted from dehydration, had to be carried to on site doctor, who called an ambulance and later taken to related hospital. Was charged over $1000 USD to be told I had a bacterial infection. Hotel management wanted nothing to do with our complaint, very unprofessional. Secrets customer rep, please do not respond to this review, blaming "the change in weather and diet." Good thing for word of mouth, as I'll be telling everyone I know about my experience so that they won't book with Secrets /AM Resorts.

Excellent service, great food, amazing vacation! It was great having access to the restaurants next door at the Larimar Now. Try the shrimp burrito at Tamarindo (next door at Larimar Now) you won’t be disappointed. We brought our insulated tumblers for ice water, which worked out well on the beach. The filet at the Seaside Grill is delicious. we had the best food at the individual restaurants, Himitsu was our favorite, though we didn’t know a reservation was required to sit at the cooking table. The service at Secrets was amazing! They were so accommodating. The nightly entertainment was fantastic. Beautiful beach with plenty of shaded huts and wait staff ready to take our order. It says gratuity is included but the staff went out of their way to provide excellent service so we tipped everywhere we went and they really appreciated it. I cannot say enough positive things about this resort in paradise.

Check in was fast and easy however as soon as we arrived we noticed a mildew smell from our room. We just decided to tough out and tried to enjoy the stay and avoid changing rooms. Then, whengoing out dinner the wait staff was always arguing amongst each other or just didn’t know what they were doing. Finally on our 3rd day we got food poisoning as well as the other two guests that we were traveling with. She got really bad, that had to be transported to the hospital. We didn’t get to enjoy our last three days and were confined to our rooms. We were scared to eat their food and their water. The management didn’t accommodate us or feel any sympathy towards us and not getting to enjoy our vacation that we so long were looking forward to and paid a lot of money for. I am truly disappointed with the hotel and the service provided during this stay. And would like to receive partial if our money back or take this matter further.

Av. Alemania s/n, El Cortecito Punta Cana La Altagracia

Hotel highlights

  • Close to Palma Real Shopping Village
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Palma Real Shopping Village is within a mile (2 km) of Secrets Royal Beach Punta Cana - Adults Only, and other popular sites like Los Corales Beach are within a couple of miles (3 km). This 464-room, 4.5-star hotel has 3 outdoor pools along with a full-service spa and a casino.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 11 AM. Relish the international cuisine at La Riviera, one of 6 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

All 464 rooms provide free minibar items, balconies or patios, and coffee makers. Guests can expect free WiFi and 32-inch Smart TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free bottled water, ceiling fans, and safes are also standard.


Property features

Secrets Royal Beach Punta Cana - Adults Only features a full-service spa, 3 outdoor pools, and a casino. If you decide to drive, there's free parking. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this adults-only hotel include a nightclub, a lazy river, and a fitness center.

Room options

Junior Suite Tropical View Two Double Beds (Resort Access to Now Larimar)

2 Queen Beds | Sleeps 3

Junior Suite Tropical View King Bed (Resort Access to Now Larimar)

1 King Bed | Sleeps 2

Preferred Club Junior Suite Partial Ocean View, 1 King Bed (Resort Access to Now Larimar)

1 King Bed | Sleeps 2

Junior Suite Swim Up King Bed (Resort Access to Now Larimar)

1 King Bed | Sleeps 2

Guest reviews for Secrets Royal Beach Punta Cana - Adults Only

Everyone (33) Couples (63) Family (5) Friends (8) Other (5)
5
Family

Allof the staff was very friendly! They made sure our needs were attended to.

By on Aug 4, 2019

Review comment responded on Aug 6, 2019

Thank you for the five-star review, and we greatly appreciate the support and thank you for choosing our now Larimar Punta Cana as your vacation destination. It is important your confirmation of a trip of your score that had a satisfactory experience. We also want to thank you for highlighting our excellent service. We hope you enjoy this as your vacation destination again. Best regards Bernabel Taveras Hotel manager

5
Partner Couples

Everything was amazing the food was good some restaurants we didn’t like they have very lil dominican food

By on Jul 13, 2019

Review comment responded on Jul 15, 2019

Dear Leandro, Thank you for choosing Secrets Royal Beach as your destination trip. We feel glad that everything related to your experience in our property has been amazing, including the food. In this sense I will communicate your perception about the Dominican food to our head chef. We look forward to welcoming you again in the future. Best regards,

3
Partner Couples

Property was a bit outdated. Food was the same every single day in the buffet (not a big deal for dinner but kind of a bummer for breakfast). Beach was amazing!! Best beach we have ever been to... Only bad thing were the constant hagglers on the beach asking you to buy, come to their shops, etc.. This made us not even want to go to the beach some days. Overall good experience (for the price), but not great.

By , from Philadelphia on Jun 14, 2019

Review comment responded on Jun 14, 2019

Dear Guest, Thank you for choosing Now Larimar Punta Cana to enjoy a wonderful experience in the Caribbean. We are more than happy to have taken part of your valuable time to share through your rating the level of satisfaction of your stay and to confirm that we have offered you a pleasant moment. We hope to have the honor to welcome you soon and exceed all your expectations! Best regards, Bernabel Taveras Hotel Manager Now Larimar Punta Cana

5
Family

It was very clean,food was great,the property was kept up very good. I didn't like that they try to pressure you to buy in to the vacation club.

By on Feb 27, 2019

Review comment responded on Feb 28, 2019

Dear Guest, We are more than happy to know that you had an wonderful stay and that enjoyed all our excellent services, fantastic facilities and attentions of our warm staff. We appreciate your suggestion and hope to have the opportunity to welcome you back soon to provide you another incredible experience. Best regards, Clara Escribano General Manager Secrets Royal Beach Punta Cana

4
Everyone

Chose to upgrade to the "preferred club" which was really just a restaurant for breakfast and lunch since everyone just walked in to use the 'preferred areas' anyways. Service was good otherwise.

By on Dec 31, 2018

Review comment responded on Jan 3, 2019

Dear E, Thank you very much for choosing the paradise of Secrets Royal Beach Punta Cana to live an extraordinary experience. We are happy that being with us received an excellent service from all our team. This motivates us to continue working with greater enthusiasm to always offer dream stays. It would be an honor to have the opportunity to welcome you back to our destination! Best regards, Clara Escribano General Manager Secrets Royal Beach Punta Cana

4
Everyone

Overall amazing! However, some of the staff (pool and beach bartenders) seemed rude. Especially if you did not speak Spanish. The other staff was fantastic! Vendors on the beach were more pushy than I expected but most left you alone after you said "no!".

By , from South Dakota on Dec 17, 2018

Review comment responded on Dec 18, 2018

Dear Ashley, We are more than happy to know that you had an amazing stay at our Secrets Royal Beach Punta Cana. Thank you for choosing our hotel and taking the time to share your feedback. It is wonderful to read that you enjoyed all our services, facilities and the attentions of our warm staff. We regret to read that you did not receive the same attention from another part of our staff, we would love to know more details about this to take the necessary measures. We hope to welcome you on your next vacation to offer you a completely satisfactory stay. Best regards, Clara Escribano General Manager Secrets Royal Beach Punta Cana

5
Everyone

Clean, comfortable, and great beach and pool. Sales was aggressive. We paid extra for the private beach which was great but irritating that we needed to do that in order to have a relaxing experience.

By on Dec 14, 2018

Review comment responded on Dec 17, 2018

Dear Jon, Thank you for choosing Secrets Royal Beach Punta Cana and taking the time to share your feedback. We are glad to confirm that you had an amazing time among us and that enjoyed all our services. It is wonderful to read that you also enjoyed our beautiful beach, comfortable rooms and fantastic facilities. We hope to welcome you back soon! Best regards, Clara Escribano General Manager Secrets Royal Beach Punta Cana

5
Everyone

By on Nov 20, 2018

Review comment responded on Nov 21, 2018

Dear Guest, We are grateful that you share your excellent experience through this medium. Thank you for choosing Secrets Royal Beach Punta Cana as your destination and for taking part of your valuable time to write your comments. We are happy to confirm that you enjoyed our exceptional services, wonderful facilities and attention of our staff. We will be waiting for you on your next vacation! Best regards, Clara Escribano General Manager Secrets Royal Beach Punta Cana

5
Everyone

Great time of year, off-season, but weather is beautiful with a constant warm ocean breeze. Grounds are meticulously kept, food is great and plentiful. All in all a nice relaxing atmosphere.

By , from ME on Oct 27, 2018

Review comment responded on Oct 29, 2018

Dear Lexi, Thank you for choosing Secrets Royal Beach Punta Cana for your vacation trip. We are more than grateful for given your trust on us. Your kind words are very valuable, since we work hard every day to deliver an exceptional guest experience. It is wonderful to know that you had such amazing experience and that you enjoyed all our excellent services. We cannot wait to welcome you soon! Best regards, Clara Escribano General Manager Secrets Royal Beach Punta Cana

5
Everyone

Very well kept property in decent condition. Clean and comfortable rooms with balcony and an outside tub. Staff is exceptionally friendly and provides great service. Nine or so restaurants with handful of bars throughout the property serving high quality food and drinks that is far better than any other resort of comparable standards. Incredible access to the beach with plenty of space and chairs to lounge on. Ocean is full of seaweed along the shore, which is this this resorts only negative review. Overall, this would without a doubt be the property to revisit again.

By on Sep 26, 2018

Review comment responded on Sep 26, 2018

Dear guest, We are more than happy to know that you had a fantastic experience at our Secrets Royal Beach Punta Cana. Thank you for took the time to write us about it, we really appreciate. It is great to hear that you enjoyed our food, services, facilities and accommodations. We are pleased to know that the attentions of our friendly staff made even more special and memorable your stay. Hope to see you again soon! Best regards, Clara Escribano General Manager Secrets Royal Beach Punta Cana

Secrets Royal Beach Punta Cana - Adults Only

Av. Alemania s/n, El Cortecito, Punta Cana, La Altagracia 23000
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