The food was amazing every place we ate at. The concierge was very helpful and the entire staff were very friendly. We will definitely be going back there.
We had a hiccup in the beginning, but it was fixed immediately by the wonderful staff. Ariann our concierge made our vacation seamless! The property was absolutely amazing, the service impeccable, the staff would make sure you had a drink or water in your hand at all times. Quick service at the pool and beach! We met lots of great people from all over, at the resort. Every one is relaxed and friendly.great shows every night! The restaurants are 5 star in every aspect! The property is clean and well taken care of! Swimming with the Turtles was the high light of our trip! $30 on the resort beach with a guided tour! Spectacular! We will return for our anniversary next year! The best resort I’ve ever been to!
Friendly staff. Very clean property.
The overall experience of this property is excellent!
Loved everything. Rooms were great, food was very good. Service was excellent. Pools and beach were very well kept. Nothing to complain.
A much needed vacay! 🙏🙏. Suggest to anyone!! Secrets!!!
Great resort, we had such an amazing time there on vacation. the staff was incredible, the food was great, we loved everything about our week long vacation. Looking forward to more trips there.
Hotel grounds are amazing, by far the most beautiful grounds we have ever seen at a resort. Snorkeling was amazing as soon as you stepped into the ocean. Very clean all around the property. Food was hit and miss as well as some of the service at restaurants and bars. Drinks were sub-par, just your typical all inclusive resort type. Very sugary and weak. All employees were friendly, but not very personable. They didn't seem as happy as other resorts.
Wonderful place to visit.. the staff make it even better., i can’t wait to go back
Quality of the resort was great. Service was great.
I enjoyed it they definitely made sure our trip went well
Service was top notch. Every. Single. Thing. The property has been developed to provide stunning walkways throughout. I read about them in other reviews but did not fully appreciate until I was there on site. Each staff member was polite and gracious. Food service was absolutely top notch. Grounds were kept immaculate. Spa was slightly pricey (aren’t they all?) but well worth it. Cannot day enough about the attentiveness of the staff-from maid to concierge to grill guy at the outdoor lunch at pool. There’s even an outstanding brick oven where they make pizzas for lunch near pool. Recommend do not not purchase the ride to airport when booking trip on line. Taxis are plentiful when arriving at airport, and cost less than the van and no waiting. It’s a tiny bit further out than the other resorts, (about a 45 minute drive from airport) but SO. WELL. WORTH IT. Snorkeling right off the beach which btw is constantly being raked by the staff. No jet skis or water sports, so if you’re into that you’ll have to choose another property. Otherwise, suggest staying in a preferred club room which has its own outdoor tub and is closer to the beach. This was by far a stellar experience, highly recommended.
Wonderful resort loved everyone and everything clean Staff excellent Food great. Pools wonderful
Secrets Akumal Riviera Maya - Adults Only - All Inclusive places you 7.2 mi (11.6 km) from Xel-Há Park and 9 mi (14.4 km) from Dos Ojos Cenote. This 434-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a winery, and a full-service spa.
There are ample dining options with 7 onsite restaurants, including Oceana, which specializes in seafood. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.
Secrets Akumal Riviera Maya - Adults Only - All Inclusive's 434 rooms provide indoor private spa tubs, furnished balconies or patios, and iPod docks. Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and pay movies. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Ceiling fans, laptop-compatible safes, and phones are other standard amenities.
Secrets Akumal Riviera Maya - Adults Only - All Inclusive features a winery, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this adults-only resort include a nightclub, a fitness center, and 3 spa tubs.
The food was amazing every place we ate at. The concierge was very helpful and the entire staff were very friendly. We will definitely be going back there.
We had a hiccup in the beginning, but it was fixed immediately by the wonderful staff. Ariann our concierge made our vacation seamless! The property was absolutely amazing, the service impeccable, the staff would make sure you had a drink or water in your hand at all times. Quick service at the pool and beach! We met lots of great people from all over, at the resort. Every one is relaxed and friendly.great shows every night! The restaurants are 5 star in every aspect! The property is clean and well taken care of! Swimming with the Turtles was the high light of our trip! $30 on the resort beach with a guided tour! Spectacular! We will return for our anniversary next year! The best resort I’ve ever been to!
Dear guest, Thank you for the time you spent to share your wonderful review of your recent stay at Secrets Akumal Riviera Maya, to be considered as one of the best resort you stayed at is certainly high praise. Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our resort and staff were able to meet all your expectations during your stay. We look forward to welcoming you home in the near future! Warm regards from Akumal,
Friendly staff. Very clean property.
Dear guest, We would like to thank you for the lovely review you shared following your recent visit to Secrets Akumal Riviera Maya and we are delighted to read that we were able to meet your expectations and we are glad to know you have enjoyed every detail of our experience. We look forward to having you back home in the near future! Warm Regards,
The overall experience of this property is excellent!
We are happy to learn that your stay was a very pleasant one from beginning to end, thank you for taking the time to share your 5 stars evaluation. 😀 We look forward to having you back home in the near future!
Loved everything. Rooms were great, food was very good. Service was excellent. Pools and beach were very well kept. Nothing to complain.
It is a real pleasure to know that you enjoyed every detail of our experience. We look forward to having you back home in the near future!
A much needed vacay! 🙏🙏. Suggest to anyone!! Secrets!!!
We truly appreciate that you have taken the time to share your feedback with us on Expedia. Our guests' ratings and comments are fundamental to us, as they help us constantly monitor the service we are delivering and continue delivering the excellent experience all our valued guests deserve. Best regards,
Great resort, we had such an amazing time there on vacation. the staff was incredible, the food was great, we loved everything about our week long vacation. Looking forward to more trips there.
We are very pleased to learn that you enjoyed your stay at our resort and that everything was to your satisfaction. We hope that on your next vacation you will again choose Secrets Akumal to live an unforgettable experience!
Thank you very much for rating us 5 stars in Expedia. Our guests' evaluations are fundamental to us, as they help us constantly monitor the service we are delivering. We look forward to having you back home in the near future! Have an excellent day!
Hotel grounds are amazing, by far the most beautiful grounds we have ever seen at a resort. Snorkeling was amazing as soon as you stepped into the ocean. Very clean all around the property. Food was hit and miss as well as some of the service at restaurants and bars. Drinks were sub-par, just your typical all inclusive resort type. Very sugary and weak. All employees were friendly, but not very personable. They didn't seem as happy as other resorts.
Dear guest, Thank you for staying with us on your recent visit to Riviera Maya as well as taking the time to provide your comments, our guest’s feedback is truly appreciated in our constant commitment to make a memorable experience. We are very glad to learn that throughout your stay enjoyed our beautiful facilities, the variety of eating options and our excellent beach. However, we sincerely regret reading that some aspects of your stay at the resort fell short of your expectations, especilly our gastronomy, and I would like to take the opportunity to mention that our Executive Chefs always strive a high standard gastronomy and the possibility to savor the local cuisine as well as the finest international delights and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and we will make sure to discuss your constructive critics with our team. Our Operations Committee will read your valuable remarks. We sincerely look forward to have the opportunity to welcome you back home and provide you with the exceptional quality and service that characterizes our brand and resort. Sincerely,
Wonderful place to visit.. the staff make it even better., i can’t wait to go back
Thank you for your visit at Secrets Akumal Riviera Maya! We are happy to hear that our resort and staff were able to meet all your needs during your stay and we look forward to welcoming you home in the near future. Thank you for your 5 star evaluation in Expedia! Warm Regards,
Thank you for your visit at Secrets Akumal Riviera Maya! We are happy to hear that our resort and staff were able to meet all your needs during your stay and we look forward to welcoming you home in the near future. Thank you for your 5-star evaluation in Google!