Occidental Punta Cana - All Inclusive Resort3.5 out of 5.0
Recent guest reviews
The room itself was very dated, sliding glass door would not open. Two actual holes in wall, many others that had been patched up but not painted. No door knob on bathroom door, just an open hole. We were first club so we went and notified the first club of problems. They sent maintenance out at 10:30 pm to fix. The "fix" on the door made it so it would no longer lock. Not good being on a ground floor ocean front room. Again notified first club. Maintenance back out and "fixed" again but this time locking the door meant you had to leave the door about 2 inches open. Notified first club again and was told they would move us to a different room the next day. Unfortunately the next day the room they attempted to put us in was a garden room. Explained we paid for ocean front and that's what we wanted unless we were refunded. So they told us it would be another day until we could move rooms. The 3rd day came and we were able to move at 5:00 pm. That night we left our new room for dinner. Came back and large mirror near front door was on the floor. Attempted to use jacuzzi tub, tub would fill up but jets not working. First club notified maintenance again. Was told both would be fixed next day. Neither was, it took 2 days to hang mirror back up and jacuzzi tub was never fixed. Large tree blocking ocean view was promised to be trimmed but never was. Overall service in restaurants not good. Had to get our own drinks and silverware. Very disappointed, would not recommend or return.
Hotel was very nice and clean. Large resort with several pools, bars and restaurants. The food was excellent and always somewhere to eat and drink any time of the day. The nightly entertainment was great. The only thing we found as a downfall was that several of the restaurants weren't very well marked and staff wasn't very helpful in telling us what was what. We did not even know about the seafood restaurant until our last day. Overall though we enjoyed our stay.
Located in Bavaro, Occidental Punta Cana - All Inclusive Resort is within 2 miles (3 km) of sights such as Casino Diamante Punta Cana Grand and White Sands Golf Course. This 852-room, 3.5-star resort has 3 outdoor pools along with a marina and a full-service spa. It's on the beach and also near ChocoMuseo and Iberostar Golf Course.
Free breakfast is included with your stay. There are ample dining options with 10 onsite restaurants, including La Taqueria, which specializes in Mexican cuisine. Get a pick-me-up at the 3 coffee shops/cafés.
All of Occidental Punta Cana - All Inclusive Resort's 852 rooms are air-conditioned and have an array of amenities, including balconies, sofa beds, and refrigerators. Guests can expect WiFi and 32-inch TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers. Minibars, coffee makers, and free bottled water are also standard.
Occidental Punta Cana - All Inclusive Resort features a marina, a full-service spa, and 3 outdoor pools. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, a children's pool, and a fitness center.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 497 reviews