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Catalonia Royal Bavaro - Adults Only

4.5 star property
VIP Access

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Photo gallery for Catalonia Royal Bavaro - Adults Only

Aerial view
2 outdoor pools, sun loungers
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Privileged Duplex Suite & Swimming Pool | Living area | 32-inch LCD TV with cable channels, TV
Privileged Deluxe Junior Suite | Courtyard view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive

Explore the area

View in a map
Cabeza De Toro 1 Playas De Bavaro, Punta Cana
  • Place, Catalonia Caribe Golf Club
    ‪7 min walk‬
  • Place, Cabeza de Toro Beach
    ‪16 min walk‬
  • Place, Bavaro Lagoon
    ‪4 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premium Junior Suite

Premium Junior Suite | Free minibar items, in-room safe, blackout drapes, iron/ironing board

Premium Junior Suite

8.0 out of 10
Very good
(33 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privileged Deluxe & Swimming Pool

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Privileged Deluxe & Swimming Pool

8.6 out of 10
Excellent
(18 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privileged Romance Deluxe Junior Suite

Privileged Romance Deluxe Junior Suite | Free minibar items, in-room safe, blackout drapes, iron/ironing board

Privileged Romance Deluxe Junior Suite

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite

Free minibar items, in-room safe, blackout drapes, iron/ironing board

Superior Junior Suite

8.6 out of 10
Excellent
(150 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privileged Deluxe Junior Suite

Privileged Deluxe Junior Suite | Free minibar items, in-room safe, blackout drapes, iron/ironing board

Privileged Deluxe Junior Suite

8.4 out of 10
Very good
(29 reviews)
  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Privileged Duplex Suite & Swimming Pool

Privileged Duplex Suite & Swimming Pool | Free minibar items, in-room safe, blackout drapes, iron/ironing board

Privileged Duplex Suite & Swimming Pool

7.8 out of 10
Good
(9 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Punta Cana

Located 1 mi (1.6 km) from Cabeza de Toro Beach, Catalonia Royal Bavaro - Adults Only is within a 15-minute drive of other popular attractions like Downtown Punta Cana. This 255-room, 4.5-star resort has 2 outdoor pools along with a private beach and a golf course.
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Catalonia Caribe Golf Club - 7 min walk - 0.4 miles
  • Cabeza de Toro Beach - 16 min walk - 0.9 miles
  • Bavaro Lagoon - 4 min drive - 1.1 miles
  • Dolphin Explorer - 6 min drive - 1.5 miles
  • Bavaro Beach - 24 min drive - 9.8 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪Windows Restaurant - ‬4 min drive
  • ‪The Cut - ‬3 min drive
  • ‪The Win - ‬8 min drive
  • ‪Italian Restaurant - ‬7 min drive
  • ‪Catalonia Bavaro Lobby Bar - ‬2 min walk

About this property

Catalonia Royal Bavaro - Adults Only

Catalonia Royal Bavaro - Adults Only features a private beach, a golf course, and a full-service spa. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this adults-only resort include 2 outdoor pools, a nightclub, and a gym.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include furnished balconies, free minibar items, and coffee makers.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach and complimentary bicycles. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alegria has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BLOVED
  • TAO CAT
  • THALASSA

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Billiards/pool table
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Nightclub
  • Piano
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Catalonia Bavaro Royal
Catalonia Royal Adults
Catalonia Royal Adults All Inclusive
Catalonia Royal Bavaro
Catalonia Royal Bavaro Adults
Catalonia Royal Bavaro All Inclusive
Royal Bavaro
Royal Bavaro Catalonia
Royal Catalonia Bavaro

Frequently asked questions

Are there all-inclusive rate plans at Catalonia Royal Bavaro - Adults Only?

Catalonia Royal Bavaro - Adults Only is an all-inclusive resort and rates come with buffet and à la carte meals plus many onsite activities. Activities include snorkeling, soccer, and tennis.

How much does it cost to stay at Catalonia Royal Bavaro - Adults Only?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Catalonia Royal Bavaro - Adults Only on Apr 26, 2026 start from $392, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Catalonia Royal Bavaro - Adults Only?

Catalonia Royal Bavaro - Adults Only provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see near Catalonia Royal Bavaro - Adults Only?

Based on positive ratings, guests enjoy the resort's beach location in Punta Cana, and it's within a short 19-minute walk of Cabeza de Toro Beach. You'll also find Downtown Punta Cana and Coco Bongo Punta Cana within a short drive.

Will I be able to park at Catalonia Royal Bavaro - Adults Only?

Yes, self parking is offered for free at the resort.

Is there a spa available at Catalonia Royal Bavaro - Adults Only?

Alegria is the resort's spa and services include beach massages, couples treatments, and aromatherapy.

Are there luxury amenities available at Catalonia Royal Bavaro - Adults Only?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a private beach, and beachside massages at this resort.

Does Catalonia Royal Bavaro - Adults Only feature a casino on the premises?

No, Catalonia Royal Bavaro - Adults Only doesn't have a casino.

Will I find an indoor pool at Catalonia Royal Bavaro - Adults Only?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What amenities will couples enjoy at Catalonia Royal Bavaro - Adults Only?

This adults-only resort offers many amenities for couples such as a private beach and some guestrooms include a private pool and a private hot tub.

Does Catalonia Royal Bavaro - Adults Only have a hot tub?

No, but this resort does have a sauna.

Does Catalonia Royal Bavaro - Adults Only have a restaurant with a breakfast menu?

Yes, Catalonia Royal Bavaro - Adults Only has 3 restaurants, and serves free buffet breakfast each morning.

Will Catalonia Royal Bavaro - Adults Only allow pets to stay free of charge?

No, pets aren't allowed at Catalonia Royal Bavaro - Adults Only.

Does Catalonia Royal Bavaro - Adults Only have connecting rooms available?

No, there aren't connecting guestrooms at this resort.

How close is the airport from Catalonia Royal Bavaro - Adults Only?

The closest major airport to Catalonia Royal Bavaro - Adults Only is Punta Cana Intl. Airport (PUJ), which is 10.1 mi away (25 minutes by car).

Can I book a room with a balcony at Catalonia Royal Bavaro - Adults Only?

Yes, every guestroom at Catalonia Royal Bavaro - Adults Only comes with a furnished balcony and some offer garden and pool views.

Does Catalonia Royal Bavaro - Adults Only have a wedding venue?

There are wedding services available at Catalonia Royal Bavaro - Adults Only if that's in your vacation plans.

Catalonia Royal Bavaro - Adults Only Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1079 out of 2053 reviews
Rating 8 - Good. 481 out of 2053 reviews
Rating 6 - Okay. 255 out of 2053 reviews
Rating 4 - Poor. 129 out of 2053 reviews
Rating 2 - Terrible. 109 out of 2053 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Ronald

Traveled with group
Liked: Cleanliness, property conditions & facilities
Staff was amazing, amenities were very clean, but our room was very rubdown compared to others in our group. Beach was lackluster due to winter seaweed everywhere. Food was 2/5 stars at most places. However the Italian Restaurant, Thalassa & Steakhouse were 4/5 stars for our group of 12. So much more to do on the family side of the resort. The entrance and lobby on the adult side did not feel special or all inclusive or make you exited. The family side entrance & lobby was gorgeous & impactful. Lots lots of selling on the beach so bring a book to not be bothered. We did 3 excursions and loved it all, but hands down La Hacienda was the best experience & pricing- even their picture package was awesome. All in all it was a great experience but the amazing staff are what make this place!
Lots of shade on the beach. Empty Chairs were hard to find.
Stayed 5 nights in Jan 2026

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was nice and very friendly. The food needs much improvement. We had a pool room, so we liked to sit around our pool and just have a drink or two. There were no liquor in your fridge. We asked for ice for the room at the front desk and never got any. We ended up having to take our ice bucket to a bar, tip the bartender to get ice. The lady cleaning our room was friendly and nice. We asked her for extra Coke Zero but she could only give us what she could. So for a couple of days we got two, but most of the time we got one and some time none. We also had a day with no water, so we couldn’t even brush our teeth. There were signs saying don’t drink the tap water. When I was asked by others, if we would ever return, I am sorry to say, but no.
Stayed 9 nights in Jan 2026

8/10 Good

Daylene

Stayed 7 nights in Jan 2026

10/10 Excellent

Nakesha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort.
Stayed 3 nights in Jan 2026

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Staff wonderful
Stayed 3 nights in Jan 2026

10/10 Excellent

Anita D

Stayed 6 nights in Jan 2026

10/10 Excellent

CLARESA

Stayed 5 nights in Jan 2026

10/10 Excellent

heather

Traveled with family
Liked: Cleanliness, amenities
I am here now and I love the adult side! The ambiance is great.. there was a gentleman playing sax and a female playing violin.. different nights but each an 1.5 hrs long during dinner.. they were enchanting.. the adult side is so laid back and relaxing...quiet atmosphere.. the adult pool closest to the lobby is packed. By the time i walked to breakfast at 715, 90% all the chairs were taken. They do a lot of activities during the day there and that bar was pretty good.. the housekeeper was great. She snuck in and left my husband extra beers in the frig, would empty the garbage regularly throughout the day, turn down service plus she had flowers decorating the room for me!! I had a great nap in the patio in my hammock.. had to ask to have them set it up but the day ut rained in the afternoon it was a perfect way to nap before returning to the beach! Yes there is seaweed.. but the men are out there at 630 ( i know cause I was there to watch the sunrise) cleaning everything up and then after truck came to haul it away.. then the snuck in right after lunch to do it again.. so when you walk in the water tjere is about 3 feet wide you walk through , then you're good.. I'll take that over snow any day! - bring a cup or buy 1 there! The provided cups are regular size but the will fill up your 24 Oz cup also so it limited the times back and kept it much colder.. the drinks melted quick in the sum! I can't wait to come back..
Stayed 4 nights in Jan 2026

10/10 Excellent

Philip, MISSISSAUGA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is trip #6 to Catalonia Royal Bavaro. We have found our forever resort. The staff makes it all special. Thank you team a million times over!
Stayed 9 nights in Jan 2026

10/10 Excellent

Morghan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was incredible. We had a great honeymoon with lots of good food and activities. Service was fast and staff was attentive
Stayed 6 nights in Jan 2026

8/10 Good

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room, blackout curtains were awesome, great and easy service. Our concierge help us out multiple times with orientation and our a la carte suppers.lots a tables available for breakfast and lunch, nice and quiet on the adult side. Also had lots of options for chairs at the beach shade or sun, there was sea weed at the beach but we were expecting it. Overall great quiet relax vacation.
Stayed 7 nights in Jan 2026

8/10 Good

Deidre

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was PHENOMENAL except for the card reader on our door. It locked us out once per day - 7 of the 8 days we were there. This was beyond frustrating by day 4, but it seems perhaps the door is a lemon as they weren’t able to fix it - though they definitely did try! Otherwise - we had an incredible experience. Staff, service, pools, beach, and drinks were all flawless!!
Stayed 8 nights in Dec 2025

10/10 Excellent

Brandon

Stayed 4 nights in Dec 2025

10/10 Excellent

Martina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very very clean, all the amenities are nice, food is great(in the right restaurants), ask for rum and fruit punch. Ur not going to regret it, best option for the price. I already plan on coming back for how amazing it was.
Stayed 4 nights in Jan 2026

2/10 Terrible

Stella De La

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
COCKROACHES. MISMANAGEMENT. MANIPULATED REVIEWS. When we arrived at the resort, shortly after settling in, we found cockroaches in our room. We immediately complained and were moved another room. Unfortunately, the problem followed us, and this time we found cockroaches in the shower. After multiple ignored complaints, we went to the main office to speak with a manager. We were told he would help us, but he never showed up. Only after three nights of repeated complaints we were finally moved into the suite that we had originally booked and paid for to begin with! Management showed zero urgency or accountability. Once they had our money, they simply did not care. To make matters worse, a staff member later approached us and asked if we were enjoying our stay and requested a review. After scanning a QR code, she took my phone and selected FIVE STAR ratings across all categories without my permission, then encouraged me to submit the review. We also spoke with other guests who confirmed they had cockroaches in their rooms as well. This hotel appears far more focused on manipulating reviews and making money than giving people the experience they paid for.
Stayed 5 nights in Dec 2025

6/10 Okay

Edward

Liked: Cleanliness, amenities
Room needed updated electrical and AC systems. Adequate food and restaurants but cats and dogs roaming the grounds made for unhealthy eating environment. Beautiful pools and palm tree beach area were enjoyable but good luck finding a poolside lounge chair
Stayed 7 nights in Jan 2026

8/10 Good

Nithya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Catalonia Royal Bavaro is a beautiful resort with lots of restaurants and amenities. I chose a privileged room for the added perks, but aside from the closer distance to the beach, we didn’t take advantage of any of the perks (discounts on spa/dinners). The room itself was large and spacious, but not well lit. The location may have been shaded, but the lighting inside was very dim. The beach was full of pretty palm trees which provided a lot of shade, but there was quite a bit of seaweed along the shore. We explored the family resort for more dining options and the beach/pool. The family buffet had excellent variety for dinner. Tao Cat and Bloved had tasty options for meals, but Sorrento’s pizza was not very flavorful. The NYE buffet at Thalassa had delicious variety as well. The employees including bellhops, servers, and security personnel were welcoming, friendly, and attentive! They care about providing the best service. We requested late check out which was included in our reservation based on availability. We asked the night before and were told to check the day of check out. We then called the morning of check out and were asked to come to the lobby which was a bit of a walk from our room. When we arrived, we were told we could not check out an hour late. We understand limited availability especially around the holidays, but were frustrated that we weren’t simply told “no” when we called. Aside from front desk difficulties, we had a wonderful stay!
Stayed 4 nights in Dec 2025

4/10 Poor

Francisco Lozada

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
So we were here for 5 days me and my 2 friends stayed in 2 rooms here. After the first day one of the rooms air conditioner was stuck on freezing and there was no way to fix it, then there was no hot water for the remainder of the stay, this resulted in me being sick on my second to last and last day. Most of the food was not good/cold. Most of the staff were unhelpful and rude. At the restaurants my friends asked for water multiple times and the wait staff never brought anything. They were also overall just unfriendly with the exception of the staff in the lobby/front desk. Also this was advertised as an adults only resort however that isn’t entirely true there is a connected adults only part of the resort so we were still bumping into children which is what we tried to avoid by booking an adult only. They had a lot of on resort events but most of the ones we tried to go to didn’t happen. (Mainly the ones during the day) We also ran into the problem where certain vendors would run out of stuff for example the coffee shop would be out of key ingredients. There were 2 restaurants that were really good and the resort itself was beautiful. The pools were nice and there was enough places to swim in the ocean, with complementary Kayaking, Windsurfing, and Paddleboarding. The nightclub was cool a couple hours into it being opened and the coffee shop was pretty good. There were plenty of bars and overall the drinks were really good and the Bartenders were able to make most drinks.
Stayed 4 nights in Jan 2026

8/10 Good

Stacie

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff was friendly. Food was delicious.
Stayed 7 nights in Jan 2026

10/10 Excellent

Paidra

Traveled with partner
Liked: Cleanliness, amenities
The pool was amazing, Staff was absolutely wonderful we loved all of them so personable and friend’y
Stayed 6 nights in Jan 2026

6/10 Okay

Renee

Traveled with partner
Liked: Cleanliness
food quality was not very good and the rooms need maintained better. we had a private pool and the water was ice cold. the toilets, bathtub, air conditioning, and resort website barely worked. the liquor choices are ok, you have to pay extra for middle-line stuff like jack daniels. you will constantly be harassed on the beach to buy something and we saw someone steal a pair of airpods from someone staying at the resort (was not a resort worker). the actual resort workers are extremely friendly and do their best to help you have a good time. this was not what my fiancé and i expected, we were in cancun 6mo ago and it was better and cheaper. the resort itself is beautiful but some of the amenities and food/alcohol choices need to be updated.
Stayed 7 nights in Jan 2026

10/10 Excellent

Viktor

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was amazing! Food was pretty good specially the dinners. Watch out for the tour sellers on the beach once you give them your money and you want to change something its not the easiest thing to do on the other hand they are much cheaper than the guys in the hotel for scuba diving hotel asked for $220 and the beach people did it for $150. Everything outside the resort seems very scratchy but all the people were nice and everybody was safe. Will definitely go back
Stayed 6 nights in Jan 2026

4/10 Poor

Charles

Traveled with partner
Liked: Cleanliness, property conditions & facilities
First thing off the plane I was rob of 150 by being told it was for excursions for me and my wife then lied that the guy that grab our bags for amrstar group would get us to our resort only to give him 35 bucks and he dropped us off at end of airport were I was charged 35 to be taken to the resort. Then after getting there and explaining to my reap he told me he would get my money back the next morning only to be tricked into doing a time share tour with the other place with them and still only received 100 of my money and a coupon book all in all please take you'll time and don't trust these people we go there to enjoy what little time we have and spend our money on what we want to do not to be took advantage of. I won't be returning back there anymore
Stayed 4 nights in Dec 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean never saw who was responsible for our room
Stayed 3 nights in Dec 2025

4/10 Poor

Shayla

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is beautiful, but if you are looking for a beach front resort- this isn’t it. The beach is tiny and full of seaweed and debris. Plus, there’s never enough lawn chairs for the guests. There is very little entertainment besides yoga, swim aerobics and maybe a singer in the evening. We only got to try 3 restaurants because all the other ones were booked our entire stay. Room service food is horrible. There are no places to get snacks except a food truck with limited hours. Some of the staff were very nice but half were rude. There’s never a vacation vibe going around the pool with upbeat music. It’s silent most of the time. Food is mid in the restaurants- wine is extra. Drinks were mid too. They also were not accommodating at all when our flight was canceled and we had to push our arrival back a day. They said there was no manager on duty until Monday and the policy was to cancel our entire trip to be a no show. Thankfully Expedia stepped in on that one.
Stayed 4 nights in Dec 2025

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