Grand Palladium Colonial Resort & Spa All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

6 outdoor pools, pool umbrellas, sun loungers

2 bedrooms, down comforters, minibar, in-room safe

8 bars/lounges, 2 swim-up bars, poolside bar, beach bar

Romance Villa Suite Poolside | Living room | 32-inch flat-screen TV with cable channels, TV, pay movies

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service

Explore the area

Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710

Akumal Beach
‪6 min drive‬
Yal-ku Lagoon
‪9 min drive‬
Half Moon Bay
‪9 min drive‬
Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Deluxe Single use Garden View

Exceptional

397 sq ft
Sleeps 1
2 Double Beds OR 1 King Bed

Connecting Suite

904 sq ft
Sleeps 8
1 King Bed, 2 Double Sofa Beds and 2 Double Beds

Junior Suite Poolside

Very good

452 sq ft
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

32-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite Garden View

Good

452 sq ft
Sleeps 4
2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

Romance Villa Suite Poolside

629 sq ft
Sleeps 2
1 King Bed

Deluxe Triple Garden View

Exceptional

397 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Deluxe Garden View

Good

397 sq ft
Sleeps 3
1 King Bed OR 2 Twin Beds

Suite Junior

Sleeps 4
2 Double Beds

Suite Junior with Pool View

Sleeps 2
1 King Bed

Suite Junior

Sleeps 2
1 Double Bed

Suite Junior

Sleeps 3
1 Twin Bed and 1 Double Bed

Room Deluxe

Sleeps 4
2 Double Beds

Suite Junior

Sleeps 3
1 Twin Bed and 1 Double Bed

Suite Junior

Sleeps 4
2 Double Beds

Suite Junior

Sleeps 4
2 King Beds

Suite Junior

Sleeps 1
1 Twin Bed

Room Deluxe

Sleeps 4

Room Deluxe

Sleeps 3
1 Double Bed and 1 Twin Bed

Suite Junior

Sleeps 3
2 King Beds

Room Deluxe

Sleeps 3
1 Double Bed and 1 Twin Bed

Suite Junior

Sleeps 4
2 King Beds

Room Deluxe

Sleeps 1
1 Twin Bed

Suite Luxury

Sleeps 1
1 Twin Bed

Suite Luxury

Sleeps 2
1 Double Bed

Suite Junior with Pool View

Sleeps 3
2 King Beds

About the neighborhood

Kantenah

Grand Palladium Colonial Resort & Spa All Inclusive places you within a 10-minute drive of popular sights such as Puerto Aventuras Marina and Akumal Beach. This 425-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a private beach, and a full-service spa.

What's nearby

Cenote Azul - 6 min drive - 4.7 miles
Akumal Beach - 6 min drive - 4.7 miles
Yal-ku Lagoon - 9 min drive - 3.5 miles
Half Moon Bay - 9 min drive - 5.8 miles
Xel-Há Park - 16 min drive - 12.4 miles

Getting around

Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

‪Xtra Time Sports Bar - ‬1 min walk
‪Guacamayas Bar - ‬5 min drive
‪Mezcal Lobby Bar - ‬8 min drive
‪Beach Bbq - ‬5 min drive
‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Family-friendly fun on the beach, with 6 outdoor pools

Grand Palladium Colonial Resort & Spa All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and 5 hot tubs.

32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, minibars, and coffee makers.

6 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

On private beach
Pool
Hot Tub
Breakfast included

$368 nightly

Jul 14 - Jul 15

Total includes taxes and fees

On private beach
Pool
Breakfast included
All inclusive

$438 nightly

Aug 6 - Aug 7

Total includes taxes and fees

On private beach
Pool
All inclusive
Spa

$255 nightly

Jul 8 - Jul 9

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
12 restaurants
2 swim-up bars
8 bars/lounges
A beach bar
A coffee shop/cafe
A poolside bar
Couples/private dining
Snack bar/deli

Restaurants on site

El Gran Azul
La Hacienda

Things to do

5 hot tubs
6 outdoor pools
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Games
Gym
Kayaking
Mini golf
Pilates classes
Playground
Racquetball/squash
Sauna
Segway rentals/tours
Shopping
Steam room
Tennis
Waterslide
Windsurfing
Yoga classes

Family friendly

6 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Laundry facilities
Lifeguards on site
Mini golf
Playground
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference center
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Sports massages
Steam room
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

14 buildings
3 floors
Banquet hall
Built in 2002
Designated smoking areas (fines apply)
Lifeguards

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels
Pay movies

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar

Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Sanitation services: USD 2 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Check-in: 3 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Colonial Grand Palladium

Colonial Palladium

Grand Colonial Palladium

Grand Palladium Colonial Resort All Inclusive

Grand Palladium Colonial All Inclusive Kantenah

Grand Palladium Colonial Resort

Grand Palladium Colonial All Inclusive

Grand Palladium Colonial Resort All Inclusive Kantenah

Palladium Colonial Resort

Palladium Grand Colonial

Grand Palladium Colonial Resort Spa All Inclusive

Pallaum Colonial Inclusive Ka

Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Can I book all-inclusive rate plans at Grand Palladium Colonial Resort & Spa All Inclusive?

Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of Jul 7, 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on Jul 16, 2025 start from $240.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Grand Palladium Colonial Resort & Spa All Inclusive?

Grand Palladium Colonial Resort & Spa All Inclusive provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do around Grand Palladium Colonial Resort & Spa All Inclusive?

This property is located in Kantenah, close to Half Moon Bay and Akumal Beach. You'll also find Xpu-ha Beach and Ecopark Kantun Chi within a short drive.

Will I be able to park at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Grand Palladium Colonial Resort & Spa All Inclusive?

There is a full-service spa available for guests to enjoy and services include Thai massages, beach massages, couples treatments, and hydrotherapy.

Does Grand Palladium Colonial Resort & Spa All Inclusive include a casino on the premises?

No, Grand Palladium Colonial Resort & Spa All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Palladium Colonial Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 5 hot tubs.

Is Grand Palladium Colonial Resort & Spa All Inclusive good for couples?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, a beach bar, and 6 outdoor pools.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a hot tub?

Yes, this all-inclusive property has 5 spa tubs.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Colonial Resort & Spa All Inclusive has 12 restaurants, and serves free buffet breakfast each morning.

Does Grand Palladium Colonial Resort & Spa All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Grand Palladium Colonial Resort & Spa All Inclusive though service animals are welcome.

Are there connecting rooms at Grand Palladium Colonial Resort & Spa All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Grand Palladium Colonial Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Colonial Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is 29.9 mi away (264 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Colonial Resort & Spa All Inclusive comes with a furnished balcony with some featuring garden or pool views.

Does Grand Palladium Colonial Resort & Spa All Inclusive host weddings?

Take advantage of the wedding venue at Grand Palladium Colonial Resort & Spa All Inclusive if you plan to say "I do" during your trip.

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Kim

Apr 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like everything about the property at Palladium Colonial. The room was always clean and bed was made every day. I have no complaints. Love the weather and food.

Stayed 5 nights in Mar 2025

8/10 Good

Jesus

Traveled with partner

Apr 7, 2025

Liked: Staff & service, amenities

L Naturaleza viva me gustó ,El personal en todas las áreas fueron muy serviciales y atentos, pero lo de las habitaciones el aroma de las cobijas fueron desagradables.es lo k no me gustó.

Stayed 5 nights in Apr 2025

8/10 Good

Kavinder

Apr 5, 2025

Stayed 4 nights in Mar 2025

10/10 Excellent

Noelle

Apr 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Mar 2025

6/10 Okay

Dien

Traveled with group

Apr 1, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Hit and Miss

The resort is nice and spread out. Service is hit and miss. We had excellent seafood and mediocre steaks. In general, decent food at buffets, Argentina, French, Seafood restaurant. Thai restaurant was bad! I lost a nice thermist at Playa beach, family section. I have been to at least 15 resorts in Quintana Roo and this is the first time I lost an item. I requested for a camera review but people at concierge desk don't seem to care. They never get back to me.

Stayed 5 nights in Mar 2025

10/10 Excellent

NOLASCO

Traveled with partner

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Upgraded stay to VIP guest in TRS Yucatán because of my Expedia membership and it’s absolutely phenomenal experience. Love the food, drinks, night entertainments and unbelievable service by staff. Been to Cancun and Riviera Maya 5x. The attention to details by staff here to make your stay unforgettable one is unmatched! We love this place!!!

Stayed 7 nights in Mar 2025

10/10 Excellent

Urpiana

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2025

10/10 Excellent

Linh

Mar 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I don’t like buffet at this properties

Stayed 3 nights in Mar 2025

10/10 Excellent

Julia

Mar 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Mar 2025

8/10 Good

Chantal

Mar 19, 2025

Liked: Staff & service

Stayed 7 nights in Mar 2025

10/10 Excellent

Caroline Esther, Philadelphia

Mar 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property is so large and beautiful. The food was delicious and there is so many restaurants to choose from. The staff was friendly and I know i will definitely return!

Stayed 5 nights in Mar 2025

10/10 Excellent

Ignacio

Traveled with family

Mar 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

2/10 Terrible

Vincent William

Traveled with family

Mar 13, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Was involved in Golf cart accident driven by a resort stagg worker that landed me in the hospital for 2 days out of my stay.

Stayed 4 nights in Mar 2025

10/10 Excellent

Devyn

Traveled with partner

Mar 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful stay! We were well taken care of for the entirety of the trip.

Stayed 7 nights in Feb 2025

10/10 Excellent

Jason

Traveled with partner

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There are so many pools, restaurants, and bars to choose from that you can spend each day in a new area if you choose to. We stayed for a week and still didn't have enough time to try each dinner restaurant. Overall the food, service, and grounds were excellent. We never once worried about our valuables being left out in our room or by the pool.

Stayed 7 nights in Mar 2025

10/10 Excellent

Mert

Traveled with partner

Mar 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wild animals roaming freely Quiet place

Stayed 6 nights in Feb 2025

4/10 Poor

Robert E.

Feb 28, 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 7 nights in Feb 2025

4/10 Poor

Robert

Feb 26, 2025

Disliked: Staff & service, property conditions & facilities

Room was not ready when we arrived: phone didn’t work, tv didn’t work, bed our grandson was going to sleep on had mold on mattress. Room old and dirty. We were moved to new room. Portofino rest grossly overcharged us on wine. Never received itemized charges. Future guests should beware of bait & swtch scam with wines at restaurants: very fraudulent. I estimate that we were charged $150-$200 a bottle without knowing prices. Our bill totaled $658 for 3-4 bottles. We would never purchase wine at those prices. This practice has to stop. Our concierge could not get our bill credited. Shameful Robert Edmonston

Stayed 7 nights in Feb 2025

8/10 Good

Yujie

Traveled with family and small children

Feb 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good maintenance

Stayed 5 nights in Feb 2025

10/10 Excellent

Marja

Feb 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

Benjamin

Feb 23, 2025

Stayed 7 nights in Feb 2025

8/10 Good

Sherry

Traveled with partner

Feb 22, 2025

Buffet food was average-good. A La Carts were good. Played mini golf, shuffle board. Had couples massage at spa. Went to Bravo & CHIC show. Colonial pool is large, maintained. We managed to get chairs. Hotel has a Hospitality room a guest can use when they first arrive. Rooms are not available until 3:00 pm. The same room can be used on the day you check out (and all hotel amenities) until 6:00 pm.

Stayed 7 nights in Feb 2025

8/10 Good

Chantal

Traveled with family

Feb 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall we loved the resort, but our room wasn't cleaned the first two days and the resort is very large, a team was supposed to take us to and from our room and check in and check out, at check in after waiting a half hour we just walked, and for check out the tram came a half hour late. Overall, staff was wonderful and the facilities were great.

Stayed 6 nights in Feb 2025

2/10 Terrible

Vibhu

Traveled with family and small children

Jan 27, 2025

Liked: Amenities

Disliked: Property conditions & facilities

Won’t be going back to this property again. Never experienced line-ups for restaurants at an all-inclusive. We had to wait pretty much 30/40 mins to get inside the main restaurant for every meal. Making a reservation for their specialty restaurants is like a mission. And good luck getting water in your room. It takes a minimum of an hour to get anything in the room.

Stayed 5 nights in Dec 2024