Occidental Punta Cana - All Inclusive Resort3.5 out of 5.0
Recent guest reviews
The hotel is well kept, staffs very friendly, room very spacious and night time entertainment is very good. The only set back I experience was the quality of the food and bar drinks. The costs for excursions was fairly reasonable.
My boyfriend and I stayed here for a relaxing get away. The view outside our room was beautiful. The food was good. Fresh fruit, variety of cuisines, flavorful dishes and tasty desserts. This resort had just the right amount of entertainment for me. Enough that you weren't bored but also not overwhelmed. They had nightly shows. The Michael Jackson Show was awesome. The night club had good music but a small crowd. The outdoor activities were nice. We did archery one of the days. The instructor Edgar was amazing. He was knowledgeable and also fun. We really enjoyed learning from him. The pool was very long and pretty but not deep. I will say the rooms could have been cleaner. The sheets and towels were ok but right when we walked in there was sand and dirt everywhere. Really just needed a good sweep. We also didn't get to enjoy the jacuzzi because something was wrong with the water pressure. Domingo came to fix it and was very nice and accommodating. He explained what was wrong and how long it would to take to fix. I'm sure he would of had it up and running for us but we had plans and couldn't stay in the room. We also had problems with the AC the last night and it took 3 calls to get someone to fix it at 2 am. We know its busy and a lot of people call for maintenance but we would of appreciated a call back saying the wait was going to be longer or being told a more realistic wait time to begin with. I would also advise to do your souvenir shopping in the gift shop in the main lobby not the shopping center. The main lobby store had very nice items and good prices. The shopping center had some nice items but you have to haggle for the prices. Worth it for unique pieces not worth it for common souvenirs. Booking excursions from the resort was simple and they had a wide variety of excursions and representatives available. In general the staff were all so kind, eager to serve you and smiling. The bartenders were entertaining. Geter from the beach club always greeted us with a big smile. He made sure you were taken care off. We also got amazing massages the first night. We called the spa and they took us right away. My boyfriend actually slipped on the wet tile outside the spa right before our massages and cut his elbow. The ladies gave him supplies to clean the wound and helped him bandage it so he could enjoy his massage. They were awesome. Overall we enjoyed our stay.
Loves this resort. Everything was amazing. The food was great. Especially at the steakhouse restaurant! Only thing I didn't like was the fact that the beach had so much seaweed. I would definitely stay again!
Stayed here with 8 friends aged 21-28. Swimming pools are HUGE! Plenty of bars dotted around the resort to grab at a drink at any time. The beach is also amazing, crystal clear water and white sand. The evening entertainment is AWESOME! I have seen 'Thriller' at 'The Lion King' in the West End and the performances at the hotel were not far off from that; just on obviously a slightly more budgeted scale. The resort is located about a 10 minute walk from a strip which contains quite a few bars, clubs and fast food places to eat, so it's a decent night out and saves you having to pay $70 odd to get into Coco Bongo miles away. The staff in the hotel speak very little English so communication can be difficult sometimes; it definitely helps if you know a little Spanish! The staff also need to work on being a bit more friendly and polite. But overall, very good holiday and I'd stay here again.
Fun with friends and family!! I definitely would recommend this for couples who want to relax, if looking to party as young adults I suggest to go somewhere else for the young and single people. Overall it was a wonderful experience
Our kids loved participating in the Lion King Mini show that the Kids Club puts on. Thanks to Esperanza, Cuchy, Genesis, and most importantly Cerna for their awesome service and spectacular care of our children. Our vacation wouldn't have been the same without them!
We stayed with multiple friends at the First Club. No top shelf alcohol although it is advertised, we couldn't sit together at any restaurants even though we made reservations, unfriendly staff, no servers at the pool or beach, and worst of all 4 members of our group had to go to the hospital upon returning having SALMONELLA and E. COLI!!!! If you value your health then do not go here...
I visited this place the week of June 11th. I stayed for 7days with my mom. Upon stepping out our cab, all I could see was the glossiest floors EVER!!! The lobby of this place is Immaculate. It was so clean and pretty, and over exceeded what I was going to expect. once you pass the lobby, you are greeted by palm trees, the bluest pool waters , It was like stepping into paradise. THIS PLACE IS NICE!!!! the bar in the pool, the Jacuzzis, in front of every building there was a pool. There was no complaining of lack of pool space. We stayed in a two bedroom suite. The bedroom was spacious and because we had bottom floors facing the pool, we had easy access at our front door. The staff was the best. They were very pleasant, accommodating and went above and beyond to make sure my mom had a great time there. Lilin the guest service guy was completely a gem! He really took care of us. what ever we wanted we made sure we had. The servers at the restaurants were great. Martin, Vladimir, Solanily, the bar maid Lilly the sweetest little thing. Her smile was infectious. Frantz the building attendant at #23 Oh let me not forget Ramon!! My golf cart driver. He helped us get a great room, when the mistakenly gave us a single bed room. He was there to take us around the resort because my mom uses a cane to walk. These guys were the BEST We had the best 7 days there and will definitely come back!
Worst service ever. Lazy staff. Really awful. Duped into a timeshare presentation with pushy sales team, food is dreadful drinks are dreadful. If you've travelled to Cancun don't come here as it doesn't compare with the service and food there😩
Loved our view of the pool, we were right in the middle of the resort close to everything, we could watch shows from our balcony, stocked fridge everyday. If only we could get rid of mosquitos. Take bug spray.
- Free breakfast
- Free parking
- Onsite dining
Located in Bavaro, Occidental Punta Cana - All Inclusive Resort is 1.5 mi (2.4 km) from White Sands Golf Course and within a 10-minute drive of Manati Park Bavaro. This 852-room, 3.5-star resort has 3 outdoor pools along with a marina and a full-service spa. It's on the beach and also near Iberostar Golf Course and Cocotal Golf and Country Club.
Free breakfast is included with your stay. There are ample dining options with 10 onsite restaurants, including La Taqueria, which specializes in Mexican cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the 3 coffee shops/cafés.
All of Occidental Punta Cana - All Inclusive Resort's 852 rooms are air-conditioned and have an array of amenities, including balconies, sofa beds, and refrigerators. Guests can expect WiFi and 32-inch TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers. Minibars, coffee makers, and free bottled water are also standard.
Occidental Punta Cana - All Inclusive Resort features a marina, a full-service spa, and 3 outdoor pools. You can take advantage of free parking, along with a free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, a children's pool, and a fitness center.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 1264 reviews