Property was beautiful, staff was fantastic. We will be going back.
The water park was amazing, hotel was very clean, staff members were very polity, the room was excellent! I would change a little the food, it was not bad but more variety. Overall 9/10
Beautiful property. Everything was well kept clean and organized
I like that they have a Gim with excellent staff Alexis, Elanny, Juan. It have a Hair Dresser too, Bella super good. I love all the staff attention. I wish I could stay there 1 month...the music has to be like the Queen music, do not follow what the World wanted to impose. Thank you. God bless ...
It was a huge property so the train shuttle was great! Everyone was very nice and helpful and the resort was super clean. The only complaint we had was the food, but it’s usually always not so great at these all inclusive resorts so we weren’t really shocked .
The property is kept very clean, staff are friendly, courteous and helpful. My check in process was unpleasant, I had an early flight arrived at the resort by noon. I was aware that check in isn’t till 3PM, I was told they would let us check in earlier so we had lunch and came back to the check in ...
This place is huge and beautiful. A true tropical paradise. Food and drinks were abundant and great. The staff was very friendly and helpful at all times. I definitely recommend this resort. Five stars.
The customer service surpassed our expectations! Friendliness from all was great! The only disappointment was the excercise facility-most machines were not functioning (only 2 treadmills).
The hotel is big and beautiful. Even though I did not used most of them It has many amenities. The staff was very kind and welcoming. The room was clean and equipped.
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