We enjoyed how quite and relaxing the property was. Prompt friendly service. Very clean beach. Food and drink were expensive. Not much seafood or Dominican food on the menus.
Absolutely gorgeous, pristine and THE STAFF hospitable.
I loved the white sand beach and infinity pool.
Westin staff took awhile to get friendly. Shuttle is provided to surrounding hotels within the facilities in Punta Cana & the blue mall.
Excellent service from the time I checked in to checkout!
Great hotel !!! Coming back very soon
Great
Close to airport
Very friendly stuff and cleanliness of the hotel
Everything in this resort is good the staff,the swimming pool and jacuzzi is clean well maintain
Great location, very friendly and helpful staff.
The pool area was always easy to reach, the beach is just a few steps away. Restaurants and bar near. And the staff was always smiling and helpful.
This property is gorgeous and well maintained. Excellent costumer service
Very expensive to eat and drink in the hotel, The transportation to the airport is also expensive
The beach and the swimming are excellent. The pool is very nice as well. The lobby area is beautiful. The following staff were wonderful: Kenia at the Lobby Bar, Omar and Andy Garcia from the waitstaff, as well as Rosalia at the towel stand. Most of the other staff were poorly trained and some were unfriendly which is very different from other Punta Cana resorts. The rooms have no dressers and the bathroom is poorly designed. The door to the toilet/shower area is frosted glass swinging door with no lock and no privacy. There are not enough umbrellas at the beach or pool when the resort is full. I have always loved staying in a Westin hotel but this place did not live up to the usual standards. The saving grace is the beautiful surroundings and proximity to the other properties for beaches, hiking, marine biology center, eco farm and restaurants. We rented a golf cart almost every day and loved exploring these other properties. Westin management: Train your people!!
Excellent staff great service Clean facilities. Restaurants food delicious
Great location. Friendly staff. Convenient shuttle. Comfortable, spacious room. It can use some updating though; one of the lamps had some mold and lacks bath amenities (no shower cap, cotton balls, shower gel). No coffee shop either. It could use some improvement in some areas but overall it's pretty nice.
We enjoyed how quite and relaxing the property was. Prompt friendly service. Very clean beach. Food and drink were expensive. Not much seafood or Dominican food on the menus.
Absolutely gorgeous, pristine and THE STAFF hospitable.
Dear DARA, we are delighted to see how our staff has impacted in your stay! Please, do let us know whenever you decide to come back, your Caribbean home is waiting for you.
I loved the white sand beach and infinity pool.
Westin staff took awhile to get friendly. Shuttle is provided to surrounding hotels within the facilities in Punta Cana & the blue mall.
Excellent service from the time I checked in to checkout!
Great hotel !!! Coming back very soon
Great
Dear Guest, thank you for staying with us! We genuinely value your feedback. Our staff is thrilled you enjoyed your stay with us. We would be more than happy to welcome you again to our beautiful property.
Close to airport
Dear Guest, thank you for staying with us! We sincerely appreciate your feedback and genuinely look forward to welcoming you again to our beautiful The Westin Puntacana Resort & Club.
Very friendly stuff and cleanliness of the hotel
Dear Guest, thank you for staying with us! We sincerely appreciate your feedback and look forward to welcoming you again to our beautiful The Westin Puntacana Resort & Club.
Everything in this resort is good the staff,the swimming pool and jacuzzi is clean well maintain
Dear Guest, Thank you very much for staying with us! We sincerely appreciate your feedback. Our staff is very thrilled you enjoyed your stay with us and everything was great with it. We genuinely look forward to welcoming you again to our beautiful The Westin Puntacana Resort & Club.
Thank you Sebastian for your stay and feedback!