The hotel charged us an additional amount for a 13 and 15 year children at check-out after we had already paid for air/hotel package in full. They told us the kids were considered adults at their resort and that we had under-paid. The manager threatened to call the police if we did not pay before leaving. In addition, a portion of a decorative wall panel fell onto our bed during the night. Our floor was consistently wet due to a leaky toilet and our AC had to be repaired twice during our stay.
la limpieza fue excelente
I had a great time in the Dominican Republic. Resort was OK. Rooms really need some updating. we had a whirlpool in the Balcony that looked so old. It had paint marks all over, the faucet was rusted and the water was all over. we were there for 6 nights and the room was cleaned but the bathroom was never cleaned the 6 days we were there. The food at the buffet was ok however; the food at the restaurants were not good. I wish they had more of Authentic food. I had 3 waiters that served us through out our stay. They were AMAZING! Victor, Eliphet and Esteban. They were the best, always trying to accommodate us. The Cappuccino was great also.
Amazing !!! Everything was perfect! Staff was so nice and friendly! Great entertainment!! Loved it here !!! Best vacation experience!!!
The access to two resorts. Breathless and The Onyx
Our Wisconsin wedding trip was absolutely perfect!!! Nelson Sosa made took so goog care of us. We will definitely be coming back amd requesting Nelson! Every staff member there was spot on friendly, professional and extremely hard working! Thank you Now Onyx for a dream come true!
Nice resort clean rooms. Nice people. Food was fair.
We loved it, great service, great food. Will be coming back.
Highly recommend Now Onyx resort. We stay here for 7 days and had fun everyday! The most beautiful beach and multiple pools,lazy river etc.Service and stuff people are extremely friendly and helpful.Food is good and you must to try passion fruit mojito-is delicious!Wearing mask is optional for guests but stuff using all COVID precision.We definitely come back soon!Thank you Now Onyx for beautiful week.
Where do I start. Check in was okay they moved us to our preferred room first day although we had a regular garden. Our following day reservation was preferred. The food is awful. Absolutely 100% AWFUL! I’d rather have fast food the whole stay than eat what they provided. We literally ate to SURVIVE!! Everything was horrible. Pasta watered down, meat was rubbery so was the burger meat! Fries, cheese slices, rice, hash browns, bacon, breakfast sausage. Is what we tried to live off- Which they recycled certain breakfast meats for meals later. We had a “Dominican style fried rice” it had sliced breakfast sausage. We ordered room service bacon Mac and cheese.... it was melted slices of yellow cheese and slices of breakfast bacon. It was NOT even diced or cut- nothing! All the restaurants were awful only one that prob stood the chance was the Bluewater grill. Alcohol or lack there of. Barely trace of alcohol in your drink unless you tipped on the side. Customer service was so poor that half the time when I asked for something (always politely and in Spanish) it felt like I was inconveniencing them! I would rather walk to the kitchen myself to grab my own drink! Especially since it took longer than the food!! Room was fine but dirty. Faucets looked like they had toothpaste crust, shower is moldy all around and still had hair on glass from prior persons. We wanted to run home! For the money you spend... PLEASE STAY ELSEWHERE!! PLEASEEEEE!!
Located in Uvero Alto, Dreams Onyx Resort & Spa - All Inclusive is 5.9 mi (9.4 km) from Macao Beach. This 822-room, 4-star property has 6 outdoor pools along with a full-service spa and 7 restaurants.
Start your day off right with a free buffet breakfast offered each morning. Enjoy dining at Carnival Buffet, one of 7 onsite restaurants. Get a pick-me-up at the coffee shop/café.
The 822 air-conditioned accommodations feature balconies or patios and afford space to spread out with sitting areas. Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPod docks, ceiling fans, and safes are other standard amenities.
Guests of Dreams Onyx Resort & Spa - All Inclusive have access to a full-service spa, 6 outdoor pools, and a nightclub. Free valet parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this all-inclusive property include a lazy river, a children's pool, and a health club.
The hotel charged us an additional amount for a 13 and 15 year children at check-out after we had already paid for air/hotel package in full. They told us the kids were considered adults at their resort and that we had under-paid. The manager threatened to call the police if we did not pay before leaving. In addition, a portion of a decorative wall panel fell onto our bed during the night. Our floor was consistently wet due to a leaky toilet and our AC had to be repaired twice during our stay.
la limpieza fue excelente
Dear guest, Thank you for your feedback! Best regards
Dear guest, Thank you for your feedback! Best regards
I had a great time in the Dominican Republic. Resort was OK. Rooms really need some updating. we had a whirlpool in the Balcony that looked so old. It had paint marks all over, the faucet was rusted and the water was all over. we were there for 6 nights and the room was cleaned but the bathroom was never cleaned the 6 days we were there. The food at the buffet was ok however; the food at the restaurants were not good. I wish they had more of Authentic food. I had 3 waiters that served us through out our stay. They were AMAZING! Victor, Eliphet and Esteban. They were the best, always trying to accommodate us. The Cappuccino was great also.
Dear guest, Thank you for your feedback! Best regards,
Dear guest, Thank you for your feedback! Best regards,
Amazing !!! Everything was perfect! Staff was so nice and friendly! Great entertainment!! Loved it here !!! Best vacation experience!!!
Dear guest, Thank you for your feedback! Best regards,
Dear guest, Thank you for your feedback! Best regards,
The access to two resorts. Breathless and The Onyx
Dear guest, Thank you for your feedback! Best regards,
Dear guest, Thank you for your feedback! Best regards,
Our Wisconsin wedding trip was absolutely perfect!!! Nelson Sosa made took so goog care of us. We will definitely be coming back amd requesting Nelson! Every staff member there was spot on friendly, professional and extremely hard working! Thank you Now Onyx for a dream come true!
Dear guest, Thank you for your feedback! Best regards,
Dear guest, Thank you for your feedback! Best regards,