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Majestic Elegance Costa Mujeres – All Inclusive

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Outdoor treatment areas, sauna, hot tub, steam room, hot springs
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Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
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Elegance Club One Bedroom Suite Outdoor Jacuzzi | In-room dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
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Room options

View all photos for Junior Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

8.8 out of 10
Excellent
(134 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(89 reviews)
  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(28 reviews)
  • 721 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • Garden view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi | Pillowtop beds, free minibar, in-room safe, desk

Sky View Suite Rooftop With Outdoor Jacuzzi

8.6 out of 10
Excellent
(65 reviews)
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 725 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.8 out of 10
Excellent
(24 reviews)
  • Garden view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.4 out of 10
Very good
(23 reviews)
  • 1001 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Elegance Club Plunge Pool Suite

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(47 reviews)
  • Garden view
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • Sea view
  • 1025 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Costa Mujeres

Located in Costa Mujeres Resort Strip, Majestic Elegance Costa Mujeres – All Inclusive is within a few miles (5 km) of sights such as Playa Mujeres Golf Club and Mujeres Beach. This 570-room, 4.5-star property has 12 outdoor pools along with a full-service spa and 7 restaurants.

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬7 min walk
  • ‪Grand Caribe - ‬4 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪The Shores Restaurant - ‬7 min walk
  • ‪Restaurante Grill - ‬4 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Guests of Majestic Elegance Costa Mujeres – All Inclusive have access to a full-service spa, 12 outdoor pools, and a children's pool. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this all-inclusive property include a gym, 2 hot tubs, and a sauna.
Smart TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds grant a restful night's sleep, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities. Change of towels is available on request.
12 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Don Jaume
  • Flavors
  • Kabuki
  • Mar House

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (8,123 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • 6 buildings
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property

Majestic Elegance Playa Mujeres All Inclusive

Majestic Elegance Playa All Inclusive

Majestic Elegance Playa Mujeres All Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres

Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres

Majestic Elegance Inclusive

Frequently asked questions

Are there all-inclusive rate plans at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

Is free cancellation available at Majestic Elegance Costa Mujeres – All Inclusive?

Majestic Elegance Costa Mujeres – All Inclusive offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see around Majestic Elegance Costa Mujeres – All Inclusive?

This property is situated in Costa Mujeres Resort Strip, close to North Beach, Isla Mujeres Ferry Terminal, and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Playa Mujeres Golf Club and Mujeres Beach within a short drive.

Will I be able to park at Majestic Elegance Costa Mujeres – All Inclusive?

Yes, self parking is offered for free at the property.

Is there a spa at Majestic Elegance Costa Mujeres – All Inclusive?

Blossom is the property's spa and services include hot springs, aromatherapy, body treatments, and massages.

Does Majestic Elegance Costa Mujeres – All Inclusive have luxury amenities?

Yes, guests can indulge in luxuries such as 12 outdoor pools, a beachfront restaurant, and champagne service at this property.

Does Majestic Elegance Costa Mujeres – All Inclusive include a casino on the premises?

No, Majestic Elegance Costa Mujeres – All Inclusive doesn't have a casino.

Will I find an indoor pool at Majestic Elegance Costa Mujeres – All Inclusive?

No, this property doesn't have an indoor pool; however, there are 12 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 6:00 PM.

Is Majestic Elegance Costa Mujeres – All Inclusive good for couples?

This beachfront property offers many amenities for couples, including champagne service as well as a beach bar and a beachfront restaurant.

Are there hot tubs at Majestic Elegance Costa Mujeres – All Inclusive?

No, but all guestrooms at this property have jetted bathtubs.

Does Majestic Elegance Costa Mujeres – All Inclusive have a restaurant that serves breakfast?

Yes, Majestic Elegance Costa Mujeres – All Inclusive has 7 restaurants, and serves free full breakfasts each morning.

Will Majestic Elegance Costa Mujeres – All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Majestic Elegance Costa Mujeres – All Inclusive.

Are there connecting rooms at Majestic Elegance Costa Mujeres – All Inclusive?

Yes, you can book connecting rooms at this property for your group or family vacation.

Where is the closest airport to Majestic Elegance Costa Mujeres – All Inclusive?

The closest major airport to Majestic Elegance Costa Mujeres – All Inclusive is Cancun Intl. Airport (CUN), which is 20.6 mi away (38 minutes by car).

Can I book a room with a balcony at Majestic Elegance Costa Mujeres – All Inclusive?

Yes, every guestroom at Majestic Elegance Costa Mujeres – All Inclusive comes with a balcony and some offer ocean and garden views.

Does Majestic Elegance Costa Mujeres – All Inclusive have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Majestic Elegance Costa Mujeres – All Inclusive.

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2592 out of 3565 reviews
Rating 8 - Good. 509 out of 3565 reviews
Rating 6 - Okay. 272 out of 3565 reviews
Rating 4 - Poor. 97 out of 3565 reviews
Rating 2 - Terrible. 95 out of 3565 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Farzana

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Staff are very attentive and friendly - Genuinely doing their best to make guests feel welcome and comfortable. Food at the buffet was pretty good, but not outstanding. Lots of healthy options! Restaurant food was slightly better depending on what you order. The property is beautiful! Love the lobby bars. There are no hot tubs on site, so can’t relax with friends which was a shame. But bedroom jacuzzi sort of makes up for it. The pool water temperature was a bit too cold for me, especially when the sun isn’t out (visited Feb 2026). Beach is absolutely breathtaking!! loved every second of it. Loved the long stretch of beach for long walks and to watch the sunrise. Plenty of lounge chairs and spots for shade. The adults only section coupled with family friendly resort makes it a perfect resort for group bookings. Would love to come back!
Stayed 7 nights in Feb 2026

10/10 Excellent

John Jeffrey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Standout staff: ⭐️ Amado - our butler ⭐️⭐️⭐️ ⭐️ Joy - allergy concierge ⭐️⭐️⭐️ ⭐️ Alvaro - allergy concierge ⭐️⭐️⭐️ ⭐️ Sebastian - allergy concierge ⭐️ Victor - swim up bartender ⭐️ Nidia - our maid ⭐️ Milithza - manager at the Italian restaurant (she remembered me everyday and my allergies when we checked in. It was appreciated ❤️) ⭐️ Felipe - our main waiter at the Italian restaurant (he was great!!) ⭐️ Yashet - waiter at the Italian restaurant ⭐️ Alejandra - hostess at the Italian restaurant ⭐️ Linda - chef at the Italian restaurant (such amazing food 😋) ⭐️ Alfredo - waiter at the Mexican restaurant ⭐️ Bogart - waiter at the Teppanyaki restaurant who sang to us and played ukulele 🎶 ⭐️ Ricardo - our chef at the Teppanyaki restaurant Overall, we had a wonderful vacation and we can’t thank the staff enough for that 🙏 We will return because of them. We love the memories we made and the time we had at Majestic Elegance 🇲🇽 I would highly recommend this resort to others, especially the celiac and allergy community. They do it best here! **Celiacs dream resort for safe food and overall food allergy awareness and safety! Delicious food everywhere too! Majestic Elegance does it right when prioritizing food safety needs and educating and employing staff who were absolute experts in their fields(the allergy concierge staff were amazing). Thank you Majestic Elegance for being so inclusive and making stress free food travel a possibility for those with dietary restrictions.
Stayed 7 nights in Jan 2026

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect about this resort. I can’t wait to go back
Stayed 7 nights in Jan 2026

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Service was excellent. Food was very good.
Stayed 8 nights in Feb 2026

10/10 Excellent

Shannon, Seaford

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort amazing staff by far the BEST food
Stayed 4 nights in Feb 2026

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, clean and spacious rooms. Very attentive staff. Gorgeous beach access.
Stayed 7 nights in Jan 2026

2/10 Terrible

Kristina

Stayed 7 nights in Jan 2026

4/10 Poor

Christopher

Traveled with partner
Disliked: Cleanliness
They didn’t want to clean the room , it smelled , some staff in the restaurant bottacio , she was very rude and judgmental.
Stayed 4 nights in Feb 2026

8/10 Good

Karen

Stayed 7 nights in Jan 2026

10/10 Excellent

Paula

Stayed 7 nights in Jan 2026

6/10 Okay

Kelin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Just got back yesterday after a full week here. We won’t return. For the same price point, there are other resorts that offer a better overall experience and stronger service. Beach: The beach is the highlight. Soft white sand, beautiful water, but chairs fill up fast so we had to claim spots before breakfast. Big downside: no bathrooms on the beach. You have to walk back up to the hotel area and there are only a couple available. Pools: No main “hub” pool. The pools are small, scattered, not heated, and many are tied to swim-out rooms, so lounging nearby felt awkward. We really missed one large pool to relax at. Food: Solid 8/10. We tried every restaurant—favorites were the steakhouse and the French bistro. Elegance Club gives you snacks/coffee/drinks closer to the beach, but it wasn’t a game-changer. Noise: We were in Building 3 by the theater and it was loud nightly until 10:30–11:00. Even with earplugs, it was hard to fall asleep. Request a room away from the theater. Upgrade/Service: We upgraded to adult-only Elegance Club and didn’t see enough added value beyond location and nearby snacks/drinks. Biggest issue was service: many staff seemed unhappy and pushy about tips. Most concerning, our butler was found inside our room without any request or reason, then after tipping him we had no butler support our last two days. Unacceptable. Bottom line: Great beach and good food, but the layout, noise, and service issues made it underwhelming.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jason

Stayed 7 nights in Jan 2026

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Katia our butler was great! Very helpful!
Stayed 8 nights in Jan 2026

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Oui
Stayed 5 nights in Jan 2026

10/10 Excellent

Thomas Gayle

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Staff amazing, amenities wonderful.
Stayed 5 nights in Feb 2026

10/10 Excellent

Raidel Boffill

Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing experience at this resort from start to finish. The property was beautiful, clean, and very well maintained, and the atmosphere was relaxing the entire time. The staff went above and beyond to make sure we felt welcomed and taken care of — everyone was friendly, professional, and always willing to help. The rooms were comfortable and spotless, and the food and drinks were excellent with plenty of options. There were lots of activities to enjoy, but it was also the perfect place to just relax and unwind. Overall, it was a memorable stay and I would definitely come back and recommend this resort to anyone looking for a great vacation.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jamie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent trip from check in to check out!!! We stayed adult side with a swim out room (bld 2000 & 4000 sun, 1000 & 3000 shade most of the day). Shout to bartender Victor at Soothe bar. He took great care of us all week. Definitely would stay again.
Stayed 7 nights in Jan 2026

8/10 Good

Michelle

Liked: Cleanliness, amenities
The resort was beautiful and very well maintained. Staff was friendly and helpful at all times. We only wish the mini bar was always stocked and wash cloths were available without having to ask for it. Overall, a great place to stay.
Stayed 7 nights in Jan 2026

8/10 Good

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 7 nights in Jan 2026

10/10 Excellent

Xiang

Stayed 6 nights in Jan 2026

10/10 Excellent

Linwood Kent

Stayed 6 nights in Jan 2026

8/10 Good

Myris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is fantastic, spacious and quiet. The staff are all amazing and nice. I tried all the restaurants and food was good. I will say the buffet could use a variation, change it up (something new everyday) it’s a lot of repetition for breakfast and lunch. Other than that it’s a nice resort.
Stayed 6 nights in Jan 2026

10/10 Excellent

Jenna Donna Quincey

Stayed 5 nights in Jan 2026

10/10 Excellent

LeGrand

Stayed 4 nights in Jan 2026

10/10 Excellent

Nisha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best resort i’ve ever stayed at!! everyone was so kind and fun!! the food is amazingg and there’s varieties. we had so much fun and I will definitely be there again when visiting Cancun. They made all of my comments and wishes come true and helped us have the most amazing experience there!
Our Swim up room was a dream
Breakfast at the Flavor Buffet was my second favorite thing of the day. Mar house is #1
The beach is absolutely beautiful
Stayed 4 nights in Jan 2026

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