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Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

5.0 star property
Luxury property on the beach, with 5 outdoor swimming pools

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Photo gallery for Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

5 outdoor pools
Exterior
Premium bedding, free minibar, in-room safe, desk
6 restaurants, breakfast, lunch, dinner served; international cuisine
Interior
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Spa
  • Parking includedParking includedParking included
  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Carretera Cancun, Km 27.5 Bahia Petempich, Puerto Morelos, QROO, 77580
  • Popular LocationPetempich Bay1 min walk
  • Popular LocationArrecife de Puerto Morelos National Park1 min walk
  • Popular LocationPuerto Morelos Beach14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive

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Room options

View all photos for Junior Suite

Premium bedding, free minibar, in-room safe, desk

Junior Suite

  • 602 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Room

Premium bedding, free minibar, in-room safe, desk

Room

  • 856 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Family Suite

Premium bedding, free minibar, in-room safe, desk

Family Suite

  • 856 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Swim up Suite

Premium bedding, free minibar, in-room safe, desk

Junior Swim up Suite

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, free minibar, in-room safe, desk

Deluxe Suite

  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Puerto Morelos

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma places you next to Petempich Bay and Arrecife de Puerto Morelos National Park. This 148-room, 5-star property welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 6 restaurants.

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Crococun Zoo - 7 min drive
  • Puerto Morelos Town Square - 14 min drive
  • Puerto Morelos Beach - 14 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 20-min drive, 12.7 mi/20.4 km.

Restaurants

  • Preferred Club Bar - 6 min drive
  • Fresca Bar - 16 min walk
  • La Petit Creperie - 18 min walk
  • Hotel Villa Marina - 15 min walk
  • Ki - 6 min drive

About this property

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma

Luxury property on the beach, with 5 outdoor swimming pools
Guests of Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma have access to a full-service spa, 5 outdoor pools, and a children's pool. You can take advantage of free valet parking, along with an area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a gym, a rooftop terrace, and WiFi in public areas.
Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with WiFi. Beds are dressed in premium bedding and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, refrigerators, and coffee makers are also standard.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vassa Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • BLUE
  • CHIL
  • LATINO RESTAURANT
  • ROMA FAMILY RESTAURANT
  • TAINAN

Things to do

  • 5 outdoor pools
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Family friendly

  • 5 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,077 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free international calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Azul Beach All Inclusive
Azul Beach Hotel
Azul Beach Hotel All Inclusive
Azul Beach Hotel Karisma
Azul Beach Hotel Karisma All Inclusive
Azul Beach Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Karisma
Azul Beach Karisma Puerto Morelos
Karisma Azul Beach
Karisma Azul Beach Hotel
Azul Beach Resort Riviera Maya Karisma Puerto Morelos
Azul Beach Resort Riviera Maya Karisma
Azul Beach Riviera Maya Karisma Puerto Morelos
Azul Beach Resort Riviera Maya Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Maya Gourmet All Inclusive Karisma
Azul Beach Riviera Maya Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Maya Gourmet All Inclusive Karisma
Azul Beach Riviera Maya Gourmet All Inclusive Karisma
Azul Beach Riviera Maya Gourmet All Inclusive Karisma
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Azul Beach Resort Riviera Maya by Karisma
Azul Beach Resort Riviera Maya Gourmet All Inclusive by Karisma
Azul Beach Hotel By Karisma All Inclusive
Azul Beach Resort Riviera Maya Gourmet All Inclusive by Karisma
Azul Beach Hotel By Karisma Gourmet Inclusive
Azul Beach Resort Riviera Maya Gourmet by Karisma All Inclusive
Azul Beach Resort Riviera Maya by Karisma
Azul Beach Resort Riviera Maya Gourmet All Inclusive by Karisma
Azul Beach Hotel By Karisma All Inclusive
Azul Beach Hotel By Karisma Gourmet Inclusive
Azul Beach Resort Riviera Maya Gourmet by Karisma All Inclusive
Azul Beach Resort Riviera Maya by Karisma
Azul Beach Resort Riviera Maya Gourmet All Inclusive by Karisma
Azul Beach Hotel By Karisma All Inclusive
Azul Riviera Maya By Karisma

Frequently asked questions

Will I find all-inclusive rate plans at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma is an all-inclusive resort and rates come with à la carte meals. Activities include snorkeling, kayaking, and surfing/body boarding.

Are free cancellation options available at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma offers free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What is there to do around Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

This property in Puerto Morelos is within a 10-minute walk of Petempich Bay and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Puerto Morelos Beach are both also nearby.

Will I be able to park at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

Yes, valet parking is offered for free at the all-inclusive property. Though parking is limited, accessible parking is also available.

Is there a spa at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

Vassa Spa is the property's spa and services include beach massages, aromatherapy, and couples treatments.

Does Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma feature a casino at the property?

No, Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma doesn't have a casino.

Is there an indoor pool at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

What do couples enjoy most about Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

This beachfront all-inclusive property offers many amenities for couples such as 5 outdoor pools and a poolside bar with some guestrooms featuring private plunge pools.

Are there hot tubs at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

No, but this all-inclusive property offers jetted bathtubs in all guestrooms.

Does Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma have a restaurant that serves breakfast?

Yes, Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma has 6 restaurants, and serves breakfast for a surcharge.

Does Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma allow pets to stay for free?

No, pets and service animals aren't allowed at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma.

Does Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma have connecting rooms?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

Where is the closest airport to Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

The closest major airport to Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma is Cancun Intl. Airport (CUN), which is 12.7 mi away (20 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 27.8 mi away.

Can I book a room with a balcony at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma?

Yes, some guestrooms at this all-inclusive property offer a furnished balcony where guests can enjoy ocean or garden views.

Does Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma have a wedding venue on site?

Take advantage of the wedding venue at Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma if you plan to say "I do" during your trip.

Azul Beach Resort Riviera Maya, Gourmet All Inclusive by Karisma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 107 reviews" "
Rating 8 - Good. 29 out of 107 reviews" "
Rating 6 - Okay. 11 out of 107 reviews" "
Rating 4 - Poor. 6 out of 107 reviews" "
Rating 2 - Terrible. 3 out of 107 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the service to the appearance was amazing about this resort
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not end up staying at the reserved property. The resort was sold and so my reservation was transferred to another resort. The resort itself was nice but the food was very disappointing. I also found out the resort I paid for was more expensive than the resort they transferred me to and no refund was provided to make up the difference.
Stayed 7 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In need of upgrades. Had to switch rooms because shower was emitting horrible sulfur smells that stunk up whole room. Bed mattress had giant hole in it. Room faced a construction site that started at 7:45 every morning. Most staff was very helpful and nice but concierge was unbelievably and shockingly rude and obnoxious. And not just to us. He is in the wrong line of work.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We loved how clean the property was. There was always someone doing maintenance and maintaining the grounds. However, we pitched a swim up room and was advertised as a bar was close by, the bar was completely closed and you could not get a drink. It was advertised that they had 4 eateries, however they were all closed and you could only order or eat at the bar. If you wanted something from a closed restaurant, you could order but only had 2 choices and there were only what the outside bar areas could produce. The ocean was beyond horrific! There was so much seaweed. We understand that they can not control that, but the photos online do not show any seaweed. Once arriving we were told it has been like that for a year. There was a red flag and you were not able to get or utilize the ocean. They then las a list of scheduled events going on through out the day. We tried to attend 2 of them and no one from the staff showed up to make the events happen. Everything we were told and sold on the website was not useable or feasible. We were so upset we left the property as we were not able to do anything, except swim, and that was only for 8 hours a day and on their schedule. Beyond upset and disappointed.
Stayed 4 nights in Sep 2019

6/10 Okay

Frances, Picayune

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I think it would have been a swim up pool pad if we would have had the two side-by-side because we requested to other room because we didn't get them side-by-side. I feel like they just take my money
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

10/10 Excellent

BSC

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well maintained and relaxing. Beautiful views of the ocean and many available cabanas lined the beach. The main pool with a swim up bar was a little small but there is a second one on the other side of the property that was always empty.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, great views, good staff. Friendly and clean resort.
Stayed 4 nights in May 2019