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Dreams Palm Beach Punta Cana - Luxury All Inclusive

4.0 out of 5.0

Recent guest reviews

Check in was 3pm arrived at 1pm room wasn't ready until 5:30 I was by my self and they gave me a room with 2 beds and I requested a king. Told me it would cost more to move rooms. My friends arrived after me a got a king and need 2 beds and was given a roller bed. The front desk people where very rude when you asked questions but the other staff was very helpful. Also check out was a nightmare the front desk call to ask what time to pick up bags and never showed up when we got to the check out out taxi was gone and they said that they don't work together and didn't know anything about helping us so once again had to go to a worker to get help.

Gorgeous grounds, excellent food, amazing staff, stunning pools, great activities, and a beach that is heavenly! A must visit if you are heading to Dominican Republic!!

Great place to stay! Highly recommend. The resort is very well maintained and clean. Restaurants are great. Staff very friendly. Loved the cafe.

The staff were really friendly and accommodating. Food was just OK. Had to wait at least an hour and a half at restaurants to get main entree. The beach and pools were great with lots of chairs and towels. Drinks were the best part of all. Hardly any wait at all, at the many bars. Casino was terrible. They had maybe 25 slot machines and if you wanted to cash out and move to another machine, you had to wait for a cash pay out.

Pros: food - portions, flavor &selection the beach - absolutely gorgeous Cons: everything else Customer service (horrible overall) - Everyone seemed to be in a bad mood and I overheard a group of workers talking outside of my room about how they disliked the guests and started sharing stories about them. Not professional. Room - dirty and hair from previous guests (switched rooms and had the same problem) I would not recommend this hotel and I've told several people and they vow not to visit. We can find a beautiful beach and food anywhere.

The staff and resort are great. The rooms need to be renovated we had issues with are safe,refigerator but those were fixed rightway.The food was good and the coco cafe was excellent.

Standard tropial view is a 3 out of 10 stars. I highly recommend getting the preferred room. Nicer rooms and better amenities such as an all adults pool/bar area

Great friendly staff, amazing food and lots of entertainment.

The staff was incredible. Made you really feel like you were their number one priority. Very friendly. Bring smal bills for tips. They aren't required but it was nice to tip a good server. They are all very attentive tip or not. I would highly recommend the western show. It was hilarious.

Fun hotel and staff was entertaining. Only negative is the lack of a/c in buffet area and lobby where most people congregate at night.

was a wonderful and rewarding experience 100% recommended

We spent a long weekend at this resort. We had one major issue with our stay and that was that the linens on our bed were dirty. We have a 12 month old baby and after she went to sleep we climbed into bed the first night only to find that the linens were sandy and smelled like body odor from previous guest(s). Since our baby was already asleep changing rooms was not an option. We were given clean sheets and changed the bed ourselves in the dark. The next day the hotel changed our room. The new room was clean and comfortable. The hotel staff was very accommodating and professional but unfortunately that alone cannot make up for the issue that we had the first night.

Great! Will recommend that you stay here every staff was amazing.. Going back in the summer! Can't wait!

The place was clean, the food was good, the staff was friendly. My only issue is how pushy the staff was in trying to get us to book another vacation with them, they actually called our room at 7AM in the morning about this. When we got there, they separated us from others in our group right away to try and talk us into upgrading to the preferred club. We wound up upgrading after haggling for awhile and were overall happy with upgrade. This included private pool and restaurant as well as wait service on the beach. Our air conditioning in our room was not very good. When I asked the front desk about this, they told me you cannot control your own air conditioning, which was a lie because others in our group were able to control theirs. I think the place was great, except for the room problem. Probably wouldn't go back there though.

The Dreams Resort was beautiful and the staff was incredibly friendly and helpful. The food was some of the best I've had at an all inclusive resort. The rooms were clean and service provided twice a day. A special Thanks to Rayber in Entertainment and Yina, our nightly waitress, for going above and beyond to make us feel welcome. My only wish would have been for more of a blue ocean beach but I think that has more to do with the side of the island we were on than anything.

IT WAS EXCELLENT: THE FOOD, THE SERVICE PEOPLE, ALL ALL STAF IS VERY VERY NICE AND KIND, TNKS TO ALL STAF FOR ALL YOUR ATENTION, WE HAVE A GREAT TRIP. AND WE HOPE BACK SOME DAY **DIVING IN THE POOL IS NOT TRUE YOU NEED BUY THE TRIP TO DIVING

Friendly staff, reasonably good food at the four restaurants. Comfortable rooms. Swimming pool was clean. Enough chairs. The only issue was the weeds at the beach. Too many. Ample sports activity. Typical pool side activities. So so night shows. Typical Caribbean drinks.Great coffee shop. Best feature were the staff -very friendly always smiling. Spa was ok.

This trip was for a friends wedding. I hoinestly have no complaints about this resorts. Good food Great Staff . Room service was prompt and courteous. I ask for a few bottles of water once and the brought a whole.

We have visited this hotel twice now and enjoyed each stay. Great Staff and service nice beaches and pool area. We would return again to this Hotel Chain and this location. Only down side, Evening shows and entertainment not as refined as the resorts in other location, like Mexico that has a better circuit of performers. Nice relaxing stay never the less. Enjoy.

Stayed one week and have to say this is one great place to stay. Resort is right sized that everything was within walking distance. The buffet is outstanding and the variety of restaurants are enough for you to sample a variety of foods for your weeks stay. Beach is a little sea weedy but bearable enough to enjoy a swim. Staff is just the best I have seen and you will make a friend of one because they are so friendly and personable. I would definitely go back .

Cabeza De Torro Punta Cana La Altagracia

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Dreams Palm Beach Punta Cana - Luxury All Inclusive places you next to Bavaro Lagoon and within a mile (2 km) of Dolphin Explorer. This 500-room, 4-star resort has 4 outdoor pools along with a full-service spa and a casino. It's on the beach and also near Catalonia Caribe Golf Club and Downtown Punta Cana.


Dining

Free hot/cold buffet breakfast is included with your stay. Relish the French cuisine at Bordeaux, one of 8 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

All of Dreams Palm Beach Punta Cana - Luxury All Inclusive's 500 air-conditioned rooms provide patios, minibars, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include free bottled water, ceiling fans, and safes.


Property features

Dreams Palm Beach Punta Cana - Luxury All Inclusive features a full-service spa, 4 outdoor pools, and a casino. If you drive, put free valet parking to good use. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this all-inclusive resort include a nightclub, a children's pool, and a fitness center.

Room options

Preferred Club Deluxe Jacuzzi Tropical View (King Bed)

King 1 | Sleeps 2

Preferred Club Deluxe Tropical View

Full 2 | King 1 | Sleeps 4

Preferred Club Deluxe Jacuzzi Ocean View (King Bed)

King 1 | Sleeps 2

Preferred Club Honeymoon Suite Jacuzzi Tropical View (King Bed)

King 1 | Sleeps 2

Guest reviews for Dreams Palm Beach Punta Cana - Luxury All Inclusive

Everyone (12) Couples (131) Family (85) Friends (31) Other (10)
3

not a friendly resort

Everyone

Check in was 3pm arrived at 1pm room wasn't ready until 5:30 I was by my self and they gave me a room with 2 beds and I requested a king. Told me it would cost more to move rooms. My friends arrived after me a got a king and need 2 beds and was given a roller bed. The front desk people where very rude when you asked questions but the other staff was very helpful. Also check out was a nightmare the front desk call to ask what time to pick up bags and never showed up when we got to the check out out taxi was gone and they said that they don't work together and didn't know anything about helping us so once again had to go to a worker to get help.

By , from new york on May 7, 2017

Review comment responded on May 12, 2017

Dear Antonio, We are glad to hear that our food and staff met your expectations and truly appreciate your feedback that will help us improve and keep providing the excellent service we are known for. I will be sharing your comment with the appropiate managers for evaluation in order to avoid future similar experiences. Hope you change your mind and visit us again as a chance to turn around your last experience. Warm regards,

5

perfection!!

Everyone
Welcoming entrance King bed room 2 Double bed room Beach

Gorgeous grounds, excellent food, amazing staff, stunning pools, great activities, and a beach that is heavenly! A must visit if you are heading to Dominican Republic!!

By , from New York, NY on Apr 18, 2017

Review comment responded on Apr 22, 2017

Dear Liz, Thank you very much for your feedback and choosing Dreams Palm Beach. We are glad to hear that you had a perfect stay with us and that our grounds, food, staff, pools, activities and beach met your expectations. Hope to welcome you again for another memorable vacation in the near future. Best regards,

5

nice resort, clean

Everyone

Great place to stay! Highly recommend. The resort is very well maintained and clean. Restaurants are great. Staff very friendly. Loved the cafe.

By on Feb 28, 2017

Review comment responded on Mar 3, 2017

Dear Stephanie M, Thank you for your review and choosing Dreams Palm Beach. We are truly pleased to know you had such an excellent experience and also that our staff service, restaurants and maintenance fullfilled your expectations. Looking forward to have you back soon. Best regards,

4

great hotel, right on the beach.

Everyone

The staff were really friendly and accommodating. Food was just OK. Had to wait at least an hour and a half at restaurants to get main entree. The beach and pools were great with lots of chairs and towels. Drinks were the best part of all. Hardly any wait at all, at the many bars. Casino was terrible. They had maybe 25 slot machines and if you wanted to cash out and move to another machine, you had to wait for a cash pay out.

By , from Iowa City, IA on Feb 22, 2017

Review comment responded on Feb 24, 2017

Dear Jenny, Thank you very much for your feedback and choosing Dreams Palm Beach. We are glad to know that our resort fullfilled your expectations in all the aspects, from the cleanliness to the staff service. Regarding the restaurants waiting time, it is something that we are working on to improve and are trying new strategies for this. Hope to have you back soon.

1

not returning

Everyone

Pros: food - portions, flavor &selection the beach - absolutely gorgeous Cons: everything else Customer service (horrible overall) - Everyone seemed to be in a bad mood and I overheard a group of workers talking outside of my room about how they disliked the guests and started sharing stories about them. Not professional. Room - dirty and hair from previous guests (switched rooms and had the same problem) I would not recommend this hotel and I've told several people and they vow not to visit. We can find a beautiful beach and food anywhere.

By on Dec 9, 2016

4

the staff is excellent

Everyone

The staff and resort are great. The rooms need to be renovated we had issues with are safe,refigerator but those were fixed rightway.The food was good and the coco cafe was excellent.

By , from Sycamore il on Nov 22, 2016

3

hotel is a little older. upgrade to preffered

Everyone

Standard tropial view is a 3 out of 10 stars. I highly recommend getting the preferred room. Nicer rooms and better amenities such as an all adults pool/bar area

By on Nov 16, 2016

5

excellence!

Everyone
My family

Great friendly staff, amazing food and lots of entertainment.

By , from connecticut on Sep 8, 2016

5

highly recommend this hotel. very family friendly.

Everyone

The staff was incredible. Made you really feel like you were their number one priority. Very friendly. Bring smal bills for tips. They aren't required but it was nice to tip a good server. They are all very attentive tip or not. I would highly recommend the western show. It was hilarious.

By , from Oregon on Aug 29, 2016

4

positive experience

Everyone

Fun hotel and staff was entertaining. Only negative is the lack of a/c in buffet area and lobby where most people congregate at night.

By , from Minneapolis on Aug 11, 2016