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Secrets Aura Cozumel - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Secrets Aura Cozumel - Adults Only - All Inclusive

3 outdoor pools, sun loungers
Property video
Preferred Club Superior Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated
Outdoor wedding area
On the beach, beach massages, scuba diving, snorkeling

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera Costera Sur Km 12.99, Hotel Zone, Cozumel, QROO, 77600
  • Place, Paradise Beach
    ‪5 min walk‬
  • Place, Playa Mia Grand Beach and Water Park
    ‪15 min walk‬
  • Place, Mr. Sancho's Beach Club
    ‪15 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View King

  • Sea view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Swim Out King

Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Swim Out King

  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View King Bed

Free minibar, in-room safe, individually decorated

Junior Suite Pool View King Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View Swim Out King

Junior Suite Pool View Swim Out King | Free minibar, in-room safe, individually decorated

Junior Suite Pool View Swim Out King

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View King

  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front King

  • Ocean view
  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View King

  • Partial ocean view
  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double | Free minibar, in-room safe, individually decorated

Junior Suite Ocean View Double

  • Ocean view
  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim Out King

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean View Swim Out King

  • Partial ocean view
  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Pool View Double

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Pool View Double

  • 731 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Superior Junior Suite Ocean View King

Preferred Club Superior Junior Suite Ocean View King | Free minibar, in-room safe, individually decorated

Preferred Club Superior Junior Suite Ocean View King

  • Ocean view
  • 750 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Plunge Pool King

Preferred Club Junior Suite Ocean Front Plunge Pool King | Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite Ocean Front Plunge Pool King

  • Beach view
  • 790 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace, Ocean View

In-room dining

Junior Suite, 1 King Bed, Terrace, Ocean View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Panoramic View King

  • Sleeps 2
  • 1 King Bed

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Front of property

Dreams Cozumel Cape Resort & Spa - All Inclusive

Cozumel
  • On private beach
  • Pool
  • All inclusive
  • Spa
7.8 out of 10, Good, 427 reviews
$476 nightly
The price is $580
Mar 2 - Mar 3
Total with taxes and fees
Dreams Cozumel Cape Resort & Spa - All Inclusive

About the neighborhood

Cozumel

Paradise Beach is within a 5-minute walk of Secrets Aura Cozumel - Adults Only - All Inclusive while other popular sites like Mr. Sancho's Beach Club are within a 15-minute stroll. This 266-room, 4.5-star property welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants.

What's nearby

  • Arrecifes de Cozumel National Park - 3 min walk - 0.2 miles
  • Paradise Beach - 5 min walk - 0.3 miles
  • Playa Mia Grand Beach and Water Park - 15 min walk - 0.8 miles
  • Mr. Sancho's Beach Club - 15 min walk - 0.8 miles
  • San Francisco Beach - 4 min drive - 2.7 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪El Patio Lobby Bar - ‬5 min drive
  • ‪The Money Bar - ‬9 min drive
  • ‪Roots Beach Club - ‬7 min drive
  • ‪Coral - ‬5 min drive
  • ‪Market Café - ‬3 min walk

About this property

Secrets Aura Cozumel - Adults Only - All Inclusive

Guests of Secrets Aura Cozumel - Adults Only - All Inclusive have access to a full-service spa, 3 outdoor pools, and a gym. A stay here includes free valet parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this adults-only property include outdoor tennis courts, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, designer toiletries, toothbrushes and toothpaste, and slippers. Free minibar items, iPod docks, and sitting areas are other standard amenities.
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Secrets Spa by Pevonia has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Front of property
Dreams Cozumel Cape Resort & Spa - All Inclusive
  • On private beach
  • Pool
  • All inclusive
  • Spa
7.8 out of 10, Good, 427 reviews
$476 nightly
The price is $580
Mar 2 - Mar 3
Total with taxes and fees
Dreams Cozumel Cape Resort & Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Bordeaux
  • Gohan
  • Oceana
  • Windows

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Boat tours
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aura Cozumel Secrets
Aura Secrets Cozumel
Cozumel Secrets Aura
Secrets All Inclusive Cozumel
Secrets Aura All Inclusive
Secrets Aura Cozumel
Secrets Aura Cozumel All Inclusive
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Secrets Cozumel All Inclusive
Secrets Cozumel Aura
Aura Cozumel Grand Hotel Cozumel
Secrets Aura
Secrets Aura Cozumel All Inclusive All-inclusive property
Secrets Aura All Inclusive All-inclusive property
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Hotel Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel All Inclusive Hotel
Secrets Aura All Inclusive Hotel
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Secrets Aura Cozumel - All Inclusive Cozumel
Secrets Aura Cozumel Inclusive

Frequently asked questions

Will I find all-inclusive options at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Aura Cozumel - Adults Only - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus many onsite activities. Activities include snorkeling, kayaking, and tennis.

How much does it cost to stay at Secrets Aura Cozumel - Adults Only - All Inclusive?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Secrets Aura Cozumel - Adults Only - All Inclusive on Mar 30, 2026 start from 545.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Aura Cozumel - Adults Only - All Inclusive offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What is there to do near Secrets Aura Cozumel - Adults Only - All Inclusive?

This property is located in Cozumel, a short 5-minute walk from Paradise Beach and also 13 minutes on foot from Mr. Sancho's Beach Club. You'll also find San Francisco Beach and Chankanaab National Park within a short drive.

Will I be able to park at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Secrets Aura Cozumel - Adults Only - All Inclusive?

Secrets Spa by Pevonia is the property's spa and services include sports massages, hot stone massages, reflexology, and couples treatments.

Does Secrets Aura Cozumel - Adults Only - All Inclusive feature a casino?

No, Secrets Aura Cozumel - Adults Only - All Inclusive doesn't have a casino.

Is there an indoor pool at Secrets Aura Cozumel - Adults Only - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

Is Secrets Aura Cozumel - Adults Only - All Inclusive good for couples?

This adults-only all-inclusive property offers many amenities for couples, including in-room massages as well as a beach bar and 3 outdoor pools.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have a restaurant that serves breakfast?

Yes, Secrets Aura Cozumel - Adults Only - All Inclusive has 5 restaurants, and serves breakfast for a surcharge.

Does Secrets Aura Cozumel - Adults Only - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Secrets Aura Cozumel - Adults Only - All Inclusive though service animals are welcome.

Does Secrets Aura Cozumel - Adults Only - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Secrets Aura Cozumel - Adults Only - All Inclusive?

The closest major airport to Secrets Aura Cozumel - Adults Only - All Inclusive is Cozumel Intl. Airport (CZM), which is 9.6 mi away (24 minutes by car).

Are there rooms with balconies at Secrets Aura Cozumel - Adults Only - All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a furnished patio where guests can enjoy ocean or garden views.

Does Secrets Aura Cozumel - Adults Only - All Inclusive host weddings?

There are wedding services available at Secrets Aura Cozumel - Adults Only - All Inclusive if that's in your vacation plans.

Secrets Aura Cozumel - Adults Only - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 335 out of 1192 reviews
Rating 8 - Good. 237 out of 1192 reviews
Rating 6 - Okay. 295 out of 1192 reviews
Rating 4 - Poor. 171 out of 1192 reviews
Rating 2 - Terrible. 154 out of 1192 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Anita Kay

😀
Stayed 7 nights in Jan 2026

2/10 Terrible

Eric

Stayed 4 nights in Nov 2025

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very clean room. Great amenities
Stayed 3 nights in Dec 2025

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Area is beautiful with great beach, however, jelly fish right off shore for multiple days with NO warning! Wife was stung & swelled up ruined our beach time. Pool is unheated & cold, so not enjoyable, made swim-out pool room pointless. Shower did not have any hot water. Room was dirty. toilet, shower handle, & closet door all broken. Never attended to throughout the stay. Sales pitch with “90 minute” duration doubled & no easy answer out of it without hassle. All labor workers VERY friendly, but bad management. Was ready to checkout & leave early!
Stayed 4 nights in Nov 2025

8/10 Good

Aurora

Stayed 7 nights in Nov 2025

6/10 Okay

Laura

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water, room we booked said it had a soaking tub but there was no tub, room smelled like mold, facilities need MAJOR REMODEL, Several restaurants were closed throughout our stay, resort app was NOT user friendly and if spotty. BEACHES ARE BEAUTIFUL and Staff are very kind
Stayed 4 nights in Nov 2025

6/10 Okay

Josie, Fruita

Stayed 5 nights in Nov 2025

2/10 Terrible

alfredo

Stayed 5 nights in Nov 2025

10/10 Excellent

Joseph Alan

Stayed 7 nights in Nov 2025

10/10 Excellent

Noel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and everyone was so nice and helpful!
Stayed 5 nights in Oct 2025

2/10 Terrible

Ignacio

Disliked: Cleanliness, amenities, property conditions & facilities
A lot of things, the meals not good, the room to old. The tv no work and the bathroom too.
Stayed 4 nights in Nov 2025

4/10 Poor

Carol Sue

Traveled with partner
Elevator broken to get to room #1233. Manager moved us the following day to aother room on first floor (room #1012) because I have COPD and couldn't climb stairs. No hot water in our room the entire week. We went 2 days without maid service or washcloths in the room. Only 3 restaurants were open and 1 snack bar all week. Menu at 2 restaurants (Windows & Oceana) stayed the same the whole week. Food was luke warm and sometimes cold. Very disappointed with this resort.
Sunset at Secrets Aura, Cozumel 11/8/2025
Stayed 7 nights in Nov 2025

4/10 Poor

Cecilia, El Paso

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room with no hot water we had to wait more than a day to get another room and out of 7 restaurants only three open with the same choice of food everyday, horrible food
Stayed 6 nights in Nov 2025

6/10 Okay

Mildred Arellano

Traveled with partner
My husband suffered mild food poisoning… due I believe to food handling or dirty water they use to mix drinks or cocktails. Suggestion: they should use mineral or bottled water (not tap water) to make ice cubes. So, with my husband feeling sick (LBM), we asked for medical help. Someone came by to check up on him, told us they have paramedics at the resort but we have to pay… Why??? My husband got sick due to their irresponsibility and negligence. We had to purchase his meds.
Stayed 6 nights in Nov 2025

8/10 Good

Michelle, Lafayette

Liked: Cleanliness, amenities, property conditions & facilities
Room had great view, staff were nice. Only complaint was no hot water which kind of a big deal!!
Stayed 4 nights in Nov 2025

6/10 Okay

Judy Carolyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was amazing. Not a good selection of food, slow service, restaurants closed and food nit very good. No Mexican or good seafood, menu needs improvement.
Stayed 5 nights in Nov 2025

6/10 Okay

magdalena

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
room ok, nice view, not hot water for duration of our 7 days stay
Stayed 7 nights in Nov 2025

4/10 Poor

Erica Brooke

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel feels neglected overall for the cost. Staff overall in the hotel was great, front desk check in staff were lack luster when problems arose. Checked in on Wednesday and there was no hot water, the “junior ocean view swim out room” was in fact a swim out room but the view was more bushes and the restaurant and pool, not truly an “ocean view” the swim out pool itself does not connect with any type of bar and the swim up bar is at an entirely different pool all together. On Wednesday we asked about hot water and was told “it would be fixed tomorrow” also noticed black mold around the vents in the room, went to the desk, Thursday and Friday as well requesting to speak with someone and was ignored. Saturday went again and the front desk staff said there was nothing they could do because the resort was at “full capacity” spoke to several other travelers who had the same experience as us and were offered upgrades, room changes etc. and even room changes to another hotel. We were not offered anything until our checkout where I became extremely upset. This was our honeymoon trip and we requested something from our check in staff and nothing was sent after being promised it would be. The swim out pool was never clean and was absolutely disgusting…if it was cleaned it wasn’t done well. 2 out of the 5 restaurants were closed, we were offered to go to the hotel next door at dreams but we tried two nights and then were closed or were having a private event.
Stayed 4 nights in Nov 2025

6/10 Okay

Stanley Allen, Perryville

Traveled with partner
Disliked: Property conditions & facilities
It needed more restaurants open and more nightly shows.
Stayed 7 nights in Nov 2025

2/10 Terrible

Jennifer

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good experience
Stayed 5 nights in Nov 2025

6/10 Okay

HENRY, VILLA PARK

Traveled with family
Disliked: Property conditions & facilities
Needs lots of work
Stayed 7 nights in Nov 2025

10/10 Excellent

Roger Kelvin, Aurora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing, our room was clean and spacious. Love our trips to Secrets!
Stayed 8 nights in Oct 2025

6/10 Okay

Tim, Millsboro

Stayed 4 nights in Nov 2025

6/10 Okay

christopher g, STEVENSVILLE

Traveled with partner
Our room was in good condition, hit water took a out 20 minutes in order to shower, one day there was zero water at all until we called maintenance. Guests next to us had non functioning air conditioning and refrigerators The staff was quite friendly. Activities were well staffed . The beach was wonderful, the bars tender to close early.. some restaurants never opened in the week we were there. The buffet was very plain.
Stayed 7 nights in Nov 2025

2/10 Terrible

Michael Wayne

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was very long and chaotic.. We had no hot water in our room. Our plumbing was backed up, air conditioning was not working. Room was doing and also had bugs.. we had to ask several times to get a different room then they finally moved us into there sister resort called Dreams. Our room was not the best. Not what we paid for at all. The ladies at front desk told my husband that the resort did not have hot water and basically had no help. Very disappointed and will not ever go back. It was our anniversary and horrible experience
Stayed 7 nights in Nov 2025

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