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Recent guest reviews

The staff made this resort amazing. We stayed on the adult side in a “Club” room. Our Butler Gloria was absolutely amazing. From booking restaurant reservations to spa days. We had a 1 bedroom swim up suite. The room and lighting was gorgeous. The only thing negative I could say is there wasn’t a ceiling fan in the bedroom, but there was one in the living room. Christian and Alfredo went above and beyond at the pool bar. The restaurants were good but not great. The buffet and Mexican restaurant were the best meals (in our opinion). The French restaurant was a little disappointing and Japanese was “OK”. The steakhouse probably fell in the middle. We stayed at “Finest Playa Mujeres” our last trip. I would say the resort overall was about the same, but the rooms here were larger. Staff alone would bring us back, but Finest definitely had better food. Overall it was a great trip and we would definitely recommend!

If your looking for an amazing resort choose majestic! Beyond all my expectations!

The property was excellent!! The room was updated and modern. It was a treat that the staff was very welcoming and professional. I've been to a lot of resorts and Majestic is by far the best!

Property is relatively new. That was the only positive. Food was bad Customer service was horrible

This is by far the best resort I have been to in Mexico. I stayed in one of the swim up suites and it was exceptional. The property is beautiful and so surreal. I cannot wait to go back there again and again. I was there for my birthday with some friends and they loved it. The restaurants were great and It was money well spent. Will be going back

It was our first time in Cancun. A friend told me about her good experience at Majestic Elegance and I’m glad we chose that resort. The beach is so pretty and clean. The staff is very friendly and they make sure they’re there for you! Lots of entertainment, dance, exercise and every night had a different show. The pools are nice too and has bars in the pool. The family and the adult area was very nice and clean. We stayed at the adult club and had a butler service, Falcon was friendly and helped us with everything we needed. The food at the restaurants was very good. The buffet for breakfast and for lunch was great. The French restaurant was my favorite food. Jose the server at the buffet was very nice and helpful, he was always happy. Andrea, Carlos, William and Yana had exercises or dance for you. We had an amazing time at the resort. Already planning to go back soon.

The resort was excellent. Located right at the beach. Very clean property ,the dining areas were different choices. They have excellent staff. I dont have anything negative to say except they have better entertainment choices at night. When i return to cancun i will book the same resort

Beautiful and modern. The grounds and indoor/outdoor areas are amazing! Food was better than the average all inclusive but still not great. Rooms were spacious with a ceiling fan, Bluetooth speaker, and lighting system.

The property was amazing, me and my husband picked last min for our honeymoon and it was well Worth it

The resort exceeded our expectations and was definitely a memorable stat! What started off as a birthday trip, turned out to be an engagement during a private dinner on the beach. From the moment we stepped out of our taxi, we were welcomed by the most pleasant and friendliest staff. The hotel is big on sanitization and cleanliness, which was a plus being in the midst of a pandemic. We were also upgraded to a suite with a butler. Emmanuel the butler was AMAZING!!!! He went above and beyond for us during our stay, especially helping my fiancé facilitate a few surprises. Food was great every single day. The seafood restaurant and breakfast buffet were our fav. Make sure you check out Blossom spa, it is absolutely BREATHTAKING! We will definitely be returning to the resort. Thank you to the amazing staff

Great place for the weddings. However, the staff is not properly trained and unorganized. P.s. Be ready to stand in the line for 2 hours to get the Covid test.

People not unprofessional. Bad service.nobody wearing mask .hotel pictures scams..

Very nice hotel and delicious food !!

The food was not good & drinks were watered down. Everything else was fine

Carretera Libre 85 - Punta Sam Costa Mujeres QROO

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Mujeres Beach, Majestic Elegance Costa Mujeres – All Inclusive is within 3 miles (5 km) of Playa Mujeres Golf Club. This 570-room, 4-star property has 12 outdoor pools along with a full-service spa and 7 restaurants.


Dining

Free full breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. There are ample dining options with 7 onsite restaurants, including Flavors, which has garden views. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

Smart TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities. Change of towels is available on request.


Property features

Guests of Majestic Elegance Costa Mujeres – All Inclusive have access to a full-service spa, 12 outdoor pools, and a children's pool. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this all-inclusive property include a gym, 2 spa tubs, and a sauna.

Room options

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

1 King Bed | Sleeps 2

Sky View Suite Rooftop With Outdoor Jacuzzi

1 King Bed | Sleeps 2

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

1 King Bed | Sleeps 2

Elegance Club Jr Suite - Outdoor Jacuzzi

1 King Bed | Sleeps 2

Guest reviews for Majestic Elegance Costa Mujeres – All Inclusive

Everyone (54) Couples (34) Family (27)
4
Partner Couples

The staff made this resort amazing. We stayed on the adult side in a “Club” room. Our Butler Gloria was absolutely amazing. From booking restaurant reservations to spa days. We had a 1 bedroom swim up suite. The room and lighting was gorgeous. The only thing negative I could say is there wasn’t a ceiling fan in the bedroom, but there was one in the living room. Christian and Alfredo went above and beyond at the pool bar. The restaurants were good but not great. The buffet and Mexican restaurant were the best meals (in our opinion). The French restaurant was a little disappointing and Japanese was “OK”. The steakhouse probably fell in the middle. We stayed at “Finest Playa Mujeres” our last trip. I would say the resort overall was about the same, but the rooms here were larger. Staff alone would bring us back, but Finest definitely had better food. Overall it was a great trip and we would definitely recommend!

By , from Brooklyn on Jun 11, 2022

Review comment responded on Jun 17, 2022

Dear Charles, We are very happy to know that your overall stay with us has been very positive and we will continue to work hard to make each stay of our visitors a moment to remember. Thank you for so kindly sharing the points that in your perspective could improve, this will be reviewed by the respective departments. We are sincerely looking forward to the pleasure of welcoming you again to our Majestic Elegance and assure you that you will enjoy even superior services and facilities on your next visit. Kind regards!

5
Partner Couples

If your looking for an amazing resort choose majestic! Beyond all my expectations!

By on Jun 11, 2022

Review comment responded on Jun 17, 2022

Dear Krystal, Thank you for giving us the highest rating. We sincerely wish to welcome you in the near future to enjoy your vacation. Greetings from Costa Mujeres!

4
Everyone

By on May 13, 2022

Review comment responded on May 13, 2022

Dear Stephen, Receive our thanks for taking the time to rate your experience at Majestic Elegance Costa Mujeres. Thank you very much for letting us be part of your vacation, we hope to have you back very soon. Greetings!

5
Everyone

The property was excellent!! The room was updated and modern. It was a treat that the staff was very welcoming and professional. I've been to a lot of resorts and Majestic is by far the best!

By on Apr 26, 2022

Review comment responded on Apr 27, 2022

Dear Peter, Thank you very much for your positive feedback from your recent stay with us. We are delighted to know that the effort that we make in focusing on the service contributed to make your stay first class. Thank you again for being our guest, looking forward to welcome you back soon. Warmest Regards!

2
Family with small children

Property is relatively new. That was the only positive. Food was bad Customer service was horrible

By on Apr 20, 2022

Review comment responded on Apr 30, 2022

Dear Naveen We are pleased to hear that your overall stay with us has been a positive one and we will continue to work hard to make each of our visitors' stays a time to remember. Thank you for so kindly sharing the points that in your perspective could be improved, this will be reviewed by our food and beverage department. We sincerely look forward to welcoming you back to our Majestic Elegance and assure you that you will enjoy superior services and facilities on your next visit. Best regards

5
Friends

This is by far the best resort I have been to in Mexico. I stayed in one of the swim up suites and it was exceptional. The property is beautiful and so surreal. I cannot wait to go back there again and again. I was there for my birthday with some friends and they loved it. The restaurants were great and It was money well spent. Will be going back

By on Apr 9, 2022

Review comment responded on Apr 9, 2022

Dear Brandine, Feedbacks as positive as yours about our Majestic Elegance Costa Mujeres, confirm that we are working in the right direction so that all our guests enjoy a perfect stay in the best Majestic style and return home fully satisfied. Once again, thank you for your time and the trust placed in our chain and see you very soon. Best regards!

5
Partner Couples

It was our first time in Cancun. A friend told me about her good experience at Majestic Elegance and I’m glad we chose that resort. The beach is so pretty and clean. The staff is very friendly and they make sure they’re there for you! Lots of entertainment, dance, exercise and every night had a different show. The pools are nice too and has bars in the pool. The family and the adult area was very nice and clean. We stayed at the adult club and had a butler service, Falcon was friendly and helped us with everything we needed. The food at the restaurants was very good. The buffet for breakfast and for lunch was great. The French restaurant was my favorite food. Jose the server at the buffet was very nice and helpful, he was always happy. Andrea, Carlos, William and Yana had exercises or dance for you. We had an amazing time at the resort. Already planning to go back soon.

By on Mar 14, 2022

Review comment responded on Mar 22, 2022

Dear William, Feedbacks as positive as yours about our Majestic Elegance Costa Mujeres, confirm that we are working in the right direction so that all our guests enjoy a perfect stay in the best Majestic style and return home fully satisfied. Once again, thank you for your time and the trust placed in our chain and see you very soon. Kind regards!

5
Family

The resort was excellent. Located right at the beach. Very clean property ,the dining areas were different choices. They have excellent staff. I dont have anything negative to say except they have better entertainment choices at night. When i return to cancun i will book the same resort

By on Mar 2, 2022

Review comment responded on Mar 3, 2022

Dear Souheir, Feedbacks as positive as yours about our Majestic Elegance Costa Mujeres, confirm that we are working in the right direction so that all our guests enjoy a perfect stay in the best Majestic style and return home fully satisfied. Once again, thank you for your time and the trust placed in our chain and see you very soon.

5
Friends

Beautiful and modern. The grounds and indoor/outdoor areas are amazing! Food was better than the average all inclusive but still not great. Rooms were spacious with a ceiling fan, Bluetooth speaker, and lighting system.

By on Feb 14, 2022

Review comment responded on Feb 14, 2022

Dear Rachel, Feedbacks as positive as yours about our Majestic Elegance Costa Mujeres, confirm that we are working in the right direction so that all our guests enjoy a perfect stay in the best Majestic style and return home fully satisfied. Once again, thank you for your time and the trust placed in our chain and see you very soon. Best regards!

5
Partner Couples

The property was amazing, me and my husband picked last min for our honeymoon and it was well Worth it

By on Feb 13, 2022

Review comment responded on Feb 14, 2022

Dear Curtis, Nothing is greater for us than being able to exceed your expectations and to make you feel just right at home. Thank you for describing the incredible service and charisma of our team. We remain at your service and sincerely hope to have you back. All the best from Costa Mujeres!

Majestic Elegance Costa Mujeres – All Inclusive

Carretera Libre 85 - Punta Sam, Costa Mujeres, QROO 77400
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