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Recent guest reviews

The pool area was always easy to reach, the beach is just a few steps away. Restaurants and bar near. And the staff was always smiling and helpful.

This property is gorgeous and well maintained. Excellent costumer service

Very expensive to eat and drink in the hotel, The transportation to the airport is also expensive

The beach and the swimming are excellent. The pool is very nice as well. The lobby area is beautiful. The following staff were wonderful: Kenia at the Lobby Bar, Omar and Andy Garcia from the waitstaff, as well as Rosalia at the towel stand. Most of the other staff were poorly trained and some were unfriendly which is very different from other Punta Cana resorts. The rooms have no dressers and the bathroom is poorly designed. The door to the toilet/shower area is frosted glass swinging door with no lock and no privacy. There are not enough umbrellas at the beach or pool when the resort is full. I have always loved staying in a Westin hotel but this place did not live up to the usual standards. The saving grace is the beautiful surroundings and proximity to the other properties for beaches, hiking, marine biology center, eco farm and restaurants. We rented a golf cart almost every day and loved exploring these other properties. Westin management: Train your people!!

Excellent staff great service Clean facilities. Restaurants food delicious

Great location. Friendly staff. Convenient shuttle. Comfortable, spacious room. It can use some updating though; one of the lamps had some mold and lacks bath amenities (no shower cap, cotton balls, shower gel). No coffee shop either. It could use some improvement in some areas but overall it's pretty nice.

Idyllic intimate hotel property on a larger resort property with everything you could want for a relaxing vacation within reach (by convenient shuttle service). The hotel staff was MARVELOUS. Extremely accommodating and always friendly. My view was perfection. The beach was perfect. The spa beautiful and tranquil. I recommend La Yola for dinners!

Very nice hotel but only complain is they don’t allow you to smoke anywhere, even at the beach,so if you wanna smoke during your vacation avoid this hotel . Even in Newyork we are allowed to smoke in the open air but this hotel is out of control about their smoking policies and they don’t have any swimup bar!!!!

David our pool side server was great. Food was so-so on site but free shuttle to Punta Cana where more restaurants are available was nice. Young lady at the Westin gift shop was the only person that gave us sub par service. I think the Westin should offer free rides to the airport for there guest. My heavenly bed was not as comfortable as the one at the Westin on St John.

Great experience, second time staying there this year. My only complaint is the hot tub closed automatically at 8pm. This is something new since we stayed there 9 months ago. I asked the staff and they said it’s on an automatic timer and they can’t fix it. This seems a bit rediculous for a beach resort with little nightlife or anything to do when the sun goes down. It wasn’t just us, every guest we talked to was very upset about this inconvenience. All in all it’s a great place.

Good location, nice and quiet hotel, great staff always making sure you have a great time

Excellent location and staff very accommodating. Clean property and delicious food

We were stranded at the hotel because of Hurricane Maria. The hotel staff made me and my family feel at ease through the storm. I

Great, newer beachfront property on Playa Blanca, next to Club Med. Very close to the airport, yet a high-end, peaceful place inside a larger Punta Cana resort. Great, friendly, consistent service every single day of our stay.

POOL.BEACH OF MY DREAMS LOTS OF CHAIRS AND UMBRELLAS LOVELY SPACIOUS LANAI OVERLOOKING THE POOL AND BEACH AND THIS WAS THEIR LEAST EXPENSIVE ROOM

I usually absolutely love the Westin. At least the ones in the states. This room was nice however, the sheets never got changed and the floors are all tile and were never swept or cleaned the 5 days i stayed. The mini bar remained locked until the last day of my stay when a guy came by to do inventory. They ran out of wash cloths 2 days. Since the hotel sits very close to the beach and lots of trees, there were lots of centipedes crawling around everywhere. It was not kid friendly, the san juan mall was horrible. It was more like a flea market, and there were a few free things the hotel offered but they dont make it known or tell you. You kinda just find it on your own. The pool was great, and the room service food was awesome.

Great hotel for families. The food was good, not great, but we didn't feel the runaway from the hotel for every meal. Only negative: 20$ taxi one way. The hotel was less than 2 miles from the airport. Hotel really should have had a shuttle.

Loved my experience. Always order room service breakfasts on vacation - food was good, no long wait. Pool and amenities were great.

very clean and nice hotel, all the room facing the ocean. we had great view looking at the ocean and pool, Walking in to lobby had a breath taking view of palm tree. beautiful hotel over all

Playa Blanca Punta Cana La Altagracia

Hotel highlights

  • Steps from Punta Cana Beach
  • Free parking
  • Onsite dining
  • Marina

The Westin Puntacana Resort & Club places you next to Punta Cana Beach and within a 3 miles (5 km) of La Cana Golf Course. This 200-room, 4.5-star resort welcomes business and leisure travelers with a golf course, a marina, and a full-service spa.


Dining

There are multiple options for onsite dining with 5 restaurants, including Anani, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

All of The Westin Puntacana Resort & Club's 200 air-conditioned rooms provide balconies, sofa beds, and minibars. Guests can expect WiFi, wired Internet, and 40-inch LCD TVs. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, free bottled water, and safes are other standard amenities.


Property features

The Westin Puntacana Resort & Club features a golf course, a marina, and a full-service spa. There's free parking, and an airport shuttle (available 24 hours) for USD 20 per room one-way. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include an outdoor pool, a 24-hour fitness center, and outdoor tennis courts.

Room options

Junior Suite, 1 King Bed, Ocean View

King 1 | Sleeps 3

Premium Room, 1 King Bed, Ocean View

King 1 | Sleeps 3

Suite, 1 Bedroom, Beachfront

King 1 | Sleeps 4

Suite, 1 King Bed, Sea View

King 1 | Sleeps 4

Guest reviews for The Westin Puntacana Resort & Club

Everyone (22) Couples (4) Family (2)
5
Family with small children

The pool area was always easy to reach, the beach is just a few steps away. Restaurants and bar near. And the staff was always smiling and helpful.

By , from Santo Domingo on Sep 25, 2019

Review comment responded on Sep 25, 2019

Dear Leonardo, thank you very much for staying with us! We sincerely appreciate your feedback. Our team is very happy that you had such a great experience at our beautiful The Westin Puntacana Resort & Club. We would be more than delighted to welcome you again to our resort.

5
Partner Couples

This property is gorgeous and well maintained. Excellent costumer service

By on Sep 2, 2019

Review comment responded on Sep 15, 2019

Dear guest, thank you very much for staying with us! We sincerely appreciate your feedback. Our staff is very thrilled that you received such excellent customer service and that you enjoyed our gorgeous and well-maintained facilities. At The Westin Puntacana Resort & Club, we are always striving for perfection in order to deliver the kind of service that our guests deserve. We look forward to welcoming you again.

3
Everyone

Very expensive to eat and drink in the hotel, The transportation to the airport is also expensive

By on Jul 21, 2019

Review comment responded on Jul 22, 2019

Dear guest, thank you for staying with us! We appreciate your feedback and look forward to welcoming you again.

4
Families

The beach and the swimming are excellent. The pool is very nice as well. The lobby area is beautiful. The following staff were wonderful: Kenia at the Lobby Bar, Omar and Andy Garcia from the waitstaff, as well as Rosalia at the towel stand. Most of the other staff were poorly trained and some were unfriendly which is very different from other Punta Cana resorts. The rooms have no dressers and the bathroom is poorly designed. The door to the toilet/shower area is frosted glass swinging door with no lock and no privacy. There are not enough umbrellas at the beach or pool when the resort is full. I have always loved staying in a Westin hotel but this place did not live up to the usual standards. The saving grace is the beautiful surroundings and proximity to the other properties for beaches, hiking, marine biology center, eco farm and restaurants. We rented a golf cart almost every day and loved exploring these other properties. Westin management: Train your people!!

By on Mar 27, 2019

Review comment responded on Apr 1, 2019

Dear guest, thank you for staying with us! We sincerely appreciate your feedback. Our team is very happy you had a wonderful experience during your stay. I appreciate your concern, interest and the extra time you have taken to bring these matters to our attention. It is through concerned guests, such as yourself, that we gain insight into areas of our business that require attention, which may have otherwise gone unnoticed. We really appreciate the fact that you also have positive feedback about our property and the intention to give us a second chance. Looking forward to welcoming you again.

5
Everyone

By on Mar 15, 2019

Review comment responded on Apr 1, 2019

Dear Guest, thank you for staying with us! We appreciate your feedback and look forward to welcoming you again.

5
Families

Excellent staff great service Clean facilities. Restaurants food delicious

By on Feb 24, 2019

Review comment responded on Feb 25, 2019

Dear Guest, thank you for staying with us! We appreciate your feedback. Our staff members are very glad you were happy with the excellent service you were provided with and also with the restaurants you visited! We encourage you to visit our three diamond awarded restaurant, La Yola, which is off property for your next visit to our hotel. Looking forward to welcome you again.

4
Everyone

Great location. Friendly staff. Convenient shuttle. Comfortable, spacious room. It can use some updating though; one of the lamps had some mold and lacks bath amenities (no shower cap, cotton balls, shower gel). No coffee shop either. It could use some improvement in some areas but overall it's pretty nice.

By on Dec 25, 2018

Review comment responded on Dec 26, 2018

Dear Guest, thank you very much for staying with us! We appreciate your feedback. We are very glad you had a great experience at our beautiful Westin Puntacana Resort & Club. We will definitely be looking into your suggestions and do our utmost effort in improving these for your next visit. It is guests like you that help us grow and perfect ourselves more and more. We truly look forward to welcome you again.

5
Everyone

Idyllic intimate hotel property on a larger resort property with everything you could want for a relaxing vacation within reach (by convenient shuttle service). The hotel staff was MARVELOUS. Extremely accommodating and always friendly. My view was perfection. The beach was perfect. The spa beautiful and tranquil. I recommend La Yola for dinners!

By on Dec 18, 2018

Review comment responded on Dec 19, 2018

Dear guest, thank you very much for staying with us at our relaxing and intimate Westin Puntacana Resort & Club. We truly appreciate your feedback. Our team is really happy for your words and is sincerely looking forward to welcome you again. We are very glad that your view was the definition of perfection. Our Ocean View rooms are definitely something that our guests are always happy about. We encourage you to come back again, and treat yourself a Puntacana Signature Massage at our Six Senses Spa which so you know, is the only one in the Caribbean and next, have dinner at our AAA Four Diamond Award-winning Bamboo Restaurant. We will be delighted to welcome you again at Westin Puntacana Resort & Club.

4
Everyone

Very nice hotel but only complain is they don’t allow you to smoke anywhere, even at the beach,so if you wanna smoke during your vacation avoid this hotel . Even in Newyork we are allowed to smoke in the open air but this hotel is out of control about their smoking policies and they don’t have any swimup bar!!!!

By , from Newyork on Oct 31, 2018

Review comment responded on Nov 2, 2018

Dear Mr. Luis, thank you very much for staying with us! We appreciate your feedback and we will do our utmost effort in improving so we can live up to your expectations. We look forward to welcome you again.

4
Everyone

David our pool side server was great. Food was so-so on site but free shuttle to Punta Cana where more restaurants are available was nice. Young lady at the Westin gift shop was the only person that gave us sub par service. I think the Westin should offer free rides to the airport for there guest. My heavenly bed was not as comfortable as the one at the Westin on St John.

By on May 22, 2018

Review comment responded on May 29, 2018

Dear Guest, Thank you very much for staying with us. We appreciate your positive feedback. We will take your notes under consideration so as to continue enhancing the quality service that defines Westin. Hope to welcome you again at our beautiful property!

The Westin Puntacana Resort & Club

Playa Blanca, Punta Cana, La Altagracia 23000
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