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The Westin Puntacana Resort & Club

4.5 out of 5.0

Recent guest reviews

We were stranded at the hotel because of Hurricane Maria. The hotel staff made me and my family feel at ease through the storm. I

Great, newer beachfront property on Playa Blanca, next to Club Med. Very close to the airport, yet a high-end, peaceful place inside a larger Punta Cana resort. Great, friendly, consistent service every single day of our stay.

POOL.BEACH OF MY DREAMS LOTS OF CHAIRS AND UMBRELLAS LOVELY SPACIOUS LANAI OVERLOOKING THE POOL AND BEACH AND THIS WAS THEIR LEAST EXPENSIVE ROOM

I usually absolutely love the Westin. At least the ones in the states. This room was nice however, the sheets never got changed and the floors are all tile and were never swept or cleaned the 5 days i stayed. The mini bar remained locked until the last day of my stay when a guy came by to do inventory. They ran out of wash cloths 2 days. Since the hotel sits very close to the beach and lots of trees, there were lots of centipedes crawling around everywhere. It was not kid friendly, the san juan mall was horrible. It was more like a flea market, and there were a few free things the hotel offered but they dont make it known or tell you. You kinda just find it on your own. The pool was great, and the room service food was awesome.

Great hotel for families. The food was good, not great, but we didn't feel the runaway from the hotel for every meal. Only negative: 20$ taxi one way. The hotel was less than 2 miles from the airport. Hotel really should have had a shuttle.

Loved my experience. Always order room service breakfasts on vacation - food was good, no long wait. Pool and amenities were great.

very clean and nice hotel, all the room facing the ocean. we had great view looking at the ocean and pool, Walking in to lobby had a breath taking view of palm tree. beautiful hotel over all

very relaxing beautiful place to go to, the only reason i didn't give it a 5 star rating is becouse they should be more spacific on dinning and have a better viarity of food at a reasonable price other than that everything was great

Our stay was perfect. The food is delicious. The pools are clean, the perfect temperature, and weren't ever too crowded even with a convention going on. The staff were extremely helpful and friendly. The beach was clean, they offer volleyball, hammocks, and food service. They have books to borrow, a ping pong table, and a little play ground and game room for kids. I really can't think of anything they are missing. The free shuttle will take you to restaurants and a nature reserve that I highly recommend checking out. It is free for anyone staying at the Westin :) The most important part of my review is that we met people from other resorts and saw some for ourselves and the Westin was the best one and we had none of the issues we heard the people from other resorts complain of.

It was great employees were geanourse and respectful and very helpful

Only negative thing I could say is I wish the food was better, although prices are very low.

After visiting many different countries the main thing for me is the people. The main reason why my expectations were exceeded was not only the hotel chain has a great reputation, but the people were amazing and they went above and beyond to make my husband and I feel great and have a great time. I would like to name one person that Virgilio was very helpful and knowledgeable about the area and things for us to do and enjoy the most of our time there. The crew of the pool bar which we spend much of time were great too. The food was always top of the lime with a huge variety. Thank you we will definitely come back and use the westin next time.

I can't complain of anything. Great people and service. Great location and views. One of my best vacations ever.

We had a great stay. The room was clean and we got a room in the corner with a perfect view of the beach.

This is a great hotel if you just want to sit all day next to the pool or go the beach. In terms of service, it is the perfect choice. The hotel restaurants as well as the others nearby are overpriced and their food is average; nothing special at all. I honestly would not go back.

The resort and hotel are good, in fact very good, excellent location, nature, sun, seaside, amenities. However the whole system is designed in a way to extract as much money as possible from the tourists - mostly from the US, Canada and Western Europe. After paying almost $500 per night one would expect some extra comfort and appreciation. The reality is that once there - you are actually a hostage to the resort with its inflated prices, there's nothing else around as an alternative. Or there is, some restaurants and recreational activities belonging to the same resort consortium - so it's a catch 22 situation - supposedly there is a variety but only on the terms and prices established by the resort. There is a constant pressure on the part of the staff to spend extra money and to order things that one doesn't necessarily need. This pressure makes you uncomfortable. On top of the high prices a mandatory ITIBIS (sales) tax of 18 percent and additionally 10 percent mandatory tip is calculated, so you end up with 28 percent higher bills. And the staff always expect extra tip on top of it. The distance to the airport is two miles, the hotel arranges a transportation for $20, when you handle $20 to the driver he's not happy, expects tip on the $20 you've already paid for the two miles. And more of that stuff throughout our stay.

Playa Blanca Punta Cana La Altagracia

Hotel highlights

  • Free parking
  • Onsite dining
  • Marina
  • Spa

Located 1.9 mi (3.1 km) from La Cana Golf Course, The Westin Puntacana Resort & Club is within a 10-minute drive of Corales Golf Course. This 200-room, 4.5-star resort welcomes business and leisure travelers with a golf course, a marina, and a full-service spa. It's on the waterfront and also close to Indigenous Eyes Ecological Park.


Dining

There are multiple options for onsite dining with 5 restaurants, including Anani, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

All of The Westin Puntacana Resort & Club's 200 air-conditioned rooms provide balconies, minibars, and coffee makers. Guests can expect WiFi, wired Internet, and 40-inch LCD TVs. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free bottled water, safes, and ironing boards are other standard amenities.


Property features

The Westin Puntacana Resort & Club features a golf course, a marina, and a full-service spa. There's free parking, and an airport shuttle (available on request) for USD 40 per room roundtrip. Helpful staff can provide concierge services, luggage storage, and a safe deposit box at the front desk. Other amenities at this beach resort include an outdoor pool, a 24-hour fitness center, and outdoor tennis courts.

Room options

Premium Room (No Meals Included)

King 1 | Sleeps 3

Suite (No Meals Included)

King 1 | Sleeps 4

Suite (Punta Cana,No Meals Included)

King 1 | Sleeps 4

Junior Suite (No Meals Included )

King 1 | Sleeps 4

Guest reviews for The Westin Puntacana Resort & Club

Everyone (13) Couples (3)
4

stay here was great, even with hurricane maria

Everyone

We were stranded at the hotel because of Hurricane Maria. The hotel staff made me and my family feel at ease through the storm. I

By , from Atlanta,Ga on Sep 22, 2017

5

nice quiet beachfront retreat

Everyone

Great, newer beachfront property on Playa Blanca, next to Club Med. Very close to the airport, yet a high-end, peaceful place inside a larger Punta Cana resort. Great, friendly, consistent service every single day of our stay.

By , from NJ on Sep 3, 2017

Review comment responded on Sep 8, 2017

Dear Tom, We would like to thank you for your fantastic comment; we are very happy by reading this review and know that you found with us exactly what you deserved. Please do not hesitate to come back, we will be ready to offer you the best.!!

5

prettiness hotel i've stayed in gorgeous grounds,

Everyone

POOL.BEACH OF MY DREAMS LOTS OF CHAIRS AND UMBRELLAS LOVELY SPACIOUS LANAI OVERLOOKING THE POOL AND BEACH AND THIS WAS THEIR LEAST EXPENSIVE ROOM

By , from FT MYERS FL on Aug 11, 2017

Review comment responded on Aug 28, 2017

Dear Denise, Thank you very much of a fantastic review. We are so happy and pleased to know that you had a great time at our property. The mini bar is not included in the room, that's why its was locked. We also want to thank you for choosing Westin Puntacana as your Caribbean gateway. We look forward to welcome you near future.

3

disappointed

Everyone

I usually absolutely love the Westin. At least the ones in the states. This room was nice however, the sheets never got changed and the floors are all tile and were never swept or cleaned the 5 days i stayed. The mini bar remained locked until the last day of my stay when a guy came by to do inventory. They ran out of wash cloths 2 days. Since the hotel sits very close to the beach and lots of trees, there were lots of centipedes crawling around everywhere. It was not kid friendly, the san juan mall was horrible. It was more like a flea market, and there were a few free things the hotel offered but they dont make it known or tell you. You kinda just find it on your own. The pool was great, and the room service food was awesome.

By on Aug 10, 2017

Review comment responded on Aug 28, 2017

Dear DeDe, We really appreciated you have taken a minute of your value time to share your experience with us. We are sorry for not meeting your total expectations; we are taking care of this feedback and specific areas you mentioned here. We are glad that you liked the pool and the room service among other things. We would love to get another chance to have you stay at The Westin Puntacana Resort & Club and show you our true hospitality!

5
Everyone

Great hotel for families. The food was good, not great, but we didn't feel the runaway from the hotel for every meal. Only negative: 20$ taxi one way. The hotel was less than 2 miles from the airport. Hotel really should have had a shuttle.

By on Jul 29, 2017

Review comment responded on Aug 11, 2017

Der Anonymous, Thank you very much for taking the time to share your comments with us. We always care about our valued guests and read carefully every comment to follow up with the proper department. Please come back soon and we will be more than happy to welcome you again.

5

nice resort on the beach

Everyone

Loved my experience. Always order room service breakfasts on vacation - food was good, no long wait. Pool and amenities were great.

By , from Long Beach, CA on Jun 24, 2017

Review comment responded on Aug 11, 2017

Dear Linda, We would like to thank you for posting a nice comment about your first visit to our resort, we are proud of ourselves to know that we received the excellence service that you deserve, and the staff and facilities exceeded your expectations. Please come back soon and we will be more than happy to welcome you again.

5

clean and view

Everyone

very clean and nice hotel, all the room facing the ocean. we had great view looking at the ocean and pool, Walking in to lobby had a breath taking view of palm tree. beautiful hotel over all

By on May 26, 2017

4
Couples

very relaxing beautiful place to go to, the only reason i didn't give it a 5 star rating is becouse they should be more spacific on dinning and have a better viarity of food at a reasonable price other than that everything was great

By on May 22, 2017

5

beautiful

Everyone
They had dance lessons in the hut From the hot tub Lobby Beach

Our stay was perfect. The food is delicious. The pools are clean, the perfect temperature, and weren't ever too crowded even with a convention going on. The staff were extremely helpful and friendly. The beach was clean, they offer volleyball, hammocks, and food service. They have books to borrow, a ping pong table, and a little play ground and game room for kids. I really can't think of anything they are missing. The free shuttle will take you to restaurants and a nature reserve that I highly recommend checking out. It is free for anyone staying at the Westin :) The most important part of my review is that we met people from other resorts and saw some for ourselves and the Westin was the best one and we had none of the issues we heard the people from other resorts complain of.

By , from indiana on May 15, 2017

5
Everyone

It was great employees were geanourse and respectful and very helpful

By on Apr 4, 2017