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Princess Family Club Riviera - All Inclusive

5.0 star property

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Photo gallery for Princess Family Club Riviera - All Inclusive

A restaurant interior with large pottery vases, hanging lights, and a grid-like ceiling structure.
A bar area with a circular counter, white chairs, and shelves stocked with bottles.
A hotel lobby with a patterned wall, a central chandelier, and large vases.
A beach with palm trees, a thatched-roof structure, and a clear view of the ocean.
A pool area with slides, lounge chairs, and palm trees.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Prolongación 5ta Avenida Mza 20 Lote 06, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa del Carmen Main Beach
    ‪15 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪27 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Family Room (Club)

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Family Room (Club)

7.6 out of 10
Good
(44 reviews)
  • 628 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room, Pool Access (Club)

A room with a glass wall overlooking a swimming pool and lounge chairs.

Family Room, Pool Access (Club)

8.2 out of 10
Very good
(16 reviews)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe with Garden View

  • Garden view
  • 592 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 592 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, iron/ironing board

Single Room Deluxe with Garden View

  • Garden view
  • 592 sq ft
  • Sleeps 3
  • Free WiFi

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Grand Sunset Princess - All Inclusive

Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.6 out of 10, Excellent, 446 reviews
$202 nightly
The price is $248
Jun 28 - Jun 29
Total with taxes and fees
Grand Sunset Princess - All Inclusive

About the neighborhood

Playa del Carmen

Princess Family Club Riviera - All Inclusive is located within a mile (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). This 144-room, 5-star resort welcomes business and leisure travelers with 12 outdoor pools, a full-service spa, and 12 restaurants.

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.1 miles
  • Quinta Avenida - 15 min drive - 5.7 miles
  • Playa del Carmen Main Beach - 15 min drive - 5.9 miles
  • Maroma Beach - 19 min drive - 8.7 miles
  • Xcaret Eco Theme Park - 27 min drive - 12.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Fresco Bar - ‬13 min walk
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪Yucatán Main Restaurant - ‬13 min walk
  • ‪Piano Bar - ‬20 min walk

About this property

Princess Family Club Riviera - All Inclusive

Guests of Princess Family Club Riviera - All Inclusive have access to a full-service spa, 12 outdoor pools, and a nightclub. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive resort include a children's pool, a gym, and outdoor tennis courts.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs and free toiletries. Other amenities include free minibar items, balconies or patios, and coffee makers.
6 outdoor tennis courts and a health club are featured at the resort. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Princess. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas
Grand Riviera Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All inclusive
8.2 out of 10, Very Good, 4,482 reviews
$202 nightly
The price is $248
Jun 28 - Jun 29
Total with taxes and fees
Grand Riviera Princess - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 20 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Buffet Family Club
  • La Vaquería
  • Mama Mía
  • Naranja
  • Verde

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Playground
  • Shopping
  • Waterslide

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27,254 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 3.38 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Family Club Grand Riviera Princess All Inclusive
Family Club Grand Riviera Princess Playa del Carmen
Family Club Grand Riviera Princess
Family Riviera Princess Inclu

Frequently asked questions

Can I book all-inclusive options at Princess Family Club Riviera - All Inclusive ?

Princess Family Club Riviera - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include soccer, tennis, and volleyball.

How much does it cost to stay at Princess Family Club Riviera - All Inclusive ?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Princess Family Club Riviera - All Inclusive on Jun 27, 2026 start from $323, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Princess Family Club Riviera - All Inclusive ?

Princess Family Club Riviera - All Inclusive provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do around Princess Family Club Riviera - All Inclusive ?

This resort is located in Playa del Carmen within a short 18-minute walk of Playa Xcalacoco. You'll also find El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach within a short drive.

Is parking available on site at Princess Family Club Riviera - All Inclusive ?

Yes, self parking is offered for free at the resort. Wheelchair-accessible parking is also available for guests.

Is there a spa at Princess Family Club Riviera - All Inclusive ?

Spa Princess is the resort's spa and services include deep-tissue massages, hot stone massages, reflexology, and body wraps.

Are there luxury amenities available at Princess Family Club Riviera - All Inclusive ?

Yes, guests can indulge in luxuries such as 12 outdoor pools, 12 restaurants, and a beach bar at this resort.

Does Princess Family Club Riviera - All Inclusive have a casino?

No, Princess Family Club Riviera - All Inclusive doesn't have a casino.

Is there an indoor pool at Princess Family Club Riviera - All Inclusive ?

No, this resort doesn't have an indoor pool; however, there are 12 outdoor pools.

What do couples enjoy most about Princess Family Club Riviera - All Inclusive ?

This beachfront resort offers many amenities for couples such as a beach bar and 12 restaurants with some guestrooms featuring a private hot tub.

Does Princess Family Club Riviera - All Inclusive have a hot tub?

No, but all guestrooms at this resort have jetted bathtubs.

Does Princess Family Club Riviera - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Princess Family Club Riviera - All Inclusive has 12 restaurants, and serves free buffet breakfast each morning.

Will Princess Family Club Riviera - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Princess Family Club Riviera - All Inclusive .

Does Princess Family Club Riviera - All Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this resort for your group or family vacation.

Where is the closest airport to Princess Family Club Riviera - All Inclusive ?

The closest major airport to Princess Family Club Riviera - All Inclusive is Cozumel Intl. Airport (CZM), which is 26 mi away (286 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27.4 mi away.

Are there rooms with balconies that I can book at Princess Family Club Riviera - All Inclusive ?

Yes, every guestroom at Princess Family Club Riviera - All Inclusive comes with a balcony/patio and some offer garden and pool views.

Does Princess Family Club Riviera - All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Princess Family Club Riviera - All Inclusive .

Princess Family Club Riviera - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 369 out of 883 reviews
Rating 8 - Good. 260 out of 883 reviews
Rating 6 - Okay. 138 out of 883 reviews
Rating 4 - Poor. 64 out of 883 reviews
Rating 2 - Terrible. 52 out of 883 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Luke

Liked: Cleanliness, amenities
Great place to stay
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Chantel

Liked: Amenities
Family club and swim out was amazing ! Best week in an all inclusive resort
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Sajidur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and awesome service
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful professional and friendly
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort for families. We were traveling with our grandchildren and they had a wonderful time
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Jagjit singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family vacations....
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Laura Elyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great family friendly resort
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grand riviera family club was amazing we had a blast
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Alena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying in the Princess, all was amazing.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Paolo

Liked: Cleanliness, staff & service
Food was great,
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, delicious food and great pools
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Francisco Ignacio Suarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is awesome, and the personnel were super friendly.
Stayed 12 nights in Feb 2025
Verified

10/10 Excellent

Alondra

My kids has a blast.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Tony D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of food choices for family, family activities.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Stephen Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family oriented all inclusive. Lots to do within the resort, and close to a ton of cool adventures. Would definitely go again!
Stayed 12 nights in Mar 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was always friendly and helpful.
Stayed 8 nights in Oct 2024
Verified

10/10 Excellent

Ramon

Everyone was very friendly
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend time with your family.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Have nice for family vacation
Stayed 5 nights in Nov 2024
Verified

6/10 Okay

Kristine Harris

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Martina De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 8 year old had a blast. She loved the toy Pirate, the food, the staff, the room, how beautiful the property was. We ate, swam, slept, relaxed and did not want to leave! Amazing, highly recommend!
Stayed 8 nights in Aug 2025
Verified

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Great pools
Stayed 10 nights in Mar 2025
Verified

8/10 Good

Markku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy place for family with small children
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities
The beach area was not clean at all, unable to get in the water. The resort itself was wonderful.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time staying at this resort. It was a trip for my child and I felt very safe just us. The staff was friendly the restaurant had different types of food and the scenery was beautiful all around with lots of picture opportunities. We loved the ice cream shop and the option of taking the shuttle to the main pool and beach. The room with swim out was amazing, clean and appreciated the added amenities like mini bar, sand castle toys, child body wash and toy, robes and slippers. I would stay here again!
Sign at main entrance bottom floor
Kids area near Family club
Main pool with swim up bar
Kids area
Stayed 4 nights in Sep 2025

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