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Princess Family Club Riviera - All Inclusive

Property class: 5 and above

Choose dates to view prices

Photo gallery for Princess Family Club Riviera - All Inclusive

A resort with a swimming pool, palm trees, and modern architecture.
A hotel lobby with a patterned wall, a central chandelier, and large vases.
A long bar area with high, arched brick ceilings and multiple seating options.
A beach with palm trees, a thatched-roof structure, and a clear view of the ocean.
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪15 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪28 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Family Room (Club)

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room (Club)

7.6 out of 10
Good
(47 reviews)
  • 628 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room, Pool Access (Club)

A room with a glass wall overlooking a swimming pool and lounge chairs.

Family Room, Pool Access (Club)

8.0 out of 10
Very good
(17 reviews)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

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About the neighborhood

Playa del Carmen

Princess Family Club Riviera - All Inclusive is located within a mile (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). This 144-room, 5-star resort has 12 outdoor pools along with a full-service spa and a free water park.
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Quinta Avenida - 15 min drive - 5.7 miles
  • Playa del Carmen Main Beach - 15 min drive - 5.9 miles
  • Maroma Beach - 19 min drive - 8.7 miles
  • Xcaret Eco Theme Park - 28 min drive - 12.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬6 min walk
  • ‪Yucatán Main Restaurant - ‬13 min walk
  • ‪La Locanda - ‬8 min walk
  • ‪Buffet Riviera - ‬7 min walk

About this property

Princess Family Club Riviera - All Inclusive

Princess Family Club Riviera - All Inclusive features a full-service spa, 12 outdoor pools, and a free water park. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a nightclub, a children's pool, and a gym.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs and free toiletries. Other amenities include free minibar items, balconies or patios, and coffee makers.
6 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the resort. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Princess. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

A resort with multiple swimming pools, palm trees, and a view of the ocean.
Grand Riviera Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.2 out of 10, Very good, 4,671 reviews
$211 nightly
The price is $258
Oct 31 - Nov 1
Total with taxes and fees
Grand Riviera Princess - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet Family Club
  • La Vaquería
  • Mama Mía
  • Naranja
  • Verde

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27,254 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.13 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu

Frequently asked questions

Can I book all-inclusive options at Princess Family Club Riviera - All Inclusive ?

Princess Family Club Riviera - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Princess Family Club Riviera - All Inclusive ?

As of Oct 30, 2026, prices found for a 1-night stay for 2 adults at Princess Family Club Riviera - All Inclusive on Oct 31, 2026 start from $304, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Princess Family Club Riviera - All Inclusive ?

Princess Family Club Riviera - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do around Princess Family Club Riviera - All Inclusive ?

This resort is located in Playa del Carmen within a short 18-minute walk of Playa Xcalacoco. You'll also find El Camaleón Mayakoba Golf Course and Tres Rios Ecopark within a short drive.

Is parking available on site at Princess Family Club Riviera - All Inclusive ?

Yes, self parking is offered for free at the resort. Wheelchair-accessible parking is also available for guests.

Is there a spa at Princess Family Club Riviera - All Inclusive ?

Spa Princess is the resort's spa and services include deep-tissue massages, hot stone massages, body wraps, and aromatherapy.

Are there luxury amenities available at Princess Family Club Riviera - All Inclusive ?

Yes, guests can indulge in luxuries such as a free water park, 12 restaurants, and a beach bar at this resort.

Does Princess Family Club Riviera - All Inclusive have a casino?

No, Princess Family Club Riviera - All Inclusive doesn't have a casino.

Is there an indoor pool at Princess Family Club Riviera - All Inclusive ?

No, this resort doesn't have an indoor pool; however, there are 12 outdoor pools.

What do couples enjoy most about Princess Family Club Riviera - All Inclusive ?

This beachfront resort offers many amenities for couples such as a beach bar and 12 restaurants with some guestrooms featuring a private hot tub.

Does Princess Family Club Riviera - All Inclusive have a hot tub?

No, but all guestrooms at this resort have jetted bathtubs.

Does Princess Family Club Riviera - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Princess Family Club Riviera - All Inclusive has 12 restaurants, and serves free buffet breakfast each morning.

Will Princess Family Club Riviera - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Princess Family Club Riviera - All Inclusive .

Does Princess Family Club Riviera - All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this resort for your group or family vacation.

Where is the closest airport to Princess Family Club Riviera - All Inclusive ?

The closest major airport to Princess Family Club Riviera - All Inclusive is Cozumel Intl. Airport (CZM), which is 26 mi away (286 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.4 mi away.

Are there rooms with balconies that I can book at Princess Family Club Riviera - All Inclusive ?

Yes, every guestroom at Princess Family Club Riviera - All Inclusive comes with a balcony/patio and some offer garden and pool views.

Does Princess Family Club Riviera - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Princess Family Club Riviera - All Inclusive .

Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 386 out of 923 reviews
Rating 8 - Good. 269 out of 923 reviews
Rating 6 - Okay. 145 out of 923 reviews
Rating 4 - Poor. 67 out of 923 reviews
Rating 2 - Terrible. 56 out of 923 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place to go and family friendly!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly with everybody, the new renovations are amazing.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing the staff was friendly, the rooms, the pools, the resort as a whole was super clean!
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
I lost a bracelet and hotel was going to charge me $80. Thankfully they gave me a courtesy this time. Made everything right. Great staff!
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was not good
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and welcoming, we didn't like the fact that we couldn't enjoy the beach because of sea weeds and how awful it smelled. We also didn't like the fact that there were wild animals roaming the pool side area. Entertainment at nights was too short and the food at the buffet was same every day. Our son enjoyed the kids club.Overall not bad but not either.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We spent the week here and had a good time. Staff was great and very attentive thing. Rooms where clean. The food at the family buffet was hit or miss buts its typically very quiet. Loved the ice cream shop and the family club areas We never used the drop off kids club service One thing that I wish I knew going in as how the dinner reservation system worked being 72 hours open in advance the first 3 days you probably wont be able to book a restaurant just take that in mind when pre-booking any excursion. One improvement to the family club room I would make is to add something to make grip on the bottom of the family club rooms.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food options, beverage stations and pools were really excellent and so were the room and service staff supplying and cleaning them. The four year old wanted to go to the kids club once in the two weeks we stayed there but the 11 year old wasn’t excited about it. Not sure whether a little more advertisement and marketing of the activities would help. Otherwise we were quite happy with our experience.
Stayed 14 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst resort I’ve been too thus far. From the cleanliness, to the staff and the food. Couldn’t even get into one restaurant, reservations were booked since checking in which was pretty dumb to begin with since you needed a room number to make a reservation. Would never recommend this resort to anybody EVER! Waste of $2000 + to eat the same three buffets 5 days straight! Oh and let’s not forget no beach due to the seaweeds and that smell was unbearable! Felt bad for those who had rooms next to the beach! SMH
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great place to stay
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Amenities
Family club and swim out was amazing ! Best week in an all inclusive resort
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, delicious food and great pools
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family vacations....
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying in the Princess, all was amazing.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort for families. We were traveling with our grandchildren and they had a wonderful time
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grand riviera family club was amazing we had a blast
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend time with your family.
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was always friendly and helpful.
Stayed 8 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and awesome service
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 6 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is awesome, and the personnel were super friendly.
Stayed 12 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Food was great,
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Have nice for family vacation
Stayed 5 nights in Nov 2024

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