Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
Luxury property on the beach, with 12 outdoor pools
VIP Access

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Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
Property video
Lobby
Outdoor wedding area
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪7 min drive‬
  • Place, Mujeres Beach
    ‪10 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪65 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(122 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(83 reviews)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(26 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(58 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • 678 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(24 reviews)
  • 725 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(21 reviews)
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(43 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • 624 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Premium with Ocean View

  • 1022 sq ft
  • Sleeps 2

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • 624 sq ft
  • Sleeps 4

Suite Junior with Pool View

  • 721 sq ft
  • Sleeps 4

Suite Premium with Pool View

  • 721 sq ft
  • Sleeps 2

Quadruple Suite Master with Garden View

  • 850 sq ft
  • Sleeps 4

Suite Superior with Panoramic View

  • 1076 sq ft
  • Sleeps 2

Suite Premium with Garden View

  • 624 sq ft
  • Sleeps 2

Quadruple Suite Master with Pool View

  • 990 sq ft
  • Sleeps 4

Suite Superior with Ocean View

  • 624 sq ft
  • Sleeps 2

Quadruple Suite Premium with Garden View

  • 850 sq ft
  • Sleeps 4

Quadruple Suite Premium with Pool View

  • 1076 sq ft
  • Sleeps 4

Suite Luxury with Panoramic View

  • 1022 sq ft
  • Sleeps 2

Suite Luxury with Ocean View

  • 624 sq ft
  • Sleeps 2

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About the neighborhood

Costa Mujeres

Majestic Elegance Costa Mujeres – All Inclusive is located within a few miles (5 km) of Playa Mujeres Golf Club and Mujeres Beach. This 570-room, 4.5-star property has 12 outdoor pools along with a full-service spa and 7 restaurants.

What's nearby

  • Playa Mujeres Golf Club - 7 min drive - 2.0 miles
  • Mujeres Beach - 10 min drive - 2.9 miles
  • Punta Sam Ferry Terminal - 15 min drive - 4.9 miles
  • Punta Sam Beach - 15 min drive - 4.9 miles
  • El Meco Archaeological Site - 19 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Grand Caribe - ‬4 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪Spaces Restaurant - ‬5 min drive
  • ‪Velvet - ‬17 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Luxury property on the beach, with 12 outdoor pools
Guests of Majestic Elegance Costa Mujeres – All Inclusive have access to a full-service spa, 12 outdoor pools, and a children's pool. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this all-inclusive property include a gym, 2 hot tubs, and a sauna.
Smart TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities. Change of towels is available on request.
12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (8,123 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

Are there all-inclusive rate plans at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

Is free cancellation available at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see around Majestic Elegance Costa Mujeres – All Inclusive?

This property is located in Costa Mujeres, close to North Beach, Isla Mujeres Ferry Terminal, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.

Is parking available on site at Majestic Elegance Costa Mujeres – All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Majestic Elegance Costa Mujeres – All Inclusive?

Blossom is the property's spa and services include hot springs, aromatherapy, massages, and body treatments.

Does Majestic Elegance Costa Mujeres – All Inclusive include a casino on the premises?

No, Majestic Elegance Costa Mujeres – All Inclusive doesn't have a casino.

Will I find an indoor pool at Majestic Elegance Costa Mujeres – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 12 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 6:00 PM.

Is Majestic Elegance Costa Mujeres – All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers many amenities for couples, including Champagne service as well as a beach bar and 12 outdoor pools.

Does Majestic Elegance Costa Mujeres – All Inclusive have a hot tub?

Yes, this all-inclusive property has 2 spa tubs.

Does Majestic Elegance Costa Mujeres – All Inclusive have a restaurant that serves breakfast?

Yes, Majestic Elegance Costa Mujeres – All Inclusive has 7 restaurants, and serves free full breakfasts each morning.

Will Majestic Elegance Costa Mujeres – All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Majestic Elegance Costa Mujeres – All Inclusive.

Are there connecting rooms at Majestic Elegance Costa Mujeres – All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Majestic Elegance Costa Mujeres – All Inclusive?

The closest major airport to Majestic Elegance Costa Mujeres – All Inclusive is Cancun Intl. Airport (CUN), which is 20.6 mi away (38 minutes by car).

Can I book a room with a balcony at Majestic Elegance Costa Mujeres – All Inclusive?

Yes, every guestroom at Majestic Elegance Costa Mujeres – All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Majestic Elegance Costa Mujeres – All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Majestic Elegance Costa Mujeres – All Inclusive.

Reviews

Majestic Elegance Costa Mujeres – All Inclusive Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 2499 out of 3426 reviews
Rating 8 - Good. 491 out of 3426 reviews
Rating 6 - Okay. 253 out of 3426 reviews
Rating 4 - Poor. 93 out of 3426 reviews
Rating 2 - Terrible. 90 out of 3426 reviews

Reviews

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome experience
Stayed 3 nights in Oct 2025

8/10 Good

Charles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to get around and locate various locations. (-) lack of evening entertainment. Karaoke bar is not sufficient after a ver brief music 1 hour event. Staff was very helpful. Appeared to be a communication gap when requesting repairs that existed when we checked in. Faucet was leaking, still leaking when we checked out. Overall good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Laura

Stayed 5 nights in Aug 2025

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
Food
Stayed 5 nights in Aug 2025

10/10 Excellent

Oksana

Stayed 10 nights in Jul 2025

4/10 Poor

James

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For how expensive this resort is they still try to charge you for EVERYTHING the check in staff is rude and unhelpful! The rooms are dirty and everything is falling apart I got bit by a spider inside the room and they told me nothing they can do about it all I wanted was alcohol and cortisone they told me to go to pharmacy or doctor where it would cost $80!! Look away and book elsewhere!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Husam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was very safe from the moment you entered the resort. The staff was very friendly and accommodating! Whatever you needed they were on it ! ! It was the cleanest resort I have ever been to . The food was amazing ! They provided a lot of options for even the pickiest person . We stayed on the adult portion . Our bartender Alvaro in the INFINITY pool was phenomenal! ! Made the best drinks ever ! I will definitely go back to this resort in the future
Stayed 5 nights in Aug 2025

4/10 Poor

Ibrahim

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself was always clean and the beach was a minute walk from us, there was always something to do even if it was just walking around.
Stayed 4 nights in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Martha

Stayed 5 nights in Jul 2025

10/10 Excellent

Taylor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are multiple food options. The food was good. However, a dress code and booking is required to eat at maybe 2 or 3 of the restaurants. The staff were super helpful and very invested in my experience. They wanted to be sure we had a great time. Housekeeping came daily and made sure everything was cleaned/restocked. I enjoyed my stay here and will definitely return.
Stayed 4 nights in Aug 2025

10/10 Excellent

ARMANDO, Hialeah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 6 nights in Jul 2025

6/10 Okay

MILTON

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Prior to my stay, I try to set up a service. I emailed multiple times and called the first day. I got there. I asked to speak to the manager believe her name was Vanessa. She said she cannot accommodate me like it is my fault that the hotel did not reach out to me to try to get a service done. I wanted roses pedals . Then I got charged for the second person when I chose two in the start. Expedia was not able to get a response from the hotel
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael, Temple

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

murad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite resorts I rate it a 9/10 , my second time going there and I would go here again
Stayed 5 nights in Aug 2025

4/10 Poor

MANUEL

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
La mayoría de los restaurantes casi nunca podias ir a comer pq no tenian capacidad de empleados para atenderte. El buffet tenia mucho calor y mucho de los empleados tenian muy mala forma e educación. Este hotel no es económico y espere un mejor servicio y atención. No lo recomiendo!
Stayed 7 nights in Aug 2025

8/10 Good

Kelly Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the food and the property was cleaned however, room furniture needs maintenance. The main pool was small but still enjoyed it.
Stayed 5 nights in Jul 2025

10/10 Excellent

Danny L

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed staying at this hotel. Staff is super friendly food is great and the beach was super clean
Stayed 5 nights in Jul 2025

10/10 Excellent

La Kisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was amazing.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lucas Caleb

Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitivamente volvería

Excelentes instalaciones, el personal muy amable y atento a las necesidades en todos momentos. Las opciones de comida en los diferentes restaurantes son muy deliciosas. Las albercas siempre limpias y con diferentes actividades diarias para todos. Las habitaciones con la cama muy cómoda, el minibar siempre lleno, El jacuzzi en el balcón, el servicio a la habitación 24/7. El área de la playa muy bonito, limpio, las camas y camastros
Stayed 3 nights in Aug 2025

10/10 Excellent

Victoria Valeryevna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

SM Mahtashem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Will stay again!
Stayed 4 nights in Aug 2025