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Recent guest reviews

Beautiful property and friendly staff

En lo particular …perder todo un medio día de nuestras vacaciones escuchando a gente que quería vendernos un paquete vacacional….

Nice cleanliness and great drink sabor.

I love it. The location, the beach and everything is beautiful.

I liked the staff that worked at the hotel. All were very nice and helpful. Late night shows were very nice, pool area were big and fun. The nightclub was closed so that was bad news. I was hoping to go to the nightclub during my stay there. The food was average at the buffet. You need to make a line and wait about 30-45 minutes to sit with 1 staff person to make an appointment at a nice restaurant. It seems time consuming when you have limited time at a hotel. A better method to make reservations or another employee to help would make the experience better. Otherwise beach was in front of hotel. No umbrellas so you have to look for shade. Overall the hotel was nice with minor set backs.

Beautiful place,!!!!! Everything was perfect,, I’m in love with this resort

Positive: clean and comfortable. Staff was pleasant and accomodating. Beautiful setting. Will definitely come again. Negative: lack of hot water, bland dining options in buffet and specialty restaurants.

Great view, great food , great service

I don't like almost everything except pizza on 2nd floor

Hotel is excellent overall

From the beginning when you arrive everyone is at the hotel is freandly and the place is beautiful.

Each Friday at 12 pm hundreds of Dominicans take over the pools and restaurants until 12 pm on Sunday. After Sunday it's a beautiful resort. I won't be back, 2 days out of 7 it is a crazy party, No thanks

I didn’t like the dinner at the Mexican restaurant due to really crappy presentation. The food looked like left overs instead of fresh food. The variety of food at the Buffett was very limited as well as the alcohol

The hotel and workers there are pervs. The food was absolutely disgusting and was the same every single day. It’s cold and dry. Absolutely do not recommend.

España Avenue, Bávaro Punta Cana La Altagracia

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Located within a 5-minute walk of Cortecito Beach, Occidental Punta Cana - All Inclusive is within a mile (2 km) of Princess Tower Casino Punta Cana. This 860-room, 4-star property welcomes guests with 3 outdoor pools, 11 restaurants, and free self parking.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10:30 AM. Enjoy the pool views at El Alcázar, one of 11 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

For entertainment, guests can enjoy plasma TVs. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers. Free minibar items, balconies, and sofa beds are also available.


Property features

At Occidental Punta Cana - All Inclusive, guests enjoy 3 outdoor pools, a nightclub, and a gym. There's free parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this all-inclusive property include outdoor tennis courts, free WiFi in public areas, and a conference center.

Room options

Family Junior Suite

1 King Bed | Sleeps 5

Junior Studio Suite, Oceanfront

1 King Bed | Sleeps 3

Superior Room (Deluxe)

1 King Bed | Sleeps 4

Superior Room (Royal Level)

1 King Bed | Sleeps 3

Guest reviews for Occidental Punta Cana - All Inclusive

Everyone (32) Couples (16) Family (22)
5
Family

Beautiful property and friendly staff

By on Jul 10, 2022

Review comment responded on Jul 14, 2022

Dear Christine, Thank you for choosing Occidental Punta Cana as your vacation destination and for your five-star rating of your experience with us. We are glad to have met your expectations to the fullest. We do appreciate your special mention to our beautiful facilities, atentive and professional staff. We hope to see you soon! Kind regards, Marcos Castillo General Director Occidental Punta Cana

3
Family

En lo particular …perder todo un medio día de nuestras vacaciones escuchando a gente que quería vendernos un paquete vacacional….

By on Jun 3, 2022

Review comment responded on Jun 9, 2022

Estimado Jose, Antes que nada, queremos agradecerle por el tiempo tomado en compartir como ha sido su experiencia en Occidental Punta Cana. Los comentarios de nuestros clientes son de suma importancia para nosotros ya que nos muestran con precisión aquellos aspectos que debemos prestar especial atención para continuar día a día mejorando la calidad en nuestros servicios. Transmitiremos sus observaciones con el departamento encargado para evitar situaciones similares y futuros inconvenientes a nuestros clientes. Esperamos tenerle de vuelta pronto para mostrarle nuestros cambios y demostrarle nuestro compromiso a la satisfacción de nuestros huéspedes. Fue un placer asistirle. Marcos Castillo Director General Occidental Punta Cana

5
Everyone

By on Apr 22, 2022

5
Family

Nice cleanliness and great drink sabor.

By on Apr 17, 2022

Review comment responded on May 11, 2022

Dear Pablo, Receive cordial greetings from the entire Occidental Punta Cana staff. Thank you for sharing this review with us and for highlighting great job perform from our Cleaning staff. At Occidental Punta Cana, we understand drinks are important aspects of our guests’ overall expérience, for that reason, we always try to provide our best option to our customers. we are glad to know that you have enjoyed them. We hope to have you back soon to show you our changes and demonstrate our commitment to our guests' satisfaction. Best regards, Marcos Castillo General Director Occidental Punta Cana

4
Everyone

I love it. The location, the beach and everything is beautiful.

By , from SAN JUAN on Apr 15, 2022

Review comment responded on May 11, 2022

Dear Diana, Thank you for taking the time to share your recent experience in Punta Cana. It is wonderful to know that you loved the Hotel facilities but above all the beautiful beach which it is one of our biggest attraction. We do hope to see you once again in a near future. Kind regards, Marcos Castillo General Director Occidental Punta Cana

4
Family

I liked the staff that worked at the hotel. All were very nice and helpful. Late night shows were very nice, pool area were big and fun. The nightclub was closed so that was bad news. I was hoping to go to the nightclub during my stay there. The food was average at the buffet. You need to make a line and wait about 30-45 minutes to sit with 1 staff person to make an appointment at a nice restaurant. It seems time consuming when you have limited time at a hotel. A better method to make reservations or another employee to help would make the experience better. Otherwise beach was in front of hotel. No umbrellas so you have to look for shade. Overall the hotel was nice with minor set backs.

By on Apr 12, 2022

Review comment responded on May 11, 2022

Dear Jennifer, Receive cordial greetings from the entire Occidental Punta Cana staff. We are pleased to read that you have been pleased in some respects. Regarding the negative point that you commented on, the necessary measures will be taken to improve the quality of our services. We hope to have you back soon to show you our changes and demonstrate our commitment to the satisfaction of our guests. Best regards, Marcos Castillo General Director Occidental Punta Cana

5
Friends

Beautiful place,!!!!! Everything was perfect,, I’m in love with this resort

By on Apr 10, 2022

Review comment responded on May 11, 2022

Dear Elzbieta, I would like to thank you for taking a moment to provide us with feedback regarding your recent stay at the Occidental Punta Cana. Your comments flatter us in such a way that they give us the necessary push to continue making an effort day by day in what we do. Every satisfied customer is a source of pride for us. We look forward to welcoming you in the future. Best regards, Marcos Castillo General Director Occidental Punta Cana

4
Family

Positive: clean and comfortable. Staff was pleasant and accomodating. Beautiful setting. Will definitely come again. Negative: lack of hot water, bland dining options in buffet and specialty restaurants.

By on Apr 3, 2022

Review comment responded on May 11, 2022

Dear Margaret, We would like to thank you for taking a moment to share with us your experience at Occidental Punta Cana. We are glad to read that you have been pleased in some respects. Regarding the negative point that you commented on, the necessary measures will be taken to improve the quality of our services. We hope to have you back soon to show you our changes and demonstrate our commitment to the satisfaction of our guests. Kind regards, Marcos Castillo General Director Occidental Punta Cana

5
Everyone

By on Feb 28, 2022

5
Everyone

Great view, great food , great service

By on Feb 27, 2022

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