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Grand Palladium Colonial Resort & Spa All Inclusive

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Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

A large, clear swimming pool with palm trees and lounge chairs around it.
Property video
A beach with clear turquoise waters, a sandy shore lined with palm trees, and a row of beach chairs and umbrellas.
A beach scene with palm trees and people walking.
A spacious lobby with modern seating and a high ceiling with a wooden design.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • All inclusive
  • Spa

Explore the area

View in a map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪6 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Place, Ecopark Kantun Chi
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

Connecting Suite

  • Sleeps 8

Junior Suite Poolside

  • Sleeps 4

View all photos for Room Deluxe

Down comforters, minibar, in-room safe, desk

Room Deluxe

  • 398 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Garden View

A hotel room with a large bed, two bedside lamps, a view of the outdoors through a sliding glass door, and a small table with chairs.

Deluxe Garden View

8.0 out of 10
Very good
(52 reviews)
  • Garden view
  • 397 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Single use Garden View

A hotel room with a large bed, two bedside lamps, a view of the outdoors through a sliding glass door, and a small table with chairs.

Deluxe Single use Garden View

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Kantenah

Grand Palladium Colonial Resort & Spa All Inclusive places you within a 10-minute drive of popular sights such as Puerto Aventuras Marina and Akumal Beach. This 252-room, 5-star property welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a full-service spa.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 6 min drive - 4.9 miles
  • Cenote Cristalino - 6 min drive - 5.1 miles
  • Ecopark Kantun Chi - 6 min drive - 5.5 miles
  • Xpu-ha Beach - 7 min drive - 5.1 miles
  • Puerto Aventuras Marina - 9 min drive - 7.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 71 min drive

Restaurants

  • ‪Pueblito Lindo - ‬8 min drive
  • ‪Oishi Japanese Restaurant - ‬8 min drive
  • ‪Aurum (Lobby Bar) - ‬7 min walk
  • ‪Lobby Bar White Sand - ‬9 min walk
  • ‪Churchill Bar - ‬2 min walk

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Grand Palladium Colonial Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a children's pool, a gym, and 5 hot tubs.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, minibars, and coffee makers.
5 outdoor swimming pools and 5 hot tubs are on site. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 4 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 5 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 009-025-001919/2026

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Colonial Grand Palladium

Colonial Palladium

Grand Colonial Palladium

Grand Palladium Colonial Resort All Inclusive

Grand Palladium Colonial All Inclusive Kantenah

Grand Palladium Colonial Resort

Grand Palladium Colonial All Inclusive

Grand Palladium Colonial Resort All Inclusive Kantenah

Palladium Colonial Resort

Palladium Grand Colonial

Grand Palladium Colonial Resort Spa All Inclusive

Pallaum Colonial Inclusive Ka

Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Can I book all-inclusive rate plans at Grand Palladium Colonial Resort & Spa All Inclusive?

Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of Sep 15, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on Sep 16, 2026 start from $240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Grand Palladium Colonial Resort & Spa All Inclusive?

Grand Palladium Colonial Resort & Spa All Inclusive provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do around Grand Palladium Colonial Resort & Spa All Inclusive?

This property is located in Kantenah, close to Akumal Beach, Half Moon Bay, and Puerto Aventuras Marina. You'll also find Xpu-ha Beach and Ecopark Kantun Chi within a short drive.

Is there a spa at Grand Palladium Colonial Resort & Spa All Inclusive?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, body wraps, and couples treatments.

Does Grand Palladium Colonial Resort & Spa All Inclusive include a casino on the premises?

No, Grand Palladium Colonial Resort & Spa All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Palladium Colonial Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and 5 hot tubs.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Colonial Resort & Spa All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Does Grand Palladium Colonial Resort & Spa All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Grand Palladium Colonial Resort & Spa All Inclusive though service animals are welcome.

What is the closest airport to Grand Palladium Colonial Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Colonial Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is 29.9 mi away (264 minutes by car).

Does Grand Palladium Colonial Resort & Spa All Inclusive host weddings?

Take advantage of the wedding venue at Grand Palladium Colonial Resort & Spa All Inclusive if you plan to say "I do" during your trip.

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 486 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 68 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rheanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach access, great pools, excellent food choices, friendly staff!
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were consistently phenomenal! Very friendly and super kind. We loved the pools, and the food was excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like booking here because you get upgraded there. I wish they had an option with all of the info you get there.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

ELVIRE Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Very spacious. Beatiful pool, very refreshing yet not freezing cold. Beaaautiful room booked with expedia
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, excellent food choices. Good entertainment
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice buffet selection
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was everything I could have hoped for! Jose and Rafael went the extra mile to make sure our anniversary was special! The food was great, the service was great, the atmosphere was much needed. I would definitely stay at this property again, it just had so much to offer!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and attentive. Enjoyed our stay.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Tyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with something for everyone.
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly service
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

LeeAnna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was incredible. Loved all the restaurant options. Access to all of the lobbies and activities was great.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Nolberto

Liked: Cleanliness
Clean room
Stayed 2 nights in May 2026
Verified review

8/10 Good

Krista

Liked: Cleanliness, amenities, property conditions & facilities
All the resorts were very clean and well taken care of, the staff was amazing and extremely helpful. The food was very good at most the restaurants. We enjoyed our stay with them.
Stayed 11 nights in Jan 2026
Verified review

10/10 Excellent

Preston

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Grounds were beautiful food was ok
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was amazing. Anything you forget to bring, you can either buy or it is provided for you. The staff are extremely friendly and helpful.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing ester kept our room fully stocked and cleaned. Staff in general was just amazing they made sure you felt like vip all trip. Can’t thank them enough for letting us enjoy our stay at an amazing resort.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

shantia Renae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful in every aspect. They ensured to check in everyday with every staff changes. They were kind, friendly and meet every request. The food was great! Everything about my stay when as planned. Loved this trip!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean renovated room that was comfortable and well stocked
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is massive and the VIP experience through Expedia gave us all access to more activities and restaurants than we could get to in a week. The staff and concierge services were incredible, shout out to Omar, and the balance between family friendly and exciting atmosphere was perfect. Would love to come back as soon as possible.
Stayed 7 nights in Feb 2026
Verified review

2/10 Terrible

Sergio

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The room needs an update. Staff needs better training. Breakfast was good and the bars.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Andrew J

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, we had 13 people at the resort for 7 days and we all had a great time, I just needed to remember to do some more walking before we went, you can really get your steps in here, or you can get rides also lol.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d highly recommend anyone come to this resort. There is truly something for everyone. The property is massive and it has a lot to offer. I would recommend the staff explain in more detail upon arrival of its guests all of the amenities available & how to get there. However, the staff members were always happy to answer our questions. We had an incredible time!
Infinity pool (TRS property)
White Sands Pool
Colonial pool
Colonial pool, swim up bar
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was amazing!!
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Christine Ginette

Liked: Cleanliness, amenities, property conditions & facilities
Facility and staff exceptional! Food was just okay
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here! The beach and views were absolutely beautiful, and there were lots of fun activities to choose from throughout the day. The resort was clean and well maintained, and the staff were super friendly and helpful. I also felt very safe the entire time, which made it easy to really relax and enjoy the stay. Would definitely recommend!
Stayed 5 nights in Dec 2025