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Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5.0 star property
VIP Access

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Photo gallery for Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Creator video - submitted by Blonde Travel
7 restaurants, breakfast, lunch, dinner served; international cuisine
Couples treatment rooms, sauna, hot tub, steam room, hot springs
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included

Explore the area

View in a map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Place, Juanillo Beach
    ‪9 min walk‬
  • Place, Punta Cana Beach
    ‪10 min drive‬
  • Place, Bavaro Beach
    ‪45 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Resort View Junior Suite King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Resort View Junior Suite King

10.0 out of 10
Exceptional
(11 reviews)
  • Resort view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean View One Bedroom Grand Master Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Ocean View One Bedroom Grand Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1348 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club One Bedroom Master Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club One Bedroom Master Suite

10.0 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Double

View from room

Club Ocean Front Junior Suite Double

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite King | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Ocean Front Junior Suite King

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Swim Up King

Club Ocean Front Junior Suite Swim Up King | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Ocean Front Junior Suite Swim Up King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Up Double

View from room

Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up King

Junior Suite Swim Up King | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Swim Up King

9.4 out of 10
Exceptional
(6 reviews)
  • Resort view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean View Junior Suite Double

Club Ocean View Junior Suite Double | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Ocean View Junior Suite Double

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean View Junior Suite King

Club Ocean View Junior Suite King | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Ocean View Junior Suite King

9.2 out of 10
Wonderful
(18 reviews)
  • Ocean view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Swim Up Double

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Junior Suite Swim Up King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Junior Suite Swim Up King

10.0 out of 10
Exceptional
(5 reviews)
  • Resort view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Ocean View Junior Suite Double

8.6 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Ocean View Junior Suite King

9.4 out of 10
Exceptional
(20 reviews)
  • Ocean view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Junior Suite Double | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Double

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite King

9.8 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Swim Up Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club One Bedroom Master Swim Up Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Suite, 1 Bedroom, Ocean View (Master, Club) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Punta Cana

Located within a leisurely stroll of Juanillo Beach, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is within a few miles (5 km) of El Dorado Water Park. This 375-room, 5-star property has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Juanillo Beach - 9 min walk - 0.5 miles
  • Punta Cana Beach - 10 min drive - 4.3 miles
  • Cabeza de Toro Beach - 43 min drive - 17.1 miles
  • Los Corales Beach - 44 min drive - 19.6 miles
  • Bavaro Beach - 45 min drive - 18.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 19 min drive

Restaurants

  • ‪Punch Bar - ‬13 min walk
  • ‪Coco Cafe - ‬12 min walk
  • ‪The Chinola - ‬8 min walk
  • ‪Seaside Grill - ‬13 min walk
  • ‪Waves Grill - ‬7 min walk

About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive features a private beach, a full-service spa, and 3 outdoor pools. Free valet parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only property include a free water park, a lazy river, and a 24-hour gym.
Guests can expect to find flat-screen TVs with cable channels. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free minibar items, balconies, and iPod docks are also available.
A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Larimar Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Brandos
  • Journeys
  • Shutters Beachside
  • The Pier
  • Waves

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business center
  • Conference center (15,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • Elevator

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Frequently asked questions

Is a free cancellation option available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive on Mar 26, 2026 start from 783.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

This property is located in Punta Cana, just steps from Juanillo Beach. You'll also find Punta Cana Beach and Scape Park within a short drive.

Will I be able to park at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yes, valet parking is offered for free at the all-inclusive property. Electric car charging is also available for guests.

Is there a spa available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Larimar Spa is the property's spa and services include Swedish massages, prenatal massages, hydrotherapy, and couples treatments.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a casino on the premises?

No, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive doesn't have a casino.

Is there an indoor pool at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and a hot tub.

What will couples enjoy most about a stay at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

This adults-only all-inclusive property offers plenty of amenities for couples including a private beach, a beach bar, and 3 outdoor pools.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive has 7 restaurants, and serves breakfast for a surcharge.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive though service animals are welcome.

Are there connecting rooms at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How close is the airport from Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

The closest major airport to Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is Punta Cana Intl. Airport (PUJ), which is 8.4 mi away (19 minutes by car).

Can I book a room with a balcony at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Yes, every guestroom at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive host weddings?

There are wedding services available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive if that's in your vacation plans.

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 844 out of 1000 reviews
Rating 8 - Good. 94 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food option with a great quality given the size of the resort. Excellent hôtel!
Stayed 7 nights in Nov 2025

10/10 Excellent

Oran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Clean, beautiful hotel with good food.
Stayed 6 nights in Nov 2025

10/10 Excellent

Nathan

Stayed 4 nights in Nov 2025

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay in this hotel! The food and drinks are on a extraordinary level and the stuff is super friendly and does a perfect service. There’s really not much to do better, maybe not to cool down the indoor bars/restaurants too much ;)
Stayed 7 nights in Nov 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous pools. Club amenities were very nice. Staff was friendly. Food was delicious.
Stayed 4 nights in Nov 2025

10/10 Excellent

Cezar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room, staff and amenities everything was perfect. We already planned for another trip.
Stayed 3 nights in Nov 2025

10/10 Excellent

MARIO

Stayed 1 night in Nov 2025

10/10 Excellent

Danay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort, the food is spectacularly delicious, the installation is kept clean.
Stayed 7 nights in Sep 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was great> If you are looking for quite relaxing vacation it is perfect. Food was the best for all inclusive resort. Rooms very clean and the grounds are very well maintained. Staff was great. I would not hesitate going back. If you are looking for a lot of night life not much going on but relaxing and perfect for what we were looking for
Stayed 7 nights in Nov 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent! Staff was super friendly and tentative. Swim up room was perfect!
Stayed 5 nights in Nov 2025

8/10 Good

Luke

Stayed 5 nights in Nov 2025

6/10 Okay

Rajender

Stayed 4 nights in Nov 2025

8/10 Good

Jose, Sun valley

Stayed 4 nights in Nov 2025

10/10 Excellent

Arti

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are large modern and spotless The restaurants were very good, especially the option for some to get alacarte breakfast The Indian restaurant was a cherry on top. recommend vegetarians to o definitely try it The staff were super helpful A special shout out to Esteban for helping when my spouse was not feeling great Shout out also to Stephan the chef at Chiron o restaurant for a delicious meal The concierge staff was a little less informative Having hammocks and swings in water similar to Cancun is highly desirable Thanks
Stayed 3 nights in Nov 2025

8/10 Good

Ahmed

Stayed 2 nights in Oct 2025

10/10 Excellent

Lizandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
clean room and great staff. Food is amazing
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very profeasional and theproperty very clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Anna

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional service
Stayed 5 nights in Nov 2025

10/10 Excellent

Marvin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredible. Room service was great. The hotel had a very nice vibe, but to me, the highlight was the food. I’ve been to multiple resorts in Cancun and Punta Cana, and Hyatt Zilara by far has the best food.
Stayed 5 nights in Nov 2025

10/10 Excellent

Rosanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent food excellent personal we enjoy everything I’m recommending this 5 star hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Rey

Liked: Cleanliness, amenities, property conditions & facilities
Todo fue bueno
Stayed 2 nights in Sep 2025

10/10 Excellent

Janie Marie

Liked: Cleanliness
Stayed 4 nights in Nov 2025

10/10 Excellent

Glacia

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and accommodating. Someone was always availableyo assit with whatever we needed. Our room was clean. The facilites were well kept. Very spacious and relaxing. Loved the open concept of the entire property. The beach was ok but due to the seaweed, I did not get in the water. Buffets had a good variety, except needed more vegan protein and desert options. Resort management should look into how to prepare i.e. tofu dishes or get a supplier for alternative vegan products, i.e. non-diary ice cream. The desert bar in general could use some work. Presentation was good but taste and texture were lacking. Overall would recommend.
Stayed 4 nights in Nov 2025

10/10 Excellent

Bradley Joe Gonzalez

Stayed 2 nights in Nov 2025

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