The staff was great and this property is great. I wish they would have more seafood on the menu. other than that i will stay here again for sure.
I like everything it was very clean and the staff very friendly the only thing didn’t like was the store it was only one person to run it
The room was full of mold,the room smell humidity
Awesome vibe! We love the staff! Very very friendly, approachable and accommodating! Specially Martha ❤️
The bed sheets aren’t clean and they don’t clean well, lots of bugs
This is our third time at this resort and our firth time t the DR. Under the present circumstances be aware that everything is closed including the small shops in the resort. The service was still awesome!!!!! On a positive note.......no will no problem finding a good spot to relax around the pool.
the place is a very nice resort for relaxation. if you want to relax, with pool, beach and low key this is the place, if you require fine dinning this is not the place. the food is low key. the restaurants menu are limited and a fair c rating. this is not the place for good food its ok food. not enough night entertainment, music, etc, etc...the grounds are very nice and the staff is there to help you and make your stay great. the rooms are very nice and clean. the air conditioning is the best. a great place to relax and do nothing.....
The best hotel I have stayed. Great staff, great food. It was worth it
The property and the staff were outstanding. We enjoyed our week and would recommend the privilege upgrade.
Excellent service,good staff,all problema solved..
There are a ton of food selections and variety across the resort property. Lovely beach area, minus the washed up seaweed. I would highly recommend coming here to try out the different pool bars and regular bars they have!
Very clean and nice kept. They should take it easy with the sale of they time shear programs and not be too pushie
The layout everything was a convenient everything was walking distance
Cabeza de Toro Beach is a short stroll from Catalonia Royal Bavaro - Adults Only - All Inclusive, and other popular attractions like Bavaro Lagoon are within a couple of miles (3 km). This 255-room, 4.5-star property has 2 outdoor pools along with a private beach and a golf course.
There are multiple options for onsite dining with 6 restaurants, including THALASSA, which specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner, and CATA TAPA with its pool views. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
The 255 rooms have an array of amenities, including furnished balconies, free minibar items, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include ceiling fans, safes, and phones.
Catalonia Royal Bavaro - Adults Only - All Inclusive features a private beach, a golf course, and a full-service spa. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this adults-only property include 2 outdoor pools, a nightclub, and a fitness center.
The staff was great and this property is great. I wish they would have more seafood on the menu. other than that i will stay here again for sure.
I like everything it was very clean and the staff very friendly the only thing didn’t like was the store it was only one person to run it
The room was full of mold,the room smell humidity
Dear Luis, Thank you very much for your comments, regarding your most recent stay with us. Let us apologize for not exceeding your expectations regarding the room assigned. Please allow us to comment that due to our tropical weather, humidity levels are high; therefore, we recommend our guests to keep the air conditioning on. Also, we would like to recommend that in the event that such a situation is repeated in your next accommodations, you can approach to our Guest Service team to express your disagreement, our staff will do everything possible to give you a solution. We will be delighted if you give us the opportunity to have you again as our guest, and let us pamper you in the way we like to treat our guests. Best Regards, Social Media Catalonia Royal Bavaro
Awesome vibe! We love the staff! Very very friendly, approachable and accommodating! Specially Martha ❤️
Dear Noel, It was a pleasure for us to welcome you to our resort. We would like to thank you for sharing your experience with us at Catalonia Royal Bavaro and we are glad that you enjoyed the services of our dedicated team members. We will be sharing your positive comments with my team so they know what a great job they are doing. Thank you again for your preference and we look forward to welcoming you back next year. Best regards, Social Media Catalonia Royal Bavaro
The bed sheets aren’t clean and they don’t clean well, lots of bugs
Dear Guest, Thanks for staying with us and for your review. We are sorry to read the situation you went though, our housekeeper is watching your comment and will check that her team is following the correct procedures in the room. Taking advantage of this opportunity, If you are in the hotel, please contact our Guest Service department. Our Guest Service team is always available to give the greatest assistance to our guests. In the case you are not here, we regret that you not had the confidence to approach us and express how you felt, it would have been a pleasure to serve you as you deserve. Regarding the bugs, we assure you that we proceed regularly with the fumigation of all areas of our hotel. However, we assure you that we will follow up on your comments, sharing them with the departments involved to, if necessary, increase the fumigation in the hotel. This is your home and we hope to welcome you back anytime soon. Best regards. Social Media Catalonia Royal Bavaro
This is our third time at this resort and our firth time t the DR. Under the present circumstances be aware that everything is closed including the small shops in the resort. The service was still awesome!!!!! On a positive note.......no will no problem finding a good spot to relax around the pool.
Dear Bill, Thank you for sharing your valued comments regarding your stay in Catalonia Royal Bavaro. We are thrilled to read that you loved your stay with us and that everything that you experience really created a positive impression. We are glad that we were able to provide you with the immaculate service that we are known for providing. Thank you for the comments, and we look forward to welcoming you back in the near future. Cordially, Social Media Catalonia Royal Bavaro
Dear guest, we are very sorry to receive this low score however by signing your contribution as anonymous we can not identify who you are or look for if there was any situation that caused you to qualify us in this way. I hope you would like to help us by sharing more information, we love receiving feedback and improving our service. Best regards.
Dear Guest, We would like to thank you very much for the time you took to share your feedback. Let us apologize for not exceeding your expectations. We are always ready to improve, and we remain at your disposal for any suggestions you may have for us. We hope to welcome you back to enjoy the improvements. Best regards.
Dear Guest, We thank you for the time you took to share your rating about your recent stay at Catalonia Royal Bavaro. It pleases us to know that you had an amazing time with us, enjoying our stunning resort. We are already looking forward to welcoming you again. Best regards.
the place is a very nice resort for relaxation. if you want to relax, with pool, beach and low key this is the place, if you require fine dinning this is not the place. the food is low key. the restaurants menu are limited and a fair c rating. this is not the place for good food its ok food. not enough night entertainment, music, etc, etc...the grounds are very nice and the staff is there to help you and make your stay great. the rooms are very nice and clean. the air conditioning is the best. a great place to relax and do nothing.....
Dear guest, Thank you very much for taking the time to share your experience, I regret reading that you have returned home with this taste in your mouth, taking advantage of this opportunity I would like to offer an apology for the inconveniences. I have to inform you that I have transmitted your comments to the departments involved with the sole purpose of reconsidering our actions and eliminating the areas of opportunity that cause inconvenience to our guests. Thank you very much for giving us the opportunity to serve you and although we know that trust in our chain has been lost, we hope you can return soon. Best regards.
Dear Guest, Thank you for the amazing review regarding your recent stay at Catalonia Royal Bavaro. It is wonderful to hear that you liked our excellent customer service. Thank you again for your outstanding feedback, and we look forward to welcoming you back to our resort the next time you visit us. Best regards, Social Media Catalonia Royal Bavaro